Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 428

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Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery - Image 1
Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery - Image 2
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Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery - Image 4
24 boulevard du Roi René, 13100 ЭКС-АН-ПРОВАНС, Франция

Описание

Особенности отеля

  • Отель в центре Экс-ан-Прованса с сертификатом Green Key

  • Открытый бассейн с подогревом с апреля по середину октября

  • Гастрономический ресторан и креативный бар

  • Фитнес-зал работает круглосуточно

  • Платная парковка (по брони) + общ. стоянка MIGNET (проспект Малшерб)

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Расположение отеля

Гранд-отель ROI René Экс-ан-Прованс Центр - MGallery

24 boulevard du Roi René
13100 ЭКС-АН-ПРОВАНС
Франция

GPS:43.523922, 5.450275

Телефон
Факс +33 4 42 37 61 11

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

La Table Du Roi

В ресторане Table du Roi предлагают аутентичную и романтичную прованскую кухню. В зависимости от сезона и погоды вы можете выбрать столик в зале ресторана, на террасе или в зимнем саду.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 1 428

Рейтинг TripAdvisor  4.2/5  Отзывов: 1 848

Сертификат качества 2024

Hot, hot, hot!

Примечание: Tripadvisor 2.0/5

sjlovetotravel Friends getaway - Реальные отзывы TripAdvisor

Hotel room was like a sauna. Far too hot and uncomfortable to sleep. We were told all rooms were the same temperature with no individual control. It felt as though I was staying in the peak of summer rather than February. Otherwise, location was good, reception staff were friendly, room was clean. Hotel felt quite corporate with little atmosphere.

Booking but no booking

Примечание: Tripadvisor 1.0/5

AdamCLondon Solo travel - Реальные отзывы TripAdvisor

Booked a one night stay and checked in successfully online s day before.. However on arrival today was told by the manager that there was no room as the new owner had decided to start renovations earlier than originally planned and my allocated room was therefore unavailable. At the very least i might have expected to told about this before i arrived and offered a full refund. Instead they offered me a room in a hotel nearby which had a similar hotel rating but simpler facilities and a lower daily rate. Very poor show for a 4 star hotel and not what i would expect as a Gold status Accord Club member

Dear Adam, Thank you for taking the time to share your experience. First and foremost, we would like to offer our sincerest apologies for the inconveniences you encountered during your stay. We fully understand your frustration with this situation and are deeply sorry that we were unable to welcome you as planned. As we explained upon your arrival, we faced an unforeseen issue with our renovation project, and we sincerely regret that it impacted your reservation. You should have indeed been informed in advance, and we take your feedback very seriously in order to prevent such situations from occurring in the future. Regarding the alternative accommodation, we sought the best solution to minimize the disruption, but we understand that it did not meet your expectations, particularly as a Gold member of the Accor Club. Please rest assured that we are taking all necessary steps to improve our communication and services. We hope to have the opportunity to welcome you again for a better experience in the future.

Great location and pool

Примечание: Tripadvisor 5.0/5

Gordoncrowley Семьи - Реальные отзывы TripAdvisor

We visited in July as a family of 4. Great location to explore the city centre- close to restaurants and coffee shops. Limited parking on site but public parking across the road. Staff superb. Great breakfast. Really enjoyed the pool area. Would recommend.

Hello, Thank you so much for your feedback ! We’re glad you enjoyed our central location in Aix, which offers easy access to local restaurants and cafes. We understand that parking can be a bit tricky due to our prime location, and we do recommend booking a parking spot in advance to ensure a smooth experience. We're also happy to hear that you enjoyed the pool, breakfast, and the service from our team. We look forward to welcoming you again on your next visit to Aix!

Nice Comfy Hotel

Примечание: Tripadvisor 3.0/5

Zoom_Gotti Реальные отзывы TripAdvisor

Decent, older, rather stately hotel a few streets from town center. Rooms are well maintained. Lighting good. Daily housekeeping. Windows open for fresh air flow, but rooms facing the main street will have some night noise. Air conditioning and heat seem to be adjusted by season. Bath area was fine except for high step into shower/bath. Large lobby with restaurant and bar area. Seasonal pool just behind. Parking options should be arranged prior to arrival.

Hello, Thank you for your review ! We’re delighted to hear that you appreciated our location, which is indeed a key asset that our guests value. We also take great pride in the cleanliness of our rooms, so we’re thrilled that you noticed this aspect during your stay. We’ve taken note of your feedback, and we want to assure you that improvements are planned to enhance the comfort of our guests. We look forward to welcoming you back soon and providing you with another enjoyable stay !

Good and bad

Примечание: Tripadvisor 4.0/5

R6262LEjacqueliner Реальные отзывы TripAdvisor

Very pleasant receptionist at check-in, our bags were stored then delivered to our room when it was ready. Our king suite had a spacious separate bedroom with a very well-designed wardrobe which included plenty of shelving, it hid the safe plus a huge shelf for a suitcase. The bathroom was disappointing; the curved wall separating it from the bedroom was built in glass bricks so as there is no natural daylight in this space it necessitated having lights on all the time, hence whoever was still in bed then had to be wide awake. The very deep bathtub was a bit of a shock but the rubber mat helped. Breakfast was good, plenty of choice. The bad side here was my interaction with the lady who appeared to be a supervisor (nobody wears name badges). I happened to spill a bit of coffee & when I called this lady to apologise & bring it to her attention, her reaction can only be described as downright rude. There was no smile or pleasantry, she just stormed in to the service room to get some cleaning stuff & I could hear her banging & throwing things around, even one of the other wait staff was a bit embarrassed by this lady’s attitude. My major complaint about the hotel is that out of the five nights we stayed, the (only) bar, in the foyer, was closed for private functions from 7pm to 10pm on two nights. One night I actually had to go down to reception after 10pm to complain about the noise I could hear from my open window. Considering the price you pay at this hotel it’s astounding that they don’t appear to have much respect for their guests. As a diamond Accor member, very disappointing.

Dear Mrs Robinson, Thank you for taking the time to share your experience. We are delighted that you have appreciated the welcome of our team, for us it is essential to welcome you properly and to contribute to the smooth running of your stay with us. We take note of your feedback regarding the bathroom and the interaction with our staff. We strive to offer a quality service, and will review the situation in order to improve our services. Regarding the bar being closed for private events, this is part of our space management, but we understand that it can be frustrating for our guests. We will work to better communicate and organize these changes in the future. We appreciate your constructive feedback and look forward to welcoming you back soon !

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Другие интернет-пользователи оценили наш отель

  • 491 Отзывов 9.3/10 Расположение
  • 616 Отзывов 6.7/10 Номер
  • 926 Отзывов 9.2/10 Сервис
  • 359 Отзывов 9.4/10 Завтрак
  • 289 Отзывов 6.1/10 Комфорт
  • 254 Отзывов 8.3/10 Еда
  • 151 Отзывов 6/10 Удобства
  • 132 Отзывов 5.9/10 Чистота

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