Novotel Southampton 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 155

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1 West Quay Road, SO15 1RA SOUTHAMPTON, Wielka Brytania

Opis

O hotelu

  • Centralna lokalizacja, wiele połączeń komunikacyjnych, kilometr od portu promów Red Funnel

  • Zaplecze rekreacyjne, w tym fitness, sauna i basen. Miejsce do pracy, darmowe Wi-Fi, TV 32″

  • Obiekty weselne na nawet 330 gości

  • Nowoczesna restauracja, swobodne posiłki, bogaty ciepły bufet śniadaniowy (z naleśnikami!)

  • 10 sal konferencyjnych i bankietowych mogących pomieścić 500 osób

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Lokalizacja hotelu

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
Wielka Brytania

Pozycja GPS:50.904846, -1.414687

Telefon
Faks +44 23 8022 2158

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

BAR

Zachwyć się żywiołową atmosferą hotelu Novotel. Stylowe wnętrza zachęcają do rozsmakowania się w różnorodnych piwach, winach i koktajlach serwowanych przez miły i przyjazny personel. Nasz bar to doskonałe miejsce, by zaznać odprężenia i miło spędzić czas.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 155

Ocena TripAdvisor  3.8/5  Liczba opinii: 2 547

An awful experience with terrible customer service

Ocena na stronie TripAdvisor 1.0/5

Jamie B Opinia zatwierdzona w TripAdvisor

I had booked for Friday 30th January for 2 nights and arrived at around 4pm. Whilst I have staved there before with each time with an ever worsening service, I will not return. My last stay was blighted by a very rude and discourteous member of staff. I was offered a free upgrade in response to my complaint for this visit but the attitude of the staff was worse than before. There were 2 female members of staff, one Indian and one Polish, at reception who talked down to me and point blank refused to listen to anything I said. The room i had been allocated had no holder for the shower head. I asked politely for another room with a proper shower but I was met with rudeness and an aggressive tone, and the suggestion that I was the aggressor which is totally wrong. All of this made me very upset as they were making me out to be a liar and an inconvenience to them by daring to ask for an appropriate level of customer service. With the intervention of my father I managed to get them to agree to cancel but no apology was made and I made a last minute booking at Voco. The superb treatment I was given there only served to highlight what an awful service I had been given at Novotel.

Home from home.

Ocena na stronie TripAdvisor 5.0/5

429Happy Opinia zatwierdzona w TripAdvisor

Such a welcome for sure. Catherine Natasha and Maeve on reception such caring and endearing welcomes. To Colin the father of the hotel and Veronica in the restaurant and bar. Such a special hotel. Home from home. Thank you all from housekeeping to those not mentioned.

Our 'go to' hotel when visiting Southampton.

Ocena na stronie TripAdvisor 5.0/5

Julie R Opinia zatwierdzona w TripAdvisor

Our second stay at this hotel. Once again I couldn't fault it. Clean, comfortable room. The staff were lovely, going above and beyond to assist us. The hotel is perfectly located to access the train station, cruise port, and West Quay shopping and restaurant complex.

Lovely Hotel

Ocena na stronie TripAdvisor 4.0/5

Shiraz C Opinia zatwierdzona w TripAdvisor

Stayed at Novotel- Southampton for the night. Was checked in by Joyce who was very thorough, kind and helpful for our family. Cant thank her enough for going above and beyond. Room was very spacious and clean. Would recommend highly

Worst Xmas Party & Meal

Ocena na stronie TripAdvisor 1.0/5

madharrilu Opinia zatwierdzona w TripAdvisor

Xmas Party worst food ever! Starter warm Camembert on a cold plate with stale bread. Tasted awful. Beef as the main which I could even eat as it was so tough in the horrendous sauce. The roast portages and parsnip if you could even call them that looked anaemic. I opted for cheese and crackers for desert which I thought you couldn’t go wrong. I think even a child could have presented it better. Dried apricots, sultanas, 2 chopped pieces of celery , 3 crackers and some cheese. One of the party had cheese cake which I tried and most probably the best out of all of it. This was £50 head, thankfully the company paid and we only had to pay 5% which was still too much. The DJ was awful it was like a school disco. Even when I asked for a change of music he had no idea. The lobby bar was cheaper than the function room, wine £29 bottle, function room £32. The room was stripped of all decorations off tables by 22.30 felt they wanted us out.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 800 Liczba opinii 9.4/10 Lokalizacja
  • 1 192 Liczba opinii 5.9/10 Pokój
  • 1 024 Liczba opinii 8.4/10 Obsługa
  • 16 Liczba opinii 5.6/10 Internet
  • 633 Liczba opinii 5.1/10 Komfort
  • 412 Liczba opinii 7.1/10 Śniadanie
  • 411 Liczba opinii 6.5/10 Czystość
  • 281 Liczba opinii 5.4/10 Jedzenie

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