诺富特奥尔良圣让德布赖埃酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 994 评论

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诺富特奥尔良圣让德布赖埃酒店 - Image 1
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诺富特奥尔良圣让德布赖埃酒店 - Image 4
凡尔登大道 145 号, 45800 SAINT JEAN DE BRAYE, 法国

描述

酒店其他优惠

  • Lina 餐厅

  • 距离 A10/A19 高速公路仅 8 分钟路程

  • 室外温水游泳池，带露台

  • 250 平方米全新改造的休闲区

  • 免费私人停车场

我们的客房

酒店位置

诺富特奥尔良圣让德布赖埃酒店

凡尔登大道 145 号
45800 SAINT JEAN DE BRAYE
法国

GPS:47.922455, 1.988765

电话
传真 +33 2 38 84 66 61

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LINA RESTAURANT

快来体验我们的美食餐吧，这里主打意大利风格。我们的主厨供应自制的美食以及精选的汉堡包。提供轻松时尚的氛围，供应简单正宗的美食。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  994 评论

TripAdvisor 评级  3.7/5  839 评论

More expensive than Michelin and lacked the service

Tripadvisor 评级 3.0/5

Harriett_Grace 家庭住宿 - 经 TripAdvisor 认证的评论

We have been coming for the past 3 years or so as it is a better quality of dog friendly hotel. Unfortunately the restaurant has never been what they think. Service takes forever & is expensive for what it is. I asked for a porn star martini which came after a long while and we paid there and then. Another member of staff came a while later and asked me to pay for my drink, i explained I had and he wanted to argue that I hadn’t. He then came back with change a while later 😂 no sorry .. missed things we had asked for and delayed in getting menus for dessert. Baring in mind we went to A MICHELIN restaurant the previous day, 4 people with a bottle of wine, 3 cocktails and 3 course with coffee was €35 more .. wow. Food is alright. The shining star is the waitress with the black bobbed hair, she is always smiley and offered the dogs water and mopped around us. She should be noticed for how lovely she is!

Mixed visit- could be better

Tripadvisor 评级 3.0/5

Inspire11585061512 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed for two nights with our two toddlers. Check in was really poor. A french man before us in the line was shouting at the receptionist who was then visibly upset which meant she did not give us much information. A later rncounter with reception was also poor- they only give pool towels to adults so I am not sure what we were supposed to use on our children? Room was great and spacious although it took three hours to get a cot including a visit to the room from a receptionist! Pool was good and nice addition of a bouncy castle. Prices in bar are high but same in all novotels. We didnt eat in the hotel as we were not impressed with bar staffs attitude, opted to eat in italian next door which was great. Parking was plentiful and close to tram stops to get into orleans.

Dear, Thank you for taking the time to share your feedback following your two-night stay with us. We are delighted to hear that you enjoyed the size and comfort of your room, the swimming pool, as well as the children’s facilities such as the bouncy castle, and that you found our parking and access to public transport to Orléans convenient. However, we are truly sorry to learn that your experience at the reception and the bar did not meet your expectations. We have taken note of your comments regarding the welcome you received, the delay in providing a baby cot, as well as the availability of pool towels for children. These points will be reviewed with our teams in order to improve the quality of our services and ensure a more pleasant experience in the future. We sincerely hope to have the opportunity to regain your trust and to welcome you back on a future visit to the region. Kind regards,

Enjoyable visit

Tripadvisor 评级 4.0/5

Adrian H 家庭住宿 - 经 TripAdvisor 认证的评论

We had a very enjoyable stay on our journey southwards, the room was clean and the swimming was a good place to relax after a day of travelling. The staff were friendly, helpful, and professional We eat in the restaurant and had an enjoyable evening meal and breakfast.

Dear Guest, Thank you very much for your kind feedback. We’re delighted to hear that you had an enjoyable stay during your journey south. It's great to know you appreciated the clean room, the relaxing swim, and the friendly and professional service from our team. We’re also pleased that you enjoyed your evening meal and breakfast in our restaurant. We hope to have the pleasure of welcoming you back on a future visit! Warm regards, Novotel Orléans Saint Jean de Braye

Quitet, specious and even a pool!

Tripadvisor 评级 4.0/5

MaxMeij 经 TripAdvisor 认证的评论

Great beds, specious rooms and easy to reach from the motorways. Keep in mind the location is on the east side of Orleans. Comfy beds, bath, shower, tea/coffee facilities, minibar with complementary spring water. Perfect beds. Even a pool in the garden. Though surround by a few roads, the site itself is quiet. We slept with open windows. Restaurant is conveniënt but seems a bit overprices. Though it is a bit furter from the nort soutn Motorways, we liked this site better than the Accor hotels in other Orleans suburbs such as Saran.

Dear Max, We are pleased to hear you enjoyed your stay with us and we are looking forward to welcoming you again soon. Warmest Regards

Terrible communication !

Tripadvisor 评级 1.0/5

nigel w 经 TripAdvisor 认证的评论

I booked this hotel for my wife and I for 29th of April so we could attend a nearby car show . Unfortunately three days before my wife was admitted to hospital . The booking was non refundable , but given the circumstances , I thought a voucher for a future stay might be possible . On the Saturday morning I rang the hotel to inform them that we wouldn't be coming and a very helpful member of staff informed me a voucher /credit may be possible . I would have to speak to the general manager , but being a weekend and a public holiday on the Monday ... could we ring back Tuesday . We did this to be yold he was in a meeting . Could we ring back in two hours . We rang back in three . Still in a meeting (? ) We were asked our full details so he could ring us back . A week later .. absolutley nothing !. I've tried to message them but it takes you to the main company website . So I messaged them .... nothing ! Put a post on their facebook page ... nothing . Not the first time I've had a bad experience with Novotel . Six years ago I booked the one near Montlucon after a four hour drive to attend a big camping show. After returning to the hotel at 10pm on a Saturday night we were told the bar was shut .....due to lack of staff to man it (!!) I'm afraid that's it ... will never consider a Novotel again .. and I'm 148 Euros out of pocket !

Dear Mr. PLOD NIGEL, We thank you for your review. I'm sorry to hear that there was a health problem with your wife before your stay in our hotel, I hope everything is better now. I didn't receive any information regarding your issue, could you please send us an email to the GM adress : h1075-gm@accor.com. I think we can try to find an understanding because it is an exceptionnal reason. Looking forward to your mail. Best regards, Bernardo MENDES Front Office Manager

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其他网络用户评价我们的酒店

  • 194 评论 8.8/10 位置
  • 593 评论 6.9/10 房间
  • 460 评论 8/10 服务
  • 8 评论 6/10 上网
  • 285 评论 7.4/10 早餐
  • 227 评论 5.2/10 清洁度

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