法国昂古莱姆美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,371 评论

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法国昂古莱姆美居酒店 - Image 1
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1 place des halles centrales, 16000 昂古莱姆, 法国

描述

酒店其他优惠

  • "Bistro Bardy"酒店餐厅

  • 酒店位于市中心，距火车站 600 米（656 码）。

  • 设有私人花园和露台，可欣赏全景风光

  • 健身中心和私人室内停车场（收费）

  • 已获得绿钥匙认证

我们的客房

酒店位置

法国昂古莱姆美居酒店

1 place des halles centrales
16000 昂古莱姆
法国

GPS:45.649501, 0.1578

电话
传真 +33 5 45 92 02 70

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Les Jardins Des Arceaux

Bistro Bardy 演绎轻松休闲风格。位于昂古莱姆市中心，诚邀热爱生活的食客光顾我们的餐厅酒吧，坐下来悦享生活。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,371 评论

TripAdvisor 评级  4.5/5  785 评论

卓越奖 2023

Really rather good.

Tripadvisor 评级 4.0/5

PNeame 家庭住宿 - 经 TripAdvisor 认证的评论

We booked this en route and hadn’t really expected anything all that special.In fact it turned out to be really rather good. The first good point was the very switched on receptionist (Estelle??) who reorganised our booking to give us interconnection rooms, a great bonus when travelling as a family. Secondly, the hotel has underground parking, a great asset in the baking heat of summer. On top of that they were happy to let us leave the car there in the morning while we tootled round the town. The room was somewhat functional but the bed was one of the most comfortable of our entire trip, a decent size to boot. What else? Ah yes, the evening meal; an espresso martini to start, very good, not the best I’ve had but a close second. good food, good service and our fussy number two ate all hers. Initially, we didn’t book breakfast being somewhat unconvinced that the French understand what is meant by breakfast. However the switched on receptionists assured us that there was plenty on offer and so indeed there was; fruit, cheeses, hams, melon, cereals, pastries, and scrambled eggs that had been kept perfectly warm without turning rubbery. Finally, there’s a small but adequate fitness room in some sort of old cellar.

Disappointing

Tripadvisor 评级 3.0/5

Robert B 经 TripAdvisor 认证的评论

Due to recent renovation there was a strong smell of paint throughout. The room telephone wasn't working (I was told that there were no technicians available on Friday evening). The box of wipes in the bathroom was empty (rectified later) and some of the worktops were dusty. No explanation of TV operation ( later rectified). After a long journey on the road I expect better. On the positive side the breakfast was excellent. Can you please train your staff not to sound like robots! Your guests are human beings who pay a not insignificant amount to stay in your establishment. Thank you.

Dear Robert B, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you faced during your recent stay. Rest assured, we have addressed the issues with our team to ensure a more personalized service. We regret any discomfort caused by the renovation smell and the maintenance delays. Your comments are invaluable to us, and we will take immediate steps to prevent such occurrences in the future. We are delighted to know that you enjoyed our excellent breakfast. Please accept our gratitude for your understanding. Warm regards, Karine Renay Mercure Angoulême Centre

Getting MAny Things Right

Tripadvisor 评级 5.0/5

Alan F 经 TripAdvisor 认证的评论

It's a joy to stay in an older hotel with character that is taking real steps to maintain and perhaps upgrade their four star status. On this 5 week trip we have stayed in a number of "4 star hotels" that just didn't deserve the rating. First and foremost, as with most Mercure hotels, the staff is exemplary. We checked in the afternoon before a big party. The front desk manager assigned us a Prestige Room at the far end of the second floor, essentially guaranteeing us a quiet night's rest. The hotel is int he process of redoing the HVAC system. We were quite cold in our room and couldn't adjust the temperature. She brought us a portable heater which definitely helped on two chilly nights. Our large room was immaculate. The only criticism a shortage of hangars (corrected) and poor lighting in the bathroom, somewhat compensated by a large window, at least in daylight. We have suffered through a lot of mediocre breakfasts this trip. Praise to the hotel for having very good quality orange juice and coffee, two things that have disappointed us in many establishments. The rest of the breakfast buffet was somewhat standard. Why do so many places, including this one, offer fine scrambled eggs, but left to cool to room temperature? The public areas and courtyard confirm that this hotel has some history. Its location is ideal, and the large underground garage is a significant plus. We enjoyed Angouleme and would be happy to stay here again.

Solid overnight choice

Tripadvisor 评级 4.0/5

Lancashirelad1964 Couples - 经 TripAdvisor 认证的评论

We stopped off for a night en route South. The hotel is right in the centre of the upper town. A handsome building, its public areas on the ground floor are certainly 4 star quality, whilst its large adjoining garage is excellent and essential. The rooms are slightly tired and more three star quality, but overall the value proposition is very good. Slightly underwhelming reception when we landed and service generally, not least when our reserved parking seemed to have been given away by a receptionist who seemed relaxed by it all. Don’t let this put you off - the hotel and town can certainly entertain you for a very good 24 hours.

Dirtiest hotel room I have ever stayed in!

Tripadvisor 评级 1.0/5

Judith o Couples - 经 TripAdvisor 认证的评论

The hotel room was the dirtiest room I have ever stayed in! The toilet was brown below the water line. The level of dust on all services was disgusting. This room had not been properly cleaned in a long time. I raised this with reception on check out to which I received a shrug of the shoulders.

Madame, monsieur, J'ai lu avec attention votre commentaire. En mon nom et celui de mon équipe, je vous présente mes sincères excuses. je suis désolée que notre prestation n'ait pas été à la hauteur. Nous avons à cœur la satisfaction de nos clients, vous pourrez le lire sur les commentaires laissé sur notre Etablissement. nous vous réitérons nos excuses et espérons avoir l'occasion de regagner votre confiance, Très cordialement

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其他网络用户评价我们的酒店

  • 400 评论 9/10 位置
  • 574 评论 6.1/10 房间
  • 605 评论 9.1/10 服务
  • 209 评论 9.1/10 早餐
  • 182 评论 4.4/10 清洁度

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