Hotel Mercure Paris La Defense

This hotel looks absolutely nothing like the pictures. When you book, be aware there are actually 2 separate hotels here: the “hotel” and the “residence.” I unknowingly ended up on the residence building across the street, which is a bit run down compared to the hotel. The receptionist even said the residence is more of a 3 star whereas the hotel is a 4 star. While there’s nothing necessarily wrong with the residence, it is located separate from the main hotel. Also, the bathroom is a bit run down and the room’s lighting is very poor. Also, there are no available sockets to plus any chargers in unless you unplug one of the few lights. The breakfast in the morning wasn’t bad, but all the hot food was cold including eggs. On the other hand, the hotel is conveniently located next to the RER and walking distance to La Defense.

The worst thing about this hotel is the noise. I don’t know if it’s the thin walls but I could hear constant banging and moving around . I did move rooms and the hotel was very accommodating but I could hear noise in the new room too. If you can sleep through noise then you will have no issues but if you have problems like me then I’d advise chosing somewhere else. Apart from that lovely staff, nice clean hotel , big and modern rooms!

The room is ok and also good location (trains, subway, bus), but you have to wait sometimes 1 hour on the line to have breakfast. If you have to go out early for whatever reason, you dont have enough time. So just consider not paying for breakfast.

Like all business hotels in La Defense it’s tough for one to distinguish itself. Staff is friendly and bi-lingual and the place is clean with serviceable breakfast. Rooms are small, beds not so bad, but the air conditioning doesn’t work (you don’t really need it in October) and wifi works only when it wants to. But it’s a business hotel in La Defense so you’re only here for a few days!

the breakfast service for groups is very very bad. They do not comply with EU/EU regulations in APCC food health risks. they touch everything with their hands when replenishing, they don't have gluten-free products and they don't abbot. that is you stay four days and they are not xapavws to react to this need. endless queues to choose a simple coffee and bread. workers do not respond to customers, they seem to leave us. it's a shame!! otherwise just correct.