巴黎拉德芳斯 美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,257 评论

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18-30 rue Baudin, 92400 库尔贝瓦, 法国

描述

酒店其他优惠

  • 宽敞的客房和套房可以欣赏到拉德芳斯和巴黎的美景

  • 小酒馆餐厅、市场菜单和新鲜食材

  • 屋顶鸡尾酒吧全年营业

  • 健身中心可以欣赏风景，带土耳其浴室

  • 巴黎拉德芳斯 CNIT 附近的会议室

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酒店位置

巴黎拉德芳斯 美居酒店

18-30 rue Baudin
92400 库尔贝瓦
法国

GPS:48.895167, 2.250352

电话
传真 +33 1 47 68 83 32

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  2,257 评论

TripAdvisor 评级  3.5/5  190 评论

客户意见评级 3.5/5

Jing L. 商务住宿 - 所有已确认评论

整体还可以，特别是早餐还不错，前台服务也可以。但是房间有点简陋，空间小；卫生间空间大，但是浴室没有隔离，洗澡溅水。另外，没有免费的瓶装水，住了这么多次欧美的酒店，是第一次没有。房间没有玻璃杯或者瓷杯，是纸杯，显得低档。

Dear Mr. L., Thank you very much for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed our breakfast and appreciated the service from our reception team. We’re sincerely sorry to read about your disappointment regarding the room setup and amenities. Please note that bottled water is not provided in our standard rooms, in line with Accor’s environmental commitment to eliminate single-use plastics. However, we do offer glass bottles in our superior categories, and filtered still and sparkling water dispensers are available for all our guests in the lobby, on the 5th floor, and on the 12th floor, along with reusable cups. Regarding the absence of a shower partition, after checking your booking, we confirm that you were allocated an accessible room for guests with reduced mobility, which explains this specific bathroom layout designed for wheelchair access. We truly apologize for any inconvenience this may have caused and thank you for your understanding. Your comments are very helpful and allow us to continue improving our guests’ experience. Kind regards, Léonore Wolff Guest Experience & Quality Manager

An aged hotel with average service.

Tripadvisor 评级 3.0/5

travelleraroundglobe 经 TripAdvisor 认证的评论

Reception is very inefficient letting people wait although enough receptionists are there. Rooms are ok but showing their age.

Dear Guest, Thank you for sharing your feedback following your recent stay with us. Our reception team is sometimes required to be very versatile, handling several requests at the same time (including phone calls or internal guest requests) even when they might not appear to be directly assisting someone at the counter. Please rest assured that our team always does its best to meet each guest’s needs as efficiently as possible. However, depending on the level of activity, this can occasionally lead to some waiting time, and we are truly sorry if this was the case during your visit. We appreciate your understanding and your comment regarding the room, which helps us continue to improve our facilities and service. Kind regards, Léonore Wolff Guest Experience & Quality Manager Mercure Paris La Défense

Deceiving

Tripadvisor 评级 1.0/5

felipepA3955XP 经 TripAdvisor 认证的评论

Terrible! The receptions employs are the worst around the world This people did anything to help the costumers even through there is a law that hold the necessity of offering a receipt, for every service provided. I dont recomend.

Horrible Stay

Tripadvisor 评级 1.0/5

Vinoshen 经 TripAdvisor 认证的评论

Extremely poor service. Been to multiple hotels and this is one of the worst. Took the receipton 30 minutes to process 2 customers for check in. Was informed laundry only available on weekdays but they are not sure. Laundry form mentioned available until Saturday. When asked they are unsure and not putting effort to find out. Bad representation of Mercure brand.

Dear Guest, Thank you for sharing your feedback! We fully understand your dissatisfaction and sincerely apologize for the inconvenience you experienced. When welcoming temporary staff, sometimes information may not be communicated as clearly or confidently as we would like. Please be assured that we are currently working on strengthening our checklists and training processes to help our team better retain and convey the key information about the hotel. We appreciate your understanding and hope to have the opportunity to provide you with a much improved experience in the future. Kind regards, Léonore Wolff Guest Experience Manager

Waste of money!

Tripadvisor 评级 1.0/5

MIRAKI L 经 TripAdvisor 认证的评论

The worst experience ever. Don’t even bother. Customer service was a 0! Being pregnant and having luggage they couldn’t even assist just looked at me and waited. No toiletries in the room I had to cancel dinner bc they couldn’t bring up a loofa etc I feel like IM in a hostel

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry if you felt that our team was not attentive or available enough during your stay. Please accept our sincere apologies, the well-being and comfort of our guests are our top priorities, and it is deeply regrettable to hear that you did not feel supported. Regarding the toiletries, we understand your disappointment. In France, items such as loofahs are not commonly provided in hotels, which may explain the confusion and inconvenience caused. That said, your feedback is invaluable and has been shared with our team for future consideration. Please also allow us to clarify that our superior rooms and suites are equipped with additional amenities including a vanity kit, shower cap, body lotion, and conditioner. These are not included in our standard rooms, which may have contributed to your impression. We understand how this may have affected your experience and are truly sorry it did not meet your expectations. We hope to have the opportunity to welcome you again in the future and provide you with the high level of service and comfort we are known for. Best Regards, Léonore Wolff Guest Experience Manager

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其他网络用户评价我们的酒店

  • 385 评论 8.6/10 位置
  • 970 评论 5.7/10 房间
  • 1,258 评论 8.3/10 服务
  • 5 评论 6.9/10 上网
  • 364 评论 8.2/10 早餐
  • 345 评论 4.7/10 清洁度
  • 254 评论 4/10 设施
  • 76 评论 9/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。