巴黎拉德芳斯 美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,262 评论

保证最优惠房价
巴黎拉德芳斯 美居酒店 - Image 1
巴黎拉德芳斯 美居酒店 - Image 2
巴黎拉德芳斯 美居酒店 - Image 3
巴黎拉德芳斯 美居酒店 - Image 4
18-30 rue Baudin, 92400 库尔贝瓦, 法国

描述

酒店其他优惠

  • 宽敞的客房和套房可以欣赏到拉德芳斯和巴黎的美景

  • 小酒馆餐厅、市场菜单和新鲜食材

  • 屋顶鸡尾酒吧全年营业

  • 健身中心可以欣赏风景，带土耳其浴室

  • 巴黎拉德芳斯 CNIT 附近的会议室

我们的客房

预订此酒店
客房 1

酒店位置

巴黎拉德芳斯 美居酒店

18-30 rue Baudin
92400 库尔贝瓦
法国

GPS:48.895167, 2.250352

电话
传真 +33 1 47 68 83 32

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,262 评论

TripAdvisor 评级  3.5/5  172 评论

Wouldn’t stay again

Tripadvisor 评级 1.0/5

GregoryB732 商务住宿 - 经 TripAdvisor 认证的评论

Dear Guest, Thank you very much for taking the time to share your detailed feedback about your recent stay at Mercure Paris La Défense. First and foremost, we want to sincerely apologize for the upsetting experience your colleague had when entering a room that was already occupied. This was caused by an unfortunate IT glitch, and we fully understand how distressing and unacceptable this situation was. Please rest assured that we are actively working to identify and resolve such issues promptly to ensure this does not happen again. We want to emphasize that at no point did we question the presence of the other guest in the room. We have the utmost respect for all our guests, and their comfort and satisfaction remain our top priority. We also understand that the complimentary drinks offered as compensation did not fully meet expectations, especially since the bar restricted the option to redeem a pint of beer. We are truly sorry for this limitation and have shared your feedback with the bar team to improve the customer experience. Regarding your room assignment, we allocated the room type you had originally booked. However, we are truly sorry for the inconvenience caused by the sink not draining properly. Your comments have been passed on to our maintenance team to ensure this is addressed without delay. Please know that your feedback is very important to us. It helps us learn and improve, and we genuinely regret the discomfort these issues have caused during your stay. We hope to have the opportunity to welcome you back and provide you with a much smoother and more enjoyable experience. Kind regards, Léonore Wolff Guest Experience Manager

Heck no never again

Tripadvisor 评级 1.0/5

W4739LOpatm 经 TripAdvisor 认证的评论

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to read that your room did not meet your expectations and we would like to extend our sincere apologies for the disappointment you experienced. We have taken note of your comment regarding stains on the carpet. Despite regular deep cleaning with specialized equipment, some marks unfortunately remain, and it does take time before we can fully replace the carpets in all rooms. Please rest assured that this is a matter we are gradually addressing. We also understand your dissatisfaction about the pillowcases missing from the additional pillows in the closet. This is certainly not our standard, and we apologize for this isolated oversight. Regarding the outlets and the room size, we understand these aspects may not have matched your personal preferences. Our rooms follow a specific standard and layout, but your feedback helps us better understand guest expectations. We regret if you felt that your concerns were not properly addressed during your stay. Our team strives to assist all our guests with care and professionalism, and we’re sorry if that did not come across. Once again, we thank you for your feedback, which we take seriously, and we hope to have the opportunity to offer you a better experience in the future. Warm regards, Léonore Wolff Guest Experience Manager

Good value

Tripadvisor 评级 4.0/5

adelag888 经 TripAdvisor 认证的评论

Dear Guest, Thank you very much for your excellent rating following your stay at our establishment! We are delighted to read that you particularly appreciated our location, and we will gladly share your feedback with our entire team! We look forward to the pleasure of welcoming you back very soon. Best regards, Léonore Wolff Guest Experience & Quality Manager

Fraud Hotel

Tripadvisor 评级 1.0/5

Dream39443385905 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Sir, First of all, please allow us to renew our sincerest apologies for the delay and any inconvenience caused. Following your message sent on May 1st, we immediately took action and responded by email, providing you with a secure payment link to process the refund of the €180 deposit. This link has now been sent twice, but we are still waiting for you to insert your banking details so that the refund can be finalized. We understand your frustration, and we assure you that our only intention is to resolve this matter as quickly as possible. As soon as the form is completed, the refund will be processed without delay. Please don’t hesitate to let us know if you need the link to be re-sent or if you experience any issues completing it. We remain fully at your disposal. Kind regards, Léonore Wolff Guest Experience Manager leonore.wolff@accor.com

Great location

Tripadvisor 评级 5.0/5

Kanwal A 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Guest, We thank you very much for your excellent rating of our hotel! We are delighted to read your comments and will be happy to share them with all our teams! We hope to have the pleasure of welcoming you again very soon, Best Regards, Léonore Wolff Guest Experience & Quality Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 356 评论 8.1/10 位置
  • 939 评论 6.1/10 房间
  • 1,091 评论 8.1/10 服务
  • 7 评论 7.4/10 上网
  • 369 评论 7.5/10 早餐
  • 306 评论 5.5/10 清洁度
  • 216 评论 3.4/10 设施

支持方 Trustyou

雅高乐雅会

免费：成为会员

预订此酒店时：

  • 我获得了等级积分和奖励积分

  • 我可以使用我的奖励积分

  • 我享受礼遇

  • 我可以享受会员价

我们在附近的其他酒店

我们位于 库尔贝瓦 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。