Mercure Бордо Центр 4 звезды

Примечание: отзывы клиентов 4.1/5 Отзывов: 7 159

сертифицированный отель ALLSAFE

Забронировать этот отель
Номер 1

Гарантия лучшей цены

Как это работает?
+ 19 Услуги

Особенности отеля

  • В 5 минутах ходьбы от исторического центра и главных достопримечательностей

  • Сертификация ALLSAFE от Bureau Veritas

  • Помещения для кейтеринга площадью 700 м2/универсальные залы для семинаров

  • В ресторане Le Sans Pression вы можете отведать блюда местной сезонной кухни.

  • Веб-зона и бесплатный WIFI на всей территории отеля

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными Платные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Химчистка / глажка Платные услуги
  • Магазин деликатесов
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Развлечения и отдых
  • Фитнес-центр (рядом с)
  • Хамам (рядом с)
Бизнес-услуги
  • Конференц-зал (-ы): 13
  • Бизнес-центр с самообслуживанием
  • Заказ услуг печати/копирования Платные услуги

Расположение отеля

Mercure Бордо Центр

5 rue Robert Lateulade
33000 бордо
франция

Телефон: +33556564343

Факс: (+33)5/56965059

Заезд с 14h00

Выезд до 12h00

  • GARE SAINT JEAN :  1 Centre commercial Meriadeck

  • MERCURE BORDEAUX CENTRE :  A MERIADECK

  • На самолете

    BOD MERIGNAC На расстоянии 8 км / 4,97 миль

  • На самолете

    MERIGNAC AIRPORT На расстоянии 9,8 км / 6,09 миль

  • На автомобиле

    SORTIE 11 A На расстоянии 12 км / 7,5 миль

  • На автомобиле

    SORTIE 21 На расстоянии 12 км / 7,5 миль

  • На поезде

    BORDEAUX ST JEAN На расстоянии 4 км / 0 миль

  • На поезде

    BORDEAUX SAINT JEAN На расстоянии 4 км / 2,49 миль

GPS:44.83851, -0.586266

Наши номера

Отдохните в одном из наших 196 номеров в перерыве между экскурсиями или после напряженного рабочего дня. К вашим услугам — стильные современные интерьеры, которые обеспечат вам максимальный комфорт. К вашим услугам номера Standard или один из номеров повышенного комфорта Privilege, в котором есть наматрасник Dodo, подушки с эффектом памяти, косметика Nuxe, кофемашина Nespresso, халат и тапочки.

Наши бары и рестораны

SANS PRESSION

Тип кухни: Французская кухня

Гурманская кухня ресторана отражает дух времени, используя лучшие местные ингредиенты. Попробуйте крокет Sans Pression и линейку местного пива. Это райское удовольствие!

SANS PRESSION

Sans Pression предлагает любителям пива ассортимент из 25 видов бутилированного пива. Наш персонал также расскажет о местном вине и необычных коктейлях.

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 13

  • Максимальный размер: 250 м²

  • Максимальная вместимость: 250 человек

  • Максимальная вместимость банкетного зала: 150 человек

Узнать подробнее

Отзывы наших гостей о
Mercure Бордо Центр

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.1/5

Отзывов: 7 159

Рейтинг TripAdvisor 4.0/5

Отзывов: 229

Mercure Bordeaux Centre

Примечание: Tripadvisor 4.0/5

SWMBordeaux_France 07/02/2021 Реальные отзывы TripAdvisor

Staff very helpful and adhering to Covid-19 rules. Hotel was clean with all necessary means to keep Covid at bay! Meals, ie dinner/breakfast were taken in room. We had to collect dinner when telephoned by staff but breakfast was delivered to room at specified time. It was all very efficient and friendly. Would recommend hotel to friends for visit to Bordeaux as its very central for walking to City Centre and commerce. Obviously even more so in non-Covid times. Our second stay at hotel for visits to Prefecture which is 3 min. walk away.

Thank you for your very nice feedback and recommendation ! Do not hesitate to tell us what we could still improve to have a rating of 5/5? We look forward to welcome you again soon at the Mercure Bordeaux Centre !

