Hotel Cerretani Firenze — MGallery 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 482

Гарантия
лучшей цены
Hotel Cerretani Firenze — MGallery - Image 1
Hotel Cerretani Firenze — MGallery - Image 2
Hotel Cerretani Firenze — MGallery - Image 3
Hotel Cerretani Firenze — MGallery - Image 4
Via De Cerretani 68, 50123 Флоренция, Италия

Описание

Особенности отеля

  • Отличное расположение: в самом сердце Флоренции, всего в нескольких шагах от Дуомо

  • Историческое очарование: богатая история отеля, отраженная в архитектуре и дизайне

  • Ежедневная чайная церемония: отель стремится подарить вам незабываемые впечатления!

  • Бар Микеланджело: изысканные коктейли и спиртные напитки в уникальной обстановке

Наши номера

Расположение отеля

Hotel Cerretani Firenze — MGallery

Via De Cerretani 68
50123 Флоренция
Италия

GPS:43.773521, 11.252575

Телефон
Факс +39 055 238 1312

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

IL MICHELANGELO

Традиционная тосканская кухня и местные вина

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 482

Рейтинг TripAdvisor  4.5/5  Отзывов: 906

Сертификат качества 2024

Favorite hotel of our trip!

Примечание: Tripadvisor 5.0/5

jellybellymelly Реальные отзывы TripAdvisor

We stayed here for 4 nights. The location is unbeatable - Duomo is just around the corner and there are many shops and restaurants in that area. The main train station (Firenze Santa Maria Novella) is a few minutes by foot. Great location for sightseeing; we walked everywhere - to Piazza della Signoria, Piazza della Repubblica, Ponte Vecchio, even to Piazzale Michelangelo. We got upgraded to a Junior Suite and the room was amazing. All necessities were provided (plush slippers, bathrobes), and there was also complimentary still and sparkling drinking water. They also had something like an evening turndown service with someone checking in and leaving candies. We had a very comfortable stay and this was our favorite hotel of the trip. Oh, there was a smell in the lobby, which was probably what some of the other reviews talked about, caused by the city's sewage system, but it didn't bother us at all. We stayed on a low floor just above the lobby and there was no smell in the room.

Dear jellybellymelly, Thank you for sharing your positive experience at Hotel Cerretani Firenze - MGallery. We are delighted to hear that you enjoyed our prime location, which indeed offers easy access to many of Florence's most iconic landmarks. It is wonderful to know that your upgraded Junior Suite met your expectations and that you appreciated the amenities provided, including the evening turndown service. Our team strives to ensure that every guest feels comfortable and well taken care of, and your kind words affirm our efforts. We acknowledge your mention of the smell in the lobby, which can occasionally occur due to the city's infrastructure. While it is beyond our control, we are pleased that it did not affect your stay. Your feedback is invaluable, and we will continue to monitor the situation. Thank you once again for choosing us as your favorite hotel during your travels. We hope to welcome you back in the future. Veronica Broccardi Schelmi, General Manager

Шикарный отель

Примечание: отзывы клиентов 5.0/5

Надежда Друзья - Проверенные отзывы - ALL

Прекрасное расположение, вкусный завтрак, отличные номера

Уважаемая Надежда, Благодарим вас за отзыв о вашем пребывании в Hotel Cerretani Firenze - MGallery. Мы рады, что вам понравилось расположение, завтрак и номера. Надеемся видеть вас снова! С уважением, Вероника Броккарди Шельми, Генеральный менеджер

great location, great staff

Примечание: Tripadvisor 5.0/5

Butz Реальные отзывы TripAdvisor

Recommendable hotel: Great location and a very friendly, dedicated and professional staff. Special thanks to Valentina at reception and to the very nice lady who serviced the breakfast restaurant, during our stay. We had a great time and will surely come back.

Dear Butz, thank you for your kind words regarding our great location and dedicated staff. We are delighted to hear that Valentina and our breakfast team made your stay memorable. We look forward to welcoming you back in the future. Warm regards, Veronica Broccardi Schelmi, General Manager

Хорошее расположение, но...

Примечание: отзывы клиентов 3.5/5

Yevgen G. Пары - Проверенные отзывы - ALL

Плохая уборка номеров. Лейка для тропического душа плохо работает! В целом уютно, но такие вещи потрят впечатление.

Уважаемый Yevgen G., благодарим вас за обратную связь. Мы обязательно учтем ваши замечания о чистоте номеров и исправим проблему с лейкой. Ваш комфорт - наш приоритет. С уважением, Veronica Broccardi Schelmi, Генеральный директор

Nice stay

Примечание: Tripadvisor 4.0/5

Voyager_Nineteen71 Реальные отзывы TripAdvisor

We stayed at this hotel as we wanted to stay in an Accor Property and the other Accor Hotel (Mercure Central) close to this one was sold out. This Hotel is very close to the train station as well as to the tourist spots which can be accessed by foot from here. There are a lot of eateries around the Hotel too. We arrived at the hotel at 12 PM and were informed that we had come early as the check-in was at 2 PM, which we were aware of. We waited in the lobby right up to 2 PM, but the room wasnt ready. We were then asked to go to a hall where there was some water, coffee and snacks while the room was getting ready. We finally got the room at 2.40 PM ! What was disappointing was the coldness with which the senior person at the front desk responded. There just didn't seem to be any urgency to ensure that the room was ready on time, forget before time. It was as if we were being done a favour by being allotted a room. Anyways - the room was excellent with all the required amenities and the beds were very comfortable. The bathroom and shower facilities were also excellent. It was a little cold so we asked for a heater and were provided one. I was a little surprised though, as hotels as premium as this usually have a digital setup where one can set the temperature in the room. We asked for an extension for checkout by an hour given that our train to Pisa was in the afternoon but we were informed that the hotel was full so the room had to be provided by us at 12 PM only. The hotel staff was kind enough to allow us to sit in the lobby after checking out after which we used the subway to the train station. All in all a good stay with a few hiccups. Special thanks to young Valentina for being very customer focussed and always responding with a smile. Other front desk staff were a little stiff.

Dear Voyager_Nineteen71, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our central location, the comfort of your room, and our amenities. We’re especially pleased that Valentina made a positive impression with her warm and attentive service. We sincerely apologize for the delay in your check-in and any perceived lack of urgency from our front desk team. Your feedback is valuable, and we are reinforcing our commitment to ensuring a smoother and more welcoming experience for all our guests. Regarding the temperature control, we appreciate your note, and we are continually evaluating ways to enhance our in-room comfort and convenience. We hope to have the pleasure of welcoming you again for an even better stay. Warm regards, Veronica Broccardi Schelmi General Manager

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Другие интернет-пользователи оценили наш отель

  • 671 Отзывов 9.8/10 Расположение
  • 650 Отзывов 8.4/10 Номер
  • 739 Отзывов 9.3/10 Сервис
  • 370 Отзывов 8.9/10 Завтрак
  • 328 Отзывов 8/10 Комфорт
  • 256 Отзывов 7.1/10 Чистота
  • 148 Отзывов 4.6/10 Удобства
  • 25 Отзывов 5.7/10 Напитки

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