Sofitel Люксембург Европа 5 звезды

Overall we had an excellent stay at this hotel. The room was a bit on the larger size compared to other European hotels and everything was on point. The hotel itself seemed a bit quiet and low key. Not in a bad way but just noticeable. As far as location it is most definitely outside the heavily trafficked areas of the city. That said, the city rail tram stops within a 5min walk of the front door. If you’re craving being in the middle of everything then this is not for you. But if you want newer and quieter then this is a great choice. One other tip-while this is in a much newer section of town, if you look closer you can find good restaurants and stores within a short tram ride. If we do return to Lux City this will be our choice.

Excellent Service. The receptionist, Ms Kasia, and the concierge, Mr Maxime, were extremely helpful. They gave us everything extra we asked for and solved all our problems during the stay—7-star service. Concierge Hicham was very cooperative. He made all the arrangements to pick us up and arrange for a porter at the railway station when we arrived.

Originally booked for 2 nights but ended up staying an additional night on a last minute booking made at the airport due to a flight cancellation. British Airways did its absolute best to ruin our trip by cancelling a 10pm flight an hour before takeoff without informing any ground staff - by the time we returned to the hotel from the airport it was midnight and we were exhausted. The hotel staff could not have been warmer in their welcome albeit understandably confused to see us return having waved us off a few hours before. They had even managed to slip a note into our room to welcome us back with a small gift in the hour between us booking the additional night from the airport and arriving back at the hotel. Aside from the fantastic staff we also loved the size and layout of the room, the quiet location (and proximity to the tram) of the hotel, the breakfast room service and the design details such as the shower booth being on a slightly raised level (meaning the bath mat did not get pushed out by the shower door on the way out). The beds were also extremely comfortable and we felt well rested on our second check out despite the ordeal the night before.

Great location. Large, comfortable, very well appointed room. Right near free tram & buses. Nice bar and on site restaurant. Room was a little prices but OK, price wise compared to other European cities.

I had a very nice stay. Received a double room upgrade at check-in to room 593, room was very spacious and comfortable, a complimentary minibar of some soft drinks, hotel bar is very nice too, I have attended the hotel for a conference/function in the past but this was the first time I stayed there, I will be returning soon, there is a tram stop very close to the hotel which goes directly to the city centre and there is a shopping centre adjacent to that tram stop with shops and restaurants, the hotel also kindly gave me a late check out on my room, all the hotel staff I met were friendly and efficient