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Отель Novotel Экс-ан-Прованс Понт де Арк Fenouillères 4 звезды

Примечание: отзывы клиентов 4.1/5 Отзывов: 3 513

сертифицированный отель ALLSAFE

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Номер 1

Число гостей
Возраст детей

Гарантия лучшей цены

Как это работает?
+ 9 Услуги

Особенности отеля

  • Знак чистоты и профилактики ALLSAFE, утвержденный Bureau Veritas

  • От отеля легко добраться до станции TGV и аэропорта Марсель Прованс по автостраде

  • Открытый бассейн с солярием и садом

  • Бесплатный WIFI и бесплатная охраняемая автостоянка

  • 9 модульных конференц-залов, включая 1 зал, который образует с террасой отдельное пространство

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными Платные услуги
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • ПОЗДНИЙ ВЫЕЗД ДО 17:00 Платные услуги
  • Прачечная
Развлечения и отдых
  • Бассейн без подогрева на улице
  • Жесткий теннисный корт (рядом с)
  • Настольный теннис
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 11
  • Заказ услуг печати/копирования Платные услуги

Расположение отеля

Novotel Экс-ан-Прованс Понт де Арк Fenouillères

Avenue Arc de Meyran
13100 э-ан-прованс
франция

Телефон: +33442160909

Факс: (+33)4/42260009

Заезд с 14h00

Выезд до 12h00

  • Bus 1 :  8 Val de l'Arc

  • LA ROTONDE :  16 Novotel

  • На самолете

    MARSEILLE PROVENCE На расстоянии 27 км / 16,78 миль

  • На самолете

    NICE COTE D'AZUR На расстоянии 167 км / 103,77 миль

  • На корабле

    SNCM MARSEILLE JOLIETTE На расстоянии 30 км / 18,75 миль

  • На автомобиле

    AUTOROUTE A8 PONT DE L'ARC На расстоянии 1 км / 0,63 миль

  • На поезде

    AIX EN PROVENCE На расстоянии 5 км / 3,13 миль

  • На поезде

    AIX T G V На расстоянии 15 км / 9,32 миль

GPS:43.51167, 5.456976

Наши номера

Просторные номера Новотель с современными интерьерами и всеми необходимыми удобствами идеально подходят для работы и отдыха. Семейный номер в отеле Novotel Э-ан-Прованс Пон-л'Арк - прекрасное место для отдыха в Экс-ан-Прованс. В номере: двуспальная кровать для родителей и две односпальные кровати для детей, а также ванная комната с ванной

Номер Classic с 1 двуспальной кроватью и 1 односпальным диваном-кроватью

  • Максимальное количество гостей: 3
  • Площадь: От 24 / 258 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол(...)

Номер Classic с 1 двуспальной и 2 односпальными кроватями

  • Максимальное количество гостей: 4
  • Площадь: От 24 / 258 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол(...)

Наши бары и рестораны

GOURMET BAR

Тип кухни: Французская кухня

Ешьте, что захотите, когда захотите. Вы всегда можете насладиться вкусными, полезными,простыми блюдами на любой вкус. Уделите время для отдыха в ресторане, баре, на террасе, или даже у себя номере.

  • понедельник -
  • вторник -
  • среда -
  • четверг -
  • пятница -
  • суббота -
  • воскресенье -

BAR

Заведение с открытой планировкой зала располагает к отдыху в дружелюбной обстановке. Соберитесь у нас на деловую встречу или ужин с друзьями — вам гарантирован приятный вечер.

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 11

  • Максимальный размер: 180 м²

  • Максимальная вместимость: 160 человек

  • Максимальная вместимость банкетного зала: 120 человек

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Отзывы наших гостей о
Novotel Экс-ан-Прованс Понт де Арк Fenouillères

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.1/5

Отзывов: 3 513

tripadvisor

Рейтинг TripAdvisor 3.5/5

Отзывов: 766

BEWARE

Примечание: Tripadvisor 1.0/5

dltschmidt Business - 01/02/2021 Реальные отзывы TripAdvisor

Was there for a business trip. Paid 5 nights in advance. Had to change my schedule and left after 3 nights. They refused to reimburse for the two nights I was not there. this is not acceptable . Hotel needs to be renovated.

