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فندق Novotel Lake Crackenback Resort & Spa 4 نجوم

ملاحظة أراء العملاء 4.5/5 481 أراء

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Novotel Lake Crackenback Resort & Spa
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خدمات الفندق الإضافية

  • Living area, full kitchen, satellite TV

  • 9-hole golf, fitness centre, pool, tennis, archery, disc golf, mountain bike and hiking trails

  • 15 minutes from Thredbo and Perisher skiing

  • Daytime café, à la carte dining with waterfront views

  • Flexible event spaces and corporate retreats

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 15h00

تسجيل المغادرة حتى 10h00

ادفع

خدمات ومعلومات عملية
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات
  • ملعب خارجي للأطفال
  • فندق لغير المدخنين 100%
  • اللغات التي يُجيدها موظفي الفندق
  • تسجيل الوصول المبكّر/ تسجيل المغادرة المتأخّرة ادفع
  • محل بيع الهدايا/محل بيع الجرائد
الترفيه والأنشطة
  • حوض سباحة داخلي مدفأ
  • مركز اللياقة
  • تدليك ادفع
  • ملعب خارجي للأطفال
  • ملعب جولف من 9 حفر
  • التنس
  • الرياضات المائية ادفع
  • الأنشطة الرياضية الأخرى
  • التزلّج
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 2
  • بارات 1
خدمات الأعمال
  • غرف للاجتماعات3
  • الفاكس:
  • توفر خدمة النسخ/الطباعة

موقع الفندق

Novotel Lake Crackenback Resort & Spa

1650 Alpine Way
CRACKENBACK
2627 jindabyne
أستراليا

الهاتف: +61264513000

الفاكس: (+61)2/64561008

تسجيل الوصول من 15h00

تسجيل المغادرة حتى 10h00

  • بالطائرة

    CANBERRA عند 250كم / 156.25 ميل

  • بالطائرة

    COOMA عند 135كم / 84.38 ميل

  • بطائرات الهليكوبتر

    MONARO عند 16كم / 10 ميل

نظام تحديد المواقع العالمي (GPS):-36.439917, 148.517944

الإقامات المتوفرة لدينا

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

1 Bedroom Apartment 1 Queen Bed

  • :عدد الأشخاص الأقصى 2
  • :المناظر إطلالة جانبية على البحيرة *
  • :أكثر أماكن الإقامة BALCONY, FIREPLACE *

هناً بتوافر الأماكن

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • :عدد الأشخاص الأقصى 4
  • :المناظر إطلالة جانبية على البحيرة *

هناً بتوافر الأماكن

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone

2 Bedroom Loft Apartment 1 Queen and 2 Single Beds

  • :عدد الأشخاص الأقصى 5
  • :المناظر إطلالة جانبية على البحيرة *
  • :أكثر أماكن الإقامة FIREPLACE *

هناً بتوافر الأماكن

  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone

3 Bedroom Apartment 1 Queen and 4 Single Beds

  • :عدد الأشخاص الأقصى 6
  • :المناظر إطلالة جانبية على البحيرة *
  • :أكثر أماكن الإقامة FIREPLACE *

هناً بتوافر الأماكن

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone

مطاعمنا وباراتنا

ALPINE LARDER

نوع المطبخ: مقهى

The Alpine Larder provides honest country style service in a relaxed environment, whilst delivering wholesome, affordable comfort food that you simply can't resist.

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -

CUISINE ON LAKE CRACKENBACK

نوع المطبخ: إقليمي

Cuisine on Lake Crackenback Restaurant and Bar promotes dining excellence offering classic cuisine using the best of local produce. Relax and enjoy the tranquil views of Lake Crackenback and the surrounding mountains. Bookings Essential.

CUISINE BAR

Before your meal, join us in the Cuisine Bar for our famous mountain cocktails, or try our selection of schnapps, cognacs, liqueurs, beers and wines from around the world. Cuisine Bar is open Thursday - Sunday 5.00pm - 10.00pm most weeks of the year.

