Hotel Mercure Salzburg City 4 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 1.456 recensioni

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Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4
Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Descrizione

I plus dell'hotel

  • In posizione tranquilla, con giardino, terrazza e garage

  • Posizione centrale: a soli 10-15 minuti a piedi dalle attrazioni di Salisburgo

  • Riunioni di lavoro moderne e delizie culinarie al ristorante "Le Sel"

  • Stazione centrale di Salisburgo a soli 900 metri di distanza

  • Servizio bus tra l'hotel, il centro città e l'aeroporto

Le nostre sistemazioni

Prenota questo hotel
Camera 1

Posizione dell'hotel

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

Coordinate GPS:47.809379, 13.050953

Telefono
Fax +43 662 871111411

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

LE SEL

2.500 anni di estrazione del sale hanno modellato lo stato e i suoi abitanti e hanno dato il nome al nostro ristorante. Godetevi l'atmosfera accogliente del "Le Sel" con piatti della cucina regionale e internazionale.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  1.456 recensioni

Giudizio clienti 4.0/5

Maria R. C. Famiglie - Avvisi confermati di ALL

Giudizio clienti 0.5/5

Giuseppe S. Amici - Avvisi confermati di ALL

Dear Mr. S., we are sincerely sorry that your stay left you with such a negative impression. We fully understand your disappointment, particularly considering the level of comfort you expected from Mercure and the price paid during the festival period. The cleanliness issues you described are not acceptable, and we will inspect the room particularly carefull. We are also sorry that the size and layout of the room and bathroom were so uncomfortable for you. Thank you nevertheless for acknowledging the courtesy of our staff and the quality of the breakfast. We regret that these positive aspects were not enough to compensate for a stay that, overall, fell far below your expectations. Kind regards Patricija Seset-Cilic Front Office Manager

Giudizio clienti 4.5/5

Peter V. Famiglie - Avvisi confermati di ALL

Dear P., Thank you very much for your wonderful feedback and for sharing your experience with us. We are delighted to read that you appreciated the quality of the hotel and the kindness of our team. Your positive feedback truly means a lot to us and will gladly be shared with the entire staff. At the same time, we thank you for pointing out the difficulty you experienced with adjusting the heating. We appreciate your comment and will review this carefully to further enhance our guests comfort. We hope to have the pleasure of welcoming you again soon for an even more enjoyable stay. Best Regards Alexander Plochberger Assistant General Manager

Giudizio clienti 1.5/5

Simona D. Azienda - Avvisi confermati di ALL

Dear Mrs. D., Thank you for your feedback. We are sorry to hear that your stay was affected by ongoing maintenance work. Please be assured that the safety of our guests is always a top priority. All works were supervised and carried out in accordance with safety regulations. Nevertheless, we acknowledge that the timing caused inconvenience and appropriate actions have been taken. Regarding the cleanliness concerns, this matter has been addressed internally to ensure our standards are consistently upheld. The maintenance works are scheduled to be completed by the end of February 2026 and we would be delighted to welcome you again afterward and convince you of the improved quality of our services. Best Regards Alexander Plochberger Assistant General Manager

Giudizio clienti 4.0/5

Claude P. Azienda - Avvisi confermati di ALL

Dear C., Thank you very much for your review. We are glad to hear that you had a good stay and appreciated the location near the station. Regarding the cleaning service we are very sorry for any misunderstanding and inconvenience. For longer stays of course linen and towels should be changed on a regular basis and/or upon request. I will forward this to our housekeeping manager, in order to make sure to avoid this problem in future. We hope to welcome you again soon! Best Regards, Alexander Plochberger Assistant General Manager

Altri utenti web che hanno valutato il nostro hotel

  • 627 recensioni 8.9/10 Posizione
  • 733 recensioni 7.8/10 Camera
  • 827 recensioni 9/10 Servizio
  • 6 recensioni 7.1/10 Internet
  • 272 recensioni 8.3/10 Pulizia
  • 270 recensioni 8.1/10 Colazione
  • 174 recensioni 6.7/10 Rapporto qualità/prezzo
  • 7 recensioni 0.9/10 Area benessere

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