Гранд-отель ROI René Экс-ан-Прованс Центр — MGallery 4 звезды

Very friendly staff. And location of the hotel is also good. Rooms have an outdated feel, and are more mercure than mcgallery Bathroom had a bad smell (sewer) The old fashioned airco system made a lot of noise. Even if turned off the system made so much noise that sleeping was difficult. Bedcomfort was ok. Overall the rooms are far below the standard the hotel pretends to have. We were glad that we only stayed one night. Breakfast on the other hand was very good. We ll choose another hotel in aix next time.

It’s a 4 star M gallery, Accor group. The hall is very nice, breakfast very good as well. Room, here it gets disappointing. No safe in the room, we ask about it and they said that we just haven’t seen it . The safe isn’t there. If you have few things of value, you don’t want to have the cleaning service in the room. The classic double room is very small and outdated, probably it has never been modernized. Small details that you don’t expect from this category A 180 eur/night hotel should be a bit better. We requested some water at the reception during the night and the receptionist couldn’t give us. Room service supposed to be 24/24 but not available. For certain reason we couldn’t drink tap water. To get a bottle of water we need to wait the breakfast Franky, this hotel is very much overrated. They won’t see us again. M-Galery is different.

Overall a good hotel with very good service and personable staff. On arrival, the computers in reception were down so we had to kill an hour or so before we could be assigned a room. The room itself was very good and cleaned to a high standard. For some reason we couldn't work out with the management where the sound of furniture dragging on the floor from 7 am to 8 am regular as clockwork came from, unless from the breakfast room directly beneath us. So maybe steer clear of that wing of the hotel on the first floor. The breakfasts were great: excellent choice and variety, and the kitchen was happy to cook omelettes to order. The hotel is situated in a quiet area of the town within easy walking distance of old Aix and both bus and train stations.

We stayed here in August 2022 and had a regular room, with pool view. We chose the pool view to avoid any street noise. The room was clean and very quiet. It got very dark as well with the curtains. The A/C is good. The bathroom would need renovation. Generally speaking, the rooms seem a bit "dated" (i.e. you see it's an early 2000s design) and a general overhaul. The check-in experience was not great. We did arrive at approx 1.30pm, while regular check-in only starts at 4pm (which is OK). However, we were told that the room would already be available in 20minutes, so a good surprise. However, we had to wait 3x 20minutes... Next time, just tell us it will be another 2 hours so we can explore the city rather than lose an hour waiting in the lobby... It was made up by a free drink at the bar, so that's ok.

Very nice hotel in a great location just a short walk from downtown. Large king room with free internet and breakfast buffet. Extensive breakfast buffet with wide selection of hot and cold items. Restaurant and bar on site. Large swimming pool.