Hotel Mercure Salzburg City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 466

Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4
Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Opis

O hotelu

  • Lokalizacja w centrum: jedynie 15 minut spacerem do atrakcji Salzburga

  • Nowoczesne sale konferencyjne i elegancka restauracja „le sel” z tarasem

  • Główny dworzec kolejowy w Salzburgu jest oddalony o 900 m

  • Autobus między hotelem, centrum miasta i lotniskiem

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

Pozycja GPS:47.809379, 13.050953

Telefon
Faks +43 662 871111411

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE SEL

Zdjęcie nieumowne

2500 lat wydobywania soli ukształtowało państwo, jego mieszkańców i nadało restauracji nazwę. Ciesz się przytulną atmosferą "le sel" przy daniach kuchni regionalnej i międzynarodowej.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 466

Ocena TripAdvisor  3.8/5  Liczba opinii: 1 538

Certyfikat Doskonałości 2025

Extremely rude restaurant staff, will not recommend

Ocena na stronie TripAdvisor 1.0/5

Voyage67030575243 Couples - Opinia zatwierdzona w TripAdvisor

I’m a titanium elite in Marriott and typically stay in Marriott hotels. This time I decided to try Accor hotels in Europe and boy was it a big mistake The good part - 1. Location is Ok. About 15 mins walk from train station 2. They gave me a nice upgrade which I really appreciate 3. Overall hotel looks are good The worse part 1. They don’t microwave outside food in their restaurant by fooling people about some laws. I have got this done across multiple Marriott hotels in Austria and also Novotel in Wien. Somehow this strange law only applies to Mercure Salzburg 2. The restaurant person was extremely aggressive and made it seem like they are doing me a favor by letting me stay in their hotel. 3. That person really needs to learn how to speak to guests. Overall a bad experience as I couldn’t even have my own food in this hotel. Accor - please take note on what Marriott does much better - respecting the guests

Surprisingly Well appointed Room

Ocena na stronie TripAdvisor 5.0/5

Diviva Opinia zatwierdzona w TripAdvisor

We checked into the biggest room in the hotel, the Deluxe Room, which has a total floor area of 25㎡. Despite being early, we were warmly welcomed by Rina, who was manning the reception desk. As we visited the hotel during the quiet low season, there wasn't a queue at the reception. Rina was very efficient in processing our check-in, and we got our keys in under 5 minutes. The staff checking us out was also friendly and jovial. He efficiently processed our checkout, checked with us during our stay at Hotel Mercure Salzburg City, and invited us to breakfast at Le Sel. He also got his colleague at Le Sel to take care of us. The staff at Le Sel was also very friendly. He took the time to orientate us to the food selection for breakfast. He jumped in to assist when he observed that we had difficulties operating the butter machine. The entryway of the Deluxe Room in Hotel Mercure Salzburg City is only furnished with a set of hooks on the wall and a small two-panel wardrobe with a full-length mirror mounted on its single-panel sliding door. The wardrobe space afforded by this wardrobe is very limited. On the left side of the wardrobe, we can only hang at most four sets of clothing in the designated hanging space. The other half of the wardrobe has six open shelves but is equally packed with things like the mini fridge, the in-room safe and additional bedding, leaving only the bottom shelving for us to use. A shelving panel extends from the wardrobe, where the hotel places mini bar items like Nespresso coffee machines, kettles, glasses, and tea bags. We used the excess space here to place smaller items to maximise the limited storage space in the room. The bathroom looked bright and sizeable thanks to the use of white to deck the bathroom and the bright lighting. Black marble tiles and a strip of green light running under the semi-open walk-in shower gave it a modern look. The toilet bowl is tucked in the corner opposite the sink, which seems out of the way, reducing the feel of clutter in the limited space the hotel allocated to the bathroom. A large walk-in shower is next to the sink and is fitted only with one regular shower head. Hotel Mercure Salzburg City supplies its Deluxe Room guests with elemental herbology branded shower amenities, which exude a natural and woody scent. The main bulk of the Deluxe Room is allocated to the sleeping area that extends from the entryway to the balcony. The design of open-mount shelving that ran from the wardrobe to the glass doors to the balcony gave us a lot of space to put away small items. I like that Hotel Mercure Salzburg City did not furnish the Deluxe Room with unnecessary furniture and flushed everything to the side, resulting in a huge amount of space for us to move around in the sleeping area. A large flat screen TV is mounted on the wall facing the King bed. However, we couldn't get much entertainment from it as most channels were in German. A small work desk with a plastic chair placed beneath the TV gave us additional space to stow smaller items and also provided us with a space to do some work. The purple-coloured single-seater armchair in the corner of the room can be converted into a sofa bed. The king bed sits by the wall opposite the TV in the sleeping area, with a large motif of Salzburg City on its headboard. The king bed had excellent sleep quality, but the pillows were too soft for my liking. It did not help that the hotel did not provide a pillow menu for us to choose from. The bedside table was sufficient for us to stow our lifestyle devices at night. I was surprised to find an indoor balcony attached to our Deluxe Room, which was not advertised on the hotel's website. This balcony is perfect for us to hang out and enjoy the cold winter breeze on the two deck chairs that look out into the street.

