Novotel Орлеан Шарбонье 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 996

Гарантия
лучшей цены
Novotel Орлеан Шарбонье - Image 1
Novotel Орлеан Шарбонье - Image 2
Novotel Орлеан Шарбонье - Image 3
Novotel Орлеан Шарбонье - Image 4
145 Avenue de Verdun, 45800 СЕН-ЖАН-ДЕ-БРЕЙ, Франция

Описание

Особенности отеля

  • Ресторан Lina

  • 8 мин от трасс A10/A19

  • Открытый бассейн с подогревом и террасой

  • Обновленные зоны отдыха площадью 250 м²

  • Бесплатная частная парковка

Наши номера

Расположение отеля

Novotel Орлеан Шарбонье

145 Avenue de Verdun
45800 СЕН-ЖАН-ДЕ-БРЕЙ
Франция

GPS:47.922455, 1.988765

Телефон
Факс +33 2 38 84 66 61

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LINA RESTAURANT

Отдохните и насладитесь приятными моментами в ресторане LINA. Наш шеф-повар Ф. Мартинс со статусом MAITRE RESTAURATEUR приготовит для вас вкусные блюда из свежих местных ингредиентов. Мы готовы радушно вас принять.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 996

Рейтинг TripAdvisor  3.7/5  Отзывов: 839

More expensive than Michelin and lacked the service

Примечание: Tripadvisor 3.0/5

Harriett_Grace Семьи - Реальные отзывы TripAdvisor

We have been coming for the past 3 years or so as it is a better quality of dog friendly hotel. Unfortunately the restaurant has never been what they think. Service takes forever & is expensive for what it is. I asked for a porn star martini which came after a long while and we paid there and then. Another member of staff came a while later and asked me to pay for my drink, i explained I had and he wanted to argue that I hadn’t. He then came back with change a while later 😂 no sorry .. missed things we had asked for and delayed in getting menus for dessert. Baring in mind we went to A MICHELIN restaurant the previous day, 4 people with a bottle of wine, 3 cocktails and 3 course with coffee was €35 more .. wow. Food is alright. The shining star is the waitress with the black bobbed hair, she is always smiley and offered the dogs water and mopped around us. She should be noticed for how lovely she is!

Mixed visit- could be better

Примечание: Tripadvisor 3.0/5

Inspire11585061512 Семьи - Реальные отзывы TripAdvisor

Stayed for two nights with our two toddlers. Check in was really poor. A french man before us in the line was shouting at the receptionist who was then visibly upset which meant she did not give us much information. A later rncounter with reception was also poor- they only give pool towels to adults so I am not sure what we were supposed to use on our children? Room was great and spacious although it took three hours to get a cot including a visit to the room from a receptionist! Pool was good and nice addition of a bouncy castle. Prices in bar are high but same in all novotels. We didnt eat in the hotel as we were not impressed with bar staffs attitude, opted to eat in italian next door which was great. Parking was plentiful and close to tram stops to get into orleans.

Dear, Thank you for taking the time to share your feedback following your two-night stay with us. We are delighted to hear that you enjoyed the size and comfort of your room, the swimming pool, as well as the children’s facilities such as the bouncy castle, and that you found our parking and access to public transport to Orléans convenient. However, we are truly sorry to learn that your experience at the reception and the bar did not meet your expectations. We have taken note of your comments regarding the welcome you received, the delay in providing a baby cot, as well as the availability of pool towels for children. These points will be reviewed with our teams in order to improve the quality of our services and ensure a more pleasant experience in the future. We sincerely hope to have the opportunity to regain your trust and to welcome you back on a future visit to the region. Kind regards,

Enjoyable visit

Примечание: Tripadvisor 4.0/5

Adrian H Семьи - Реальные отзывы TripAdvisor

We had a very enjoyable stay on our journey southwards, the room was clean and the swimming was a good place to relax after a day of travelling. The staff were friendly, helpful, and professional We eat in the restaurant and had an enjoyable evening meal and breakfast.

Dear Guest, Thank you very much for your kind feedback. We’re delighted to hear that you had an enjoyable stay during your journey south. It's great to know you appreciated the clean room, the relaxing swim, and the friendly and professional service from our team. We’re also pleased that you enjoyed your evening meal and breakfast in our restaurant. We hope to have the pleasure of welcoming you back on a future visit! Warm regards, Novotel Orléans Saint Jean de Braye

Quitet, specious and even a pool!

Примечание: Tripadvisor 4.0/5

MaxMeij Реальные отзывы TripAdvisor

Great beds, specious rooms and easy to reach from the motorways. Keep in mind the location is on the east side of Orleans. Comfy beds, bath, shower, tea/coffee facilities, minibar with complementary spring water. Perfect beds. Even a pool in the garden. Though surround by a few roads, the site itself is quiet. We slept with open windows. Restaurant is conveniënt but seems a bit overprices. Though it is a bit furter from the nort soutn Motorways, we liked this site better than the Accor hotels in other Orleans suburbs such as Saran.

Dear Max, We are pleased to hear you enjoyed your stay with us and we are looking forward to welcoming you again soon. Warmest Regards

Terrible communication !

Примечание: Tripadvisor 1.0/5

nigel w Реальные отзывы TripAdvisor

I booked this hotel for my wife and I for 29th of April so we could attend a nearby car show . Unfortunately three days before my wife was admitted to hospital . The booking was non refundable , but given the circumstances , I thought a voucher for a future stay might be possible . On the Saturday morning I rang the hotel to inform them that we wouldn't be coming and a very helpful member of staff informed me a voucher /credit may be possible . I would have to speak to the general manager , but being a weekend and a public holiday on the Monday ... could we ring back Tuesday . We did this to be yold he was in a meeting . Could we ring back in two hours . We rang back in three . Still in a meeting (? ) We were asked our full details so he could ring us back . A week later .. absolutley nothing !. I've tried to message them but it takes you to the main company website . So I messaged them .... nothing ! Put a post on their facebook page ... nothing . Not the first time I've had a bad experience with Novotel . Six years ago I booked the one near Montlucon after a four hour drive to attend a big camping show. After returning to the hotel at 10pm on a Saturday night we were told the bar was shut .....due to lack of staff to man it (!!) I'm afraid that's it ... will never consider a Novotel again .. and I'm 148 Euros out of pocket !

Dear Mr. PLOD NIGEL, We thank you for your review. I'm sorry to hear that there was a health problem with your wife before your stay in our hotel, I hope everything is better now. I didn't receive any information regarding your issue, could you please send us an email to the GM adress : h1075-gm@accor.com. I think we can try to find an understanding because it is an exceptionnal reason. Looking forward to your mail. Best regards, Bernardo MENDES Front Office Manager

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Другие интернет-пользователи оценили наш отель

  • 194 Отзывов 8.8/10 Расположение
  • 593 Отзывов 6.9/10 Номер
  • 460 Отзывов 8/10 Сервис
  • 8 Отзывов 6/10 Интернет
  • 285 Отзывов 7.4/10 Завтрак
  • 227 Отзывов 5.2/10 Чистота

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