Novotel Экс-ан-Прованс Понт де Арк Fenouillères 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 1 096

Особенности отеля

  • Знак чистоты и профилактики ALLSAFE, утвержденный Bureau Veritas

  • От отеля легко добраться до станции TGV и аэропорта Марсель Прованс по автостраде

  • Открытый бассейн с солярием и садом

  • Бесплатный WIFI и бесплатная охраняемая автостоянка

  • 9 модульных конференц-залов, включая 1 зал, который образует с террасой отдельное пространство

сертифицированный отель ALLSAFE

Расположение отеля

Novotel Экс-ан-Прованс Понт де Арк Fenouillères

Avenue Arc de Meyran
13100 Э-ан-Прованс
Франция

GPS:43.51167, 5.456976

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

Обзор
При отеле
  • Бассейн
  • Ресторан
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

GOURMET BAR

Ешьте, что захотите, когда захотите. Вы всегда можете насладиться вкусными, полезными,простыми блюдами на любой вкус. Уделите время для отдыха в ресторане, баре, на террасе, или даже у себя номере.

Наши номера

Просторные номера Новотель с современными интерьерами и всеми необходимыми удобствами идеально подходят для работы и отдыха. Семейный номер в отеле Novotel Э-ан-Прованс Пон-л'Арк - прекрасное место для отдыха в Экс-ан-Прованс. В номере: двуспальная кровать для родителей и две односпальные кровати для детей, а также ванная комната с ванной

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.8/5  Отзывов: 1 096

Рейтинг TripAdvisor  3.5/5  Отзывов: 826

Perfect!

Примечание: Tripadvisor 5.0/5

Do V Solo travel - Реальные отзывы TripAdvisor

This hôtel has it all. The staff is very professional, helpful. The romm are large, modern, well equipped with a fridge, Nespresso machine, King size bed ver confortable, extremely clean. There is a restaurant with view on the garden, there is a bar. The breakfast buffet is royal.

Far from center

Примечание: Tripadvisor 3.0/5

wondereyes Реальные отзывы TripAdvisor

Nothing special when you see the hotel, far from the city center. We needed to call a taxi to get in town and it took us 16 minutes even if was in the evening hours. Room is big, furniture not so new. Loved the breakfast area and the food, but this will not make me stay second time there.

Good location and services

Примечание: Tripadvisor 3.0/5

liabieker Семьи - Реальные отзывы TripAdvisor

The location near the motorway but still in a quiet area was really good. The pool and restaurant were excellent and all the people working there were really nice and helpful. We had a problem with the room that smelled of cigarette. The lady from the reception provided an air purifier and it helped. The cleaning of the room could be better.

Not the best visited Novotel

Примечание: Tripadvisor 3.0/5

974giuseppep Семьи - Реальные отзывы TripAdvisor

I would anticipate that I am a platinum Accor hotel member , so by definition I had the pleasure to see hundreds of novotel in the word . Positive : -good breakfast and wonderful location in the garden . -open and common space quite clean and welcoming . Negative : -moquette in the room is more than obsolete , very dirt and with a really bad smelt . -most of the staff people are not speaking English at all , both during breakfast than at the bar . It has been hard even to have a bottle of water ….this is really not acceptable . Please consider these comments as an incentive to do better . Hotel is nice and few improvements are really needed . This is a Novotel below the standard .

Hotel needs a refresh

Примечание: Tripadvisor 2.0/5

jeanfrancoischapuis Семьи - Реальные отзывы TripAdvisor

We were quite disappointed by this hotel. Overall, the hotel needs a refresh. It is showing its age. The room had an old smoking room smell which was not pleasant. The carpet was dirty. There was no room cleaning service during our stay, which was OK for the two nights we spent there. Some of the common doors and windows could definitely use some paint. On the bright side, the breakfast buffet was just fine.

Hello, Thank you for taking the time to write this comment and for highlighting the quality of our breakfast. Some of our equipment would indeed need to be refreshed. Please be assured that we do our utmost to maintain an impeccable level of hygiene. Our rooms are non-smoking, but some people do not respect this prohibition and it can take several days, despite the air freshener, before the smell disappears completely. We recommend that our clients contact the reception desk who will do what is necessary to assign you another room according to availability. In addition, and taking into account the sanitary obligations linked to Covid19, the cleaning of the rooms, for short stays, is done at the request of the customer. I am sincerely sorry that our establishment did not meet your expectations. Best regards, Yoann Perrin – General Manager Novotel Aix-en-Provence Pont de l’Arc

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Другие интернет-пользователи оценили наш отель

  • 199 Отзывов 9.2/10 Расположение
  • 559 Отзывов 3.9/10 Номер
  • 546 Отзывов 9/10 Сервис
  • 6 Отзывов 7.7/10 Интернет
  • 330 Отзывов 2.3/10 Атмосфера
  • 264 Отзывов 2.9/10 Чистота
  • 228 Отзывов 6/10 Комфорт
  • 196 Отзывов 8/10 Завтрак

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