Confortable and practic

Примечание: Tripadvisor 4.0/5

Radu V Business - 09/12/2019 Реальные отзывы TripAdvisor

In road to main entrance, from outside the hotel architecture looks a little outdated. However, hotel interior has been recently refurbished, perception is improving after checking in,. The looby is quite cosy, and the staff is well trained and friendly. Breakfast is good.

Dear Radu V, Thank you for taking the time to share your review following your visit to the Mercure Bordeaux Centre. We appreciate your nice comment regarding our staff and the new decoration of the hotel. Waiting to see you again, Best regards

Дизайн помещений отличный, уютно,чисто

Примечание: отзывы клиентов 4.0/5

Н. Пары - 11/10/2019 Проверенные отзывы - ALL

Дизайн помещений, номеров Работа менеджеров. Он-Лайн регистрация Вызывает непонимание: резервирование средств и длительность возврата??!

Better options out there

Примечание: Tripadvisor 3.0/5

ratdancer Friends getaway - 05/10/2019 Реальные отзывы TripAdvisor

Found the location very disappointing. Hotel is surrounded by concrete blocks. Looks like being in the Barbican Centre. Room was fine but stained carpets in hallways. Walking distance to centre but there are closer cheaper options for that. Breakfast nothing out of ordinary. Would prefer something else next time.

Dear ratdancer, All the team and I would like to thank you for taking the time to write a comment after your stay at the hotel Mercure Bordeaux Centre Ville. We are really sorry to read that you did not liked the services we proposed you but we really hope you enjoyed your visits of the city. Remaining at your disposal, Best regards

Полностью разочарован.

Примечание: отзывы клиентов 1.5/5

П. Семьи - 05/08/2019 Проверенные отзывы - ALL

Во время бронирования сумма 234,1 евро была указана, как : окончательная сумма оплаты. А реально при выезде пришло письмо на мою эл.почту, что сумма оплаты 301,7 евро. Это прямой обман клиента!!! Клиент не обязан изучать налоговые законодательства разных стран и высчитывать сколько с него дополнительно снимут налогов за проживание. Клиент и я в том числе вижу сумму указанную во время бронирования и я планирую заплатить столько сколько указано. А Вы, как владельцы отеля и сайта обманываете клиента. Вы выставляете налоги о которых клиент даже не предполагает. И делаете различные хитрые уловки, на которые клиент не обращает внимания во время бронирования. Это не порядочность. Это лживо и противно. Помимо этого на карте блокируется сумму ( в моём случае 400 евро). Прошло уже три дня, а сумму не разблокировали. Хотя при выезде было сказано, что это произойдет очень быстро. Это тоже обман. Вы не желаете подумать о том, что у клиента могу быть деньги впритык. И ему нужны деньги например на еду. А эти деньги Вы держите у себя. Это не порядочность.

Dear PAVEL P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre-Ville. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Regarding your invoice, I confirm you that we debited only 234.10€ on your account through your invoice. I just sent it again by email to you. Regarding the pre autorisation, this one is blocked on your account but not debited from our side. I confirm that it has been cancelled on your departure date. I really wand to reiterate my apologize, in fact it could take few days to be cancelled on your account regarding the banks. Be sure that we understand the inconvenience it caused you and all our efforts are concentrated in preventing future occurrences with foreign credit card. We are looking forward to welcoming you again at Mercure hotel in order to better serve you. Sincerely,

A great good value city centre Hotel

Примечание: Tripadvisor 5.0/5

415tonyg Couples - 22/07/2019 Реальные отзывы TripAdvisor

Cannot praise this city centre Hotel enough. From arrival where the staff were extremely pleasant efficient and welcoming to the condition and cleanliness of the room it was clear we had made a good choice. The breakfast was excellent. The Hotel location is very good for getting around the city. The value for what we experienced was superb, we have stayed in far more expensive Hotels and not had anything like the experience we had here.

