Hôtel Sofitel Winter Palace Luxor 5 étoiles

Note Avis clients (Note ALL) 4.8/5 2 021 avis

Hôtel labellisé ALLSAFE

Sofitel Winter Palace Luxor
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+ 23 Services

Les plus de l'hôtel

  • Un joyau dans le désert

  • Un joyau dans le désert

  • Cuisine française exceptionnelle

  • Façade et décoration intérieure uniques

  • Architecture coloniale riche à la gloire de l'époque des pharaons

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Localisation de l'hôtel

Sofitel Winter Palace Luxor

Corniche el Nile street
17 Cornish El Nile Street, Luxor
11 432 luxor
egypt

Fax : (+20)95/2374087

Check-in à partir de 15h00

Check-out jusqu'à 12h00

  • CAIRO:  LUXOR

  • LUXOR:  NAT ROAD ASWAN

  • Par avion

    LUXOR INT'L AIRPORT À 13km / 8,08 miles - Navette payante

  • Par train

    LUXOR RAILWAY STATION À 2km / 1,24 miles

GPS:25.6965, 32.63737

Services de l'hôtel

Check-in à partir de - Check-out jusqu'à

En résumé
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Nos hébergements

Dans les 86 chambres et les 6 suites, vous serez séduit par le charme du style colonial, le raffinement des boiseries, l'élégance des matériaux et l'harmonie de l'ensemble. Admirez la vue exceptionnelle ou relaxez-vous après une journée d'aventures.

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion: 1

  • Surface maximum: 68

  • Capacité maximum: 60 personnes

En savoir plus

Les avis de nos clients
Sofitel Winter Palace Luxor

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.8/5

2 021 avis

Note TripAdvisor 4.5/5

1 912 avis

2021 Certificat d'Excellence TripAdvisor
Certificat d'excellence 2021

Magnifique Palace doté d'un parc grandiose

Note TripAdvisor 4.0/5

fabienbrun 08/11/2021 Avis TripAdvisor

Magnifique Palace doté d'un parc grandiose La vegetation entourant la piscine est superbe Le bâtiment chargé d'histoire laisse une empreinte inoubliable Service et équipes irréprochables Nous avons déjà hâte de revenir

Dear Valued Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Winter Palace hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Selim SHAWER General Manager

Excellent séjour

Note Avis clients 5.0/5

Sandrine Voyage solo - 06/11/2021 Avis confirmés ALL

Merci pour toutes les attentions que vous m'avez apportées lors de mon arrivée très matinale. J'ai particulièrement apprécié l café et les croissants ainsi que la chambre de courtoisie le temps que m'a chambre soit prête.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Très bon séjour

Note Avis clients 4.5/5

Stéphane P. En famille - 30/10/2021 Avis confirmés ALL

Un hôtel hors du temps un service de la part de l'ensemble de l'équipe absolument parfait une attention portée au client de tous les instants. On peut juste te regretter la qualité de la restauration qui est à revoir

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Formidable

Note Avis clients 5.0/5

Nabil Voyage solo - 07/10/2021 Avis confirmés ALL

Tout est parfait, excellent accueil, service impeccable, prestations de haut standing. Architecture ancienne très impressionnante, jardin impeccable. Il faut garder de haut standing de service. Vue imprenable sur le Nil. Chambre spacieuse, literie incroyable. Juste la façade de l'hôtel a refaire, peinture (couleurs d'origines). Un grand bravo au staff!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Hôtel plein de charme

Note Avis clients 4.0/5

B. G. En famille - 28/09/2021 Avis confirmés ALL

Personnel attentif, caractère historique de l’Hôtel, jardins magnifiques à l’arrière, wifi très décevant malheureusement

Dear Valued Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Sofitel Winter Palace we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please accept our sincerest apologies for the difficulties you had with our Wifi service, unfortunately our internet provider could not restore the service as swiftly as we would have liked. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Wessam Farah Guest Experience Manager