الصورة غير التعاقدية

  • الإثنين مغلق
  • الثلاثاء مغلق
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 3

  • أقصى حجم: 126 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 130 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 100 أشخاص

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Novotel Lake Crackenback Resort & Spa‎

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رأي ALL 4.5/5

481 أراء

tripadvisor

تقييم TripAdvisor 4.5/5

909 أراء

2021 شهادة الامتياز من موقع TripAdvisor
2021 شهادة تميّز

Great place for a family

ملاحظة Tripadvisor 5.0/5

MadMickey1977 17/07/2020 تقييم TripAdvisor المعتمد

Close to the Ski tube (5min drive), Apartments were spacious and comfortable with all the trimmings. The under floor heating and fire place ensured a relaxed atmosphere and the drying room/laundry made sure our boots were warm and dry each morning. I will stay here again.

Hi MadMickey1977, Thank you for taking the time to review your stay with us here at Lake Crackenback Resort and i am glad to see you had a great time! We look forward to welcoming you back soon! Regards,

Xmas at Crackenback

ملاحظة Tripadvisor 4.0/5

Trek816485 Family - 05/01/2020 تقييم TripAdvisor المعتمد

I have been in this part of the world many times throughout the winter but this was the first summer stay which was great. My wife and son thoroughly enjoyed the experience of living in nature and of course catching up with old friends.

Dear Trek816485, We very much appreciate you taking the time to share your recent experience at Lake Crackenback Resort & Spa. It is always a pleasure to receive positive feedback. Thank you again, and we hope to see you again soon for another great holiday. Kind regards, The Lake Crackenback Team

Part time Novotel

ملاحظة Tripadvisor 3.0/5

Greg B Family - 27/07/2019 تقييم TripAdvisor المعتمد

Nice resort that needs to remember that it is part of a chain. It profiteers during the winter months and does not allow Accor plus benefits to many areas. The cost per night is high for a "hotel" that does not do room service during your stay or have wifi available. It benefits by the fact that all the accomodation in the Snowy region have poor service and Australians are increasingly going overseas for ski holidays as no one is catering for a quality hotel experience in the region.

Dear Greg B Thank you for providing us with valuable feedback regarding your recent stay at Lake Crackenback Resort & Spa. We are sorry to hear your stay has not meet your expectations. Your feedback has been passed onto our management team. Kind regards, The Lake Crackenback Team

Magic in the Mountains

ملاحظة Tripadvisor 5.0/5

alisonwhyte Couples - 04/06/2018 تقييم TripAdvisor المعتمد

This is really beautiful part of Australia any time of the year and the L Crackenback resort lived up to expectations. Plenty of information prior to our arrival and a much appreciated phone call when we were late arriving due to bad weather. Wish we had stayed longer to enjoy all the facilities and great restaurant .

Dear alisonwhyte, Thank you for taking the time to share share your experience with others. We are so happy to hear that you loved the location and enjoyed your stay at the Resort. We look forward to welcoming you back so that you may experience the rest of what the Resort has to offer! Kind regards, The Team at Lake Crackenback Resort & Spa

Clean and comfortable stay

ملاحظة Tripadvisor 5.0/5

Stephen B Family - 15/01/2018 تقييم TripAdvisor المعتمد

This year we stayed at one of the lakeside villas which was surprisingly cool and comfortable despite the heatwave sweeping SE Australia. Plenty of activities including archery, mountain biking (just excellent here 😀), hiking, canoeing, swimming and Segway. This year they enforced the 35kg weight limit on the Segway so our youngest child could not do the 15min Segway experience. We were not disappointed and he is looking forward to that next year.

Dear Stephen B We really appreciate you taking the time to tell us about your recent visit to the Resort. We are lucky enough to have so much for guests to do and enjoy whilst here, it is nice to hear you made the most of it. We have enforced the weight limit due to safety reasons and we appreciate your understanding. We look forward to seeing you again next year when you get to enjoy the Segway Experience as a family! Kind regards, The Team at Lake Crackenback Resort & Spa

Falling in love with Lake Crackenback Resort & Spa

ملاحظة Tripadvisor 5.0/5

bali_aquatic Family - 12/09/2017 تقييم TripAdvisor المعتمد

I and my family are really falling in love with this place, can't describe with words how beautiful it is. Really worth with the price that we had paid. I hope we can come back to this resort again next time. But we are little disappointed with the Breakfast, not so many choices and variety. I hope this spectacular resort can do much better with the breakfast.

relax

ملاحظة Tripadvisor 4.0/5

albertocU2614XQ Family - 22/02/2017 تقييم TripAdvisor المعتمد

wonderful outlook, good range of facilities but unfortunately there was no spa tub at the pool! Family was extremely relaxed and left feeling great! Look forward to going back with friends too! The range of food on the menu was a little dull after a few days.

