Mercure Compiègne Sud Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 654 件のレビュー

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Mercure Compiègne Sud Hotel - Image 1
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Mercure Compiègne Sud Hotel - Image 4
126 Rue Robert Schuman, 60610 LACROIX SAINT OUEN, France

説明

ホテルのその他の情報

  • Labeled ALLSAFE by Bureau Veritas

  • Enclosed, secure and free car park

  • beIN Sport in all bedrooms

  • Family Suites

  • 20 min from Parc Astérix and 30 min from Paris Charles de Gaulle Airport

当ホテルの客室

ホテル所在地

Mercure Compiègne Sud Hotel

126 Rue Robert Schuman
60610 LACROIX SAINT OUEN
France

GPS:49.380119, 2.785925

電話番号
ファックス +33 3 44 30 30 44

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

A l'Epicerie Compiègne Sud

In a contemporary setting and bathed in light, our chef welcomes you to our restaurant with tasty, high-quality and healthy cuisine made from seasonal produce and cooked with simplicity and elegance.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.5/5  654 件のレビュー

トリップアドバイザーの評価  4.0/5  342 件のレビュー

Not the restful night it should have been

トリップアドバイザーの評価 2.0/5

bonsaiguy トリップアドバイザー認証口コミ

We booked here as we were travelling on a Friday night and would be arriving late (around midnight) with our 2 children. On arrival we got a friendly welcome and were given our prepared keys, but unfortunately neither of these worked in the room door. After getting replacement keys made at Reception we got into our room and laid our young children on the pull out bed only for one of them to fall through the bed onto the floor. Some of the wooden supports on the pull out bed were broken or missing altogether. I raised this with Reception at the time but they had no suggestion of a room change. We managed to put in place a temporary fix with cushions under the bed but it shouldn't really have been for us to make a workable bed in what should be a decent hotel. Breakfast the next morning was fine but they did start clearing away rather earlier than the end of the published finish time.

Dear Sir, Thank you for taking the time to share your experience. We are delighted that you received a warm welcome on arrival. However, we are sorry to hear about the problems you encountered with your room keys and the sofa bed. Your comfort and that of your children is of the utmost importance to us. We sincerely apologize for the condition of the cot and the inconvenience caused. Please be assured that we have immediately informed our maintenance team so that a rigorous check can be carried out on all our booster beds to ensure that they are in good condition. We have also reminded our reception team of the importance of offering appropriate solutions in such situations. Concerning breakfast, we are delighted that it was to your liking, but we apologize for the fact that the service was shortened. We will reinforce our instructions so that the buffet remains available until the scheduled time. We look forward to welcoming you back and providing you with an experience that fully meets your expectations. Sincerely Yours,

Grott Hole

トリップアドバイザーの評価 1.0/5

Linda T トリップアドバイザー認証口コミ

The room smelt of stale smoke and its was a non smoking room as was the hotel, it was dirty!! stains all over the filthy carpet, the lady on reception was rude and quite insulting, I would rather sleep in my car than ever stay here again, absolutely awful, also I paid extra for breakfast and it probably was the worst ive ever had, yuk don't go you have been warned.

Dear Madam, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The entire hotel is non-smoking, but unfortunately some guests smoke in the rooms despite the ban, which we deplore. The housekeeper and head of reception have been informed of your comment and will take the necessary action to ensure that this does not happen again. We are surprised by your comment on the breakfast as it is appreciated by all our guests. We look forward to hearing from you. Sincerely, Charlotte FOSTER | General Manager

Stay of 2 nights during business travel and 4 meeting sections. Lunch and diner for 20 persons good. Prices, at high end

トリップアドバイザーの評価 3.0/5

hamo306 トリップアドバイザー認証口コミ

Hotel Mercure Reception and fancy articles shiwroom and point of sale. Nice traditional articles several are over priced. Bar and Restaurant are okay. Hotel Mercure is okay too. Parking, fine. Meeting rooms fine. Mini-break options/pauze +/-

Thanks for your comments Hamo306, we are working on it for 2023 We hope to see you again Best Regards Mercure Compiègne team

Awful overall

トリップアドバイザーの評価 1.0/5

409imranm ファミリー - トリップアドバイザー認証口コミ

One star too many! Booked one night, half pension. Baby bed was available, but partly broke… Dinner was awful, just awful! As starter I got cold spaghetti with pesto, when I told the waitress it was cold, the reply was ‘that is how it should be’. Yeah right, lived in Italy 1.5 years, this is not right! Main was a fish brochette, placed on three leaves of salad. Plain, no taste, and not enough. Just sad… For dessert a brick of cold chocolate brownie, ok but nothing more. Breakfast was ok, served (as with dinner) in the cold and unpleasant meeting room as the restaurant was being renovated. When checking out, an additional €10 was charged without reason. Told the guy at the lobby, who wasn’t capable of depositing it back. We’ll see whether I get it. Overall: no Mercure for me anymore, you guys ruined it.

Dear Mr. Imran, Once again I am discovering your comment for the third time, this relentlessness is surprising. You were not sensitive to the presentation of our chef. I regret that this disappointment had a significant impact on your entire stay. As you mentioned, we are currently renovating our catering areas to better accommodate our customers. We will soon be offering new offers. Regards Arnaud BOINET Director

Nice hotel

トリップアドバイザーの評価 5.0/5

AlisonAmeb Friends getaway - トリップアドバイザー認証口コミ

Stayed here on our London to Paris cycle ride. Nice rooms with good facilities. Breakfast was plentiful, beds comfortable. Would thoroughly recommend this hotel to families and businesses, who are looking for a hotel to stay in en-route to Paris.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 104 件のレビュー 8.1/10 ロケーション
  • 324 件のレビュー 6.8/10 客室
  • 300 件のレビュー 8.8/10 サービス
  • 172 件のレビュー 8.2/10 朝食
  • 111 件のレビュー 7.4/10 清潔さ

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