Mercure Париж Ля-Дефанс 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 2 288

Гарантия
лучшей цены
Mercure Париж Ля-Дефанс - Image 1
Mercure Париж Ля-Дефанс - Image 2
Mercure Париж Ля-Дефанс - Image 3
Mercure Париж Ля-Дефанс - Image 4
18-30 rue Baudin, 92400 КУРБЕВУА, Франция

Описание

Особенности отеля

  • Просторные номера и люксы с видом на Ла-Дефанс и Париж

  • Бистрономический ресторан, гибкое меню и свежие ингредиенты

  • Круглогодичный коктейль-бар на крыше

  • Фитнес-центр с видом и хаммам

  • Конференц-залы рядом с комплексом CNIT Paris La Défense

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Расположение отеля

Mercure Париж Ля-Дефанс

18-30 rue Baudin
92400 КУРБЕВУА
Франция

GPS:48.895167, 2.250352

Телефон
Факс +33 1 47 68 83 32

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 2 288

Рейтинг TripAdvisor  3.5/5  Отзывов: 193

Unusual Hotel experience

Примечание: Tripadvisor 2.0/5

ghar g Реальные отзывы TripAdvisor

The location is far away from everywhere, in the beginning the reception said you have breakfast, but at the checkout they charge me for the breakfast. Room accessories issue like, there was no room flipper or washroom flippers, water bottle, coffee in the room.

Dear Sir, We thank you for taking the time to share your feedback following your stay with us. We are sorry to read that your experience did not fully meet your expectations and we appreciate you bringing these points to our attention. Our hotel is located in the heart of Courbevoie, as indicated on our website, which provides easy access to the surrounding area and to La Défense. Regarding the breakfast, we apologise for the confusion at check-out. If you believe there is an error on your invoice, please feel free to contact us at leonore.wolff@accor.com and we will be happy to review it and make any necessary corrections. Concerning the missing items in your room, all our rooms are equipped with a kettle and coffee sachets, as well as bath towels. If something is missing during a stay, we kindly invite our guests to inform the reception immediately so we can provide the necessary items without delay. Since you have already departed, please let us know any further details and we will investigate what happened. Regarding bottled water, we have removed single-use plastic bottles as part of our environmental commitments. Water fountains are available in the hotel for guests to refill bottles freely during their stay. We regret that these elements impacted your stay and remain at your disposal should you wish to discuss this further. Best Regards, Léonore Wolff Guest Experience & Quality Manager

Примечание: отзывы клиентов 5.0/5

Alina S. Пары - Проверенные отзывы - ALL

Всё супер

Dear Ms. S., We would like to thank you warmly for the excellent rating you have given us! It is a real pleasure for all our teams to read that your stay was as you expected and that we were able to meet your expectations. We look forward to welcoming you back very soon! Best Regards, Léonore Wolff Guest Experience & Quality Manager

Vingko bar service

Примечание: Tripadvisor 5.0/5

Kim B Реальные отзывы TripAdvisor

Good evening My friends and I are happy to see that there is service at the restaurant tonight. We would like to thank the Rohnno server for its fast service.

Dear Guest, We thank you for your feedback and are delighted to hear that you enjoyed the service at our restaurant. We will be sure to share your kind words with Rohnno, who will be very pleased! :) We wish you a very happy 2026 and look forward to welcoming you back soon! Warm regards, Léonore Wolff Guest Experience & Quality Manager

An aged hotel with average service.

Примечание: Tripadvisor 3.0/5

travelleraroundglobe Реальные отзывы TripAdvisor

Reception is very inefficient letting people wait although enough receptionists are there. Rooms are ok but showing their age.

Dear Guest, Thank you for sharing your feedback following your recent stay with us. Our reception team is sometimes required to be very versatile, handling several requests at the same time (including phone calls or internal guest requests) even when they might not appear to be directly assisting someone at the counter. Please rest assured that our team always does its best to meet each guest’s needs as efficiently as possible. However, depending on the level of activity, this can occasionally lead to some waiting time, and we are truly sorry if this was the case during your visit. We appreciate your understanding and your comment regarding the room, which helps us continue to improve our facilities and service. Kind regards, Léonore Wolff Guest Experience & Quality Manager Mercure Paris La Défense

Deceiving

Примечание: Tripadvisor 1.0/5

felipepA3955XP Реальные отзывы TripAdvisor

Terrible! The receptions employs are the worst around the world This people did anything to help the costumers even through there is a law that hold the necessity of offering a receipt, for every service provided. I dont recomend.

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Другие интернет-пользователи оценили наш отель

  • 411 Отзывов 8.7/10 Расположение
  • 977 Отзывов 5.8/10 Номер
  • 1 336 Отзывов 8.3/10 Сервис
  • 6 Отзывов 8.4/10 Интернет
  • 391 Отзывов 8/10 Завтрак
  • 360 Отзывов 5.1/10 Чистота
  • 267 Отзывов 4.3/10 Удобства
  • 75 Отзывов 8.9/10 Напитки

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