メルキュールアンティーブソフィアアンティポリス 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,068 件のレビュー

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説明

ホテルのその他の情報

  • 屋根付きのテラスのあるレストラン「Le Hillside」、シェフやハウス スペシャルをご用意しております。

  • 5つのイベントスペース

  • 木曜日はテーマナイト、火曜日はアフターファイブ イベントを開催しています。

  • 専用の無料駐車場(リゾート内に電気自動車用充電器完備)

  • 無料の囲い付き駐車場

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ホテル所在地

メルキュールアンティーブソフィアアンティポリス

Rue Albert Caquot
06560 ヴァルボンヌ
フランス

GPS:43.62087, 7.05584

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

HillSide - Brasserie Maison

居心地のよいレストラン「ヒルサイドブラッセリーメゾン」では、正午から14時、19時から22時までお食事をお楽しみいただけます。シェフのニコラ・マッセが、旬の食材を使い、特に有名なサラダをはじめとした趣向を凝らした郷土料理をご提供します。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,068 件のレビュー

トリップアドバイザーの評価  4.0/5  693 件のレビュー

Not great. Too noisy

トリップアドバイザーの評価 2.0/5

Joe P トリップアドバイザー認証口コミ

Noisy hotel. Every night there was something noisy on in the garden. Was there to work and disturbed by parties and on final night a full blown concert that went on till after midnight. This was a Thursday night not the weekend. Cannot recommend.

3 Star not 4 star hotel - the website is not a true representation at all

トリップアドバイザーの評価 2.0/5

KittyG943 トリップアドバイザー認証口コミ

So firstly the good stuff, good carpark, nice reception area, quiet room, fresh water on each floor. Now where to start. This hotel is not 4 star. The items listed on the website are not in the rooms. There are No fridges, No coffee makers, No slippers, No safe and only one single chair in the rooms. There are also No drawers to put stuff in either and the TV does Not work. The staff are not very helpful either and if you complain you are ignored or told it is your fault. We were told we had not booked a four star room... I actually had to leave the hotel two days early due to not having certain amenities which meant I could not store my vital medicines properly once the hot weather came. It was hard. The pool was closed (no warning) and we were not advised we had access to the sister hotel one. The meals were ordered incorrectly and we gave up complaining (eg one of our sons ordered fries and was given mashed potato and the child dessert was charged as extra instead of included). We queried this and it was sorted but it was another thing. I have stayed in so many Mercures and Accor branded hotels over the years and this was the most disappointing. It is a shame as with a few tweaks and some staff training it is not difficult to sort these issues - one simple way would be to update the website and the amenities shown and also list as a 3 not 4 star hotel which is an accurate representation.

Nice hotel next to Mouratoglou

トリップアドバイザーの評価 5.0/5

GlobalTravelerToday トリップアドバイザー認証口コミ

Turned out to be an excellent choice for a hotel if Mouratoglou is fully booked. Short walk to Mouratoglou in about 5-7 mins. We enjoyed our one night stay in a modern room/nice bathroom with a view of the pool. Kids meal was excellent (generous portion of chicken/fries). Sometimes when we wanted variety from the food at Mouratoglou, we would pop over for dinner!

Very bad experience

トリップアドバイザーの評価 1.0/5

Solveiga L トリップアドバイザー認証口コミ

There was a mistake and the hotel did not accept us when we arrived late at night with two very small children. Also promised to refund the money for the stay that didn't happen, but as a result they didn't refund the money paid. Very nasty and arrogant attitude of the staff.

Bar prices and lack of housekeeping training let this hotel down but pool area is great

トリップアドバイザーの評価 3.0/5

KayakingNomad Friends getaway - トリップアドバイザー認証口コミ

Great pool area with loungers and sun and shade areas. Staff friendly. The standard rooms are functional, but lacked basics like a safe and minibar. Do not disturb signs on the door were just ignored by housekeeping - every day, despite telling the house keeping every day & reception that housekeeping was not needed, staff still came in the room to clean. With work sensitive material in the room that was very frustrating. On check in reception staff asked whether housekeeping was required and if not a donation is made to a children’s charity. I asked for the donation to be made - but it may be that if a room is not cleaned the housekeeping do not get paid. If that is the hotel policy they should explain that as it is a very unfair policy on housekeeping staff. The bar area is very nicely decorated with comfortable seating both inside & on the terrace, but the bar prices are shockingly high. A bottle of sparkling water was €10, beer €9 and -€5 for a coke. Unsurprisingly every night the bar was empty. There is a local bus into Antibe - €1.50 ( have to pay cash) but the last bus returning to the hotel is at 20:00. A taxi from Antibe to the hotel is €40, Uber price is around €25. Hotel arranged taxi to Nice airport €90. The area surrounding the hotel is beautiful for walking and cycling. Antibe is a lovely traditional town with choice of restaurants and bars and beaches. It is totally different to glitzy Cannes which is just 10 minutes from Antibes on the train.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 177 件のレビュー 9.4/10 ロケーション
  • 449 件のレビュー 6.3/10 客室
  • 541 件のレビュー 9.1/10 サービス
  • 8 件のレビュー 7.1/10 インターネット
  • 162 件のレビュー 7.7/10 朝食
  • 162 件のレビュー 6.3/10 清潔さ
  • 76 件のレビュー 8.9/10 プール
  • 6 件のレビュー 4/10 ウェルネス・温泉エリア

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