巴黎拉德芳斯 美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,383 评论

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酒店其他优惠

  • 宽敞的客房和套房可以欣赏到拉德芳斯和巴黎的美景

  • 小酒馆餐厅、市场菜单和新鲜食材

  • 屋顶鸡尾酒吧全年营业

  • 健身中心可以欣赏风景,带土耳其浴室

  • 巴黎拉德芳斯 CNIT 附近的会议室

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酒店位置

巴黎拉德芳斯 美居酒店

18-30 rue Baudin
92400 库尔贝瓦
法国

GPS:48.895167, 2.250352

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酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

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ALL 评级  4.2/5  2,383 评论

TripAdvisor 评级  3.5/5  148 评论

Standard Mercure, poor service

Tripadvisor 评级 3.0/5

Alex B 经 TripAdvisor 认证的评论

Standard Mercure - you know what you are paying for. On the positive side - good breakfast, stable WiFi. The location is OK-ish - not much things around, you need a bus to get to La Defense, the bus stop is just across the road and it runs every 10-15 minutes. But the service is way under the expectations. We had an issue with our reservations and I'm confident that in any other hotel it would be resolved in 2 min and with a smile. Here we had to spend lots of time and negative energy to get things finally sorted.

Arrogant....

Tripadvisor 评级 3.0/5

JANHMATT 家庭住宿 - 经 TripAdvisor 认证的评论

Nice hotel with bad service. I am really shocked about the arrogant service I did recieve at this hotel. If You need a quilt # 2 (in order get 2 seperate quilts) I was tolded to rent a additional room to get 2 quilts. Madness. Will not stay there again. PS. The staff at the top-bar at 12th floor is wondefull!

Dear Guest, We sincerely apologize, as it seems there has been a misunderstanding. Of course, we can provide an additional duvet if needed, and we are unsure what might have caused this issue. To help us investigate further, could you please contact us at the following email address: leonore.wolff@accor.com? The name mentioned in your comment does not clearly correspond to any of our reservations so if you could provide us with more details, it would greatly assist us in identifying and resolving the situation. We remain at your disposal and extend our apologies once again for this confusion. Best regards, Léonore Wolff Guest Experience & Quality Manager

Poor service

Tripadvisor 评级 1.0/5

Maria Imelda C 经 TripAdvisor 认证的评论

Definitely not 4-stars - room 's AC was not working and in September- it was uncomfortably warm ; my room was definitely tight with 2 single beds, that were placed an inch apart . Lacking basic bath amenities ( shampoo,conditioner) shower gel almost empty, and sink soap dispenser was totally empty . good thing i travel with my own supplies. Elevator takes forever . Only 1 out of the 4 front desk staff was nice, the rest just ignored me as I stood in line to check in. Not my hotel choice - tour operator booked this probably because it's cheap.

Poor service

Tripadvisor 评级 1.0/5

Curiosity59200591158 经 TripAdvisor 认证的评论

Poor experience. Room was dirty, no towels in the room, cleaner came for the first time at 6pm. I called reception for towels and was asked to pick them up from reception myself. Eventually I received one towel. For Eur 250 per night not worth it.

Dear Guest, We are sorry to read that your experience did not live up to your expectations. Without further information it is difficult for us to understand exactly what happened and we do not find you reservation among our bookings. If you wish, you can contact me at leonore.wolff@accor.com, I am at your disposal so that you can tell us more about happened with the housekeeping service. We wish you a very pleasant day, Léonore Wolff Guest Experience & Quality Manager

Terrible hotel with a hotel THIEF!!

Tripadvisor 评级 1.0/5

Noonjtr 经 TripAdvisor 认证的评论

This hotel is unsafe at all! Someone stolen my friend jewelry in their room. Another of my friend was stolen their Airpods. My room also was searching by someone because my stuff was not in the same place. โรงแรมขโมย อย่ามาพัก มีคนมาขโมยของในห้องตอนที่เราไม่อยู่ มารื้อค้นของในห้องพัก ทริปนี้เรามากันเป็นคณะพักหลายห้อง โดนรื้อของหลายห้องมากๆ โดนขโมยของไป2ห้อง พนงไม่ช่วยอะไร กล้องก็ไม่ให้ดู มีคนเอเชียปทเพื่อนบ้านเราโดนขโมยกระเป๋าในห้องอาหารรรตอนเช้าเลยอีกเคส โจรดุมากที่นี่

Dear Guest, We thank you for taking the time to provide us with your feedback following your stay in our establishment. Indeed, we sincerely regret that you encountered such an incident and apologise once again. Please be aware that we are currently doing everything necessary internally to investigate, although only the police have the right to view the various surveillance videos. Please be assured that this was a completely isolated incident, as we have many security measures in place, the same as those found in other hotels (controlled access to the lobby, reading of locks, etc.). We are therefore doing everything we can to prevent such a situation from recurring in the future. Please do not hesitate to contact us, Best regards, Léonore Wolff Guest Experience & Quality Manager

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其他网络用户评价我们的酒店

  • 334 评论 8.6/10 位置
  • 903 评论 6/10 房间
  • 956 评论 7.6/10 服务
  • 9 评论 7.4/10 上网
  • 389 评论 5.2/10 舒适度
  • 341 评论 7.3/10 早餐
  • 287 评论 5.4/10 清洁度
  • 200 评论 3.1/10 设施

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