Mercure Nancy Centre Place Stanislas Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,335 件のレビュー

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Mercure Nancy Centre Place Stanislas Hotel - Image 1
Mercure Nancy Centre Place Stanislas Hotel - Image 2
Mercure Nancy Centre Place Stanislas Hotel - Image 3
Mercure Nancy Centre Place Stanislas Hotel - Image 4
5 rue des Carmes, 54000 NANCY, France

説明

ホテルのその他の情報

  • Experience a warm welcome, from the Standard Room to the Junior Suite!

  • Enjoy an exceptional location, 2 minutes from the famous Place Stanislas

  • 5-min walk fr. Nancy TGV train station, Jean Prouvé convention ctr & stores

  • Undercover private car park for stress-free parking; also open to public

  • Profitez de nos deux salles de réunion entièrement équipées

当ホテルの客室

ホテル所在地

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
54000 NANCY
France

GPS:48.692127, 6.180276

電話番号
ファックス +33 3 83 30 92 92

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BAR

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,335 件のレビュー

トリップアドバイザーの評価  3.5/5  521 件のレビュー

Unprofessional

トリップアドバイザーの評価 2.0/5

philipwS9079AC Couples - トリップアドバイザー認証口コミ

My wife and I stayed one night in the Mercure Nancy Centre Place Stanislas on our way to Switzerland and we had also booked one night there for the return journey. We have stayed in more hotels than I could possibly remember, including Mercure hotels so I was surprised when my wife said this was the worst hotel I had every booked for her! But let’s start with the good features. Its position close to the city centre makes it ideal for a city stopover. It’s just a short walk to Place Stanislas and all the restaurants and sights. The other great facility is the car parking: it has its own underground park right opposite the hotel side entrance. The rest was pretty poor. The feature that appalled my wife was that the toilet was in a room so small that it was impossible – and I do mean literally impossible – to sit on it and close the door! The hotel management must know this and yet they go on letting this room. That complacency is unforgivable. Checkin was curious. It involved a very long process conducted by a cheerful but apparently quite untrained person perched on the end of a table with a laptop. How come? The Mercure have a professional reservation system so what was this chap using? He also had a queue of annoyed people waiting to check in behind me. If I had been one of them I would have been annoyed, too. Eventually he walked me across to the lift and configured my room key using a gadget on the wall at the foot of the stairs. Crazy! The breakfast restaurant is too small for the capacity of the hotel. The choice was fine and we were early in the restaurant so we had a place to sit. It soon filled up and although two young people were busy replenishing the servery, no one at all was on hand to supervise the situation. It seems there’s something very odd going on at the Mercure Stanislas Nancy. One final point. There’s several angry reviews here about the hotel taking additional charges on guests’ bank cards. They aren’t actually doing that; they are holding an additional amount on their bank cards in case of additional charges. This is a practice adopted by hotels for many years. However, it is in my opinion no longer an acceptable practice in an age of instant bank alerts, without at least explaining to guests exactly what to expect. Certainly, the Holiday Inn don’t do that to me. We cancelled our return booking.

Extraordinary

トリップアドバイザーの評価 5.0/5

dzjoelsd ファミリー - トリップアドバイザー認証口コミ

What an experience! Wauw. Very near and clean hotel. It was a very pleasant stay for us. Friendly and very helpfull staff. Breakfast was extensive. We had an amazing room with the 4 of us. 2 adults and 2 kids. They had a seperate 'basement' where I could stall my bicycle. Top. Besides: They contacted us the day before arrival that we will have another room instead the one we booked. The explanation was very reasonable and they gave us another upgrated room for the night. Thats called extraordinary good service. Thank you. Keep on doing what you do.

Great location, quite and comfortable room

トリップアドバイザーの評価 4.0/5

David et Kirsi V トリップアドバイザー認証口コミ

I chose this hotel for its location but also because I've already stayed there a few years ago and I knew it. This hotel is very easy to find and access. The main reasons why I chose it were that it has its private parking (15€ per 24 hours) and it's a 5 minutes walk from Place Stanislas and other walking streets and restaurants. The staff was very friendly and helpful. The bedroom was also as we expected, 2 single beds, a TV, a small table, a small empty fridge, a kettle, a hair dryer and a safe box. I regret that the fridge was warm and seemed to not work, it stayed warmed even switched on. It's working only when you are in the room and insert the room card near the main door. The beds were very comfortable. The cleanliness of the room was average. The room was on the parking side, not a great view from the window but very quiet. The bathroom was under our expectations. The previous time I stayed, I remember we had a bigger and more convenient bathroom. This one was small, the toilet seat was stuck to the wall (watch the picture) and it was impossible to sit well on it. There was a bathtub quite high to climb over and slippery to take a shower inside. The breakfast was excellent. A large buffet with all kinds of food to fill your stomach. There would have been a shower instead of a bathtub and a better place for the toilet seat, I would give a 5-star to our stay. If you are looking for an easy and comfortable place to stay and to visit Nancy with safe parking for your car, then this is the place for you.

Not a "Comfort Room."

トリップアドバイザーの評価 1.0/5

Merritt C トリップアドバイザー認証口コミ

The location of this hotel is ideal. That is where it ends. It is rated a 4 star quality hotel. The rating is currently flawed. The hotel advertises it is air-conditioned. It is only air conditioned during certain months of the year. The air conditioning was off and they wouldn't turn it on, even though outside temperatures forced the room up to 24C. The room cooled during the night to 22C even with the window open and a fan running, which is still uncomfortable in a stuffy room. We could not sleep. They are also doing extensive renovations with workmen getting in the way of guests. It was advertised as a "comfort room." I have stayed at other Mercure's and their comfort rooms are larger -- and comfortable -- and not a small "hot box." I had to cancel the other three nights and move to a different hotel two hours away in Germany.

Très bon séjour

トリップアドバイザーの評価 5.0/5

Vahe C ファミリー - トリップアドバイザー認証口コミ

Thanks a lot, perfect service! I stayed 4 nights Mercure Nancy and enjoyed every hour. Very pleasant and helpful staff, clean and comfortable room. Next time will sellect this hotel for sure once will visit Nancy again.

Thanks for your review. We are very pleased to read it and to know your satisfaction. We hope to welcome you again very soon Kind regards

との提携 TripAdvisor

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