Le Grand Hôtel de Cabourg - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,654 件のレビュー

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Le Grand Hôtel de Cabourg - MGallery Collection - Image 1
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Les Jardins du Casino, 14390 CABOURG, フランス

説明

ホテルのその他の情報

  • Room with sea view

  • Restaurant right beside Cabourg beach

  • A gourmet meal facing the open sea

  • GH Côté Bien Être duo spa cabins

  • Only 2 hours from Paris

当ホテルの客室

ホテル所在地

Le Grand Hôtel de Cabourg - MGallery Collection

Les Jardins du Casino
14390 CABOURG
フランス

GPS:49.293813, -0.115614

電話番号
ファックス +33 2 31 24 03 20

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,654 件のレビュー

トリップアドバイザーの評価  4.5/5  2,446 件のレビュー

2025エクセレンス認証

Not a 5-Star Hotel

トリップアドバイザーの評価 2.0/5

dgmonty トリップアドバイザー認証口コミ

We stayed here because it was a five star hotel. We found locating the hotel entrance tricky. Once in, the staff were pleasant and friendly. However, the room was mediocre. Dinner was long due to the lack of attention from staff. I ordered the duck, which was cold and veiny, difficult to chew. Breakfast again lacked attention from staff, and waited an age just to get tea/coffee, which was only gained by gaining the attention of staff ourselves whilst a waiting member of staff, chose to instead spend half an hour standing talking to two other guests at their table. Overall, food for both breakfast and dinner was extremely poor and the service from restaurant staff was equally poor. However, the turndown service was good and the service and attention of all other staff, including the housekeeping staff, was friendly and attentive.

Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that you found our staff friendly and that the turndown and housekeeping services met your expectations. However, we sincerely regret that the quality of the food and restaurant service did not reflect the standards we strive to maintain. Your comments regarding the meal and the attentiveness of our restaurant staff have been shared with the team for immediate improvement. We appreciate your feedback as it helps us enhance our guest experience. We hope to have the opportunity to welcome you again and provide a stay that fully meets your expectations. Kind regards,

Excellent!

トリップアドバイザーの評価 5.0/5

John R トリップアドバイザー認証口コミ

Alice and her team were excellent. Quan was superb: a great help in every way. The private secure car park was a reassurance, and the staff taking care of the car were first rate.

Dear M Renelagh, Thank you very much for your wonderful feedback. We are delighted to hear that we provided you with excellent service, and that Quan was such a great help throughout your stay. We’re also pleased that our private secure car park gave you peace of mind and that our staff took great care of your car. We look forward to welcoming you back to the Grand Hôtel de Cabourg soon. Warm regards,

Disappointed!

トリップアドバイザーの評価 2.0/5

Monterialer トリップアドバイザー認証口コミ

Even though Cabourg is an extra charming place and the hotel location is very convenient. I would never stay there at all. The high rate of the rooms doesn’t match with the cleanliness ( Cobwebs and spiders crawling on both lamps on the side tables ! ) All the reception’s employees are rude , except the lady with short black hair 3 nights with NO internet and no compensation for all the work that we missed because of the internet absence!! If you’re a diamond member of All Accor . Do not expect any benefit. Literally nothing .

Dear Guest, Thank you for sharing your feedback. However, we do not have any reservation under your name in our system. We would appreciate the opportunity to discuss your experience in person or by phone to better understand your concerns and assist you accordingly. Please feel free to contact us directly at your convenience. We remain at your disposal. Kind regards,

Avoid

トリップアドバイザーの評価 1.0/5

mingachimp トリップアドバイザー認証口コミ

Dirty run down hotel smells awful in corridors need a full refurbishment Air con does not work in room so boiling hot no sleep can’t open window as bugs fly in Brown coloured toilet paper why ! Carbourg itself is a bit of a dump and full of day trippers and is dirty the casino in very small and from the 1970s compared to deauville or la baule it’s a place to avoid !

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to read that your experience did not meet your expectations. The comfort and satisfaction of our guests are of the utmost importance to us, and we regret that several aspects of your stay left you disappointed. Please rest assured that your comments regarding cleanliness, air conditioning, and the condition of certain areas have been shared with our teams for careful review and immediate attention where needed. We also understand your surprise regarding the color of the toilet paper – it is actually an environmentally friendly choice, though we understand it may not suit everyone’s preference. As for your impressions of Cabourg, we regret that the town did not meet your expectations. Many of our guests appreciate its charm, historical heritage, and seaside atmosphere, but we understand that tastes and experiences can vary. We do hope you might consider giving us another opportunity in the future to offer you a more pleasant and restful stay. Kind regards,

Classic style & Elegance

トリップアドバイザーの評価 5.0/5

Footprints1971 トリップアドバイザー認証口コミ

Hotel Cabourg is a grand old fashioned but fully renovated hotel with large stylish rooms (we had one with stunning sea view) and comfortable bed. The breakfast and dinner were of excellent quality and the staff was polite and helpful.

Dear Guest, Thank you very much for your kind words. We are delighted that you appreciated the classic style and elegance of the Grand Hôtel de Cabourg, as well as the stunning sea view from your room and the comfort of your bed. It is wonderful to hear that you enjoyed our breakfast and dinner offerings and found our staff polite and helpful. We look forward to welcoming you again for another memorable stay. Best regards,

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。