巴黎里昂火车站诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 4,207 评论

保证最优惠房价
巴黎里昂火车站诺富特酒店 - Image 1
巴黎里昂火车站诺富特酒店 - Image 2
巴黎里昂火车站诺富特酒店 - Image 3
巴黎里昂火车站诺富特酒店 - Image 4
2 rue Hector Malot, 75012 巴黎, 法国

描述

酒店其他优惠

  • 室内温水游泳池和健身中心的开放时间为早上 7 点至晚上 11 点。

  • 具有地中海风格的 Olicéa 餐厅酒吧

  • 位于巴黎的宽敞客房，最多可入住 4 人

  • 靠近玛莱、巴士底和雅高体育场

  • 乘坐地铁 14 号线可直达奥利机场，乘坐 RER A 可直达迪士尼乐园

我们的客房

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酒店位置

巴黎里昂火车站诺富特酒店

2 rue Hector Malot
75012 巴黎
法国

GPS:48.84538, 2.375301

电话
传真 +33 1 44 67 60 60

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

在 Olicéa 餐厅的普罗旺斯氛围中，品尝丰盛的菜肴，在明媚的阳光下享用小吃。餐厅供应采用当地时令食材烹制的地中海美食。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  4,207 评论

TripAdvisor 评级  4.0/5  3,868 评论

Be careful if requiring medical assistance in Paris

Tripadvisor 评级 3.0/5

Ursula W 经 TripAdvisor 认证的评论

Dear Alfie, First of all, we sincerely hope you are doing well now and you have fully recovered from the incident. Your safety and comfort are our top priorities, and we deeply regret that incident happened to you. Following your incident, my colleagues called the firefighters who could not come at the moment and redirected the call to the SAMU which is the public Emergency Medical Service. The SAMU can send public or private ambulances. In your case, it probably was a private ambulance. We fully understand your concerns regarding the medical services and the associated costs. Indeed, the healthcare system in France can differ from the UK, and it is always advisable to familiarize oneself with the available options in case of an emergency. It does seem to us that it is not normal the ambulance asked for a cash payment while being transported to the hospital. We are sorry that despite our immediate response, the follow-up did not meet your expectations. My colleagues Miss H. checked with you many times at reception after coming back from hospital, and helped you taking a picture of your stitches. Our Reception Manager also called two times in your room however his calls were not answered. We understand your feedback about room cleanliness and the need for better monitoring of situations like this seriously. Inded we should have sent a team member to clean the room. For that, we sincerely apologize. We will strengthen our internal procedures to ensure better care and service, particularly regarding follow-up after an incident and room cleaning. Your feedback is valuable to us and will help us improve our services moving forward. Thank you again for your comments, and we hope to welcome you back under better circumstances. Wishing you a lovely day. Léa - Community & Quality Manager Novotel Paris Gare de Lyon

Great location, room and service

Tripadvisor 评级 5.0/5

holidaysForever6 家庭住宿 - 经 TripAdvisor 认证的评论

Dear holidaysForever6, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, room, and the service provided by our team. During the week-ends, indeed our breakfast opens at 7AM instead of 6.30AM. However, we have a breakfast box to go available before that time. You can ask for it the day before at reception. I am sincerely sorry to learn your bathroom window had a working problem. Did you inform our team about it ? Could you send us a mail with the number of the room ? You can find our email on our TripAdvisor hotel page. We continuously strive to enhance our guest experience, and your feedback is invaluable in this process. Wishing you an excellent day. Léa - Community & Quality Manager Novotel Paris Gare de Lyon

Excellent hotel, modern rooms, quiet

Tripadvisor 评级 5.0/5

sara7 Solo travel - 经 TripAdvisor 认证的评论

Dear Sara7, Thank you for sharing your positive experience at Novotel Paris Gare de Lyon. We are delighted to hear that our strategic location and modern amenities contributed to an enjoyable stay. It's wonderful to know that you found the executive room spacious and comfortable, and that you appreciated the various facilities provided, including the indoor pool and fitness room. Our team is always here to assist, and we encourage guests to communicate any preferences for room placement to enhance their comfort. Your kind words about the breakfast and overall value for money are greatly appreciated, and we are thrilled to learn that you felt safe during your visit. We look forward to welcoming you back on your next trip to Paris. Wishing you a lovely day. Léa - Community & Quality Manager Novotel Paris Gare de Lyon

Disaster experience with very poor people

Tripadvisor 评级 1.0/5

Thomas G 经 TripAdvisor 认证的评论

Dear Tom, We have read your 2 reviews on different platforms. You intiated your pre-paid booking through the website 3 weeks ago. The transaction failed which means there was a problem with your card and we did not receive the payment. In that case the booking is automatically cancelled as the paiment can not be done. Following that event you received an automatic mail informing you about the cancellation of your booking. Four days before your arrival, you contact us to validate your booking. Our team informs you about the cancellation and you mention not receiving a mail. Two days ago you contact our team again and we offer you to do the payment again keeping the initial price. You refuse saying you already have booked another hotel. You can not say our team "did not lift a finger" as we offer you to re-do the payment for the same booking. Thank you very much. Have a lovely day. Léa - Community & Quality Manager Novotel Paris Gare de Lyon

前台接待小姐非常好，仔细认真，令人十分满意

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

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其他网络用户评价我们的酒店

  • 1,798 评论 9.5/10 位置
  • 1,975 评论 7.7/10 房间
  • 2,325 评论 9.2/10 服务
  • 20 评论 7.7/10 上网
  • 1,063 评论 8.5/10 早餐
  • 1,019 评论 7.5/10 舒适度
  • 697 评论 8.5/10 清洁度
  • 498 评论 7/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。