布鲁日中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,099 评论

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布鲁日中心诺富特酒店 - Image 1
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Katelijnestraat 65B, 8000 布鲁日, 比利时

描述

酒店其他优惠

  • 客房宽敞，风格现代，可满足家庭入住的各种需求

  • 以当地农产品为灵感，提供富有创意的美食佳肴

  • 室外温水游泳池，4 月至 10 月开放

  • 品种丰富、健康营养的无限量供应自助早餐

  • 酒店位于布鲁日市中心，附近有收费实惠的停车场

我们的客房

酒店位置

布鲁日中心诺富特酒店

Katelijnestraat 65B
8000 布鲁日
比利时

GPS:51.201848, 3.227073

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店

NovoMe

我们以简单的信念为指导：我们的酒店就是您的家。品尝营养均衡的美味菜肴和精心制作的饮品，在 Novo-me 以人为本的环境中，寻找内心的宁静。非常适合希望放松或小聚的您。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,099 评论

TripAdvisor 评级  4.0/5  26 评论

Recently refurbished

Tripadvisor 评级 4.0/5

monsiurmidget 经 TripAdvisor 认证的评论

Well located hotel with a secure underground car park - not operated by Accor. Rooms and public areas have been recently refurbished so everything looks good. Opinions split on how succesful the update to the public areas have been. As a business traveller think the number of spaces available as work stations is an excellent use of space. I will actvely seek out such a set up when undertaking business trips in the UK. My wife does not agree. She feels that the bar area is sterile and is not at all inviting. As a tourist she would seek out a more convivial hotel. one final word of warning, there are no shelves, just hanging space in the bedrooms on which to place your clothes. Excellent breakfasts, with lots of choice catering for all preferences. Welcoming and professional staff that were a credit to the hotel.

Dear Midge, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our recent refurbishment, the convenient location, our breakfast offerings, and the professionalism of our staff. It is wonderful to hear that our work stations have met the needs of your business travels, as we aim to provide a comfortable and efficient environment for our guests. However, we understand your concerns regarding the bar area and the storage options in our bedrooms. We aim to create a welcoming atmosphere in all our hotel spaces, and we take your comments seriously as we continually seek to improve our guests' experience. Additionally, we note your preference for more shelving and apologize for any inconvenience caused by the current design choice. Our aim is always to blend form with function to provide a comfortable and efficient guest experience. Finally, we are pleased to highlight our location in the heart of Bruges. The city's cobbled streets, picturesque canals, and historical landmarks are just a stroll away, offering a perfect blend of tranquility and easy access to Bruges' charming attractions. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Three night stay

Tripadvisor 评级 4.0/5

n0wretired Couples - 经 TripAdvisor 认证的评论

The staff was great. Very helpful and knowledgeable. I like the location of the hotel. Close to train station and good restaurants. I did not like the newly renovated rooms. The lack of furniture and poor lighting was disappointing. The furniture that was in the room was from IKEA or similar. No chair, desk or bureau. I rated the hotel very good because of the staff.

Dear Guest, Thanks for your review about our hotel. We are pleased that our staff's helpfulness and knowledge made a positive impact on your stay. Our team is dedicated to providing a welcoming and informative experience for every guest. However, we regret to hear that our newly renovated rooms did not meet your expectations in terms of furniture and lighting. We understand the importance of having a well-furnished and adequately lit space when staying away from home. Additionally, we apologize if the absence of certain items such as a chair, desk, or bureau caused any inconvenience during your stay. We appreciate your comments as they are crucial for us to continue improving our guest experience. Nonetheless, it is wonderful to know that our hotel's location was convenient for your travel needs, close to both the train station and a variety of good restaurants. Being right in the heart of Bruges, our guests can enjoy easy access to the beautiful sights and local eateries that the city has to offer. We are hoping to welcome you back in the future. All the best. Petra DE MEYERE, General Manager

3 nights stay

Tripadvisor 评级 5.0/5

felinesussex11 经 TripAdvisor 认证的评论

stayed 3 nights.room and bathroom very clean and comfortable.could do with a chest of drawers.breakfast very good and fresh. constantly replenished hot food also available.staff all friendly and very helpful.not too far from station and market square.would recommend to stay. we stayed in room 253 overlooking the pool.

