Novotel Poitiers Site du Futuroscope 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 519

Novotel Poitiers Site du Futuroscope - Image 1
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Opis

O hotelu

  • Heated swimming pool from April to October

  • Family rooms for up to 5 people. Free breakfast for children up to age 16.

  • 10 meeting rooms, including a 3,230 sq. ft. modular meeting room for events

  • Direct access: Highway A10; Exit 28: Futuroscope; 5 mins from Futuroscope

  • Electric terminals are available for Teslas and all other electric cars

Nasze pokoje

Lokalizacja hotelu

Novotel Poitiers Site du Futuroscope

Avenue René Monory, BP 30135 TELEPORT IV, FUTUROSCOPE- CHASSENEUIL
86360 CHASSENEUIL DU POITOU
France

Pozycja GPS:46.669136, 0.361278

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

PRISMEE

With its elegant, contemporary, and warm atmosphere, our brand new restaurant Prismee has just opened its doors. Come share a moment of relaxation and conviviality in this refined space.

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 2 519

Ocena TripAdvisor  4.0/5  Liczba opinii: 116

Certyfikat Doskonałości 2024

Mediocre Hotel

Ocena na stronie TripAdvisor 2.0/5

cagnol Opinia zatwierdzona w TripAdvisor

This hotel is relatively mediocre and does not live up to the usual Novotel standards. The hotel seems to cut corners, likely to increase profitability, but it shows. The room is dark and unwelcoming. The toilet seat is poorly fixed, and there was a dead fly on the carpet. The pool water does not meet safety standards. The chlorine level during the last check (Summer 2024) was 5.25 mg of dichlorine per liter of water: above the French standard of 5 mg/L, which is already pretty lax compared to the US, where regulations set the standard at 4 mg/L. This high chlorine level is not good for the eyes (or the skin, for that matter). It appears the hotel is saving money by renewing the water less frequently and overusing chlorine – yet another corner cut. Restaurant: The dining experience was disappointing. The supposedly fresh fruit salad was clearly not homemade. The tart crust was obviously industrial and lacked the freshness expected from a high-end establishment. Additionally, many dishes seemed to be reheated rather than freshly prepared, contributing to a generally subpar dining experience. There is little that goes well at this hotel. It's pointless to choose a supposedly high-end hotel with such poor services. You might as well opt for a mid-range (or even budget) hotel, where you would at least expect fewer services at a lower price.

Bonjour, Je vous remercie d'avoir pris le temps d'écrire un commentaire suite à votre séjour parmi nous. Je suis désolée que nos prestations n'aient pas toutes répondu à vos attentes. Concernant notre piscine chauffée, je tiens à vous rassurer sur le fait que nous pratiquons tous les contrôles nécessaires quotidiennement. Nous accordons une très grande importance à l'hygiène et aux normes en vigueur que nous respectons toutes à la lettre. Nous sommes contrôlés par l'ARS très régulièrement, comme tous les hôtels ACCOR, et notre piscine serait fermée s'il y avait le moindre souci. J'espère avoir répondu à vos attentes sur ce point. A très bientôt j'espère. Bien Cordialement,

Udany pobyt

Ocena klientów 5.0/5

Artur Rodziny - Opinie potwierdzone ALL

Bardzo miła obsługa, super położony - blisko Futuroscope. Najlepszy hotel w jakim spaliśmy podczas naszej podróży.

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Novotel Poitiers Site du Futuroscope. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem,

Poor management

Ocena na stronie TripAdvisor 1.0/5

joecZ1686RT Opinia zatwierdzona w TripAdvisor

The staff are nice but my stay was very disappointing: 1) The lighting was not on properly in the car park, which meant I had to make my way to the hotel from my car in the dark. Half the lamps weren’t working. 2) I was sitting on the toilet in the reception area for a while when the lights went out. This tîme I found myself in total darkness. Fortunately I had the light in my mobile phone as a back up. I complained to reception and they told me that this was to save energy. The movement detector is outside the cubicle, so waving your arms around doesn’t help the situation. 3) There were only 2 staff on duty on the Sunday evening trying to do the check-ins and also man the catering service. This led to irritatingly long waiting times for service. My experiences have put me off this hotel chain completely.

Dear Joe, Thank you for taking the time to tell us about your experience at the Novotel Poitiers Site du Futuroscope. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologi At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great rooms, pity about the bar/restaurant

Ocena na stronie TripAdvisor 3.0/5

Iain D Rodziny - Opinia zatwierdzona w TripAdvisor

Really nicely refurbished Novotel at Futuroscope. But… the restaurant was closed - we got an email a couple of days before arrival - and the alternatives offered were all about 2km away so not really walking distance. (Fortunately the Ibis opposite had a decent bar menu going.) When we came back from a long day at the Futuroscope park, the manager couldn’t have been more rude when we asked if the bar was still open to buy the kids some drinks (it was 2340). So… lovely hotel, poor service.

Dear lain D, Thank you for taking the time to tell us about your experience at the Novotel Poitiers Site du Futuroscope. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

The anser to a prayer!

Ocena na stronie TripAdvisor 4.0/5

ELW1972 Opinia zatwierdzona w TripAdvisor

The staff were exceptionally good, in particular Celine and Marie-Hélène, nothing was too much trouble for them and they found me a room when I needed one! The breakfast was the freshest I have had in France and the scrambled eggs were the best I have had in a hotel. I am now going to be on the look out for Novotel hotels all around the world!

Bonjour ELW1972, merci pour votre chaleureux commentaire. Des retours tels que le vôtre sont notre plus grande source de motivation, alors encore merci et à très bientôt j'espère :)

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 497 Liczba opinii 8.9/10 Lokalizacja
  • 1 094 Liczba opinii 6.4/10 Pokój
  • 1 066 Liczba opinii 8/10 Obsługa
  • 9 Liczba opinii 6.2/10 Internet
  • 596 Liczba opinii 8.2/10 Śniadanie
  • 539 Liczba opinii 4.9/10 Jedzenie
  • 409 Liczba opinii 6.1/10 Czystość
  • 207 Liczba opinii 5/10 Udogodnienia

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