巴黎里昂火车站诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 4,207 评论

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描述

酒店其他优惠

  • 室内温水游泳池和健身中心的开放时间为早上 7 点至晚上 11 点。

  • 具有地中海风格的 Olicéa 餐厅酒吧

  • 位于巴黎的宽敞客房,最多可入住 4 人

  • 靠近玛莱、巴士底和雅高体育场

  • 乘坐地铁 14 号线可直达奥利机场,乘坐 RER A 可直达迪士尼乐园

我们的客房

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酒店位置

巴黎里昂火车站诺富特酒店

2 rue Hector Malot
75012 巴黎
法国

GPS:48.84538, 2.375301

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

在 Olicéa 餐厅的普罗旺斯氛围中,品尝丰盛的菜肴,在明媚的阳光下享用小吃。餐厅供应采用当地时令食材烹制的地中海美食。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  4,207 评论

TripAdvisor 评级  4.0/5  3,854 评论

卓越奖 2023

Disaster experience with very poor people

Tripadvisor 评级 1.0/5

Thomas G 经 TripAdvisor 认证的评论

I would think twice before booking at this hotel. And especially do not rely on their payments system. I booked 5 nights in Paris in December 2024. I booked on the website and payment was confirmed. I received a booking reference via email. Novotel then cancelled my booking, saying there was a payment problem, and never informed me. So 5 days before my trip, I contacted them to check everything was OK and they told me my reservation was cancelled. The staff and the manager did not lift a finger to help me. So I had to find somewhere else at the last minute. Very bad experience.

Dear Tom, We have read your 2 reviews on different platforms. You intiated your pre-paid booking through the website 3 weeks ago. The transaction failed which means there was a problem with your card and we did not receive the payment. In that case the booking is automatically cancelled as the paiment can not be done. Following that event you received an automatic mail informing you about the cancellation of your booking. Four days before your arrival, you contact us to validate your booking. Our team informs you about the cancellation and you mention not receiving a mail. Two days ago you contact our team again and we offer you to do the payment again keeping the initial price. You refuse saying you already have booked another hotel. You can not say our team "did not lift a finger" as we offer you to re-do the payment for the same booking. Thank you very much. Have a lovely day. Léa - Community & Quality Manager Novotel Paris Gare de Lyon

前台接待小姐非常好,仔细认真,令人十分满意

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

地理位置绝佳,酒店该有的都有,而且干湿分离早餐也不错,品种比较齐全

值班人员额外帮助我们解决了重要问题,使我们顺利旅行

客户意见评级 4.5/5

Hua 家庭住宿 - 所有已确认评论

21OCT晚间值班的男士和另一位非裔女士帮助我们完成了法国的电话注册,对我们来说这是非常重要的,关系到我们后续的旅行是否能顺利完成。注册电话不是他们的职责,但他们还是不厌其烦的帮助我们,太让人感动了,我们是第二次入住这家酒店了,以后来巴黎还会住这里,而且还会推荐给我们的亲朋好友。

Perfect location

Tripadvisor 评级 5.0/5

Steve B 经 TripAdvisor 认证的评论

We were in Paris for 3 nights and needed a room near Gare de Lyon, so this was an obvious choice. The room itself was fine, we slept well, staff were helpful. The location was just what we needed-right by the metro and TGV station, plenty of restaurants and shops nearby. It's Paris so it's not cheap, but we'd stay here again.

Dear StevebG, What a delight to read your lovely review ! We are happy to know you appreciated your stay in our hotel and your confortable room. Indeed we are located in a lovely nighbourhood with many shops, and lovely sites to visit such as the Coulée verte (Park), Pont des Arts, Opéra Bastille ... We can not wait for you to come back. Have a lovely day. Léa - Community & Quality Manager

看似離車站很近,但還是需要小小繞一圈

客户意见评级 3.0/5

匿名 情侣住宿 - 所有已确认评论

房間相當舒適,但公設可使用的不多,小可惜。城市稅是目前我在瑞士與巴黎遇過最貴的,雙人房一個晚上竟然要歐元$16,有點驚訝,因為這並不是我住的本身房價最貴的飯店。

Dear Guest, The city tax as nothing to do with our establishment. The 8.13€ you have to pay per person per night is the same for every 4* hotel in Paris. We do hope that overall you appreciated your stay with us. I wish you a lovely day, Léa - Community & Quality Manager

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其他网络用户评价我们的酒店

  • 1,730 评论 9.5/10 位置
  • 1,899 评论 7.6/10 房间
  • 2,163 评论 9/10 服务
  • 16 评论 6.8/10 上网
  • 1,045 评论 8.2/10 早餐
  • 975 评论 7.5/10 舒适度
  • 662 评论 8.1/10 清洁度
  • 490 评论 6.5/10 食物

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