Novotel Darwin CBD 4성

고객 평점 (ALL 평가) 4.1/5 1,194 리뷰

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호텔설명

호텔 추가 정보

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

숙박

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호텔 위치

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,194 리뷰

TripAdvisor 평가  3.4/5  1,805 리뷰

Relaxing Stay

트립어드바이저 평점 4.0/5

Derek S Couples - TripAdvisor 인증 리뷰

I was a little concerned before we went as some of the more recent reviews were quite negative. However, in general the hotel and service were very good. The hotel b appears to be undergoing a progressive revamp, which caused no disturbance for us. I'm glad we got to see the newly completed alfresco area, it looks great. Would be nice to have the bar open a little later at night. There aren't many places in Darwin to enjoy a quiet drink, but this is perfect.

Dear Derek, Thank you for giving us a chance despite your initial concerns, we’re so glad to hear that your experience turned out to be a positive one! It’s great to know you enjoyed both the service and the newly revamped alfresco area. We’re quite proud of the changes and it’s always rewarding to hear guests are enjoying them. Thank you also for your feedback about the bar hours. We completely understand the value of having a relaxed spot for a quiet drink in the evening, and we’ll certainly pass your suggestion on to the team. We hope to welcome you back again soon to enjoy even more of what’s new! Warm regards, Hendry

It did the job

트립어드바이저 평점 3.0/5

Dunno2020 가족 - TripAdvisor 인증 리뷰

Unfortunately, the negatives were hot, slow and old list, with dirty doors with hand prints. The room doors outside (from the corridor) were dirty and scratched and carpet was stained, which gave us impression of old run down feel. The hotel has so much potential but it's been like this for a few years Unfortunately.

Dear Eikay, Thank you for taking the time to share your feedback. We’re pleased to hear that our hotel was able to meet your basic needs, but we sincerely apologize for the issues you encountered during your stay. The cleanliness and maintenance of our rooms and common areas are extremely important to us, and we are sorry to hear that the condition of the doors and carpet did not meet your expectations. We understand your concerns about the hotel’s overall appearance, and we appreciate you highlighting its potential. We are actively working on improvements and refurbishments to ensure a more comfortable and refreshed experience for all of our guests. Thank you again for your feedback, and we hope you will give us another opportunity to provide a better experience in the future. Sincerely, Hendry

Nice Hotel, comfortable stay.

트립어드바이저 평점 4.0/5

dlf_perth TripAdvisor 인증 리뷰

Nice Hotel, the open atrium reception and restaurant/bar areas are very well presented. Room is a good size but still could have had a small table and 2 chairs even with sofa (desk is small and a bit low). Aircon was good. Bathroom was good - shower. Staff good. Accor Plus discount made it a good option for last night before flying out. Undercover car-park was next door for $13/night or behind hotel in unsecure outdoors for $9/night. Bed and linen very good and comfortable sleep. Short walk to Mitchell St. Only issue was room high up at back picked up some noise from bars in early evening, but was fine by 9pm.

Dear Guest, Thank you so much for your thoughtful review! We’re glad to hear you had a comfortable stay and enjoyed the open atrium, as well as the size and comfort of your room. We appreciate your feedback on the desk and room layout—it's something we'll certainly keep in mind for future improvements. We're also happy that the aircon and bathroom met your expectations, and that the staff made your stay more enjoyable. We hope you had a smooth journey after your stay, and we look forward to welcoming you again in the future! Sincerely, Hendry

Terrible Venue

트립어드바이저 평점 1.0/5

FredM_KAB Couples - TripAdvisor 인증 리뷰

Old and tired venue with many facilities/services not running. Published rating is not befitting actual venue.

Dear Fred, Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We understand your frustration with the condition of the venue and the facilities that were not available during your visit. We sincerely apologize for any inconvenience this may have caused. Please know that we are in the process of addressing the areas in need of improvement, and your comments will be taken into consideration as we work towards enhancing the guest experience. We value your input and will continue to work on ensuring our hotel meets the standards that our guests expect. Thank you for bringing this to our attention, and we hope you will consider giving us another opportunity to provide a better experience in the future. Sincerely, Hendry

Great Barramundi dinner, cheap parking, but no gym or shower facilities

트립어드바이저 평점 3.0/5

OzTravels80 TripAdvisor 인증 리뷰

Not a bad hotel for a night or two, pretty basic facilities, but the rooms are clean and comfortable. The rooms facing the ocean get the direct sun into the windows and really warms the room up, so the aircon and fan are struggling all the time trying to cool the room down. Pool needs some work. It doesn't look like it does in the pictures on the Hotel website. It needs a good clean, and there is no shade sail over the pool any longer. It just doesn't look very inviting for a swim. No gym or shower facilities which was a shame. They also charge $30 for every hour after 12pm checkout time if you want to extend, yet there is nowhere to shower, so you're kind of forced to extend if needed to shower and change. Breakfast was pretty simple. Hot food was ordered and cooked on request, and the cold food was pretty straight forward. Nothing fancy, cold meats, cereal, juices and yoghurt, enough to get a full stomach. Parking is cheap, $7 a night out the back, so thats not to bad. Hit and miss with service at the bar for lunch and dinner. The bar was unattended for 20mins, and when he got back he said he was out the back stocking fridges. Not my problem, staff the bar if its open and provide customer service. The had the barramundi one evening for dinner - EXCELLENT! Well done chef, so tasty and fresh, very very good! I let the staff know after my meal as well to pass on my feedback, as it was superb. The next day for lunch i had the grilled chicken sandwich. This was terrible! It was very basic and the chips were soggy and not fresh, only just warm, and the sandwich was standard bread, slightly grilled, but soggy, and little amount of chicken inside. Its something a 5yo could make at home! Overall it wasn't to bad for a night, but i wouldn't be running back.

Dear Rodney, Thank you for sharing such a detailed review. We appreciate both your positive and constructive feedback, as it helps us to continually improve our services and facilities. We’re glad to hear that you found the rooms clean and comfortable, and that you enjoyed your meal at dinner, particularly the barramundi! We’ll be sure to pass on your compliments to the chef. We would like to inform you that the pool is currently undergoing refurbishment, and we apologize for any inconvenience this may have caused. Regarding the gym, we offer free access to a fully equipped gym located just a 10-minute walk from the hotel, and we hope this could be a convenient alternative for future stays. We’re sorry to hear about your experience with the bar service. Timely and attentive service is extremely important to us, and we will be addressing this with our team to ensure this doesn’t happen again. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future to provide an even better stay. Sincerely, Hendry

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 337 리뷰 9.5/10 위치
  • 663 리뷰 5.7/10 객실
  • 651 리뷰 8.7/10 서비스
  • 12 리뷰 6.5/10 인터넷 가격
  • 275 리뷰 5.8/10 안락함
  • 252 리뷰 4.4/10 청결도
  • 210 리뷰 5.8/10 편의 시설
  • 143 리뷰 6.4/10 조식

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