纽卡斯尔机场诺富特酒店 4 星

Tripadvisor 评级 4.0/5 1,605 评论

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纽卡斯尔机场诺富特酒店 - Image 1
纽卡斯尔机场诺富特酒店 - Image 2
纽卡斯尔机场诺富特酒店 - Image 3
纽卡斯尔机场诺富特酒店 - Image 4
Ponteland Road Kenton, NEWCASTLE UPON TYNE, NE3 3HZ 纽卡斯尔, 英国

描述

酒店其他优惠

  • 提供免费无线网络的现代宽敞客房

  • Pool and gym not open

  • 提供各种明亮的多功能活动场所供您选择

  • 早上 5 点开始为搭乘早班飞机的客人提供早餐

  • 距纽卡斯尔机场 5 分钟车程

我们的客房

酒店位置

纽卡斯尔机场诺富特酒店

Ponteland Road Kenton, NEWCASTLE UPON TYNE
NE3 3HZ 纽卡斯尔
英国

GPS:55.007732, -1.667603

电话
传真 +44 191 214 0633

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ELEMENTS RESTAURANT & BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.0/5  1,605 评论

What a lovely find.

Tripadvisor 评级 5.0/5

maureen7983 Couples - 经 TripAdvisor 认证的评论

We stayed here for two nights whilst visiting friends in the area. The hotel was quiet and we had a lovely room which was spotlessly clean and comfortable. Very good bathroom and shower, big fluffy towels. Toiletries provided. Large car park with easy parking near to the hotel. Fast free wifi. We ate in the hotel the first night and were really impressed with the quality of the food. Definitely not reheated , microwaved meals. My pizza was delicious. Breakfast was good too with plenty of choice. The second night we ate at the Toby Inn next door (2 min walk) because they had an offer on, but wished we had stayed in the hotel. All the staff were really friendly and helpful . Reception called us a taxi to go into Newcastle, which costs £12 each way, but we didn’t want to drive and park. We just found the hotel difficult to find off the roundabout. We could see the sign, but didn’t realise we had to go down a side road. (Our fault). We both said this Novotel was much better than some Hiltons we’ve stayed in, and we would recommend and return next time in the area.

Thank you for your very kind review, the team are all delighted to hear your positive feedback. Great to hear you all found our rooms to be very comfortable and that you thoroughly enjoyed your stay, particularly your meals in our restaurant. We can't wait to welcome you back again on your next visit to Newcastle!

Absolutely stunning hotel

Tripadvisor 评级 5.0/5

liza588 家庭住宿 - 经 TripAdvisor 认证的评论

This hotel is fabulous, I believe it is recently refurbished. The room we have is stylish and modern. We were planning to head out for food but weather suggested otherwise. So glad we stayed - the menu was lovely and very reasonable. The food was absolutely stunning and we all cleared our plates (family.of 4). All the staff in the hotel were friendly and attentive. So happy we decided to stay overnight before our flight

Thank you for taking the time to leave a review for us, we're delighted that you enjoyed your stay and in particular your dining experience in our restaurant. I hope you and your family are having a wonderful holiday! We all look forward to welcoming you back again in the future.

Family function

Tripadvisor 评级 5.0/5

P2266AXdons 家庭住宿 - 经 TripAdvisor 认证的评论

I feel compelled to write this review because I recently had a Covid related issue involving the Novotel Newcastle and I was astounded by the professionalism, efficiency and friendliness with which Paul Holmes and Michael Sutherland helped me to achieve an outcome with which I am delighted. From day one they were always prepared to take my calls or call me back quickly. My emails were always promptly answered and throughout the process these two gentleman made me feel like a valued Novotel client. I would certainly have no hesitation in recommending any hotel that was managed by either Paul or Michael. They display customer service at its very best. Kindest regards, Don Sweeney.

TERRIBLE CUSTOMER SERVICE, DO NOT RECOMMEND!!!

Tripadvisor 评级 1.0/5

AbramKG 家庭住宿 - 经 TripAdvisor 认证的评论

I stayed here for a few days and parking is meant to be FREE for hotel guests as stated on their website, when i returned home i received a £170 fine from their car park!! I spent more than 2 weeks trying to call Parking Eye (car park company) and Novotel trying to sort out this problem as I did not do anything wrong but NO ONE wants to help, especially the duty managers. Also, Parking Eye has put a FAKE address on their website and no number that works to talk to someone. I had to email them and they would take ages to respond and when they do respond its no help. At Novotel they were extremely rude to me and very unhelpful, it was terrible customer service especially from someone that is meant to have power and be head manager. The staff are lazy and do not want to do their job, all they had to do was give me a reference number and call Parking Eye company to confirm I was a guest at their hotel and the fine would be returned to me BUT NO they basically told me there was nothing we could do about it as the money has been taken out of my account now and to just let the situation go. This is false advertisement and fraud!! Parking Eye and Novotel are in partnership together to steal people's money as none of them want to help and blaming it on the customer, even when you appeal and give all the relevant info. I DO NOT RECOMMEND THIS HOTEL TO ANYONE!

Excellent stay

Tripadvisor 评级 5.0/5

LjbRgbEmbCeb 商务住宿 - 经 TripAdvisor 认证的评论

As a key worker during the pandemic I have been staying in various hotels through the Covid crisis and this was one of my favourites. Easy to find, room was clean, comfortable and well equipped. Best of all was the service - really friendly, and I felt looked after throughout my stay, despite the strangeness of the times!

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其他网络用户评价我们的酒店

  • 8 评论 10/10 位置
  • 14 评论 9.2/10 房间
  • 16 评论 10/10 服务
  • 8 评论 8.9/10 清洁度
  • 6 评论 10/10 早餐
  • 6 评论 6.2/10 食物

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