Dear Diviva, Thank you so much for your wonderful feedback and perfect rating! We're thrilled to hear that you enjoyed your stay in the Deluxe Room and appreciated the warm hospitality from our team. It's great to know that details like the breakfast service, room layout, and thoughtful amenities added to your experience. Your kind words motivate us to continue delivering excellent service. We hope to welcome you back to Hotel Mercure Salzburg City for another memorable stay in the future. Warm regards, Evan Artic, Night Audit, Mercure Salzburg City!

Ocena klientów 2.0/5

Bartłomiej Rodziny - Opinie potwierdzone ALL

Cienkie kołdry oraz słabo działające ogrzewanie raz grzeje raz chłodzi

Szanowny Panie B., Dziękujemy za pobyt w naszym hotelu i za poświęcenie czasu na przekazanie nam opinii. Zapewniamy, że będziemy nadal pracować nad poprawą naszej jakości i dlatego jeszcze raz dziękujemy za komentarze. Mamy nadzieję, że wkrótce będziemy mogli powitać Pana ponownie, a do tego czasu życzę wszystkiego najlepszego. Z wyrazami szacunku Marcus Siess Hotel Manager Mercure Salzburg City

Shout out to Patricia!

Ocena na stronie TripAdvisor 5.0/5

Cathy S Opinia zatwierdzona w TripAdvisor

Hotel Mercure is close to main train station and old town. Can walk to everything. Room comfortable and quiet area. Front desk staff Patricia was extremely helpful and friendly. We took her tourist attraction recommendations and everything was a 10 on 10. Patricia is a great staff addition to hotel. Thanks for a great time in Salsberg.

Thank you so much for your fantastic 5-star review and for the shout out to Patricia! We're delighted to hear that you enjoyed your stay at Hotel Mercure and appreciated our convenient location, comfortable rooms, and quiet atmosphere. It's wonderful to know that Patricia made a great impact on your experience with her helpful and friendly service. We’re thrilled that her recommendations made your visit to Salzburg a memorable one. We look forward to welcoming you back for another great time! Best regards, Evan, Night Audit!

A good place in a great city

Ocena na stronie TripAdvisor 4.0/5

878rgh Rodziny - Opinia zatwierdzona w TripAdvisor

We had a long weekend with family for a Sound of Music and Mozart fix! Great breakfasts. Disappointed though with restaurant in the evening.

Thank you for your review! We're glad to hear that you had a wonderful weekend with your family, enjoying the Sound of Music and Mozart in our great city. It's fantastic to know that you appreciated our breakfasts. We're sorry to hear that the restaurant in the evening did not meet your expectations. Your feedback is valuable to us, and we'll strive to improve our dinner service. We hope to welcome you back for an even better experience in the future. Best regards, Evan, Night Audit!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 824 Liczba opinii 8.9/10 Obsługa
  • 12 Liczba opinii 8.5/10 Internet
  • 346 Liczba opinii 7.9/10 Śniadanie
  • 267 Liczba opinii 8.3/10 Czystość
  • 104 Liczba opinii 5.8/10 Udogodnienia

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