Dear Feline, We would like to thank you for this review about your recent experience in our hotel. It is heartwarming to know you had such an enjoyable stay at Novotel Brugge Centrum. We are delighted that you appreciated the cleanliness and comfort of our rooms, the variety and freshness of our breakfast options, the helpfulness of our staff, and our convenient location a mere stone's throw from the station and Market Square. Knowing you had a pleasant view of our pool, which is heated and available seasonally, adds to our joy. Our team takes great pride in maintaining a welcoming and clean environment, and it is fantastic to learn that these aspects contributed positively to your experience with us. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

No faults

Tripadvisor 评级 5.0/5

miffythevampirebat Couples - 经 TripAdvisor 认证的评论

I booked with a chain as we were flying in exceptionally late and had to get a coach so wanted some security that we could book in. The check in process was great and the hotel has just been done up so is in excellent condition. The room was a great size and the bed really comfy. Apparently there is a pool but I didn't want to seek it out. The hotel is well located in between the station and the centre which worked well for us. The ibis is exactly opposite. They had a luggage room to hold our suitcases so we could explore before the flight back. Really liked the small fridge in the room which meant we could keep our own snacks cold. Would definitely come back

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay at Novotel Brugge Centrum met your expectations and provided you with the comforts and amenities you needed for a memorable visit. We are delighted that you appreciated the efficient check-in process, our hotel's fresh and updated condition following our extensive renovations, and the ample size of your room. It is wonderful that you found the bed to be exceptionally comfortable, ensuring a good night's sleep. Your comments on the convenient location, between the station and the city center, and the fridge in your room for keeping snacks cool, are greatly valued. Moreover, we're pleased that our luggage storage service contributed to a more enjoyable exploration of Bruges before your departure. While you didn't have the chance to experience our heated outdoor pool this time, we hope it will be a highlight for you during any future stays. We look forward to welcoming you back soon. Kind regards, Petra DE MEYERE, General Manager

Lovely Room and amenities, have never experienced worse service

Tripadvisor 评级 2.0/5

CareyDP Couples - 经 TripAdvisor 认证的评论

The location, room and room amenities were excellent but our impression of the service was the worst I have ever experienced from the moment we arrived. We checked in late afternoon on Tuesday 17th. On arrival we proceeded to reception where 2 staff were sitting chatting and there were no other guests around. When we advised we were checking in, the male referred us to a self serve kiosk where we had to check in ourselves, we must have interrupted them in the middle of a much more important conversation which they continued while we were checking ourselves in. Just as we finished checking in ourselves via the kiosk, another couple arrived who were given a more personalised check in. We then managed to find the lifts ourselves (after initially walking in the wrong direction) and located our room. Later we ordered some extra coffee sachets and milk via the app (we were very familiar with the app as we used it at the Novotel Paddington in London) and after waiting over an hour we received a reply to come to the bar downstairs where we could collect it ourselves. I went to the bar downstairs and neither of the gentleman there had any idea what I was talking about. He checked with the fellow at Reception who came over, went to a room and got some coffee sachets while the gentleman at the bar managed to get some milk and a couple of tea bags for us. I asked the Receptionist politely if this is standard practice (as the bar staff had no idea) and he said in a stern tone “ I was the one who replied to your message, we do not do room service!”. I queried if this was considered room service to which he just replied “we don’t do room service”. It appears plain “service” is something this Hotel doesn’t offer. Needless to say we decided not to eat or drink or spend any more time at the Hotel than we needed to, but did enjoy the room. Anyway, just as a comparison, when we ordered some replacement coffee via the app in the London Paddington Novotel it was brought to our room in less than 5 minutes and the staff there were incredibly helpful and polite. That was our second stay at that Hotel and we will be back next year. Our next stay at the INK Hotel in Amsterdam (also Accor) was perfect and like the Novotel London, the staff couldn’t have been more courteous or helpful from the moment we arrived to the moment we checked out.

Dear Carey, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed the comfort and amenities of your room, following our extensive renovations that included new bedding and modern room features designed for convenience and relaxation. However, we apologize that your experience with our service fell short of expectations. It is certainly not the standard we aim to uphold, and we deeply regret any inconvenience you faced. Our self-service kiosk is intended to streamline the check-in process, and we are sorry if this was not communicated effectively at the time of your arrival. Additionally, we understand that timely and clear communication regarding service requests, such as additional coffee sachets and milk, is paramount, and we regret the confusion that occurred during your interaction with our staff. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. Nonetheless, we are pleased to hear that the room itself provided a pleasant backdrop to your stay. Situated in the heart of Bruges, our hotel offers easy access to the city's historical landmarks and vibrant cultural scene, all within walking distance. We are glad that you could take advantage of our prime location to explore the charming city center. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

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其他网络用户评价我们的酒店

  • 1,081 评论 9.4/10 位置
  • 1,131 评论 7/10 房间
  • 806 评论 9/10 服务
  • 12 评论 9.4/10 上网
  • 674 评论 8.6/10 早餐
  • 436 评论 7.6/10 清洁度
  • 5 评论 0/10 运动休闲

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