Mercure Angouleme Hotel de France Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,377 件のレビュー

Mercure Angouleme Hotel de France Hotel - Image 1
Mercure Angouleme Hotel de France Hotel - Image 2
Mercure Angouleme Hotel de France Hotel - Image 3
Mercure Angouleme Hotel de France Hotel - Image 4

説明

ホテルのその他の情報

  • "Bistro Bardy" restaurant on site

  • Hotel in the downtown area, 656 yards from the train station

  • Private gardens with panoramic views and terrace

  • Fitness center and private covered parking (charges apply)

  • Certified GREEN KEY

当ホテルの客室

ホテル所在地

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000 ANGOULEME
France

GPS:45.649501, 0.1578

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Bistro Bardy

Bistro Bardy is a masterclass in laid-back style. In the heart of Angoulême, we invite diners to pull up a seat at our restaurant and bar for bon vivants who love to savor the moment.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,377 件のレビュー

トリップアドバイザーの評価  4.5/5  790 件のレビュー

2023エクセレンス認証

Best Hotel in Angoulême!

トリップアドバイザーの評価 5.0/5

FellowTraveler718599 Friends getaway - トリップアドバイザー認証口コミ

Estelle has been assisting us with out reservation, she was lovely as well as Camille. The room was nice, we loved going for breakfast at the restaurant and having a cocktail in the evening at the bar. Each team member is really kind and always ready to help. Thank you for this great experience!

Best Ice cream in Rabac

トリップアドバイザーの評価 4.0/5

Tomas J トリップアドバイザー認証口コミ

Great hotel in the city center. Great breakfast and location, book your room with the silent garden view. Hotel is offering a 4+ * Luxury and high quality materials, Parking is available within the hotel garage. Late check in and early check out available on demand

最高の場所、素晴らしいサービス

お客さまの声 4.0/5

日本の会社員 ビジネス - 確認済みレビュー すべて

場所、食事、サービス全て素晴らしかった。 改装後ということもあり、手入れも行き届いており、おすすめ。 今回、朝食は付けなかったが、極簡単で安価なオプションが有れば、選んでいたかもしれない。

Really rather good.

トリップアドバイザーの評価 4.0/5

PNeame ファミリー - トリップアドバイザー認証口コミ

We booked this en route and hadn’t really expected anything all that special.In fact it turned out to be really rather good. The first good point was the very switched on receptionist (Estelle??) who reorganised our booking to give us interconnection rooms, a great bonus when travelling as a family. Secondly, the hotel has underground parking, a great asset in the baking heat of summer. On top of that they were happy to let us leave the car there in the morning while we tootled round the town. The room was somewhat functional but the bed was one of the most comfortable of our entire trip, a decent size to boot. What else? Ah yes, the evening meal; an espresso martini to start, very good, not the best I’ve had but a close second. good food, good service and our fussy number two ate all hers. Initially, we didn’t book breakfast being somewhat unconvinced that the French understand what is meant by breakfast. However the switched on receptionists assured us that there was plenty on offer and so indeed there was; fruit, cheeses, hams, melon, cereals, pastries, and scrambled eggs that had been kept perfectly warm without turning rubbery. Finally, there’s a small but adequate fitness room in some sort of old cellar.

Disappointing

トリップアドバイザーの評価 3.0/5

Robert B トリップアドバイザー認証口コミ

Due to recent renovation there was a strong smell of paint throughout. The room telephone wasn't working (I was told that there were no technicians available on Friday evening). The box of wipes in the bathroom was empty (rectified later) and some of the worktops were dusty. No explanation of TV operation ( later rectified). After a long journey on the road I expect better. On the positive side the breakfast was excellent. Can you please train your staff not to sound like robots! Your guests are human beings who pay a not insignificant amount to stay in your establishment. Thank you.

Dear Robert B, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you faced during your recent stay. Rest assured, we have addressed the issues with our team to ensure a more personalized service. We regret any discomfort caused by the renovation smell and the maintenance delays. Your comments are invaluable to us, and we will take immediate steps to prevent such occurrences in the future. We are delighted to know that you enjoyed our excellent breakfast. Please accept our gratitude for your understanding. Warm regards, Karine Renay Mercure Angoulême Centre

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 586 件のレビュー 6.4/10 客室
  • 620 件のレビュー 9.2/10 サービス
  • 206 件のレビュー 9.1/10 朝食
  • 179 件のレビュー 4.4/10 清潔さ

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