Гранд-отель ROI René Экс-ан-Прованс Центр — MGallery 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 237

Особенности отеля

  • В самом центре Экс-ан-Прованса

  • Открытый бассейн с подогревом с апреля по октябрь

  • Гастрономический ресторан и креативный бар

  • Фитнес-зал работает круглосуточно

  • Платная частная автостоянка (рекомендуется бронирование) и платная обществ. автостоянка рядом

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Расположение отеля

Гранд-отель ROI René Экс-ан-Прованс Центр — MGallery

24 boulevard du Roi René
13100 ЭКС-АН-ПРОВАНС
Франция

GPS:43.523922, 5.450275

Доступ и транспорт

Гостиничные услуги

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Обзор
При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
Рядом с отелем
  • Парковка

La Table Du Roi

В ресторане Table du Roi предлагают аутентичную и романтичную прованскую кухню. В зависимости от сезона и погоды вы можете выбрать столик в зале ресторана, на террасе или в зимнем саду.

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Наши номера

Гранд Отель Руа Рене предлагает гостям 134 уютных номера с прекрасным освещением и неповторимой атмосферой спокойствия, идеально подходящей для отдыха после дня, проведенного под солнцем Прованса. Современный интерьер, плоскоэкранный ТВ со спутниковыми каналами, мини-бар и сейф. Ванная комната с ванной и душем, роскошные туалетные принадлежности, халат, тапочки, фен, приборы для чая и кофе, бесплатный WIFI.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 237

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 757

Rooms are disappointing

Примечание: Tripadvisor 2.0/5

WingWingOne Couples - Реальные отзывы TripAdvisor

Very friendly staff. And location of the hotel is also good. Rooms have an outdated feel, and are more mercure than mcgallery Bathroom had a bad smell (sewer) The old fashioned airco system made a lot of noise. Even if turned off the system made so much noise that sleeping was difficult. Bedcomfort was ok. Overall the rooms are far below the standard the hotel pretends to have. We were glad that we only stayed one night. Breakfast on the other hand was very good. We ll choose another hotel in aix next time.

Dear customer, We thank you for sharing your thoughts on your last stay at Grand Hôtel Roi René Aix-en-Provence Centre-Mgallery. We are glad to know that you appreciate the quality of our breakfast and the professionalism of our team. However, we take note of your remarks about the room and its equipments. The quality of our services and the satisfaction of our customers are our priority and it seems that this time, we have not managed to meet all your expectations: we therefore present you our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Elisabeth Mendes, General Manager.

Disappointing old hotel

Примечание: Tripadvisor 2.0/5

Discover11018784433 Couples - Реальные отзывы TripAdvisor

It’s a 4 star M gallery, Accor group. The hall is very nice, breakfast very good as well. Room, here it gets disappointing. No safe in the room, we ask about it and they said that we just haven’t seen it . The safe isn’t there. If you have few things of value, you don’t want to have the cleaning service in the room. The classic double room is very small and outdated, probably it has never been modernized. Small details that you don’t expect from this category A 180 eur/night hotel should be a bit better. We requested some water at the reception during the night and the receptionist couldn’t give us. Room service supposed to be 24/24 but not available. For certain reason we couldn’t drink tap water. To get a bottle of water we need to wait the breakfast Franky, this hotel is very much overrated. They won’t see us again. M-Galery is different.

Dear Customer, First of all, we would like to thank you for taking the time to write us your feelings about your stay at the Grand Hotel Roi René, it helps us to improve every day. We would like to apologize for any inconvenience you may have experienced, this is not representative of our usuals standards. We will inform the staff of the department concerned so that next time this does not happen again. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Elisabeth Mendes General Manager.

Very good hotel - but with a mystifying noise in the morning

Примечание: Tripadvisor 4.0/5

Steven C Реальные отзывы TripAdvisor

Overall a good hotel with very good service and personable staff. On arrival, the computers in reception were down so we had to kill an hour or so before we could be assigned a room. The room itself was very good and cleaned to a high standard. For some reason we couldn't work out with the management where the sound of furniture dragging on the floor from 7 am to 8 am regular as clockwork came from, unless from the breakfast room directly beneath us. So maybe steer clear of that wing of the hotel on the first floor. The breakfasts were great: excellent choice and variety, and the kitchen was happy to cook omelettes to order. The hotel is situated in a quiet area of the town within easy walking distance of old Aix and both bus and train stations.

Dear Customer, We thank you for taking time to write a comment about your last stay in Aix-en-Provence. We are really glad to know that the room and the quality of the breakfast had delighted you. However, we apologize for the technical issue on your arrival, and we have also reported your comment to our team according to this noise in the morning in order to avoid any other inconvenience. We look forward to welcoming you again on the occasion of a future stay. Sincerely, Elisabeth Mendes, General Manager.

Good M Gallery Hotel

Примечание: Tripadvisor 4.0/5

charlesd885 Couples - Реальные отзывы TripAdvisor

We stayed here in August 2022 and had a regular room, with pool view. We chose the pool view to avoid any street noise. The room was clean and very quiet. It got very dark as well with the curtains. The A/C is good. The bathroom would need renovation. Generally speaking, the rooms seem a bit "dated" (i.e. you see it's an early 2000s design) and a general overhaul. The check-in experience was not great. We did arrive at approx 1.30pm, while regular check-in only starts at 4pm (which is OK). However, we were told that the room would already be available in 20minutes, so a good surprise. However, we had to wait 3x 20minutes... Next time, just tell us it will be another 2 hours so we can explore the city rather than lose an hour waiting in the lobby... It was made up by a free drink at the bar, so that's ok.

Dear Charles, We would like to thank you for the trust placed in the Grand Hôtel Roi René for your stay in Aix-en-Provence. The rooms overlooking the pool are actually very nice for their view on the interior patio but also for their soundproofing. Regarding the check-in, we think that the reception wanted to do its utmost to provide you with a room as soon as you arrive early but unfortunately, it also depends on the housekeeping service. Normally, we guarantee the rooms by 4pm. However, we are aware that it is not pleasant to wait in the hall, even if they offered you a drink at the bar... We’re going to tell them to be less optimistic and make sure you don’t wait too long. It is true that Aix-en-Provence is full of excellent activities and time is precious on holiday! We apologize for this waiting time and hope to see you again for a future stay. Elisabeth Mendes Executive director

Grand Hotel Roi Rene

Примечание: Tripadvisor 4.0/5

Wesley C Реальные отзывы TripAdvisor

Very nice hotel in a great location just a short walk from downtown. Large king room with free internet and breakfast buffet. Extensive breakfast buffet with wide selection of hot and cold items. Restaurant and bar on site. Large swimming pool.

Dear Wesley, We thank you for your more than positive opinion and for your appreciation. It is always a pleasure to read a comment like yours and we would like to thank you for the trust placed in the Grand Hôtel Roi René. Looking forward to welcoming you again on the occasion of a future stay in Aix-en-Provence, Elisabeth Mendes Executive director

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 334 Отзывов 8.9/10 Расположение
  • 502 Отзывов 6.2/10 Номер
  • 718 Отзывов 9.1/10 Сервис
  • 9 Отзывов 5.9/10 Интернет
  • 259 Отзывов 8.8/10 Завтрак
  • 232 Отзывов 6/10 Комфорт
  • 126 Отзывов 5.9/10 Чистота
  • 73 Отзывов 2.6/10 Соотношение цены и качества

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