We had visited every year for the 30 years prior to the pandemic and most of those visits were at this Novotel. This latest trip was in a word, disappointing. It was understandable that many services and amenities were limited or unavailable due to pandemic protocols but we expected that the HVAC system would be in good working order. We visited during a heatwave and high humidity and thought our room would at least provide refuge from the stifling heat and oppressive humidity. While the AC kept temperature cool enough it failed to remove the humidity which made for a very uncomfortable and sleepless 3 nights. The hotel staff were friendly and quality of bedding were good and up to normal standards.

I stayed at this fabulous hotel last week. Upon arrival I was warmly greeted by the hotel staff and given a complimentary upgraded room. With only takeout available in Montreal, I picked up dinner and a bottle of red wine at a near by restaurant. The staff was kind enough to find me a wine glass and cutlery, making my dinner in my room so much more enjoyable. I do stay at hotels weekly, the staff at the Novotel Montreal Centre always go above and beyond what is expected. They make this centrally located hotel my favourite destination. I do recommend this hotel as a must stay for business or pleasure when in Montreal.

Clean, quiet, great friendly staff, very green hotel, great location. Hope you like Maxwell House instant coffee. We had to request additional pillows as our king bed only had 3 for two people. No fridge or micro wave in the room either (maybe should have paid more attention to the room amenities before booking) . Several ice machines were not working, had to search for a working one on a couple of different floors before finding one that worked.

Very good, professional and even more helpful than before. I really enjoyed the stay and felt very comfortable in the hotel. I stay many times in novotel, but this is one of my best stays. Looking forward to come back

Fantastic hotel with excellent location 100m from main shopping street 150m from subway Station and centre bell arena. Polite and friendly staff and great sized rooms. Would definitely stay here again

Хороший отель, прекрасное расположение, все близко. Хороший завтрак.

Staff was friendly. The hotel is well located and near a host of great restaurants. The rooms are always very clean and the services are as to be expected. I recommend this hotel to anyone who wants to visit downtown Montreal.

Great property. Perfect location. Clean rooms. Affordable. Comfy bed. Great in-room design for working on the road. But for heaven's sake, spend the extra opex for two ply toilet tissue! I would be happy to pay the extra $1 per night for something other than the roll of sandpaper in my washroom. Almost perfect!

We stayed for 9 nights in this facility. I recommend this hotel for it’s excellent location being in the center of Montreal (Golden mile) & close to the best outings (restaurants & theaters). Staff were so friendly & very responsive to our demands.

Our stay in Montreal at Novotel was perfect. The rooms were nicely appointed, especially the fancy bathroom and our view over Rue de la Montagne was awesome. Staff were so helpful and found the location was in the middle of everything we wanted to see and do. Would recommend and would return.

This is one of the best Novotel hotels; elegant, particularly the foyer, and friendly. We had terrific service from Sonika (reception) throughout the booking process to arrival. The hotel is located centrally and a few minutes walk to downtown Toronto. Our room was spacious and well appointed and as it was our wedding anniversary the day of our arrival, we were treated to a complimentary bottle of wine and macaroons; a nice touch. The restaurant and bar is first class, with an extensive menu and the r staff were brilliant; professional and friendly. There are plenty of great bars and restaurants restaurants opposite the hotel. We could not fault this hotel

Staff we very friendly. Room was clean. Bathroom needed to be touched up. Paint peeling in the shower, little bit of soap scum in the corners of the shower stall. Mini Fridge was broken, told staff the 2nd day of our stay, but no one showed to fix for the duration of our 4 night stay. Would still recommend to friends and family.

We stayed here for a few nights. The location is terrific. It is quite quiet, noise was never an issue. The lobby is nice. The rooms are a good size and very quiet. The beds are very comfortable. The staff is very helpful. The gym is reasonable. We did not eat in the restaurant but there are a bunch of excellent places around. It is a great value. If you are looking for somewhere clean, comfortable and quiet this is it and it is much less expensive than anywhere nearby. I would stay again

Very conveniently located with easy access to restaurants and nightspots. I highly recommend the hotel for anyone looking to go to Montreal. There is also paid parking at the hotel, easily accessible.

Just a walk away (or couple of Metro stops away) from most Montreal activities ... Rooms are perfect and the service is as expected from such hotel. This is definitely the right place to start your Montreal trip and enjoy the discovery of Montreal city center !