Mercure Arras Centre Gare Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,474 件のレビュー

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Mercure Arras Centre Gare Hotel - Image 1
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Mercure Arras Centre Gare Hotel - Image 4
58 boulevard Carnot, 62000 ARRAS, フランス

説明

ホテルのその他の情報

  • Downtown, a few minutes' walk from the train station and historic center

  • Restaurant offering cuisine made with fresh, seasonal ingredients

  • 538-sq.ft. air-conditioned fitness room with natural light

  • Secure public car park (fee required)

  • 7 meeting rooms including 1 auditorium with 300 seats

当ホテルの客室

ホテル所在地

Mercure Arras Centre Gare Hotel

58 boulevard Carnot
62000 ARRAS
フランス

GPS:50.287025, 2.778495

電話番号
ファックス +33 3 21 23 88 89

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LE 58

Our cuisine is made from fresh, seasonal ingredients. Every week, on our chalkboard, you will find new suggestions based on our Chefs market. Nice to see you again.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,474 件のレビュー

トリップアドバイザーの評価  4.1/5  1,181 件のレビュー

2025エクセレンス認証

Staff and facility

トリップアドバイザーの評価 5.0/5

Bill H トリップアドバイザー認証口コミ

We (2 couples)spent a night at the Mercure Arras in early October. We were very impressed with the staff at reception/checking . The location was excellent and close to many sites and restaurants. The next morning the breakfast was excellent with the choices and the facility. We were very impressed with the 3 staff who were on in the morning of the 8th. They were friendly, helpful and very efficient.

Dear guest, Thank you for sharing your opinion following your stay in our hotel. We are delighted that you had a pleasant stay with us and that you appreciated our services especially our friendly staff. We will share your review with all our teams ! We hope to have the pleasure of welcoming you again ! Have a great evening ! Kind regards, Lea - Front Desk

Excellent - recommend & would stay again

トリップアドバイザーの評価 5.0/5

BeppieChick トリップアドバイザー認証口コミ

From arrival to leaving we had a perfect stay. Secure car park was great, friendly receptionist and easy check in. Hotel room was just the right size for our short stay. Good size bathroom with excellent shower booth. Good lighting and seating.

Dear Guest, Thank you very much for sharing your opinion following your stay in our hotel. We are delighted to read that you had a pleasant stay with us and that you appreciated our friendly staff, the comfort of our rooms and the secure car park. Customer service is our priority, such a comment is really precious to us. We will share it with our team. We hope to welcome you again very soon ! Kind Regards, Aurélie Service Réception.

Mercure Hotel Aras – Come for the Breakfast, Stay for the Traffic Jam (Because You’ll Hear It Anyway)

トリップアドバイザーの評価 2.0/5

Ronald B ビジネス - トリップアドバイザー認証口コミ

The Mercure Aras is one of those places that makes a great first impression. Beautiful building, super friendly staff, and a breakfast spread that could win awards. Seriously—if you leave hungry, that’s on you. Dinner was also excellent, with good food and a chilled atmosphere. Big thumbs up for the team and the kitchen! Now, the room… visually, it’s great. Stylish, clean, and comfortable until 5:30 AM hits and the city outside decides to join you for your stay. The windows aren’t shy—they let in all the noise. Every car, truck, and honk feels like it’s happening at your bedside. The shower? Let’s call it a surprise experience. It starts off hot and hopeful, then suddenly goes “plot twist!” and you’re in a cold mountain stream. Then warm. Then cold again. Rinse, repeat (literally). Not ideal if you like consistency—or warmth. So, would I recommend it? Yes, with a few disclaimers. Great food, lovely people, but bring earplugs and maybe pretend the shower is an adventure sport.

Dear Ronald, A huge thank you for your detailed, honest—and wonderfully witty—review! The entire team at Mercure Arras is thrilled to hear that you enjoyed the warm welcome, the setting, the dinner, and especially our breakfast. We dislike nothing more than to let a guest leave on an empty stomach ! We’re truly sorry to hear that your sleep and shower experience didn’t live up to the rest of your stay. Regarding the noise, we completely understand how disruptive it must have been. We're currently exploring solutions to better insulate our more exposed rooms to minimize outside disturbances. As for the “surprise shower,” be assured that our technical team has been alerted and will make sure this kind of adventure remains a one-off. We really do appreciate your recommendation, even with a few disclaimers. Should you visit us again, please don’t hesitate to advise me — we’ll do our best to ensure your night is just as enjoyable as your breakfast! Looking forward to welcoming you again, Marjorie , Front Office Manager and The Mercure Arras Team

Good choice in beautiful Arras

トリップアドバイザーの評価 4.0/5

A-ZZ-AA-ZZ-AA-ZZ トリップアドバイザー認証口コミ

The receptionist that checked us in was very friendly and helpful with giving us dining and sightseeing recommendations. The room was ready despite us arriving early. Suggestion would be to offer a Nespresso machine for coffee in the room. Pillows could also be better and a separate shampoo instead of the body wash and shampoo combined dispenser, would have been nice

Dear traveler, Thank you for sharing your opinion following your stay in our hotel. We are delighted that you had a pleasant stay with us and that you appreciated our services especially our friendly staff. We take into account all your remarks in order to improve our services. Customer service is our priority, so such feedback is important to us. We will share your review with all our teams ! We hope to have the pleasure of welcoming you again very soon, Aurora - Reception Service.

Superb hotel, great value for money

トリップアドバイザーの評価 5.0/5

iSooz Couples - トリップアドバイザー認証口コミ

Superb hotel, had everything one needs for an overnight (or longer) stay. Easy parking, warm welcome. Room facilities were excellent. Restaurant was good and stayed open for us as we arrived around closing. Breakfast was outstanding and all staff were very helpful. Definitely will stay again

Dear traveler, Thank you for sharing such an excellent review ! We are delighted that you had a pleasant stay with us and that you appreciated our services, especially our helpful staff and our restaurant. Customer service is our priority, so such feedback is precious to us. We will share your review with all our teams ! We hope to have the pleasure of welcoming you again very soon, Aurora - Reception Service.

との提携 TripAdvisor

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