安纳西中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,465 评论

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安纳西中心诺富特酒店 - Image 1
安纳西中心诺富特酒店 - Image 2
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1 AVENUE BERTHOLLET, 1 Avenue Berthollet, 74000 安纳西, 法国

描述

酒店其他优惠

  • 步行 5 分钟即可抵达安纳西湖和老城区。

  • Craic 餐厅和酒吧 - 带法式滚球场的大露台

  • 配有控制室的会议大厅以及 11 间自然采光充足的会议室

  • 私人地下停车场（收费）

  • 我们为儿童提供礼遇：家庭房、免费早餐、婴儿床租借服务

我们的客房

酒店位置

安纳西中心诺富特酒店

1 AVENUE BERTHOLLET, 1 Avenue Berthollet
74000 安纳西
法国

GPS:45.903099, 6.12251

电话
传真 +33 4 50 45 50 68

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Craic

The Craic 位于诺富特安纳西阿特里亚酒店内，是在该酒店彻底翻新期间设计的，是安纳西中心一个新的充满活力的去所。Mathieu Laville 是一位有才华的年轻主厨，将为您带来可口的现代美食。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,465 评论

TripAdvisor 评级  3.7/5  411 评论

客户意见评级 4.0/5

Hongkai L. 家庭住宿 - 所有已确认评论

位置在火车站旁边，但火车不会影响休息，酒店房间干净整洁，早餐品种很多。

Dear Hongkai, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our location convenient, our rooms clean, and enjoyed the variety at breakfast. Your satisfaction is our priority. Goodbye, Novotel Annecy Centre

Very disappointed

Tripadvisor 评级 3.0/5

R6362ORcarolines 经 TripAdvisor 认证的评论

I . We stayed for 2 nights.  However we were dissapointed with the condition of our room.  Please see photos attached. Our bed was made up of 2 singles, which ordinarily would be fine, however the mattresses were not connected (zip), and created a gap in the middle, which was very uncomfortable.   Also the mattress protector was ripped (see photo), and the bed was fitted with a flat sheet, instead of a fitted sheet, so this created even more discomfort when the sheet came off all the time. More disturbingly, the mattresses were badly stained.  (See photos)  This being visible due to the ill fitting sheets etc,. The bathroom door was badly damaged (see photo). This is not the first time we have stayed in a Novotel.  And we usually find that the hotels are spotless.   However this has made us re think about booking again with Novotel.

Great stay!

Tripadvisor 评级 5.0/5

jenray77 家庭住宿 - 经 TripAdvisor 认证的评论

Had a Mountain View room which was extremely spacious for the three of us. My five year old slept on the sofa bed in another room. The main room was huge! Nice views of the mountains and town but it is above the train station so that ruins the view a little! Everything was clean and the hotel overall was smart. Good customer service throughout the stay. Perfect spot from the train station and only a five minute walk to the old town.

Great Service - Thanks Marylene!

Tripadvisor 评级 5.0/5

RobfromCalifornia88 经 TripAdvisor 认证的评论

We had an unpleasant experience at another hotel and needed a last minute change late at night. Marylene was so helpful and got us all setup in two rooms next to each other. She provided excellent service and I’m so thankful for her assistance!!!!

Dear Rob, Thank you for your kind words regarding Marylene's assistance during your stay. We are delighted to know that she provided you with excellent service and made your transition to our hotel smooth and comfortable. Best regards, Novotel Annecy Centre

Avoid at all costs

Tripadvisor 评级 2.0/5

871anun 家庭住宿 - 经 TripAdvisor 认证的评论

Was hoping to receive an email from the hotel asking for my review of the stay but nothing was received. Very disappointing few days at this hotel and I blame myself as previous reviews should have warned me. The biggest and most concerning issue with the hotel is cleanliness. This hotel is not clean. On checking into hotel and entering the room it was obvious that the room was not cleaned properly. Despite bringing this to the attention of the staff, during the stay it did not improve. The second issue we had was the noise from the train station below. The trains run underneath the hotel at all hours and the room vibrates as they pass under. Thirdly, not that I expect any staff member to “ get down on one knee and greet me” but there was not one mention of my ALL platinum status. I always appreciate what someone at least acknowledges it! Previous reviews mention the lobby ( or lack thereof). The lobby seems to be some sort of shared workspace or something, kind of reminds me of a Starbucks coffee shop. People on laptops occupying every seat in the place. Outside the main door smoking in between work. If you like to enjoy a coffee and croissant while planning out your day in the city, you can forget it here. Not only will you not have a seat but you’ll receive no service. The staff obviously know the people that use the workspace on a daily basis and seem to be deep in casual conversation, at least during my visit. There’s plenty of alternative hotels in Annecy and I would advise others to avoid this place at all costs. I can overlook most of my issues with this property except the hygiene/ cleanliness of the property which is NON EXISTENT.

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其他网络用户评价我们的酒店

  • 906 评论 7.8/10 位置
  • 977 评论 6.4/10 房间
  • 1,023 评论 8.5/10 服务
  • 11 评论 8.7/10 上网
  • 612 评论 5.2/10 舒适度
  • 497 评论 7.8/10 早餐
  • 357 评论 5.7/10 清洁度
  • 202 评论 3.1/10 性价比

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