Novotel Sunshine Coast Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 4.116 ulasan

Jaminan Harga
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Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4
Ocean Drive, Sunshine Coast, 4564 TWIN WATERS, Australia

Deskripsi

Keistimewaan hotel

  • Kafe, Bar, dan Restoran Prasmanan di Hotel

  • Laguna air asin pribadi

  • Seperjalanan kaki ke pantai selancar berpatroli

  • Anggota Le Club Accorhotels dapat berhemat ketika menikmati minuman di resor dengan MyGlass

  • Manjakan anak dengan hidangan lengkap dan ragam aktivitas dari MyKids dari Le Club Accorhotels

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Lokasi hotel

Novotel Sunshine Coast Resort

Ocean Drive, Sunshine Coast
4564 TWIN WATERS
Australia

GPS:-26.631233, 153.097443

Telepon
Fax +61 7 5448 8001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.0/5  4.116 ulasan

Peringkat TripAdvisor  3.5/5  346 ulasan

Stunning native gardens

Catatan Tripadvisor 5.0/5

SwissBrown Ulasan TripAdvisor tersertifikasi

Great stay. The gardens are just stunning and looked after beautifully by the grounds team. They still retain their natural appeal and are not overly manicured. Some of the older units could do with a little refurb but the draw card for us the tranquil garden setting.

Dear SwissBrown, Thank you for your wonderful feedback about your recent stay. It is delightful to hear that you enjoyed our stunning native gardens and appreciated the efforts of our grounds team in maintaining their natural beauty. Your observation regarding the need for refurbishment in some of the older units is noted and will be shared with our management team for consideration in future enhancements. We look forward to welcoming you back for another enjoyable visit! Sincerely, Cory Guest Service Agent

Extremely Poor Food & Cleanliness.

Catatan Tripadvisor 1.0/5

stevee261 Solo travel - Ulasan TripAdvisor tersertifikasi

I live locally and often pop in for a drink and something to eat. Unfortunately the food has gone massively down hill especially as the prices are pretty high. The tables are constantly covered with empty glasses and left over food which the Bush Turkeys love. Tables must be cleaned immediately and the standard of food needs to be addressed. Locals will stop using the place unless standards are improved.

Dear stevee261, Thank you for feedback regarding your recent experience. It is concerning to hear about the decline in food quality and cleanliness, especially as a valued local patron. The issues you raised regarding the cleanliness of the tables and the standard of food will be taken seriously and addressed with the management team. It is essential for us to maintain a welcoming environment for all guests. Your insights are greatly appreciated, and there is a commitment to improving the overall experience. We hope to regain your trust and provide a much better visit in the future. Sincerely, Guest Service Agent

A much needed break for my family,

Catatan Tripadvisor 5.0/5

178reni Keluarga - Ulasan TripAdvisor tersertifikasi

From check in to check out, our experience was great. We stayed at the hotel for 3 nights and the kids wished it was longer. We stayed in a lagoon view room with amazing views and wild life outside your door. The pool area was stunning with plenty of space. The complimentary hotel activities were great. Keep you and the kids busy the whole day. You don’t need to leave the resort for days. The hotel’s setting and location are beautiful and well maintained. The room was comfortable for a family of 4 ( kids 7 and 10). Our stay was Monday - Thursday. I would stay again if in the area.

Dear 178reni, Thank you for sharing your delightful experience from your recent stay. It is wonderful to hear that your family enjoyed the lagoon view room, the stunning pool area, and the complimentary activities that kept everyone engaged. We are pleased that the hotel’s setting and location met your expectations and that the room was comfortable for your family. It is always rewarding to know that guests feel they can fully enjoy the resort without needing to leave. We look forward to welcoming you back for another memorable stay! Sincerely, Guest Service Agent

Novotel Twin Waters Resort

Catatan Tripadvisor 4.0/5

Reagan S Ulasan TripAdvisor tersertifikasi

The resort is absolutely beautiful especially the pool, beach and lake, but we found a majority of the staff were quite rude and overworked. This resort isn’t run very well and has the potential to be so much better for guests. The beach and pool area is their saviour everything else is run very poorly. We checked in at 3pm and check in is from 2pm and we still had to wait for our room to be ready. I think the management of this resort needs some guidance to make this place more entertaining for guests and maybe employ extra staff.

Hi there, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the beautiful pool, beach, and lake areas. However, we’re truly sorry to learn that your experience with our staff and overall service did not meet your expectations. Our goal is to provide a seamless and enjoyable experience for all our guests, and we clearly fell short in this instance. Please rest assured that we are taking your feedback seriously and will work on implementing improvements to enhance our service and overall guest satisfaction. Warmest Regards, Bailey Sullivan Front Office Assistant Manager

Pleasant weekend getaway

Catatan Tripadvisor 4.0/5

nga444 Keluarga - Ulasan TripAdvisor tersertifikasi

Pool, lake and fake beach are lovely. We loved the walk around the lake and to the beach. It is located in such a peaceful surrounding. It was amazing to see kangaroos hanging around on the grass. Good buffet breakfast and convenient restaurant/bar on site. However, the property seems run down, the gardens were not well kept and rooms don’t have very good sound proof. Hope they will have had some renovations or facelift next time we’re back.

Hi There, Thank you for your feedback. We’re glad you enjoyed the lake walk, peaceful surroundings, and kangaroo sightings, as well as the buffet breakfast and on-site restaurant/bar. We apologize for the issues you encountered with the garden upkeep and room soundproofing. Your comments are noted and will passed on to the relevant management teams, and we’ll work on these areas to improve our property. We appreciate your insights and hope to have the chance to offer you a better experience on your next visit. Best regards, Bailey Sullivan Front Office Assistant Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 979 ulasan 8.5/10 Lokasi
  • 2.612 ulasan 5.4/10 Kamar
  • 2.230 ulasan 6.8/10 Pelayanan
  • 19 ulasan 5.6/10 Internet
  • 1.414 ulasan 4.6/10 Makanan
  • 824 ulasan 4.5/10 Kenyamanan
  • 803 ulasan 4.3/10 Kebersihan
  • 696 ulasan 8.2/10 Sarapan

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