Sofitel Mauritius L'Impérial Resort & Spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,585 件のレビュー

ベストレートをお約束
Sofitel Mauritius L'Impérial Resort & Spa - Image 1
Sofitel Mauritius L'Impérial Resort & Spa - Image 2
Sofitel Mauritius L'Impérial Resort & Spa - Image 3
Sofitel Mauritius L'Impérial Resort & Spa - Image 4
ウォルマー, 90517 フリック・アン・フラック, モーリシャス

説明

ホテルのその他の情報

  • 壮大な夕日が美しい有名な西海岸に位置する海辺のリゾート

  • 受賞歴を誇るスパが、エステやウェルネスなど、さまざまな効果のスパトリートメントをご提供いたします

  • 専用プール併設のキッズクラブ(4～12歳のお子様対象)

  • 無料Wi-Fi全館完備

  • 四輪バイク、ゴルフなどの充実したアクティビティへ便利なアクセス

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

Sofitel Mauritius L'Impérial Resort & Spa

ウォルマー
90517 フリック・アン・フラック
モーリシャス

GPS:-20.31175, 57.36775

電話番号
ファックス +230 453 8320

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,585 件のレビュー

トリップアドバイザーの評価  4.5/5  4,473 件のレビュー

2025エクセレンス認証

Excellently located hotel

トリップアドバイザーの評価 4.0/5

SKMK79 トリップアドバイザー認証口コミ

A very nice hotel with a beautiful beach and water facilities. The staff is polite and the rooms are comfortable. The Housekeeping needs to be improved otherwise a great hotel to relax and enjoy the property.

Dear Valued Guest, Thank you very much for your kind feedback. We’re delighted to hear you enjoyed the beach, our facilities, and the comfort of your room. Your comment regarding Housekeeping has been noted and shared with the team, as we continuously strive to improve. We hope to have the pleasure of welcoming you back for another relaxing stay. Kind Regards Paulette Tang PA to General Manager

Holiday in paradise:).

トリップアドバイザーの評価 5.0/5

Alicja P トリップアドバイザー認証口コミ

Beautiful hotel located at the beach. Calm, friendly atmosphere, great food. Every day different dinner Buffet. Located in the garden. Nice selection of water sports.

Dear Valued Guest, Thank you for your wonderful comments which motivate us to continue on this track of excellence. Your satisfaction is our greatest reward. We look forward to welcome you back to.. paradise! Warm regards, Paulette Tang PA to General Manager

Truly Luxury experience. Friendly and flexible staff. Clean and fantastic food. Clean and beautiful beach.

トリップアドバイザーの評価 5.0/5

agnieszkamaria_2016 トリップアドバイザー認証口コミ

Fantastic hotel. Great food. Clean beach. Very friendly and flexible staff (we asked for late check-out and were offered it with no additional charge

Dear Madam, Thank your for sharing your positive review. We are delighted to read your satisfaction which is our pride and motivation. Kindest regards, Paulette Tang PA to Management

Bad experience

トリップアドバイザーの評価 2.0/5

Shayna D トリップアドバイザー認証口コミ

I guess I got the worst room in the whole hotel. On arrival I waited for someone from the hotel come take our luggage, after 10 minutes of wait I carried all my luggages as well as those of my son inside. Now the hotel room, no toiletries. I had to ask for soap, slippers. They clean the room at 3, towels were removed but not replaced. I asked for towels they said someone will deliver, but it never came. No more tea or coffee on the second day, On second night I wanted to watch a movie on the TV, to my surprise TV not working 😢.

Dear Valued Guest, Thank you for sharing your experience. We are truly sorry that your stay did not meet expectations and for the inconveniences you encountered, from the arrival to the room service issues. This is not the level of service we strive to provide, and your feedback has been shared with the team for immediate improvement. Please accept our apologies for the mishaps. Kindest regards Paulette Tang PA to General Manager

Exceptional service that made our family feel at home

トリップアドバイザーの評価 5.0/5

Ayman K トリップアドバイザー認証口コミ

We recently stayed at Sofitel Mauritius L’Impérial Resort & Spa and had a truly wonderful experience from start to finish. The resort itself is beautiful, well maintained, and perfectly located, but what really made our stay exceptional was the people. A very special thank you to Vanish from Guest Services, professional, warm, and genuinely helpful. Nothing was ever too much trouble, and his support made our stay seamless and stress-free. We also want to extend a huge thank you to Veen and the poolside service team. They went above and beyond, especially with our children. Vin was incredibly thoughtful. The level of care made a big difference for our family and allowed us to truly relax. The poolside service was excellent, attentive without being intrusive, and consistently friendly. The team made our children feel welcome and looked after, which says a lot. Overall, this was a 5-star experience in every sense. We left feeling genuinely looked after and would absolutely return. Highly recommended for families and anyone who values great service.

Dear Valued Guest, Thank you very much for taking the time to share such a kind and detailed review. We are truly delighted to know that you had a wonderful stay with us. Your special mentions of Vanish, Veen and the poolside service team will be shared with them—they will be thrilled to know they made such a positive impact on your family’s experience. It was a pleasure to have you as our guests, and we sincerely hope to welcome you and your family back to Sofitel Mauritius L’Impérial Resort & Spa in the near future. We take this opportunity to wish you all the very best for a wonderful 2026! Warm regards Paulette Tang PA to General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 422 件のレビュー 8.9/10 ロケーション
  • 753 件のレビュー 7.5/10 客室
  • 1,171 件のレビュー 8.1/10 サービス
  • 8 件のレビュー 6.2/10 インターネット
  • 267 件のレビュー 5.2/10 清潔さ
  • 173 件のレビュー 7.8/10 朝食
  • 158 件のレビュー 5.5/10 お値打ち度

Powered by Trustyou

周辺の他の施設

SO Sofitel Mauritius 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 (826 件のレビュー)

At 23.146 km

ホテルを表示