Dear AlbertocU2614XQ, We are very happy to hear you and your family left the resort feeling extremely relaxed, I am very sorry to hear that you found the food on our restaurant menu a little dull after a few days, I will pass this feedback on to our Restaurant Manager. We look forward to welcoming you and your friends back to Lake Crackenback Resort and Spa in the future Kind regards.

Amazing location

ملاحظة Tripadvisor 4.0/5

travelforevermore Couples - 14/02/2017 تقييم TripAdvisor المعتمد

My husband and I recently stayed for a few nights at this amazing location, during the summer time. The apartment was right on the water, therefore the views were spectacular. There were so many walking tracks, showcasing spectacular views, wildlife, flora and fauna. There are many free activities that you can take advantage of, such as canoeing on the lake. A good buffet breakfast was included and apartments are well equipped for you to cook your own meals (a grocery store about a half hour drive away) We look forward to returning.

Dear travelforevermore Thank you for your positive feedback from your recent stay with us at Lake Crackenback Resort. We are glad to hear you enjoyed staying in our Lakeside Apartments and making use of the other Resort Facilities. We look forward to welcoming you back to the Resort in the future. Kind regards

Beautiful destination

ملاحظة Tripadvisor 4.0/5

vicki3t Couples - 11/05/2016 تقييم TripAdvisor المعتمد

Stayed in a beautiful part of Australia in wonderful accommodation. Fantastic rooms right on the waters edge with balconies over the water. Very spacious. Extremely helpful and friendly staff. Would recommend to anyone to stay at Lake Crackenback Resort.

Dear vicki3t, Thank you for your lovely account of your stay in the Snowy Mountains and in particular Lake Crackenback Resort & Spa. We do live in a very special part of Australia. We hope to see you again some time. Kind regards The Team at Lake Crackenback Resort & Spa

Great weekend getaway

ملاحظة Tripadvisor 4.0/5

ptpete58 Friends getaway - 20/01/2016 تقييم TripAdvisor المعتمد

From the friendly check in service to the lovely rooms and a great variety of activities we really enjoyed our weekend at Lake Crackenback Resort. We had a 2 bedroom apartment over the water which was perfect for the 2 couples, clean and quite spacious. Buffet breakfast was what pretty much you would expect with a lovely outlook over the lake. We did lots of activities including a walk fro Thredbo to Mt Kosciuszko, bike riding along the many trails, trout fishing from the lake, canoeing, swimming and golf. Looking forward to a return trip.

Dear ptpete58 Thanks so much for your lovely review and taking the time to write. Your comments have been distributed to our staff who are always thrilled when guests have a wonderful stay. We are so lucky to work with a dedicated team who enjoy looking after our guests. We are so pleased you enjoyed your accommodation over the lake and the multitude of activities available to our guests both within the resort as well as within the beautiful Snowy Mountains - aren't we so lucky to have all of this at our doorstep? It certainly sounds as though you made the most of your trip and participated in some fabulous mountain based activities. Thank you for choosing to stay with us and we look forward to welcoming you back soon! Please, in the meantime, feel free to join us on Facebook where we post deals and happenings at the resort and surrounding area from time to time. Kind regards The team at Lake Crackenback Resort & Spa

Novotel Lake Crackenback Resort

ملاحظة Tripadvisor 4.0/5

sanjayk468 Couples - 26/12/2015 تقييم TripAdvisor المعتمد

Very nice resort for a quite and relaxing holiday. The resort offers plenty of activities and walking tracks. The apartments around the lake offer comfort and nice views. It is best to come prepared and cook your own meals especially dinners as choices are very limited even in Thredbo and Jindabyne. Breakfast offered in the Cusine restaurant is good but the menu did not change in the five days we stayed. One issue we had was with the flies in the apartment. On checking we found plenty of dead and living flies in and around the lounge windows. A quick call to reception and reception and the issue was resolved but expected better from Novotel. Even the sliding insect screen door in the front bedroom was not clean. This is one area that was disappointing. Staff at reception, activate and Cusine Restaurant were excellent and very helpful.

