Mercure Орлеан Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 017

Mercure Орлеан Центр - Image 1
Mercure Орлеан Центр - Image 2
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Mercure Орлеан Центр - Image 4

Описание

Особенности отеля

  • Meeting room 150m²

  • Открытый бассейн без подогрева, открытая терраса, фитнес-зал, конференц-зал

  • Наземная автостоянка и охраняемый закрытый гараж - за плату.

  • Семейный номер, детская кроватка, 10 минут ходьбы от центра города

  • Ресторан у бассейна предлагает блюда из свежих местных продуктов

Наши номера

Расположение отеля

Mercure Орлеан Центр

44,quai Barentin
45000 ОРЛЕАН
Франция

GPS:47.897987, 1.896331

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

L'ENTRACTE

Restaurant brasserie traditionnelle

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 017

Рейтинг TripAdvisor  3.9/5  Отзывов: 1 371

Примечание: отзывы клиентов 5.0/5

Volha P. Индивидуальные путешественники - Проверенные отзывы - ALL

Отель отличный, все в шаговой доступности, чисто, хороший завтрак

Уважаемая Вольга, Благодарим Вас за положительный отзыв о нашем отеле. Мы рады узнать, что Вы остались довольны расположением, чистотой и качеством завтрака. Ваши слова вдохновляют нашу команду стремиться к еще более высоким стандартам обслуживания. С уважением, Пьер Адъюнкт директора

Nice hotel, but don't book the diner option

Примечание: Tripadvisor 3.0/5

Peter V Реальные отзывы TripAdvisor

The hotel is quite nice and up to standard, but... When booking I took the option for a diner at €25 just like I did in 2024. In 2024 I was allowed to choose from the normal card and this was a fair deal with nice food. This year they had changed the concept and presented me a 'reduced card', with only cheap options (lettuce + ham + cheese kind of salads). This was definitely not value for money and made my stay a lot less agreeable. (On my way back north later this vacation, I used another Mercure in Orleans, they still have the old concept and it was a lot more enjoyable)

Great location but tired bedrooms

Примечание: Tripadvisor 3.0/5

Tiamo1967 Couples - Реальные отзывы TripAdvisor

This is a great location with easy to access car park. Staff are friendly however the reception desk was under staffed, just one person handling check-ins/outs, answering thr phone. The lobby was clean and stylish however the bedroom and corridor on floor two was tired. There were bleach marks on the carpet both in the corridor and bedroom and the feel of the room is of “make do”. Not a warm feeling, very sparse in the way of soft furnishings, kettle but no milk, paper cups… On the positive, there was a fridge with two waters inside. Overall it looks like a hotel that was styled in the 80’s and needs to redone.

The usual high standard Accor

Примечание: Tripadvisor 4.0/5

Gordon657 Реальные отзывы TripAdvisor

My standard overnight stop for several years. The restaurant has been refurbished and the food has improved. Some rooms have a view of the Loire Car parking is secure and it is a short distance to the peage.

The Customer is always Wrong

Примечание: Tripadvisor 2.0/5

tobys213 Реальные отзывы TripAdvisor

When we arrived at the Hotel Mercure Centre the check-in process was very convoluted and not only was our room not ready but they thought the booking was for room only, whereas it was half-board and, after checking something, they said that was fine. All went well at this hotel until the start of our second evening meal there. We had an evening meal on day one without a problem and also breakfast on day two. However, shortly after sitting down for dinner on the second evening, the head waiter walked over to our table and, in a very loud voice that everyone in the restaurant could hear, proceeded to tell us we had not paid to have dinner or indeed for breakfast either. We were quite stunned by his abrasive, loud, arrogant manner and the fact that despite us repeatedly telling him the hotel must have made a mistake, never at one point did he stop to consider this possibility but simply repeated himself. It got worse from there, as he was joined by a lady from reception who stood next to him and basically repeated what he had said. At no point during this exchange did they demonstrate an attitude of "the customer is always right", in fact it was the complete opposite. My wife was becoming visibly upset but still they would not accept what we were saying, made worse by the embarrassment of all the other diners looking at what was going on. We said we would get the booking paperwork from our room, which we took to the reception desk. At the point of doing so, the receptionist announced she had found the booking information on a system "in the background" and that we were, in fact, correct. So you might think that would have prompted an apology from both the receptionist and the head waiter, but no - he said "it wasn't our fault and it wasn't their fault!" Well, in actual fact it was entirely their fault. Still without an apology he said we could choose any 3 courses from the menu without additional cost, but by this time it was after 9pm so we simply chose our food from the half-board menu. We are both so incredibly disappointed by the behaviour and attitude of those members of staff and would have expected much more from a hotel such as the Mercure.

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Другие интернет-пользователи оценили наш отель

  • 432 Отзывов 8.3/10 Расположение
  • 747 Отзывов 5.3/10 Номер
  • 577 Отзывов 8.7/10 Сервис
  • 11 Отзывов 2.9/10 Интернет
  • 300 Отзывов 6/10 Атмосфера
  • 278 Отзывов 8.2/10 Завтрак
  • 205 Отзывов 7.1/10 Удобства
  • 180 Отзывов 4.8/10 Чистота

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