Mercure Paris Massy Gare TGV Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 771

Гарантия
лучшей цены
Mercure Paris Massy Gare TGV Hotel - Image 1
Mercure Paris Massy Gare TGV Hotel - Image 2
Mercure Paris Massy Gare TGV Hotel - Image 3
Mercure Paris Massy Gare TGV Hotel - Image 4
21, avenue Carnot, 91886 MASSY, Франция

Описание

Особенности отеля

  • A 5-minute walk from the RER station and Massy TGV station

  • A restaurant offering "homemade" cuisine

  • Three meeting rooms and a co-working space

  • Private undercover car park

  • 30 minutes by RER from the center of Paris

Наши номера

Расположение отеля

Mercure Paris Massy Gare TGV Hotel

21, avenue Carnot
91886 MASSY
Франция

GPS:48.727945, 2.264911

Телефон
Факс +33 1 69 32 80 25

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Arômé

Our local must-see restaurant in downtown Massy offers creative dishes inspired by the seasons. Here, the cuisine changes with the months, drawing inspiration from local produce with a modern twist.

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Рейтинг ALL  4.5/5  Отзывов: 771

Рейтинг TripAdvisor  3.7/5  Отзывов: 421

Are we still in Covid or a time warp

Примечание: Tripadvisor 1.0/5

553ianf Реальные отзывы TripAdvisor

Felt like we were still in Covid - cheap paper cups with dated 80’s deco charging 250 euros per night breakfast not included - extremely disappointed and staff disinterested.

Dear guest, Thank you for your feedback. We would however like to clarify that there have been no Covid-related measures in place at our property for a long time, and all services are operating normally. Breakfast is clearly stated as not included in the room rate, and this information is available at the time of booking. While our décor reflects the character and history of the property and may not suit every taste, we regret that it did not meet your expectations. We are particularly attentive to comments regarding staff attitude, as professionalism and attentiveness are core values of our team. We appreciate all feedback, but we also believe it is important to provide accurate context for future guests. Laetitia NIVET Hotel Manager

good for a business trip

Примечание: Tripadvisor 4.0/5

Heide S Реальные отзывы TripAdvisor

a good place to stay if you are on a business trip in Massy: good location (close to the train stations), quiet and convenient rooms (perhaps more conveniently located power outlets would be nice), good WLAN, great breakfast, friendly and helpful staff - basically all you need

Thanks a lot for your comment Regards Laetitia NIVET

Only stay here if you want to sweat all night

Примечание: Tripadvisor 1.0/5

Andrew E Реальные отзывы TripAdvisor

Currently staying here, the second week of a two-week work trip to Massy, and well more than disappointed. We walked into our room, damn it is small, and it is about 85-90 degrees and 0 air movement. Go down to the front desk and they state that they cannot turn the air on because the French Government says. Which is funny because we were only here because the Hilton 2 blocks away could not accommodate me for my second week. Needless to say, the Hilton had their air on. As well, we went to Mont St. Michel and stayed at a Mercure there and yep you guessed it. The air was on. This being approximately my 12+ visit to Paris and France, I am accustomed to the older hotels in Paris not having air or it being very "iffy", but for a brand-new Mercure, to throw this line, when their competitor around the corner has no issue running the air. Before anyone suggests it, yes, we can open a window, but unlike being in Paris where you have some traffic and the occasional "wee waa" from the police cars, Massy is next to the train station and a busy road outside the window. So, it's no sleep from trains and traffic or no sleep and sweat. I will not ever being staying here again and will be letting my whole North American team know to not stay here as well. If I had not had to pre-pay, it because I was traveling on expenses I would have left and just rode the train in from the Airport for an hour and half each way.

Disappointing…. In the extreme

Примечание: Tripadvisor 2.0/5

699se Реальные отзывы TripAdvisor

Very basic “premium” hotel for the money paid. Chipped furniture and the corridor carpets are very worn and smelly. I have stayed in nearby Hilton which is easily 5 times better and not much more expensive. It’s not convenient for train station or restaurants etc compared to Hilton either. VERY DISAPPOINTED…… I have started travel to Massy for business regularly and will definitely try everywhere else first before staying here again.

Dear sir, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET

Average stay

Примечание: Tripadvisor 3.0/5

Lauren J Реальные отзывы TripAdvisor

I used this hotel a few times for business trips and overall tge experience wasn't bad but it also wasn't great. The first trip I was double charged so had to initiate a credit card charge back as it too 1400€ out my account. The second stay was much better, in a Premier room which was far more comfortable. The final stay was not bad but my key card didn't work after the first day so that was irritating. The breakfast was good and the testaurant served lovely food and drinks in the evening, its just a shame the service is slow.

Dear Lauren, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Другие интернет-пользователи оценили наш отель

  • 147 Отзывов 9.2/10 Расположение
  • 260 Отзывов 7.5/10 Номер
  • 316 Отзывов 9/10 Сервис
  • 99 Отзывов 8.3/10 Завтрак
  • 84 Отзывов 9/10 Чистота
  • 30 Отзывов 3.3/10 Удобства

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