Dear Sanjay K Thank you for providing feedback on your recent stay with us here, the whole team love hearing from our guests. We are so pleased you enjoyed your stay with us, including the number of activities available to suit all abilities and ages as well as the great walking / riding trails around the resort and into the Thredbo Valley. Apologies for the flies, we appreciate the feedback and have shared it with the team for review. In summer months it can be hard to completely eradicate this, however we appreciate your comments and housekeeping have been advised. Your kind comments regarding our staff have been shared with the team, thank you it means a lot to them. Thank you for choosing to stay with us and we hope to welcome you back in 2016! Kind regards The team at Lake Crackenback Resort & Spa

Wonderful stay. Cuisine restaurant was the only down side

ملاحظة Tripadvisor 3.0/5

Julie P Family - 01/12/2015 تقييم TripAdvisor المعتمد

My whole family went on a three night holiday for my mum's 96th birthday. We hire two rooms and they were both sensational. The reception staff were very helpful and pleasant and we were all excited about going out for dinner that night. We were very disappointed with the Cusine Restaurant. The two men serving were terrific, but the prices of the food were extortion. To add salt to the wound, the serving sizes would not have filled my 4 year granddaughter. We actually left the restaurant hungry and $400 odd dollars lighter. The next night was mum's birthday night and we all attended (10 of us). We all had a main meal and we did order three bottles of wine. The restaurant had organised to bake mum a cake for $60 which was wonderful and we all had this for desert. The total bill for our night was $695. This would normally be fine, but that night, 10 of us left the restaurant not satisfied or happy at all. We had planned and booked again for our last night at the Cusine, but honestly none of us were looking forward to it. We ended up cancelling our reservation and instead ordered six beautiful pizzas at the Alpine Larder Cafe, which is another cheaper option that is on site at the hotel. We were lucky that it was a Friday night and they were opened for dinner. The pizzas were magnificent and fed all of us for $160 and there was pizza left over. In conclusion, I was embarrassed to have mum's party there after the first night when only six in the family were present. I knew that when we all were together for mum's birthday, that again we would go home hungry and lighter in the dollar stakes. We didn't have a choice for the birthday party other then to have it at Cusine. It was the only disappointment of our stay, but it really impacted on us to the point that we would not stay at Crackenback again.

Dear bubblez1958 Thank you for providing feedback on your recent family holiday with us. We are so pleased you enjoyed your overall stay including your accommodation and the reception staff. We apologise that Cuisine restaurant did not meet your expectations and that this impacted your stay with us - certainly never our intention and one we take very seriously. Your comments have been discussed and reviewed by the head chef and his team at Cuisine, we appreciate your feedback. We are pleased you enjoyed Alpine Larder and do hope you change your mind and that we can welcome you back once again. Kind regards The team at Lake Crackenback Resort & Spa

Beautiful lake crackenback

ملاحظة Tripadvisor 4.0/5

Randolph E Family - 19/11/2015 تقييم TripAdvisor المعتمد

Great resort, fantastic location, very relaxing. Pool definitely needs some tlc and vibrancy with some pictures, paintings and plants. Breakfast could also use some refreshing....every other Novotel makes barista coffee on request, not LCR. They do do omelettes and overall selection was quite basic........Novotel darling harbour and Olympic park provide great variety of food and juices

Dear randyboy777 Thank you for taking the time to provide feedback following your recent family holiday here with us. We are so pleased you all enjoyed your time here so much, especially the beautiful location spread over 150 acres. We appreciate your suggestions regarding our indoor heated pool and have taken them on board, thank you. We do offer barista made coffee for breakfast at Cuisine. We have table talkers on the tables promoting the service and the price. Apologies if this was not clear, your comments have been passed on to our restaurant manager to remind staff to advise guests of this service at breakfast (and to ensure all tables have the information on them). Thank you for choosing to stay with us, we hope to see you and your family here again! Kind regards The team at Lake Crackenback Resort & Spa