Hello sir, Thank you for your feedback regarding your dissatisfaction. However, you have booked with a special promotional rate for which you have validated the general terms and conditions of sale. These terms and conditions do stipulate that "the amount is non-refundable, even if the reservation is cancelled or modified. I am sincerely sorry that you had to leave early. Yours sincerely Yoann Perrin – General Manager Novotel Aix-en-Provence Pont de l'Arc

Grubby and Dingy

Примечание: Tripadvisor 1.0/5

Trip144473 Couples - 04/09/2019 Реальные отзывы TripAdvisor

External appearance of hotel is ugly concrete for the 60's or 70's. Reception was ok. We were on the first floor , when the lift door opened we were confronted with a very dirty and stained hallway carpet. Then we arrived at our room, it was clean, which after the hallway carpet was a pleasant surprise ! The room was very dark. The bathroom was old and tired, the chrome bath-rail was worn through to the base metal, and the rest was generally tired. In the morning we mentioned the condition of the hallway carpet, and that our room seemed somewhat tired and dark. To our surprize the reaction of the receptionist was that THEY WERE AWARE OF THE CONDITION OF THE CARPET, BUT HEAD OFFICE IN PARIS HAD NOT BUDGETED FOR THE REPLACEMENT OF IT. With regard to our comments on the room we were told that WE WERE IN ONE OF THE ROOMS THAT HAD BEEN REFURBISHED!!!! My wife is French so there was no misunderstanding nothing los in translation. I have stayed in many hotels in the Accor group, this is by far the worst and a disgrace to the brand. Needless to say I shall not stay in this hotel ever again, and would not recommend it to anyone.

Some redecoration needed

Примечание: Tripadvisor 3.0/5

Rene H Family - 03/08/2019 Реальные отзывы TripAdvisor

The floor covering in the corridor but also in the bedroom is stained and needs to be replaced. The room itself is not too bad and the beds are good. The people at the reception desk and the restaurant are very nice. Especially the young lady who's mother is a Dutch woman is lovely, sweet and very friendly. Parking is free. From the hotel a bus is running (line 16) to the city center. The garden is veryis very nice and sitting on the terrace while having breakfast or dinner (at a very attractive rate) is pleasant.

Needs renovation

Примечание: Tripadvisor 3.0/5

vmalain Couples - 23/06/2019 Реальные отзывы TripAdvisor

This hotel needs being renovated. The staff is very friendly. Rooms need being renovated. Carpets are needed to be replaced long time ago.Conveniently near the highways, but in the middle of nowhere. AVM

Renovate, renovate, renovate!

Примечание: Tripadvisor 2.0/5

Departure56586867869 Family - 20/06/2019 Реальные отзывы TripAdvisor

The accomodation wing was in desperate need of a full renovaton or at least a comprehensve refresh especially the carpets, decor, eletrics at least 10 years ago. I would not return here due to the state of disrepair of the rooms. I was highly disappointed especially being used to the consistet high standard of other Novotels and Accor brands.

Hotel needs renovation

Примечание: Tripadvisor 3.0/5

t0nyb49 Couples - 10/10/2018 Реальные отзывы TripAdvisor

The staff is very helpful - but the property is old and needs renovation The carpet is ridiculously dirty - by use -not for lack of cleaning The lift cannot accommodate a cart with baggage - it is so small - it is pathetic The hotel cannot be a four star property

Hello, I want to thank you for your feedback about your last stay in my hotel and I’m really sorry for disagreements. I know our rooms should be renovated with a new design. However they propose a 4* hotel’s comfort and equipment The real welcome sense of our staff and their hospitality sense is our first asset I am very pleased that you felt it I apologize for all your unpleasantness again and send you all my consideration. Yoann Perrin - General Manager Novotel Aix-en-Provence

Convenient hotel

Примечание: Tripadvisor 3.0/5

Michael G Couples - 16/11/2017 Реальные отзывы TripAdvisor

The hotel is conveniently located adjacent to the motorway and within easy walking distance to the centre of the old town. It is in need of rejuvenation but the rooms are functional and clean. The bed is good quality for sleeping and the rooms were well insulated.

Thanks for this encouraging feed-back. I am pleased you made most of your stay in Novotel Aix. Even though and as you mentionned, the rooms design is not up to new actual staging standards, our location is privileged, within easy access to highway and city centre and most important, no inconvenience is generated by the closeness. My team and myself will be keen on having you with us again, With best regards, Y.PERRIN General Manager Novotel Aix-en-Provence

Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres

Примечание: Tripadvisor 3.0/5

vales161 Family - 01/05/2017 Реальные отзывы TripAdvisor

We stayed for 2 nights. The staff was kind, we had good breakfasts in nice restaurant, hotel lobby and bar were nice, garden as well. The parking was free, WiFi was free! Room was below-average - furniture and tv are oldfashioned, beds uncomfortable, bathroom oldfashioned,...To be honest, we expected some more for the money we payed.

