Novotel Lake Crackenback Resort & Spa 4 étoiles

Loved our five day stay here recently. great location and so peaceful and tranquil. Stayed in a lovely chalet on the lake. Watched the ducks and platypus, did some beautiful walks around resort and ate some lovely food in the the two restaurants on site. Very close to ski tube to Perisher if you are a skier and only 30 kms to Kozsiosko NP to Thredbo ski fields and village. Chalets were very spacious and had a nice touch with underfloor heating in bathrooms and kitchen which were very welcome on the chilly mornings. Would definitely recommend a stay here and would come back for another visit in the future.

We paid for a deluxe mountain studio. These are part of a larger chalet and generally share lobby and dry store/laundry. We've stayed in 5 now ranging from Little Thredbo Lane to Bullocks Drive and Stockwhip Way We love the deluxe mountain studio, they have been very mixed, some with bathtubs, some with gas fireplaces, some with wood fireplaces. All of them have had wonderful views. Apart from the most recent. As advertised mountain view it was disappointing to find a view of the bush behind our studio. We had no windows facing Ramshead range. As LCR was booked out, the manager on duty could do nothing. As always we were told to request specifics for the studio, we have done this in the past but nothing is guaranteed or acknowledged Our fireplace was gas not wood which was another huge disappointment. No bathtub in this studio which lead to another disappointment. There was no ski storage or dry room for this studio either I'll list the good things Wifi - albeit slow (not guaranteed in all rooms) Heated bathroom flooring - double rainfall showerheads and double vanity (great for couples staying in this studio) Personal laundry (washer&dryer with soap) Loads of storage Dishwasher Undercover parking Bbq outside on deck More modern than some of the studios Tv with HDMI (not many channels and not a smart tv) We were in 11 Bullocks Drive, right by the bridge to drive to the ski tube, traffic was hit and miss. While there are good features, we stay LCR for the range view and wood fireplaces. Separate to the room we had a couples massage, we do this every stay and love the experience. It started badly, the ladies were 10 minutes behind (which was not made up for at the end) We were scheduled in for a 90 minute relaxation massage, the concern came when one of the therapist asked who is getting a remedial massage. Neither of us enjoy hard massages let alone a remedial massage. We were then separated, my husband got the whole couple treatment room to himself and I was put in another room Unfortunately my massage was geared more towards remedial with a focus on my hips and legs. I did protest when it hurt however I was ignored. It wasn't relaxing or enjoyable. There was a lot of talking which is odd for relaxation massages. Hubby's massage was good thankfully. Being our 5th here we have built expectations for an incredible stay and each time has been amazing, just not this time. P.S Potentially as a suggestion, change your room types (descriptions) perhaps one being 'Valley Range Mountain' & 'Superior Mountain View'

Our family of 4 booked 2bd apartment no. 46 The GOOD * the location and surrounding nature * the fire place * Kelly and Isabella at the Spa - they were wonderful and accommodating. Both my daughter and I enjoyed our massages. * Block out curtains * spacious for a family of four The BAD * a constant humming noise at our bedhead - very annoying coupled with old wall heater issue * The old wall heater in main bedroom had a loud clunking noise when set to 20 degrees. The noise woke me up in the middle of the night for 3 consecutive nights. On the last night - turned the heater right down below 15 degrees and I did not hear the clunking noise and had much better sleep. * the main bedroom mattress was hard, the sheets were not soft but starchy * the second bedroom with two singles, the mattresses lacked back support, your whole body would sink in it. * No wifi and poor internet reception The OK * the apartment is dated, the laminate on one of the kitchen benches had an exposed area. Needs replacing! * the TVs were small, it would probably be best not have them at all or have one good one in the living area.. We brought our own devices and never used the TVs. * Self contained, there were more knives than forks * Overall, it’s ok but would not go back this apartment and was a little disappointed.

A fantastic location, and luckily for us, brilliant weather. Although the outside of our lakeside accommodation looked a little tired, our inside accommodation was clean, modern and comfortable. The resort activities were great and the kids had a great time. A little overpriced for what it was, but the location and activities made up for kids not sitting on devices. The buffet breakfast was great although for a resort, staff grooming and customer interactions could do with some minor improvements. Overall a great stay.

C'est comme un petit village composé de plusieurs chalet de un ou deux appartement entièrement équipés pour des séjours de plusieurs jours (cuisine, barbecue, salon, climatisation et chauffage). Il y a deux restaurants, dont un réputé. Les activités ne manquent pas : promenades balisées, à pied, en VTT, en Segway), golf 9 trous, trampolines pour petits et grands, tir à l'arc, pêche à la mouche, équitation aux alentours. A proximité des pistes de ski en hiver.