Dear 415tonyg We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Примечание: Tripadvisor 3.0/5

jd6154 Couples - 14/07/2019 Реальные отзывы TripAdvisor

Spent 2 nights here. Excellent location as just 100m from airport bus no1. Rather unattractive from the outside and rooms had no view but were comfortable and air-con worked well. Close to old town as well so not far to walk to shops and attractions. Breakfast not quite as varied as some hotels but still plenty of choice. Staff we met excellent . Four star hotel but not quite as many amenities as other Mercure ( no gym/pool etc)

Dear jd6154, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the location of the hotel. Mariadeck is the district quarter of Bordeaux with a mol and at 5 minutes from place Gambetta, begining of the city center where you can have several shops and restaurants. Regarding the gym, we have a partnership with one at few meters from the hotel and with the explication in the lift. Do not hesitate to ask us directly at reception in order to explain you the access. I really hope to have the opportunity to welcome you soon at Bordeaux, Sincerely,

A pleasant stay with friendly staff

Примечание: Tripadvisor 4.0/5

Sherpa11102535675 Friends getaway - 04/07/2019 Реальные отзывы TripAdvisor

We enjoyed our stay and found the location handy. We did find the lack of a reception desk unhelpful when queries arose, though the staff who had to multi-task were friendly. Our room was pleasant and bed very comfortable but the lack of drawers or shelves made unpacking problematic.

Dear Sherpa11102535675, We would like to thank you for taking the time to write a comment after your stau at the hotel Mercure Bordeaux Centre and we are really pleased to read that you enjoyed your Bordelais trip. All the team will be really pleased from your feedback and we really hope to have the opportunity to welcome you soon, Best regards

Очень хороший отель

Примечание: отзывы клиентов 5.0/5

Tatiana Пары - 02/07/2019 Проверенные отзывы - ALL

Замечательный номер , удобная кровать , просторно , чисто , место локации очень удобное близко к центру и тихо . В шаговой доступности огромный торговый центр и сразу за ним улочки с магазинами и барами , Но ! Господа ! Нельзя замораживать деньги клиентов на картах так на долго . Прошло несколько дней , а возврата нет ! И будет ли вообще ?

Dear TATIANA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the pre authorization, this one has been cancelled since your departure date. unfortunately regaerding banks days, it could take few days to be cancelled on your account. I really do want to apologize for the inconvenience it caused you an if you need a duplicata of the ticket we reamain at your disposal at h1… to send you one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenience

Примечание: Tripadvisor 4.0/5

CEJ2013 Couples - 09/06/2019 Реальные отзывы TripAdvisor

Located not far from Cathedral Square although less than inspring immediate vicinity. Sizeable room & ensuite, comfortable bed. Very limited drawer space (ie non existant). Lift capcity inadequate so good exercise climbing stairs

Dear CEJ2013, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre Ville. We are delighted to read that you had a great stay and enjoyed your visit at Bordeaux. Thank you for your kind feedback, and we hope to see you again soon, Sincerely,

Minimalism pushed to the limit.

Примечание: Tripadvisor 3.0/5

Roberto P Friends getaway - 08/06/2019 Реальные отзывы TripAdvisor

Not a bad hotel, but the minimalist approach makes it less enjoyable. Hardly visible reception desk. Minimal hotel parking space. No shelves/drawers and very small table in the room. Will not print an invoice when checking-out, "will be E-Mailed"

Dear Roberto P, All the team and I would like to thank you for taking the time to write a comment after your stay at the hotel Mercure Bordeaux Centre. We just finished the renovation of the entire hotel therefore your feedback is very important to us. Please rest assured that we will transmit your feedback to our technician in order to take the appropriate measures to address the problem of shelves in the rooms and prevent future occurrence. Regarding the reception's new concept in fact we have a "no-paper" rules and we do check-in and check-out through mobiles however, do not hesitate to ask us if you need your invoice printed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Visit to Mercure Bordeaux

Примечание: Tripadvisor 4.0/5

donm781 Friends getaway - 07/06/2019 Реальные отзывы TripAdvisor

Service is excellent at your hotel. Your staff are engaging, informative , responsive helpful, not to mention very pleasant. Rooms had no iron/ironboard and nowhere to put clothes after unpacking. Front desk concept does not work for most people.