Better than staying on the snow

ملاحظة Tripadvisor 4.0/5

Matt S Couples - 02/09/2015 تقييم TripAdvisor المعتمد

My wife and I had a great stay at Lake Crackenback. We stayed in a one bedroom lake view apartment for four nights. Views, apartment layout and location are second to none though one thing which was spring on us is that we were unaware that the apartment was not serviced for the entire length of our stay. Which meant we had to was our own towels and clean our own apartment . Not a problem though when your low on towels and have to wash them all last minute it wastes a bit of time. Beds were comfy though had a few crappy sleeps as it got way to hot upstairs and then way too cold when I turned the heaters off. Facilities are great and the walks around the resort are awesome. Special mention to one staff member (front desk manager - unfortunately can't recall his name started at 10am to 6pm on thursday 27th of august) who repeatedly went out of his way to help us out and went that extra mile to make everything perfect. People like this make you want to come back and do it all again :)

Dear Matt S Thank you for taking the time to post a review following your recent stay with us We were so pleased to read how much you and your wife enjoyed your time spent here with us. Your comments on Dylan at Front Office are especially welcomed - it is so nice for our staff to be mentioned by name publically and please be assured it has been passed on to him and goes a long way, thank you. He is indeed an asset to the team. We appreciate your comments regarding heating and wanted to let you know they have been discussed with maintenance to ensure the issue is rectified. Thank you for choosing to stay with us and we look forward to hopefully welcoming you both back again when next up from Sydney. Please feel free in the meantime to join us on Facebook where we post events, happenings and any new packages from time to time. Kind regards The team at Lake Crackenback Resort & Spa

It snowed!

ملاحظة Tripadvisor 5.0/5

Catherine S Family - 31/08/2015 تقييم TripAdvisor المعتمد

We stayed in a lakeside apartment for 6 nights recently. We woke up one morning to find it had snowed overnight, it was so beautiful. Very convenient for skiing at Perisher with the shuttle dropping us at the entrance to the snow tube and returning us from the snow tube to our apartment in the afternoon. The ski hire was easy, well priced and everyone very friendly and helpful. On the days when the weather was unfriendly we still had a wonderful time walking along the many trails, using the gym and pool and reading by the fire in our apartment.

Dear Catherine S Thank you for taking the time to post a review following your winter holiday here with us, we truly love hearing from our guests. We are so pleased to have played a part in making your stay so enjoyable. One of our great advantages is that we are so conveniently located to both snow fields and also have the advantage of being an all inclusive resort with activities on site for those days or afternoons you may choose to not go skiing. Harros on site ski hire is very popular and the locals number one choice - so we are very grateful to have them on site and so convenient for our guests, just makes everything that much easier. Your kind comments have been shared with the team, thank you. We look forward to welcoming you back and invite you in the meantime to join us on Facebook where we regularly post newly released packages and happenings / events at the Resort and surrounding areas. Kind regards The team at Lake Crackenback Resort & Spa

Great relaxing stay

ملاحظة Tripadvisor 4.0/5

Bill3009 Couples - 08/04/2015 تقييم TripAdvisor المعتمد

We stayed here in March for two nights. The Novotel is part of a much larger complex that includes a lot of other apartments and stand alone houses. Despite the size and number of people staying there it was very quiet and peaceful. We booked a one bedroom apartment but when we arrived we received an upgrade to a very spacious two bedroom one that overlooked the lake. The balcony is over the water and provides a wonderful place for a pre dinner drink. There was a full kitchen and bathrooms on both levels along with a laundry. There was a wood heater which was a nice touch as the nights were quite cool. Electric heating as well if you prefer. From the time we arrived to our departure you couldn't fault the staff. Breakfast in Cuisine was your standard buffet. It was always replenished quickly and we found the food and drink good quality. The staff here were very friendly and attentive. Overall it is a great place to stay and I wouldn't hesitate to recommend it to anyone.

