メルキュールパリラデファンスサンク 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,303 件のレビュー

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説明

ホテルのその他の情報

  • ラ デファンスとパリを一望できる、広々とした客室とスイートルーム

  • ビストロノスタイルのレストラン、市場メニュー、新鮮な食材

  • 屋上のカクテルバーは年間を通じて営業しています

  • 素晴しい景観とジャグジー付きのフィットネスセンター

  • CNIT パリ ラ デファンスに近接するミーティングルーム

当ホテルの客室

このホテルを予約

ホテル所在地

メルキュールパリラデファンスサンク

18-30 rue Baudin, Place Charras
92400 クールブボア
フランス

GPS:48.895167, 2.250352

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,303 件のレビュー

トリップアドバイザーの評価  3.5/5  172 件のレビュー

Wouldn’t stay again

トリップアドバイザーの評価 1.0/5

GregoryB732 ビジネス - トリップアドバイザー認証口コミ

Heck no never again

トリップアドバイザーの評価 1.0/5

W4739LOpatm トリップアドバイザー認証口コミ

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to read that your room did not meet your expectations and we would like to extend our sincere apologies for the disappointment you experienced. We have taken note of your comment regarding stains on the carpet. Despite regular deep cleaning with specialized equipment, some marks unfortunately remain, and it does take time before we can fully replace the carpets in all rooms. Please rest assured that this is a matter we are gradually addressing. We also understand your dissatisfaction about the pillowcases missing from the additional pillows in the closet. This is certainly not our standard, and we apologize for this isolated oversight. Regarding the outlets and the room size, we understand these aspects may not have matched your personal preferences. Our rooms follow a specific standard and layout, but your feedback helps us better understand guest expectations. We regret if you felt that your concerns were not properly addressed during your stay. Our team strives to assist all our guests with care and professionalism, and we’re sorry if that did not come across. Once again, we thank you for your feedback, which we take seriously, and we hope to have the opportunity to offer you a better experience in the future. Warm regards, Léonore Wolff Guest Experience Manager

Good value

トリップアドバイザーの評価 4.0/5

adelag888 トリップアドバイザー認証口コミ

Dear Guest, Thank you very much for your excellent rating following your stay at our establishment! We are delighted to read that you particularly appreciated our location, and we will gladly share your feedback with our entire team! We look forward to the pleasure of welcoming you back very soon. Best regards, Léonore Wolff Guest Experience & Quality Manager

Fraud Hotel

トリップアドバイザーの評価 1.0/5

Dream39443385905 ファミリー - トリップアドバイザー認証口コミ

Dear Sir, First of all, please allow us to renew our sincerest apologies for the delay and any inconvenience caused. Following your message sent on May 1st, we immediately took action and responded by email, providing you with a secure payment link to process the refund of the €180 deposit. This link has now been sent twice, but we are still waiting for you to insert your banking details so that the refund can be finalized. We understand your frustration, and we assure you that our only intention is to resolve this matter as quickly as possible. As soon as the form is completed, the refund will be processed without delay. Please don’t hesitate to let us know if you need the link to be re-sent or if you experience any issues completing it. We remain fully at your disposal. Kind regards, Léonore Wolff Guest Experience Manager leonore.wolff@accor.com

Great location

トリップアドバイザーの評価 5.0/5

Kanwal A ファミリー - トリップアドバイザー認証口コミ

Dear Guest, We thank you very much for your excellent rating of our hotel! We are delighted to read your comments and will be happy to share them with all our teams! We hope to have the pleasure of welcoming you again very soon, Best Regards, Léonore Wolff Guest Experience & Quality Manager

との提携 TripAdvisor

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