宜必思根特中心圣巴夫大教堂酒店 3 星

客户意见评级 (ALL 评级) 4.5/5 1,207 评论

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Limburgstraat 2, 9000 根特, 比利时

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  • 坐享历史中心独一无二的中心位置

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酒店位置

宜必思根特中心圣巴夫大教堂酒店

Limburgstraat 2
9000 根特
比利时

GPS:51.052975, 3.726028

电话
传真 +32 9 233 10 00

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

IBIS GENT ST BAAFS

小吃吧全天候营业，您可以在享用美味的同时欣赏钟楼和大教堂美景。供应各种精选啤酒、比利时特色菜和当地特产。提供免费上网。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,207 评论

TripAdvisor 评级  3.9/5  1,629 评论

Perfectly situated....

Tripadvisor 评级 4.0/5

Birgitta-Kenneth 经 TripAdvisor 认证的评论

...ten metres from the Xmas Market, that was our main reason to visit Gent, and five minutes walk from Graslei/Korenlei. The hotel is in good shape with quite small rooms (not more than two persons) but with really friendly staff and a really good breakfast

Excellent Location, Poor Customer Service

Tripadvisor 评级 2.0/5

Pebble45 经 TripAdvisor 认证的评论

The hotel is very centrally located and ideal for visiting the Ghent Christmas markets. The room itself was very small, but it was clean. However, there were no tea or coffee-making facilities in the room, which was disappointing. Unfortunately, our experience with the bar staff seriously let the hotel down. My husband bought a round of drinks without issue. When I went to buy the same drinks shortly afterwards, I was told the price was €3.50 more. The staff then realised they had forgotten to charge my husband for a tonic on the first round and insisted that I had to pay for it instead. I refused, as I hadn’t ordered or paid for the first round. At this point, the situation escalated unnecessarily. The two girls behind the bar began shouting at me, repeatedly saying “you drank it so you pay.” I said I didn’t want the drinks I had just ordered, but they continued shouting, saying they had already made them. We left the bar feeling very uncomfortable. Because of this incident, we felt unable to use the bar for the remainder of our stay, which was disappointing. While the location and cleanliness were positives, the behaviour of the staff completely overshadowed our visit.

Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to know our central location allowed you to explore Ghent's festive offerings with ease. Our team takes pride in maintaining clean, comfortable accommodations and is pleased this contributed positively to your stay. We sincerely apologize that some interactions at our bar left you feeling uncomfortable. This does not reflect our usual standards of hospitality, and we will address this internally to prevent recurrence. Our team remains available around the clock to assist guests directly with any concerns during their stay. That said, we’re glad our proximity to cultural landmarks like Saint Bavo’s Cathedral enhanced your visit. Join our ALL - ACCOR LIVE LIMITLESS program to enjoy exclusive benefits and special rates during future stays. We hope you will return for an improved experience in the future. Kind regards, Carolina De Bruycker, General Manager

客户意见评级 4.0/5

Hu J. 商务住宿 - 所有已确认评论

在根特老城区中心，交通便利，也非常安静。早餐远超美国的快捷酒店，可选择的食物很多。员工素质很高，办理入住和退房快捷。

尊敬的胡先生， 感谢您选择入住根特圣巴夫大教堂宜必思酒店并分享宝贵反馈。 得知您满意我们的早餐选择和员工服务，我们倍感欣慰。我们的全天候团队始终致力于为商务旅客提供高效周到的入住体验。 对于您提到的电源适配问题，我们已记录您的反馈并将检查客房设施配置。酒店所有房间均配备符合欧盟标准的电源接口，并备有转换插头可供借用。 值得一提的是，我们的优越位置让您能步行探索圣巴夫大教堂等世界文化遗产。期待您下次通过ALL会员计划预订，享受专属升级礼遇和积分奖励。 衷心期待您再次光临探索根特之美。 此致 Carolina De Bruycker, General Manager

Could have been better...

Tripadvisor 评级 3.0/5

Smaro2005 经 TripAdvisor 认证的评论

This hotel is located strategically in the very centre of Ghent. The staff were quite helpful,breakfast was fabulous, room was clean. But, first,although they claim that they provide parking ,there are only 13 spaces! Second, their double room is too small for two people. Third and most important ,their towels were in an extremely worn- out condition ( photo with the hole!!) ,didn't look or smell fresh. Damages around the doors should have been taken care off ....yesterday. For me, these are not minor details for a hotel that charges almost €150 per night!!!

Dear Smaro, We appreciate that you took the time to share your experience with us. We appreciate your recognition of our team's efforts to maintain high cleanliness standards and provide quality breakfast options. Our staff takes pride in offering attentive service to ensure guests feel welcomed. However, we sincerely regret that several aspects of your experience fell short of expectations. While our standard rooms offer compact comfort perfect for solo travelers, we also provide Premium rooms with additional space that can be reserved in advance. Regarding parking, we always highlight nearby public alternatives in our pre-arrival communications to help guests plan accordingly. Finally, we're pleased our central location opposite Saint Bavo Cathedral proved convenient for exploring Ghent's historic streets. Should your travels bring you back, consider joining our ALL program to enjoy exclusive benefits including room upgrades and late check-out privileges. We hope to see you again in the future. Best wishes, Carolina De Bruycker, General Manager

THEY DON'T CARE ABOUT YOU.

Tripadvisor 评级 1.0/5

Ademola A 经 TripAdvisor 认证的评论

i booked this hotel. tried to cancel. it kept failing. i was charged about 135 euros without making the trip at all. visa was denied. i supplied all these evidence. and it didn't matter to them. just ridiculous to me. they're just about the money. my second hotel cancelled by booking without charges once they saw my visa refusal letter.

Dear Ietie, Thank you for taking the time to share your experience. We sincerely apologize that your experience fell short of your expectations. Our team strives to handle all booking matters with utmost care and consideration. While we must adhere to our established policies, we understand your frustration regarding the visa situation. Our reservations team would be pleased to clarify our cancellation procedures and explore available options for future bookings. As a suggestion, becoming a member of ALL - Accor Live Limitless would grant you access to exclusive benefits and more flexible booking conditions for your future travels. We hope to have the opportunity to welcome you back in the future. Best regards, Carolina De Bruycker, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,691 评论 9/10 位置
  • 1,540 评论 5.3/10 房间
  • 1,142 评论 9/10 服务
  • 19 评论 9/10 上网
  • 954 评论 3/10 舒适度
  • 854 评论 8.9/10 早餐
  • 435 评论 7.8/10 清洁度
  • 257 评论 4.5/10 性价比

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