Dear Bill 3009 Thank you for taking the time to post your review regarding your recent holiday with us, we love hearing from all of our guests. We are so pleased to read we played a part in making your stay so enjoyable. Many people comment to us that even during peak times, when the resort is at capacity it feels as though they are the only ones here. This is the advantage of being on 150 acres and having such spectacular grounds, walking / bike trails and of course the lake. Your upgrade was our pleasure, we are pleased you appreciated it. Your kind comments on all of our staff have been shared with the team, thank you. We are very lucky to have a team who genuinely love what they do and are passionate about ensuing all or guests enjoy their time here with us at beautiful Lake Crackenback. Thank you for your recommendation and we look forward to welcoming you back soon, in the meantime please feel free to join us on Facebook where we regularly post updates on the resort as well as any new packages. Kind regards The team at Lake Crackenback Resort & pa

A wonderful place to stay

ملاحظة Tripadvisor 4.0/5

Libby H Family - 04/01/2015 تقييم TripAdvisor المعتمد

This was our fourth visit to Lake Crackenback Resort and our third in four years. We love coming here over the Christmas/New Year period. It is a wonderful place to stay as there is so much to do, both within the resort and in the surrounds. The staff are friendly and very helpful and the accommodations are comfortable and spacious.

Dear Libby H Firstly thank you for your continued loyalty to Lake Crackenback Resort & Spa, we love hearing from our valued return guests and are so pleased you and your family continue to love your Christmas/ New Year holidays with us so much. Your kind comments regarding the staff have been shared with the team, thank you. We are lucky to have such a committed, passionate team who genuinely love what they do and care about our guests. We look forward to welcoming you and your family back next Christmas, have a safe and happy new year. Kind regards The team at Lake Crackenback Resort & Spa

Wonderful resort

ملاحظة Tripadvisor 5.0/5

lllisag Family - 24/08/2014 تقييم TripAdvisor المعتمد

The entire resort is fantastic! Beautiful accommodation, fantastic dining options and plenty of activities to keep you busy. The setting is very tranquil and staff are extremely helpful. Also, a big thank you to the gentleman on staff who changed my flat tyre to help us get on our way home quicker

Dear Illisag Thank you for letting us know how much you enjoyed your recent stay at Lake Crackenback Resort & Spa. We are so pleased that you loved your holiday with us and found the accommodation, dining and activities so great. We look forward to welcoming you back to the resort in the near future, and in the meantime please join us on twitter and or Facebook where we regularly post great events on here at the resort throughout the year as well as new activities and special packages on offer. Kind regards The Team at Lake Crackenback Resort & Spa

Loved it!

ملاحظة Tripadvisor 5.0/5

Jo N Family - 16/07/2014 تقييم TripAdvisor المعتمد

Fantastic resort. Great apartment & facilities. Beautiful location. Wonderful restaurants. Ski hire experts on site. Plenty of wildlife and lovely grounds to explore. So convenient being next to the ski tube.

Dear Jo N Thank you for your great review on our Resort - we are so glad you loved your stay and look forward to welcoming you back in the near future. Please feel free to join us on Facebook and/or Twitter to stay up to date on our latest offerings and events on here throughout the year. Kind regards Scott O'Neile General Manager

Ahh Lake Crackenback

ملاحظة Tripadvisor 5.0/5

DAA42 Couples - 22/05/2014 تقييم TripAdvisor المعتمد

We have stayed there before, and it was again just beautiful. The only disappointment was the restaurant was closed in the evenings we were there (mid week) and I had planned to use some Accor Dollars. Rooms clean, though could be getting a little tired e.g. some venetian blinds broken, carpet a little stained etc. But everything worked, and there was external painting going onto the next block of units, which while a little inconvenient, meant that it will be sparklingly vivid the next time we go. Yes we'll be back, even if it is a b-i-t e-x-p-e-n-s-i-v-e!!

Dear DAA42 Thank you for your Trip Advisor comment - I smiled when I read the title as that's how I feel if I come back to the Resort after some time away, it certainly has a special feel about it... We are so pleased you loved your time here and will continue to come back. We have many, many repeat guests here which we just love and ensure we continue to upgrade and add value so on your return there is always something new. You are correct we are very near completion on an external and internal refurbishment programme for the lake view apartments - with a wonderful paint scheme that lifts and blends into the serene lake environment. We apologise that Cuisine restaurant was not open during your stay and trust that you enjoyed Alpine Larder as the alternate restaurant. Depending on the time of year you travel Cuisine is usually open between 5- 7 day a week - however during your visit it was open 4 days a week and obviously not the nights you travelled. On your next visit we can take a reservation at the time of booking so you will know in advance and not miss out on a beautiful meal at our hatted Restaurant. We look forward to welcoming you back once again to the Resort and the beautiful Snowy Mountains and thank you for your continued loyalty, Kind regards Scott O'Neile General Manager

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