Dear Don M, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to ask directly the reception that has iron. Regarding the check-in, we actually welcome you through mobile phone in order to be much closer to you in the lobby when you arrive. Be sure that we will transmit your return to our team in order to improve the quality of this service, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mercure Bordeaux Centre - shortcoming

Примечание: Tripadvisor 3.0/5

Tour19435833702 Friends getaway - 07/06/2019 Реальные отзывы TripAdvisor

Reception: When I entered the hotel for the first time to check in, the lobby was crowded and I couldn't find the reception! Eventually the check in is made at one of two what can only be described as small circular bar tables: this seems to be taking minimilism to an extreme. Several other guests had the same problem, since I was subsequently asked by several other new guests where they check in. Clothes storage: There were no shelves on which to store clothes, which then had to be kept in the suitcase for the duration of my stay (4 days). Again, several other guests complained to me about the same thing. Room decoration: the dark painted walls make the room seem smaller and with an oppressive ambience.

Dear Tour19435833702, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre Ville and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We renoved all the hotel few month ago and changed the decoration in the rooms as in the lobby with blue and dark decoration. However, we also have standard room that are lighter decorated and we hope to have a new opportunity to welcome you in order to present you one of these rooms. Regarding the front desk, we actually welcome you through mobile phone in order to be much closer to you in the lobby when you arrive. Be sure that we will transmit your return to our team in order to improve the quality of this service, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

En Primeur 2018

Примечание: Tripadvisor 4.0/5

speciosa Business - 07/04/2019 Реальные отзывы TripAdvisor

Great hotel with modern but warm interior. Great bar in lobby. Super friendly, helpful and efficient staff. Great location with a number of very good restaurants within easy walking distance. Next to big shopping centre.

Dear Madam or Sir, Thank you for taking the time to write us after your stay. We are glad to read that you enjoyed your stay with us and we will share your compliments with all our staff! We are looking forward to welcoming you again soon, Best regards,

Отвратительно

Примечание: отзывы клиентов 0.5/5

М. Друзья - 28/11/2018 Проверенные отзывы - ALL

В отеле шёл ремонт, о чем не было предупреждения на сайте отеля при бронировании. Постоянные шум и грязь. Ремонт шёл как на входе/ресепшн, так и в соседних номерах.

Dear Mikhail L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that you were disturbed by the renovations during your stay, please rest assured that we strive to provide a superior service experience for every customer; even during this period of renovations, we do not any noise before 10:30a.m., not after 5p.m. and never during the weekend. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Примечание: отзывы клиентов 2.0/5

Игорь А. Т. Пары - 12/11/2018 Проверенные отзывы - ALL

Внизу был ремонт, о котором никто не предупредил. Номер старый и маленький. Завтрак очень скудный.

Dear Igor T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are currently renovating our lobby to modernize it, and we are sorry that your stay was disturbed by the renovations. Regarding the room, we are sorry that the Privilege room did not met all your expectations. Also, we will share your comment with our restaurant team to improve the breakfast service. At Mercure, we try to provide a superior service that is why your review is very important to us. Please rest assured that we will take the appropriate measure to prevent a future occurence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Пребывание в Меркур Центер Бордо

Примечание: отзывы клиентов 4.5/5

Марианна Г. Друзья - 31/08/2018 Проверенные отзывы - ALL

Тёплая встреча, комфортное пребывание. Спасибо

Уважаемый Gula M., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш,

Хороший отель, близко к центру, отзывчивый сервис

Примечание: отзывы клиентов 4.0/5

М. Пары - 20/06/2018 Проверенные отзывы - ALL

Уютный отель, отзывчивый сервис. Немного "состарившиеся" номера: например, окно нельзя было приоткрыть (не работал фиксатор приоткрытого окна), только одна бутылка воды в номере (мало для двух гостей), немного темно в номерах

Dear Maxim S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! Also, we are pleased to inform you that we will renovate all the hotel during before the end of the year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Примечание: отзывы клиентов 5.0/5

Анонимно Пары - 02/10/2016 Проверенные отзывы - ALL

Удобное расположение- в шаговой доступности от центра города. Хорошие завтраки- с макарони, свежими круассанами и прочей выпечкой. Чистый номер. Хорошо работал wifi. Есть просторная общественная парковка.

Примечание: отзывы клиентов 4.0/5

Анонимно Индивидуальные путешественники - 29/07/2016 Проверенные отзывы - ALL

Чисто, тихо, скромно, с электричеством в номере проблемы, розетки и выключатели замыкают, постоянно выбивает автомат

Последние отзывы: 20

В сотрудничестве с TripAdvisor

Другие наши отели поблизости

Все наши в отеле в городе бордо