Novotel Sunshine Coast Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 3.985 ulasan

Jaminan Harga
Terbaik
Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4
Ocean Drive, Sunshine Coast, 4564 TWIN WATERS, Australia

Deskripsi

Keistimewaan hotel

  • Kafe, Bar, dan Restoran Prasmanan di Hotel

  • Laguna air asin pribadi

  • Seperjalanan kaki ke pantai selancar berpatroli

  • Anggota Le Club Accorhotels dapat berhemat ketika menikmati minuman di resor dengan MyGlass

  • Manjakan anak dengan hidangan lengkap dan ragam aktivitas dari MyKids dari Le Club Accorhotels

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Novotel Sunshine Coast Resort

Ocean Drive, Sunshine Coast
4564 TWIN WATERS
Australia

GPS:-26.631233, 153.097443

Telepon
Fax +61 7 5448 8001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  3.985 ulasan

Peringkat TripAdvisor  3.3/5  393 ulasan

This is not okay in 2025

Catatan Tripadvisor 1.0/5

SD M Ulasan TripAdvisor tersertifikasi

Dear Tara. Thank you for taking the time to share your detailed feedback. We're truly sorry to hear that your stay did not meet expectations and that several aspects of your room and experience caused discomfort and inconvenience. We sincerely apologize for the condition of the room and furnishings, including the broken bed, cleanliness concerns, and plumbing noise. These issues fall far short of the standards we aim to uphold, and we understand how frustrating this must have been—especially when it's too late in the evening to address them immediately. We also regret the limitations around room amenities and access to food and beverages after hours. Your comments about the vending machines and smart TVs are valid, and we appreciate the practical suggestions. Guest comfort and convenience are our priorities, and feedback like yours helps guide improvements. Regarding the grasshopper incident—we agree that’s unusual and apologize for the intrusion. While we are located in a natural setting, we do take pest control seriously and will review our current protocols to minimize such surprises. Please be assured that your comments have been shared with our management and maintenance teams for immediate review. We'd welcome the opportunity to speak with you directly, should you be open to discussing your stay further. Please feel free to reach out to us at H1644-DM@accor.com. Thank you again for your honest review. We hope you’ll consider giving us another chance in the future. Regards, Bailey Sullivan Assistant Manager

Really Disappointing / Awful Customer Service

Catatan Tripadvisor 1.0/5

simish c Ulasan TripAdvisor tersertifikasi

Dear Simish, Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the experience you described. We are truly sorry to hear that your stay did not meet the high standards we aim to provide, particularly in such a sensitive and critical situation. We are especially concerned to hear that, as a solo female traveller with a disability, you did not receive the support you required from our team. This is absolutely not the level of service we strive to offer, and we take your comments very seriously. Your initial complaint and follow-up messages should have received a timely and considerate response, and we deeply regret that you’ve felt ignored. We would like to investigate this matter further and make things right. Please contact our Duty Manager team directly at 5450 9547, referencing your stay and review, so we can address your concerns with the urgency and care they warrant. We value your feedback as an opportunity to improve and hope to regain your trust in the future. Regards, Bailey Sullivan Assistant Manager

A Degrading Experience

Catatan Tripadvisor 1.0/5

Daddio1946 Ulasan TripAdvisor tersertifikasi

Relaxing Stay

Catatan Tripadvisor 4.0/5

MayRae Keluarga - Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirsty Guest Service Agent

4 day getaway

Catatan Tripadvisor 4.0/5

ebzac Couples - Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirsty Guest Service Agent

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.000 ulasan 8.5/10 Lokasi
  • 2.750 ulasan 5.2/10 Kamar
  • 2.295 ulasan 6.7/10 Pelayanan
  • 18 ulasan 4.2/10 Internet
  • 1.420 ulasan 4.6/10 Makanan
  • 923 ulasan 5.8/10 Suasana
  • 912 ulasan 3.5/10 Kebersihan
  • 864 ulasan 4.4/10 Kenyamanan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Twin Waters

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.