Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 447

Гарантия
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Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery - Image 1
Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery - Image 2
Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery - Image 3
Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery - Image 4
24 boulevard du Roi René, 13100 ЭКС-АН-ПРОВАНС, Франция

Описание

Особенности отеля

  • Отель в центре Экс-ан-Прованса с сертификатом Green Key

  • Открытый бассейн с подогревом с апреля по середину октября

  • Гастрономический ресторан и креативный бар

  • Фитнес-зал работает круглосуточно

  • Платная автостоянка, требуется бронирование. Платная обществ. стоянка MIGNET напротив отеля.

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Расположение отеля

Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery

24 boulevard du Roi René
13100 ЭКС-АН-ПРОВАНС
Франция

GPS:43.523922, 5.450275

Телефон
Факс +33 4 42 37 61 11

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

La Table Du Roi

В ресторане Table du Roi предлагают аутентичную и романтичную прованскую кухню. В зависимости от сезона и погоды вы можете выбрать столик в зале ресторана, на террасе или в зимнем саду.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 1 447

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 829

Сертификат качества 2024

Good and bad

Примечание: Tripadvisor 4.0/5

R6262LEjacqueliner Реальные отзывы TripAdvisor

Very pleasant receptionist at check-in, our bags were stored then delivered to our room when it was ready. Our king suite had a spacious separate bedroom with a very well-designed wardrobe which included plenty of shelving, it hid the safe plus a huge shelf for a suitcase. The bathroom was disappointing; the curved wall separating it from the bedroom was built in glass bricks so as there is no natural daylight in this space it necessitated having lights on all the time, hence whoever was still in bed then had to be wide awake. The very deep bathtub was a bit of a shock but the rubber mat helped. Breakfast was good, plenty of choice. The bad side here was my interaction with the lady who appeared to be a supervisor (nobody wears name badges). I happened to spill a bit of coffee & when I called this lady to apologise & bring it to her attention, her reaction can only be described as downright rude. There was no smile or pleasantry, she just stormed in to the service room to get some cleaning stuff & I could hear her banging & throwing things around, even one of the other wait staff was a bit embarrassed by this lady’s attitude. My major complaint about the hotel is that out of the five nights we stayed, the (only) bar, in the foyer, was closed for private functions from 7pm to 10pm on two nights. One night I actually had to go down to reception after 10pm to complain about the noise I could hear from my open window. Considering the price you pay at this hotel it’s astounding that they don’t appear to have much respect for their guests. As a diamond Accor member, very disappointing.

Dear Mrs Robinson, Thank you for taking the time to share your experience. We are delighted that you have appreciated the welcome of our team, for us it is essential to welcome you properly and to contribute to the smooth running of your stay with us. We take note of your feedback regarding the bathroom and the interaction with our staff. We strive to offer a quality service, and will review the situation in order to improve our services. Regarding the bar being closed for private events, this is part of our space management, but we understand that it can be frustrating for our guests. We will work to better communicate and organize these changes in the future. We appreciate your constructive feedback and look forward to welcoming you back soon !

Perfect location

Примечание: Tripadvisor 4.0/5

braddockr Реальные отзывы TripAdvisor

This was a very good hotel. It was pleasant from the moment we walked in. The room was clean and neat. I would have appreciated more draw space but that is the only complaint I have. The food in the restaurant was good. I had breakfast there as well as dinner. Magical town.

Hello, Thank you for your kind feedback. We're delighted to hear that you enjoyed your stay with us and appreciated our location, cleanliness, and restaurant offerings. We also take note of your suggestion regarding additional drawer space and will consider it for future improvements. We hope to welcome you back soon ! Best regards,

Hot, hot, hot.

Примечание: Tripadvisor 2.0/5

DonSavannah_Georgia Couples - Реальные отзывы TripAdvisor

We were here the. Second week in September. The prior week had been quite cool and the AC was turned off and heat turned on. Our week was hot, the average temperature in our room was around 80 degrees. We were here three hot nights and they either refused or were unable to restore the AC. Not a good experience. That said the hotel was very nice, a good location. Very clean rooms. Good buffet breakfast. Minor issues, only one unused electrical outlet, no USB ports. The water temperature in the shower constantly changed. Could be at least four stars if they get the HVAC figured out.

Hello, Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the temperature control in your room. Your comments about the HVAC system are noted, and we will address this issue to improve future stays. We're glad to hear that you found the hotel location, cleanliness, and breakfast to your liking. We appreciate your suggestions and hope to have the opportunity to provide you with a better experience in the future. Best regards,

Good hotel, well situated for the old town

Примечание: Tripadvisor 4.0/5

DocJules Couples - Реальные отзывы TripAdvisor

The good: Perfectly situated for the old town. Comfortable room and bed. Large private terrace with sun beds overlooking the pool. Breakfast service was excellent with lots of choice, and aided by the young American maitre’d who understands customer service. The not so good: The waiters at breakfast were haphazard and what and when you got it was quite random. There weren’t any convenient electric sockets in the room for charging phones, etc. The shower is an attachment to the bath taps so fiddly to get the temperature right each time you use it. There was no hot water on the final evening/morning. When it came to check out the invoice bore no resemblance to what we’d booked. When the booking details were showed to the manager at the front desk he argued that we’d only booked breakfast for one (even though it was an inclusive special room offer) but when I told him that was ludicrous he managed to print a new invoice that matched exactly what we’d originally booked. I really don’t expect to be scammed by an international hotel chain! Summary: Lovely hotel, great location. Generally good and friendly service, but disappointed by the attitude of management at check out which puts me off using Accor hotels in general.

Хорошее расположение

Примечание: отзывы клиентов 0.5/5

Валентина Друзья - Проверенные отзывы - ALL

Этот отель оставил только неприятные впечатления. В. моем номере была заблокирована дверь В. ванную . У друзей, по неизвестной причине, унесли все вещи В. другой номер и. затем разбирались с ситуацией до ночи. 4 звезды - это преувеличение. Максимум 2 звезды.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 454 Отзывов 9.3/10 Расположение
  • 584 Отзывов 6.6/10 Номер
  • 872 Отзывов 9.1/10 Сервис
  • 331 Отзывов 9.4/10 Завтрак
  • 286 Отзывов 6/10 Комфорт
  • 235 Отзывов 8.1/10 Еда
  • 135 Отзывов 6/10 Чистота
  • 55 Отзывов 7.6/10 Напитки

В сотрудничестве с Trustyou

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