Pullman Abidjan 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 867 件のレビュー

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説明

ホテルのその他の情報

  • Delight cocktails & wine tasting in our bar overlooking view on Abidjan lagoon and Cocody Bay

  • World Luxury Award-winning Hotel and Spa

  • Benefit WOJO : co-working and flex office spaces, offer a blend of comfort and functionality.

  • Enjoy arty happenings every months

  • Our hotel is certified Safe hotels Premium, book with complete peace of mind

当ホテルの客室

ホテル所在地

Pullman Abidjan

Rue Abdoulaye Fadiga, 01 BP 2185, Plateau
01 ABIDJAN
Ivory Coast

GPS:5.322324, -4.013679

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

Le Rive Gauche

Le Rive Gauche serves traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  867 件のレビュー

トリップアドバイザーの評価  4.5/5  474 件のレビュー

2024エクセレンス認証

Great hotel for business

トリップアドバイザーの評価 5.0/5

fecjo ビジネス - トリップアドバイザー認証口コミ

I have been plenty of times in this hotel and it is always a pleasure to come back. The staff is super nice like everyone in the Ivory Coast, they offer delicious juices when you get to the reception. The room are nice, well decorated, big and not noisy. There are many spaces for conferences and for meetings. The menu for breakfast is very wide, they offer plenty of options, even gluten free or vegan. It is located in the plateau which is not the nicest neighborhood but it is very comfortable if you are there for work trip.

Could be a more perfect experience

トリップアドバイザーの評価 3.0/5

lincolnlim トリップアドバイザー認証口コミ

The overall standards fell below my expectations having stayed in various Pullman Hotels this year and being Platinum Accor member. I was not shared the benefits as a member of Accor during check in. The chamber staff overlook for 2 days on topping up the body wash soap in the shower area until i highlighted the situation. The breakfast spread looks very different from the photos shared on their website. The saving grace and person who made the experience for me was Victoire from the restaurant. She was very hospitable with personal touches to ensure all her guest were well taken care. Well done Victoire. Hope to see improvements on my next trip back.

Amazing one week stay

トリップアドバイザーの評価 5.0/5

Mahenina R ビジネス - トリップアドバイザー認証口コミ

I have read a couple of reviews, giving an average to this hotel, so I didn’t expect anything beyond normal. I was surprised how amazing everything worked for me from the minute I arrived up to now (leaving tomorrow). Amazing buffet breakfast, lovely personnel, very good mattresses, good water pressure. The was spotless, with a sort of cozy/modern atmosphere that I liked very much, the ac very good.

Dear Mahenina, We are very pleased to hear that you had a superb stay at the Pullman Abidjan! where we have beautiful rooms and impeccable service with professional and respectful staff who are always at the customer's service. See you soon for another great adventure Edwige GNALEGA Guest Experience Manager

Inconsistent service, certainly not 5-stars

トリップアドバイザーの評価 3.0/5

500dank ビジネス - トリップアドバイザー認証口コミ

Stayed here for al week. Stay was good, but not consistently good. And certainly not 5-star good (I would say nowhere near 5-stars). Lobby is nice. Hallways on the room smell musty. I agree with the observation that the hotel is dated. Despite renovations. Staff does not speak English very well, you really need to speak French to get things sorted. Breakfast service was very inconsistent. Smoke instance, staff was very task oriented rather than service oriented. No spoons, and if there were spoons they were in a different location every day. Tables did not have napkins, coffee machines not working or out of more milk without staff fixing the issue. No napkins most of the time. My plate was removed, and table was cleared while I went to get some more food. Despite my knife and fork indicating that I wasn’t finished eating yet. Etc. Etc. Hotel is conveniently located in Le Plateau, but there’s not much to do or see in the area. Taxis are abundant. So is Uber. Room was good, with view over ‘the lagoon’. Bidet overflowed the bathroom when used. Would I stay here again? Probably yes. All in all these small inconveniences lead up to the fact that this hotel is not on par for 5-stars. I’ve stayed in 3-star hotels that were better.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Experience Manager

Home far from Home

トリップアドバイザーの評価 5.0/5

gionatav417 ビジネス - トリップアドバイザー認証口コミ

I am a regular customer at the Pullman; this time I spent almost two weeks of continuous staying. The staff is polite, well trained and ready to help 5stars… rooms are spacious and attended regularly with full scope (towels changed, water added etc..) 5stars. The restaurant provides a menu with a reasonable variety of food same for the bar. The gym is well equipped and enjoyable avoiding pick hours. During my staying a couple of times I got calls from the customer satisfaction manager to enquire on my.. satisfaction, is a nice touch. Some notes/ need to know: rooms with lagune view are obviously better, however you will be over the swimming pool area and could be noisy during the weekends as there are often parties in the evening with loud music.

Dear Gionatav, We are very pleased to hear that you had a superb stay at the Pullman Abidjan! where we have beautiful rooms and impeccable service with professional and respectful staff who are always at the customer's service. See you soon for another great adventure Edwige GNALEGA Guest Experience Manager

との提携 TripAdvisor

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