Novotel Sunshine Coast Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 4.102 ulasan

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
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Novotel Sunshine Coast Resort - Image 4

Deskripsi

Keistimewaan hotel

  • Kafe, Bar, dan Restoran Prasmanan di Hotel

  • Laguna air asin pribadi

  • Seperjalanan kaki ke pantai selancar berpatroli

  • Anggota Le Club Accorhotels dapat berhemat ketika menikmati minuman di resor dengan MyGlass

  • Manjakan anak dengan hidangan lengkap dan ragam aktivitas dari MyKids dari Le Club Accorhotels

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Lokasi hotel

Novotel Sunshine Coast Resort

Ocean Drive, Sunshine Coast
4564 TWIN WATERS
Australia

GPS:-26.631233, 153.097443

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

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Cari tahu selengkapnya

Peringkat ALL  4.0/5  4.102 ulasan

Peringkat TripAdvisor  3.5/5  346 ulasan

Stunning native gardens

Catatan Tripadvisor 5.0/5

SwissBrown Ulasan TripAdvisor tersertifikasi

Great stay. The gardens are just stunning and looked after beautifully by the grounds team. They still retain their natural appeal and are not overly manicured. Some of the older units could do with a little refurb but the draw card for us the tranquil garden setting.

Extremely Poor Food & Cleanliness.

Catatan Tripadvisor 1.0/5

stevee261 Solo travel - Ulasan TripAdvisor tersertifikasi

I live locally and often pop in for a drink and something to eat. Unfortunately the food has gone massively down hill especially as the prices are pretty high. The tables are constantly covered with empty glasses and left over food which the Bush Turkeys love. Tables must be cleaned immediately and the standard of food needs to be addressed. Locals will stop using the place unless standards are improved.

A much needed break for my family,

Catatan Tripadvisor 5.0/5

178reni Keluarga - Ulasan TripAdvisor tersertifikasi

From check in to check out, our experience was great. We stayed at the hotel for 3 nights and the kids wished it was longer. We stayed in a lagoon view room with amazing views and wild life outside your door. The pool area was stunning with plenty of space. The complimentary hotel activities were great. Keep you and the kids busy the whole day. You don’t need to leave the resort for days. The hotel’s setting and location are beautiful and well maintained. The room was comfortable for a family of 4 ( kids 7 and 10). Our stay was Monday - Thursday. I would stay again if in the area.

Novotel Twin Waters Resort

Catatan Tripadvisor 4.0/5

Reagan S Ulasan TripAdvisor tersertifikasi

The resort is absolutely beautiful especially the pool, beach and lake, but we found a majority of the staff were quite rude and overworked. This resort isn’t run very well and has the potential to be so much better for guests. The beach and pool area is their saviour everything else is run very poorly. We checked in at 3pm and check in is from 2pm and we still had to wait for our room to be ready. I think the management of this resort needs some guidance to make this place more entertaining for guests and maybe employ extra staff.

Hi there, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the beautiful pool, beach, and lake areas. However, we’re truly sorry to learn that your experience with our staff and overall service did not meet your expectations. Our goal is to provide a seamless and enjoyable experience for all our guests, and we clearly fell short in this instance. Please rest assured that we are taking your feedback seriously and will work on implementing improvements to enhance our service and overall guest satisfaction. Warmest Regards, Bailey Sullivan Front Office Assistant Manager

Pleasant weekend getaway

Catatan Tripadvisor 4.0/5

nga444 Keluarga - Ulasan TripAdvisor tersertifikasi

Pool, lake and fake beach are lovely. We loved the walk around the lake and to the beach. It is located in such a peaceful surrounding. It was amazing to see kangaroos hanging around on the grass. Good buffet breakfast and convenient restaurant/bar on site. However, the property seems run down, the gardens were not well kept and rooms don’t have very good sound proof. Hope they will have had some renovations or facelift next time we’re back.

Hi There, Thank you for your feedback. We’re glad you enjoyed the lake walk, peaceful surroundings, and kangaroo sightings, as well as the buffet breakfast and on-site restaurant/bar. We apologize for the issues you encountered with the garden upkeep and room soundproofing. Your comments are noted and will passed on to the relevant management teams, and we’ll work on these areas to improve our property. We appreciate your insights and hope to have the chance to offer you a better experience on your next visit. Best regards, Bailey Sullivan Front Office Assistant Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 968 ulasan 8.6/10 Lokasi
  • 2.564 ulasan 5.5/10 Kamar
  • 2.185 ulasan 7/10 Pelayanan
  • 18 ulasan 6.8/10 Internet
  • 1.391 ulasan 4.6/10 Makanan
  • 1.255 ulasan 7.3/10 Fasilitas
  • 801 ulasan 4.8/10 Kenyamanan
  • 789 ulasan 4.6/10 Kebersihan

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