博纳诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 2,804 评论

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描述

酒店其他优惠

  • 已获得绿钥匙认证

  • 池畔露台和客房服务

  • Wine Please 餐厅

  • 室外泳池、健身中心、室外设备

  • 街机游戏机、桌上足球、室内外儿童区

我们的客房

酒店位置

博纳诺富特酒店

25 avenue Charles de Gaulle
21200 博纳
法国

GPS:47.008087, 4.849314

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Wine Please !

欢迎在 Wine Please 品尝我们主厨烹制的美食。简单、可口、健康、营养均衡的美食。在温暖的季节,可以在我们游泳池附近的露台上安静地享用一顿美味晚餐。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,804 评论

TripAdvisor 评级  4.0/5  1,783 评论

卓越奖 2023

Stop from south of France on the way back to London

Tripadvisor 评级 5.0/5

chrisrolt 家庭住宿 - 经 TripAdvisor 认证的评论

Perfect place to stop on the way back from south of France . Hotel is very nice and 2mins drive from motorway and 5mins drive from city which is beautiful. Hotel is clean, staff are very efficient, top pool and perfect breakfast. Very good for children, ours lived it.

Dear CHRISROLT, Thank you for your feedback. We are happy to read that you enjoyed your stay with us and that our hotel and our teams met your expectations. We will pass on your pleasant feedback to our teams. We hope to welcome you again for a future stay. Best Regards Julie

Atrocious restaurant experience !

Tripadvisor 评级 1.0/5

James K 经 TripAdvisor 认证的评论

Useful location just off motorway & has a pool that’s good in the summer. Pricey for a Novotel but we stayed in high season. I’m only leaving this review to say DON’T EAT AT THE RESTAURANT! We waited over 2 hours for 1 course & ice cream with 2 kids & staff were rude & unhelpful - it wasn’t even that busy! Crap service usually does not bother me but this was next level. We were staying here to break a long journey in half & just wanted to eat & go to bed. The length of wait for utterly mediocre overpriced food was insane. We almost split & went to the McDonald’s just up the road after 40 minutes of sitting there & not even being offered a drink - wish we had! BE WARNED!

Dear D7120WZjamesk, Thank you very much for your feedback. We are delighted that you enjoyed the location of the hotel and our swimming pool. We are also sorry to hear that our restaurant did not meet your expectations. We understand that after a long journey the wait in the restaurant is not the most pleasant and we apologise for this. We are also sorry that you did not find the restaurant staff pleasant and we will be sure to pass on your comment to our teams so that this does not happen again. We take into account all your comments and will not fail to use them to improve the quality of our catering. The well-being of our customers is our priority and we hope to be able to welcome you back under better conditions. We would also like to discuss this further with you privately. Please contact me directly. ERTZ Alexane Head of Reception

the worst place ive ever visited on planet earth. absolute incompetence. hate it more than anything.

Tripadvisor 评级 1.0/5

Escape06154638058 家庭住宿 - 经 TripAdvisor 认证的评论

terrible service no one has a clue what theyre doing. avoid at all costs. sleep in car if necessary. worst hotel ive ever visited. embarrassing service. restaurant staff walk around aimlessly. come here if youre ok with 40 minute wait times between each course.

Good morning, Sir, Thank you for your comment, but I'm surprised because I can't find any record of your stay. Please do not hesitate to contact me so that we can discuss what happened and get feedback like yours. You didn't mention the problem at all. I look forward to hearing from you and wish you a pleasant day. ERTZ Alexane Head of Reception

Excellent, as Always

Tripadvisor 评级 5.0/5

Ian M 经 TripAdvisor 认证的评论

My wife and I stay overnight at the Novotel, Beaune, during our annual drive to southern France, and again on the return trip. Although the hotel is situated near to the town and autoroute (making it easily accessible) it is a haven of peace and a welcome break from the journey. The staff are helpful, friendly and efficient, and most of them, including the reception staff, speak English. The rooms are comfortable and well equipped, and the food is very good. If you have time, I recommend staying several days and visiting the interesting old town of Beaune.

Dear Guest , Thank you for your wonderful review! We are delighted to hear that you and your wife enjoyed your stay at the Novotel Beaune during your travels to southern France. It’s great to know that our convenient location, peaceful atmosphere, and the helpfulness of our staff made your stay pleasant. We truly appreciate your kind words about our comfortable rooms and quality food. We are glad to have provided you with a welcome break from your journey. We look forward to welcoming you both back on your next trip. Warm regards, ARMAN Alexandru Assistant Front Office Manager

停車方便,免費。

客户意见评级 3.0/5

Kenny Y. 情侣住宿 - 所有已确认评论

入住的時候可能溝通不良,搞錯早餐費用。住了9晚,每天的早餐都是一樣。大概不是很歡迎long stay 的客人。

敬爱的顾客, 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临! 祝好, Régis CHEZE Directeur General

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其他网络用户评价我们的酒店

  • 674 评论 9.2/10 位置
  • 1,220 评论 7.9/10 房间
  • 1,206 评论 9/10 服务
  • 14 评论 8.4/10 上网
  • 653 评论 8.9/10 早餐
  • 403 评论 7.9/10 清洁度
  • 15 评论 5.3/10 可持续性

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