Excellent hotel

Note Avis clients 5.0/5

C. D. En couple - 23/09/2021 Avis confirmés ALL

L accueil était chaleureux. Le cadre du café Victorian était superbe avec une ambiance bien sympa. La chambre était bien propre.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Majestueux

Note Avis clients 5.0/5

Sergio M. R. En couple - 14/09/2021 Avis confirmés ALL

Expérience inoubliable. Cet hôtel est tout simplement majestueux. Avec son style typique du colonialisme britannique, le Winter Palace offre un decor très élégant. La qualité du service client est excellente. Un grand merci à Ahmed Goda et son équipe pour son sens de l’écoute, ses conseils et son excellent service client, qui a rendu notre séjour inoubliable. De plus, nous avons eu la chance d’obtenir une chambre d’exception, la Suite Prestige, qui nous a ravi par l’élégance et confort de son mobilier. La propreté était impeccable. Nous avons pu tester l’ensemble des points de restauration, à savoir le bar et le restaurant que nous recommandons vivement.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Une expérience inoubliable

Note Avis clients 5.0/5

Flora D. En famille - 26/08/2021 Avis confirmés ALL

Un endroit d’un autre temps, charme et confort au RDV

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah

Hôtel de rêve

Note Avis clients 4.5/5

B. B. Entre amis - 23/08/2021 Avis confirmés ALL

Je viens depuis 30 ans au winter palace hôtel, des que j en ai l occasion. Le côté vieux Palace endormi me convient parfaitement et je frémis à l idée d une rénovation pour émirats, comme cela a été fait dans les suites old cataract qui ont perdu tout charme( alors que lescommuns et l ancien new cataract sont superbement rénovés). Donc un instant de grâce , peut-être le dernier si les architectes préfèrent le bling bling à la culture.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

charme à l'ancienne

Note TripAdvisor 4.0/5

NordineC 02/08/2021 Avis TripAdvisor

4e fois dans cet hôtel , toujours un plaisir d'y séjourner, malheureusement avec la crise covid qui n'en finit pas et après la désertion de la clientèle étrangère depuis quelques années, l'hôtel est dans son jus sans perspective de rafraichissement pour ce joyaux. Un grand merci à l'équipe du lobby avec une certaine personne qui a progressé en français , un énorme merci au responsable du restaurant de la piscine ainsi que le personnel de la piscine. Par contre, je paye le prix fort au Sofitel et les clients du pavillon ont les memes chambres, et le même lieu de restauration, ce qui n'est pas normal car il paye moitié moins. Il y a un grand effort a faire concernant le petit déjeuner, la qualité des viennoiseries est douteuses, le pain n'est pas frais , le jus d'orange de batterie infecte, on a du me faire des croissants frais pendant quelques jours quand on oublie pas. Le restaurant, il y a d'énorme effort a réaliser pour maintenir cette carte vu les prix affichés, on sent qu'il n'y a plus de chef de cuisine français .. pour ma part, j'ai pas manger un plat servis et je m'arrête la. J'espere que lorsque je reviendrai, tout cela sera corriger dans le temps ps: j'ai séjourné au Sofitel du Caire juste apres et les viennoiseries étaient bonnes et fraiches, le pain aussi, je jus frais..

Dear Valued Guest, Thank you for your loyalty and interest in Sofitel Winter Palace Luxor. we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We took good note of your remarks on the pastries , bread and orange juice in view of doing the necessary changes. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Selim SHAWER General Manager

Un séjour de rêve

Note Avis clients 5.0/5

Bazil M. En couple - 26/07/2021 Avis confirmés ALL

Ce séjour fut l’un des plus beaux que nous avons pu effectuer. Le service est extraordinaire, le personnel est très professionnel et attentionné. Le lieu est chargé d’histoire, plein de charme, chaque voyageur y voyage à travers le temps. La piscine est sublime, les différents restaurants et le Royal Bar servent des plats et boissons de grande qualité. Nous n’avons qu’une envie : revenir au plus vite.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Séjour inoubliable

Note Avis clients 5.0/5

Myriam R. En famille - 07/07/2021 Avis confirmés ALL

Digne de sa réputation L’hotel et son staff n’ont pas pu me décevoir Personnel naturellement incliné vers un service de luxe Des salles d’accueil uniques

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Magnifique!

