Very good hotel located steps away of the main pedestrian street and commercial avenue. Got a privilege room which was nice but somehow giving the feeling to be smaller as other room we could see during the cleaning time on the same floor. As Accor member, we are asked to complete a profile which for me the room location says near the elevator.. I got the very last room away from the elevator 😋. Breakfast was chaotic for the 2 days I stayed due to the room partly closed and not accessible for guest. I like to enjoy my breakfast quietly and not necessarily forced to be squeezed between other guests. Buffet was missing some items. No more pancake at 09.00 when the breakfast last until 11.00

Fantastic location of hotel - out the front door and onto the main street for some XMAS shopping! Lots of shops and restaurants - and a nice brisk walk of 15minutes to the beach - or just jump onto the tram

On arrival my bank card was blocked for 5 working days by the hotel; however the total hotel cost was prepaid. Coffee was not replaced and no shower cap was provided during the entire stay. The terrace was awesome!

I travel to Nice 3 times a year and the Mercure Nice Centre Notre Dame hotel is superb! The staff are always on top form - excelling at providing an extremely high level of customer service -- The hotel has had a makeover and its very modern and chic! As for the rooms - again tastefully decorated and spacious and ultra modern decor! Its the nicest hotel to stay in Nice - great location - a home away from home.

Hotel is easy walk from station and bus stop. Not to far to the Promenade and if you don’t want to walk tram stop is close. We were welcomed with a smile and upgraded as per status. Nice room and comfy bec

This hotel is very well positioned being half way between the rail station and the promenade. The beautiful old town and market is easy walking distance as is the Russian Orthodox cathedral. The reception area is pleasant and modern but as soon as you get in the elevator you realise that the hotel is in need of a make over. The corridors are drab and dreary. The room itself was a very good size and clean, huge comfortable bed and as we had a junior suite we had a balcony which was nice. The shower room was a good size and looked as though it had been recently refitted but again the colour scheme was very drab. Breakfast was ridiculously expensive at €18 per person a day. Although I have no real complaints about the hotel I do think that there are probably better or more upmarket hotels for the same price (nearly €200 a night).

Pleasant staff. Very good room. Excellent location, close to shopping, tram stops and train station. Soon the teams from the airport will run quite close Roof terrace with bar, swimming-pool, exercise machines, and jacuzzi. Great views.

Great hotel in excellent town center location.Staff were helpful in finding local restaurants.Room (privilege) was spacious and with coffee & tea making facilities. Bathroom was nice and spotless.Bar on 8th floor is pleasant and breakfast (1st floor) was great with ample choice.

Lots of pluses for this hotel most notably the roof top pool. The staff were friendly and helpful and all requests for help or information were dealt with immediately. On the minus side although the room we had was perfectly adequate and very clean it was not of a standard you would expect from a 4 star hotel. The decor in the room we had and in the corridor areas is very dated and clearly in need of a refurb. Our door handles kept falling off and a couple of the electricity sockets were lose. All things considered we did enjoy our stay and we would certainly stay at the hotel again.

Nice friendly staff at reception, plenty of info and very willing to help. Was upgraded to a Junior suite for the full duration of the break - BIG room with plenty of space, could do with a bit more storage space (e.g. drawers). Whole hotel seems to be in need of renovation but it is only superficial, nothing problematic. Hotel in centre of town, easy access to everything (Prom des Anglais, Old town, train station, tramway, etc...). Good to have the pool available on the top floor, with the bar also. Parking is expensive - but it's the same everywhere in S. France. Found a cheaper deal by going directly to the Parking website (€110 for 5 days)

Great position next to the bookable Q-parking, right in the vibrant city centre. Easy to walk to the old town and beach, easy access to trams too. Privilege rooms with balcony were quite spacious, well equipped and had the essential aircon. Rooftop pool and bar were a bonus. Nice breakfast room too.

Very nice hotel. Staff very kind and professional. The view on the skybar is splendid the accessible room is very fonctionnal . We are well welcome . Close to the Jean Medecin street you can go to the beach by walk

This is the 3rd time we have stayed at this hotel and it gets better each time. Large room, comfortable bed, excellent bathroom. Sun deck is also an added bonus for a city centre hotel and the bar is a haven in the evenings.

On the whole, the hotel's infrastructure was great (probably due to the recent renovation). Our room was clean and looked new. However, when I called the Room Service to request for a beer bottle opener, a male staff replied that he only had ONE bottle opener left and that I would need to BRING the bottle TO HIM if I wanted it opened. I could not believe what I heard!!! My wife was shocked too, so she decided to call again hoping for better treatment. This time, a lady answered the call and repeated the same answer. My wife was pissed off and insisted that SHE BRING the bottle opener TO US instead of the other way round. Where on earth is their customer service?! The staff, sensing our annoyance, reluctantly knocked on our door to pass us the super-precious opener and even allowed us to keep it for later use if needed. Finally, we felt like customers again. Besides this episode, our stay was mostly pleasant. The bathroom however lacked basic amenities such as toothpaste and toothbrush. Wifi was unbelievably slow. We had difficulty uploading our pictures onto Facebook. Hotel's location was good -- just right opposite the beautiful Notre Dame Church.

I often find hotels in France or Europe with small room and otherwise have to pay a lot for the big room and pricy service. But in NICE, the Mercure Nice Centre Notre Dame is an excellent hotel with its room pricing, room is big, and an excellent location. Also, the Hotel Staff are all friendly and very helpful for your every need. Close to the Gare (main train station) not too far from the airport, not too far from the old section of the town and the Beach! Also right along the trum line and big shopping district!!