宜必思纽伦堡阿尔斯塔特酒店

客户意见评级 (ALL 评级) 4.2/5 786 评论

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Koenigstrasse 74, 90402 纽伦堡, 德国

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酒店位置

宜必思纽伦堡阿尔斯塔特酒店

Koenigstrasse 74
90402 纽伦堡
德国

GPS:49.448088, 11.080667

电话
传真 +49 911 209684

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

BAR

我们的酒店酒吧全天候欢迎您的光临。这里全天候供应饮料和小吃，您还可观看天空频道现场直播的体育赛事。免费无线网络任君使用。我们期待着您的大驾！

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  786 评论

TripAdvisor 评级  4.0/5  1,111 评论

Poor management!! Beware!!!

Tripadvisor 评级 1.0/5

Camper27028686804 经 TripAdvisor 认证的评论

I second the comments regarding poor management. When booking two rooms the computer glitched and reset the date to the day I was making the reservation. I noticed it when I went to print my confirmation. Tried calling the hotel, either the phone would not ring or it would ring for a long time with no answer. I write an -mail and they said sorry we are not changing the date and will keep your money. No acknowledgment of the system issues. So, they got the same money they would have had if they just moved the rooms two days. So, bottom line, if you ever have any issues at all, you will not receive any customer service and be totally screwed. So they got the same money they would have it they adjusted the date, but showed their true non-customer service. Book at your own risk!

Dear Camper, Thank you for taking the time to tell us about your experience at the ibis Nürnberg Altstadt . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, I cannot find out from your review which booking you are talking about. I would be very happy if you contact us by phone or email so that I can investigate the case. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadine Emmert- Assistant General manager

I would return for sure

Tripadvisor 评级 5.0/5

johanaf385 经 TripAdvisor 认证的评论

I loved the hotel, the stay was short (one night) but super restful, the breakfast was great and it is very close to the central train station, and near the hotel there are several places to eat, drugstores and places of interest. super recommended I would return for sure

Dear Johana, We very much appreciate your comments regarding your stay at the Ibis Hotel Nürnberg Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Schlotterbeck-Reservationmanager

The only good point is the location

Tripadvisor 评级 1.0/5

rkrossi Couples - 经 TripAdvisor 认证的评论

The room is incredibly noisy, lacking sound isolation from the street. The bed is uncomfortable, and the pillows are even worse. Additionally, there's a lingering smell of cigarette smoke in the hotel, noticeable on the stairs and in some rooms despite it being prohibited.

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Hotel Nürnberg Altstadt. I am sorry that your experience did not meet your expectations. As we are a city hotel directly in the beautiful Nuremberg Altstadt it is hard even for our isolated windows to keep every noise of the day and nightlife the city away from the rooms. Our guests can always wish by booking if they might want a room in the upper floors or to the backside of the hotel. Our Sweet Beds are very often the highlight of our guests but we can understand that not everyone has the same taste in such things. Our hotel is a complete non-smoking house and gets checked up by quality and hygiene checks every few months and be assured that everything is fine with it and that there are no smoking areas or rooms in our house. Maybe the smell of cigarette came from outside the hotel. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Sabine Schlotterbeck-Reservationmanager

入住与预定的房型不符

客户意见评级 2.0/5

J. 单人住宿 - 所有已确认评论

入住与预定的房型不符，换房需要先腾空房间再等几小时，有种感觉被坑了

Good Location but a bit Noisy

Tripadvisor 评级 4.0/5

jbg74 经 TripAdvisor 认证的评论

The hotel has a very good location in the Nuremberg old town just a block from the main train station. It is on a very noisy street and was noisy even late at night especially on the weekend. It was a nice hotel room with a decent breakfast for a reasonable price.

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其他网络用户评价我们的酒店

  • 907 评论 9.5/10 位置
  • 821 评论 6.5/10 房间
  • 589 评论 8.7/10 服务
  • 23 评论 7.8/10 上网
  • 485 评论 5.5/10 舒适度
  • 394 评论 8.8/10 早餐
  • 310 评论 7.2/10 清洁度
  • 114 评论 3.2/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。