Hotel Mercure Bordeaux Centre Ville 4성

고객 평점 (ALL 평가) 4.4/5 1,674 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Hotel Mercure Bordeaux Centre Ville - Image 1
Hotel Mercure Bordeaux Centre Ville - Image 2
Hotel Mercure Bordeaux Centre Ville - Image 3
Hotel Mercure Bordeaux Centre Ville - Image 4
5 rue Robert Lateulade, 33000 BORDEAUX, 프랑스

호텔설명

호텔 추가 정보

  • Close to the downtown area and the main tourist spots.

  • A fully equipped fitness area.

  • 700m2 of catering spaces / flexible seminar rooms

  • An immersive Quiz Arena games room

  • The hotel has been awarded Green Key certification for its CSR commitments.

숙박

호텔 위치

Hotel Mercure Bordeaux Centre Ville

5 rue Robert Lateulade
33000 BORDEAUX
프랑스

GPS:44.83851, -0.586266

전화
팩스 +33 5 56 96 50 59

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

Sans Pression

현재 사용할 수없는

The Sans Pression is much more than a bar and restaurant. Unwind in this two-level space with a mix of different atmospheres The weekend is reserved for brunch: an all-you-can-eat buffet made for sharing.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,674 리뷰

TripAdvisor 평가  3.7/5  381 리뷰

Can't fault it - great stay

트립어드바이저 평점 5.0/5

Excursion26836476383 TripAdvisor 인증 리뷰

We just visited here and can't understand some of the negative reviews. We had a room (918) on the 9th floor and every staff member off staff (especially Anthony who checked us in) was accommodating, friendly, and professional, From the moment we checked in everything was great. There is a retro cool feel to the rooms and it was great to have a fridge and espresso machine! We even used room service for pizza and it was good. Yea, it's up a funny side street, however, it's close to the old town and within a 10 minute or so walk from everything. We would have no qualms about staying here next time we are in Bordeaux. We had a great experience here.

Hello Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay, especially the comfort of your room and the warm welcome from Anthony and the team. It’s great to know you appreciated the hotel’s style, location, and room service as well. We look forward to welcoming you back for another great stay in Bordeaux! Kind regards, The Mercure Bordeaux Centre team

Staff were excellent

트립어드바이저 평점 3.0/5

Valerie M TripAdvisor 인증 리뷰

The room was large, but locked any storage space for unpacking. The bed was very comfortable, and the linen was excellent. No amenities were offered such as a shower cap or body lotion or even shampoo. There were no English TV stations except for a business channel. It was raining quite a bit when we were in Bordeaux, but umbrellas were only available for a rental fee of three euros. It is centrally located and just a short walk to the lovely old section of Bordeaux. The staff were friendly and helpful

Hello Valerie, Thank you for sharing your experience. We’re delighted to hear that you appreciated our central location, spacious room, and the warm welcome from our team. We’ve also taken note of your comments regarding amenities and TV options, as they help us identify areas for improvement. We hope to have the pleasure of welcoming you again soon. Kind regards, The Mercure Bordeaux Centre team

Avoid the breakfast.

트립어드바이저 평점 3.0/5

owens_jim TripAdvisor 인증 리뷰

The hotel is conveniently situated near to the tram and city centre. The room was fine but breakfast is poor. Breakfast in a conference room, seated around circular 6-person tables. No windows and no atmosphere. Felt glum. Not a good way to start the day.

Hello Thank you for sharing your feedback. We’re glad you appreciated our central location, but we’re sorry that the breakfast experience didn’t meet your expectations. Your comments about the setting and atmosphere have been shared with our team to help us improve. We hope to have the opportunity to offer you a more pleasant stay next time. Kind regards, The Mercure Bordeaux Centre team

Terrible service

트립어드바이저 평점 2.0/5

Dream776003 TripAdvisor 인증 리뷰

Nice and comfortable rooms, easy to go everywhere riding in the public transportation for ship price but the service in the hotel terrible.

Thank you for your feedback. We are glad you enjoyed the comfort of our rooms and the convenient location. We are sorry our service did not meet your expectations. Could you please share more details about your experience? Your input will help us improve. Best regards

temperature hot rooms.

트립어드바이저 평점 3.0/5

Metter C TripAdvisor 인증 리뷰

The room size is average. The air conditioning does not work. The room stays at 25 °C, and one evening it rose to 27°C. I asked the front desk to check the air conditioning. They were very nice, but the air conditioning, even when set to 19C, the lowest it went to was 24C. The other was that there is no cold water in the heat. It drips and only works when it is set to hot.

Thank you for sharing your feedback. We are truly sorry to read about the issues you encountered with the air conditioning and water temperature during your stay. Please accept our sincere apologies for the inconvenience caused. Our technical team has been informed to check and resolve these concerns to ensure better comfort for our future guests. We are pleased to know that our front desk team was helpful, and we will share your kind words with them. We hope to have the opportunity to welcome you back under improved conditions and offer you a more pleasant experience. Kind regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 836 리뷰 8.2/10 위치
  • 1,054 리뷰 6.8/10 객실
  • 1,332 리뷰 9.1/10 서비스
  • 10 리뷰 8.3/10 인터넷 가격
  • 565 리뷰 8.7/10 조식
  • 319 리뷰 6.8/10 청결도
  • 207 리뷰 4.4/10 편의 시설
  • 10 리뷰 4.2/10 웰니스 센터

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