イビスゲントセントラムセントバーフカテドラル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,207 件のレビュー

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Limburgstraat 2, 9000 ゲント, ベルギー

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ホテルのその他の情報

  • 歴史地区の中心部にある絶好のロケーション

  • 温菜と冷菜を取り揃えた新しい朝食ビュッフェ

  • 心地よいイビスのSweet Bed

  • 無料Wi-Fi

  • オンラインチェックインとファストチェックアウト

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ホテル所在地

イビスゲントセントラムセントバーフカテドラル

Limburgstraat 2
9000 ゲント
ベルギー

GPS:51.052975, 3.726028

電話番号
ファックス +32 9 233 10 00

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

IBIS GENT ST BAAFS

ベフロワ広場と大聖堂を一望できる、24 時間年中無休のスナックバーです。豊富な種類のビール、ベルギーの郷土料理、地元の食材を使用したお料理をご用意しております。インターネットアクセスを無料でご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,207 件のレビュー

トリップアドバイザーの評価  3.9/5  1,629 件のレビュー

Perfectly situated....

トリップアドバイザーの評価 4.0/5

Birgitta-Kenneth トリップアドバイザー認証口コミ

...ten metres from the Xmas Market, that was our main reason to visit Gent, and five minutes walk from Graslei/Korenlei. The hotel is in good shape with quite small rooms (not more than two persons) but with really friendly staff and a really good breakfast

Excellent Location, Poor Customer Service

トリップアドバイザーの評価 2.0/5

Pebble45 トリップアドバイザー認証口コミ

The hotel is very centrally located and ideal for visiting the Ghent Christmas markets. The room itself was very small, but it was clean. However, there were no tea or coffee-making facilities in the room, which was disappointing. Unfortunately, our experience with the bar staff seriously let the hotel down. My husband bought a round of drinks without issue. When I went to buy the same drinks shortly afterwards, I was told the price was €3.50 more. The staff then realised they had forgotten to charge my husband for a tonic on the first round and insisted that I had to pay for it instead. I refused, as I hadn’t ordered or paid for the first round. At this point, the situation escalated unnecessarily. The two girls behind the bar began shouting at me, repeatedly saying “you drank it so you pay.” I said I didn’t want the drinks I had just ordered, but they continued shouting, saying they had already made them. We left the bar feeling very uncomfortable. Because of this incident, we felt unable to use the bar for the remainder of our stay, which was disappointing. While the location and cleanliness were positives, the behaviour of the staff completely overshadowed our visit.

Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to know our central location allowed you to explore Ghent's festive offerings with ease. Our team takes pride in maintaining clean, comfortable accommodations and is pleased this contributed positively to your stay. We sincerely apologize that some interactions at our bar left you feeling uncomfortable. This does not reflect our usual standards of hospitality, and we will address this internally to prevent recurrence. Our team remains available around the clock to assist guests directly with any concerns during their stay. That said, we’re glad our proximity to cultural landmarks like Saint Bavo’s Cathedral enhanced your visit. Join our ALL - ACCOR LIVE LIMITLESS program to enjoy exclusive benefits and special rates during future stays. We hope you will return for an improved experience in the future. Kind regards, Carolina De Bruycker, General Manager

Could have been better...

トリップアドバイザーの評価 3.0/5

Smaro2005 トリップアドバイザー認証口コミ

This hotel is located strategically in the very centre of Ghent. The staff were quite helpful,breakfast was fabulous, room was clean. But, first,although they claim that they provide parking ,there are only 13 spaces! Second, their double room is too small for two people. Third and most important ,their towels were in an extremely worn- out condition ( photo with the hole!!) ,didn't look or smell fresh. Damages around the doors should have been taken care off ....yesterday. For me, these are not minor details for a hotel that charges almost €150 per night!!!

Dear Smaro, We appreciate that you took the time to share your experience with us. We appreciate your recognition of our team's efforts to maintain high cleanliness standards and provide quality breakfast options. Our staff takes pride in offering attentive service to ensure guests feel welcomed. However, we sincerely regret that several aspects of your experience fell short of expectations. While our standard rooms offer compact comfort perfect for solo travelers, we also provide Premium rooms with additional space that can be reserved in advance. Regarding parking, we always highlight nearby public alternatives in our pre-arrival communications to help guests plan accordingly. Finally, we're pleased our central location opposite Saint Bavo Cathedral proved convenient for exploring Ghent's historic streets. Should your travels bring you back, consider joining our ALL program to enjoy exclusive benefits including room upgrades and late check-out privileges. We hope to see you again in the future. Best wishes, Carolina De Bruycker, General Manager

THEY DON'T CARE ABOUT YOU.

トリップアドバイザーの評価 1.0/5

Ademola A トリップアドバイザー認証口コミ

i booked this hotel. tried to cancel. it kept failing. i was charged about 135 euros without making the trip at all. visa was denied. i supplied all these evidence. and it didn't matter to them. just ridiculous to me. they're just about the money. my second hotel cancelled by booking without charges once they saw my visa refusal letter.

Dear Ietie, Thank you for taking the time to share your experience. We sincerely apologize that your experience fell short of your expectations. Our team strives to handle all booking matters with utmost care and consideration. While we must adhere to our established policies, we understand your frustration regarding the visa situation. Our reservations team would be pleased to clarify our cancellation procedures and explore available options for future bookings. As a suggestion, becoming a member of ALL - Accor Live Limitless would grant you access to exclusive benefits and more flexible booking conditions for your future travels. We hope to have the opportunity to welcome you back in the future. Best regards, Carolina De Bruycker, General Manager

Perfect location, slightly limited but excellent value

トリップアドバイザーの評価 5.0/5

europtraveller トリップアドバイザー認証口コミ

Perfectly situated in central Ghent next door to St. Baaf’s cathedral, this 3* hotel is unpretentious but an excellent base for seeing around this lovely city. Rooms are small and lack many extras - no safe, fridge, armchair, drawers, or tea-making facility,and very limited clothes hanging space. But what there is is clean, modern, and in very good condition. Good, easy to operate shower, though no bath of course. Unlike many hotels the air conditioning works and is easy to adjust. WiFi is ample and strong. Staff were always helpful. Breakfast was surprisingly extensive for this kind of hotel in this part of Europe. Good value and outstanding location.

Dear Velle, We appreciate you taking the time to share your experience with us. We are delighted by your feedback about your stay at ibis Gent Centrum St-Baafs Kathedraal. The comfort of your stay was enhanced by our well-maintained facilities, featuring reliable climate control settings and robust internet connectivity. Our team members delivered attentive service, while the morning meal surpassed expectations with its varied selections. That said, we regret that the standard room storage options did not fully meet your requirements. Our Premium rooms offer additional amenities, including tea and coffee facilities, for guests seeking enhanced comfort. Finally, we are pleased that you found value in our prime position next to the magnificent cathedral. The central placement serves as an ideal starting point to discover the charm of our historic city. We look forward to welcoming you back for another stay. Best regards, Carolina De Bruycker, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,691 件のレビュー 9/10 ロケーション
  • 1,540 件のレビュー 5.3/10 客室
  • 1,142 件のレビュー 9/10 サービス
  • 19 件のレビュー 9/10 インターネット
  • 954 件のレビュー 3/10 快適さ
  • 854 件のレビュー 8.9/10 朝食
  • 435 件のレビュー 7.8/10 清潔さ
  • 257 件のレビュー 4.5/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。