Thank you for taking the time to share your comments further to your stay at the Novotel Aix-en-Provence. It was a pleasure accomodating you during your journey in Aix-en-Provence. Our rooms are not up to the new Novotel design, however they offer space and comfort for a delightfull stay. Thanks for highlighting some major points: we indeed are located few minutes driving distance from the city centre, with easy access to the highway and major sightseeing of Provence, offering also nice facilities( free parking and wifi) and a newly refurbished Industrial look bar/restaurant space. Above all, our devoted staff is keen on offering the best "feel welcome " and services to our guests. We will be looking forward to receiving you again soon in Aix-en-Provence. Best regards, Y.PERRIN General Manager Novotel Aix-en-Provence

No twin beds?

Примечание: Tripadvisor 3.0/5

eselma Couples - 25/10/2016 Реальные отзывы TripAdvisor

We asked (twice) for a classical Twin Bedded Room. Instead, we had a room with a wide (single) bed and a 'depliant' couch with two more places. Overall, a wide room where it was difficult even to get up from the bed. Not to speak about the thick 'couettes', useful for the service but not at all trying to sleep under them. What a pity...

Dear Eselma, Thanks for this overall positive feed-back. We have few classical twin bedded rooms, mainly our room are family rooms equipped with a king size and a convertible couch suitable for children. I suppose the day of your arrival, we unfortunately did not have any available twin room. Our team at the Front desk would definitely have given it to you. As standard of Novotel brand, rooms do offer "couettes "on the master bed. We also put at your disposal, additional blanket in the room cupboard. We will be looking forward to seeing you soon at Novotel, Best regards, Y.PERRIN General Manager

Convenient but could be better

Примечание: Tripadvisor 3.0/5

jordin954 Family - 15/08/2016 Реальные отзывы TripAdvisor

We spend only one night in our road trip to the French Alps. It is very well located close to the motorway and very convenient but needs some maintenance of the premises specially the rooms. We had diner at the restaurant at 9 PM and already some of the choices of the menu were not available which was quite disappointing considering that menu was not very extensive.

Thank you so much for sharing your comments. It was a real pleasure receiving you in Aix-en-Provence. Our team, is very keen on providing you the best services, always in a natural willing and empathy. I do apologize for the lack of available items during your meal. Inspite of the fact our product is not up to the new Novotel standards, we definitely have a real willing to exceed our guest expectations and reach their satisfaction Again, thank you for your feed-back and I will be looking forward to receiving you again at Novotel, Best Regards, Y.PERRIN General Manager

Value for money

Примечание: Tripadvisor 4.0/5

Davidacf Business - 09/08/2015 Реальные отзывы TripAdvisor

Excellent value for money for a short stay , swimming pool and gardens very good, perfect location to the motorway and access to the coast, the rooms could do with an upgrade but more than adequate for an overnight stop

Dear David, We very much appreciate your comments regarding your stay at the Novotel Aix En Provence Pont De L'arc Fenouillères. It is always a pleasure to receive positive feedback. I will not hesitate to share your comments with our team. Our aim is to continuously improve the quality of our services. We look forward to receiving you soon, Sincerely, Philippe GIUDICI Director

south comport

Примечание: Tripadvisor 4.0/5

Hyunjoon S Family - 19/08/2014 Реальные отзывы TripAdvisor

All things are very kind and comportable. Water quality is excellent. It makes skin smooth and soft. Location of the Hotel gives easy access to many points of interest in the South. Pool can give family a great joy. I want to recommend to freinds.

Dear Hyunjoon, Thanks so lot for your words and feeling on my hotel and my staff. It's one truth rewards and an encouragement to maintain the quality of our service. Hope to see you soon. Best regards Ph.GIUDICI

Base camp for exploring Provence

Примечание: Tripadvisor 3.0/5

Henrik_RT Family - 27/07/2014 Реальные отзывы TripAdvisor

Location close to the highway, convinient but not a nice holiday loocation. Good base for exploring Aix and the beautiful Provence area. Rooms are clean and comfortable. The staff were very friendly and helpful. Breakfast was excellent. Kids appreciated the pool area.

Dear Mr Henry RT, I want to thank you so much about your positive attention on our hôtel. I shared your experience with all of my staff ! I hope to welcome you again in Novotel Aix Pont de l'Arc. Thanks a lot and see you next time. Best regards Ph.GIUDICI Géneral Manger

Последние отзывы: 20

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