Note Avis clients 5.0/5

Marcela G. En famille - 02/07/2021 Avis confirmés ALL

Le palace garde toute sa splendeur. Nous avons adoré les grands espaces, les beaux objets, le merveilleux jardin exotique ainsi que l'amabilité et le dévouement des employés.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Très bien situé

Note Avis clients 5.0/5

S. En famille - 11/06/2021 Avis confirmés ALL

Tout était parfait vraiment. Je remercie particulièrement a mohmed mustapha. L’équipe a été à l’écoute et serviable. Le service rien a dire. La seule chose c’est que je trouve que la piscine devrait être un peu chauffée mais c’est vraiment le seul point! Merci

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Séjour de rêve

Note Avis clients 4.5/5

C. Entre amis - 08/06/2021 Avis confirmés ALL

Un lieu mythique au charme suranné,un personnel compétent et sympathique.Un staff de direction professionnel et à l'écoute. Un jardin magnifique et une belle piscine.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent service

Note Avis clients 5.0/5

A. Professionnel - 06/06/2021 Avis confirmés ALL

Un surprenant voyage dans le temps de la belle époque d'Agatha Christie, Howard Carter en logeant dans ce palace mythique. Le Personnel est aux petits soins, la restauration exquise. Que dire du jardin paradisiaque agrémenté d'une belle piscine. Adresse à ne pas rater sur Louxor.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

bon séjour

Note Avis clients 5.0/5

Isabelle S. Voyage solo - 30/05/2021 Avis confirmés ALL

Un séjour très comfortable, un cadre exeptionnel, personnel très accueillant et professionnel. Un établissement mythique avec une ambiance inoubliable.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Le par&dis

Note Avis clients 5.0/5

Sylvie C. Professionnel - 30/05/2021 Avis confirmés ALL

je viens depuis 30 ans. Cet hôtel est la perfection même. les employés sont aussi charmants que compétents. Ils ne cessent de. Ou loir rendre service. On ne peut trouver mieux

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

TRES BIEN

Note TripAdvisor 4.0/5

philippegauthier2020 En famille - 06/01/2020 Avis TripAdvisor

Excepté l'offre de Mr Ahmed KHALIFA ( head Butler ) qui nous a proposé le dimanche une ballade en félouque à 360 Euros pour 2 h ( repas + thé /on était 6) pour ramener ( voyant notre visage ) ce prix à 150 Euros ( uniquement thé ) finalement, on a payé moins de 20 Euros en direct, sans négocier, avec le thé... Proposition inadmissible pour un employé du Sofitel !! du vol ! on a été pris pour des gogos.

Dear valued Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Sofitel Winter palace we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. the difference is we deal with a well known travel agent , known for excellent service and they have insurance on life for guests and this would cost more from any other agencies not paying tax .. etc. Once more we thank you for sharing your experience with us and look forward to serving you again soon. With best regards, Selim SHAWER General Manger

Excellent séjour au Winter Palace

Note TripAdvisor 5.0/5

etiennedouat En couple - 26/12/2019 Avis TripAdvisor

Excellent séjour. Personnel aux petits soins. Cadre exceptionnel sur les bords du Nil à quelques mètres du Temple de Louxor. Un jardin extraordinaire avec une piscine superbe à 28 degrés. Des chambres au top dans un style de luxe avec un confort intemporel. Des petits déjeuners paradisiaques, des dîners au top, un bar hyper anglais. Tout est au top.

Dear valued Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Winter Palace Luxor hotel and are delighted to read that we were able to match your holiday expectations. Thank you for pointing out the beauty of the garden and the pool and comfort of our rooms , breakfast and our unbeatable location. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Warmest regards, Selim SHAWER General Manager

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