Mercure Ницца Марше-о-Флёр

I’ve started at Mercure Marche aux fleurs for 1night and I’ve been offered an upgrade with an amazing view on the promenade des anglais and stunning sea view. Check in staff was friendly and professional. Bed and pillows were super comfy. I had a issue with housekeeping while checking out and had to complain because the cleaning staff was rude and agressive but immediately the director of the hotel listened my complain and offered me a commercial gesture. I would like to say thank you very much for everything. Excellent stay and I do recommend this hotel to anyone visiting beautiful French Riviera.

Traveling with 3 grands…18,19,20. Booked for 2 nights. Good location…kids enjoyed the beach across the street, I enjoyed the Flower Market on the street behind the hotel. Hop on Hop off bus is just around the corner, clean rooms, quiet, staff seemed efficient. I had booked 2 rooms 2 nights but because of storms on the east coast of the U. S. we were hung up there … waiting for the storms to pass and a flight the next day. I called the Mercure in France about the situation as soon as I knew….I was charged for the night missed for the 2 rooms. The staff said that was the policy so just be aware.

Booked this hotel due location but all this arrangement proved to be very problematic... The hotel takes the first and second floor in a building they share with an other hotel... The reception is located at the first floor so you have to climb a full flight of stairs to get there..no lift, ramp or other means of access being available..so caution for tourists with heavy luggage !!! Almost half of the rooms face a narrow street on the side of the hotel, exactly on the top of a restaurant ...so basically, due older window glazing, you can hear all the restaurant clients conversation... The restaurant is open till midnight and then for another 30-45 min you have to bear the noise and chatter of the employees collecting the furniture and cleaning up the place...so no sleep till 01 Hrs. AM If you think that you will be able to sleep till late in the morning...tough luck as 07:30 the garbage truck is coming (see pictures) followed by the delivery vans.. Regarding the rooms: We book a standard room but we did not expected something so small.. Checking the 4 stars hotels standards and realised this just meets the minimum required of 13 sqm for the room and a total of 20 sqm (including the bathroom).. Same for the equipment - as you get a TV (nice one), small cooler with a complementary 0,5 l water bottle, water cattle and a hair dryer..and that is all..NO slipers, no bath robes, no vanity kits..etc Also no glases - just disposable carton cups.. Very annoying was the lack of storage space..as in the room there is just a tiny desk and the smalles bed stands I ever see. In the bathroom you can deposit your toiletries only on the toilet water basin !!! and the same carton cups makes storing your tooth brush impossible !!! Overall I will not recommend this hotel. Also strongly adviceble to stay outside the old town...

1)завтрак прекрасный 2)окна номеров стандарт выходят во внутренний двор, где пострянный шум вентилиции домов, отеля и ресторана, из ресторана днем и вечером идет запах еды 3) номера улучшенной категории выходят в переулок, там нет солнца и французский балкон, окна выходят на ресторан, он очень популярен среди гостей города

We loved the location. Close to the old town area and the beach front but not down near the more touristy area. Our room was spacious and the room had a/c However I knew someone staying in a room on the top floor and they complained of very weak a/c. The staff was very friendly and helpful. The breakfast had nice choices and loved that it started earlier than most.