イビスゲントセントラムセントバーフカテドラル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,244 件のレビュー

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Limburgstraat 2, 9000 ゲント, ベルギー

説明

ホテルのその他の情報

  • 歴史地区の中心部にある絶好のロケーション

  • 温菜と冷菜を取り揃えた新しい朝食ビュッフェ

  • 心地よいイビスのSweet Bed

  • 無料Wi-Fi

  • オンラインチェックインとファストチェックアウト

当ホテルの客室

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ホテル所在地

イビスゲントセントラムセントバーフカテドラル

Limburgstraat 2
9000 ゲント
ベルギー

GPS:51.052975, 3.726028

電話番号
ファックス +32 9 233 10 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

IBIS GENT ST BAAFS

ベフロワ広場と大聖堂を一望できる、24 時間年中無休のスナックバーです。豊富な種類のビール、ベルギーの郷土料理、地元の食材を使用したお料理をご用意しております。インターネットアクセスを無料でご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,244 件のレビュー

トリップアドバイザーの評価  4.0/5  1,609 件のレビュー

2023エクセレンス認証

Great location and comfortable, well equipped rooms

トリップアドバイザーの評価 5.0/5

MarinaLussich トリップアドバイザー認証口コミ

A good two-day stay at Ibis. Comfy beds, hot shower, new facilities. Nice breakfast with lots of hot and cold options and the hotel is in a fantastic location. Booking was very smooth on the Accor website. Check in and out was very speedy online and I was able to notify of late arrival.

Dear Marina, Thank you very much for your kind review. We are truly grateful for the high praise regarding your recent stay at ibis Gent Centrum St-Baafs Kathedraal. We are delighted that you enjoyed the comfort of our Sweet Beds, the variety of our breakfast buffet, and the efficiency of our online booking and check-in/check-out processes. It is rewarding to know that the location of our hotel, right in the heart of Ghent's city center, contributed positively to your stay. Our team takes pride in offering a warm welcome and a seamless experience to all our guests. It would be a pleasure to welcome you back. Best wishes, Carolina De Bruycker, General Manager

Excellent location

トリップアドバイザーの評価 5.0/5

Michelle1967_13 トリップアドバイザー認証口コミ

Excellent location overlooking St Baarfs Cathedral. Rooms were good, hallway was a little tired but the location was outstanding and would recommend on that basis alone. Remember if driving book it with the hotel in advance as only 14 spaces and a tight car park

Dear Michelle, We would like to thank you for this review about your recent experience in our hotel. We are truly grateful for your kind words about our hotel. We are pleased that the prime location of our hotel met your expectations and added to the enjoyment of your visit to Ghent. Our location directly opposite Saint Bavo's Cathedral indeed makes it convenient for our guests to explore the city's historical sites. However, we regret to hear that certain aspects of the hotel did not fully meet your expectations. We appreciate you bringing these matters to our attention and we are continuously working on enhancing our facilities to provide a comfortable and enjoyable experience for all our guests. We also acknowledge the importance of parking in the city center and recommend guests reserve a parking spot in advance to ensure availability. Finally, we are delighted that you would recommend ibis Gent Centrum St-Baafs Kathedraal based on our outstanding location. Should you decide to visit us again, we invite you to join the ALL - Accor Live Limitless program to enjoy exclusive benefits during your next stay, including room upgrades, late check-out, and more, to further enhance your experience with us. We hope to welcome you back. Best wishes, Carolina De Bruycker, General Manager

Great location

トリップアドバイザーの評価 4.0/5

Dream797094 トリップアドバイザー認証口コミ

The room was very small but clean. Beware of the parking garage as access is hard in a mid size car. A larger car park is right around the corner. Great location for seeing the city. Staff friendly and helpful re the ULEZ registration. Would recommend if travel light.

Dear Guest, Thank you for reviewing your recent experience. We are delighted that you found our staff friendly and helpful, and that you appreciated the cleanliness of your room. Our team is committed to providing impeccable service and a welcoming environment for all our guests. However, we regret that some aspects of your stay did not meet the standards you expected. Our parking garage is indeed more suitable for compact cars, and we understand how this can be an inconvenience. We always encourage guests to reserve a spot in advance, and we are glad you found the larger car park nearby convenient. We also acknowledge that our standard rooms are compact; however, they are designed to be modern and efficient, offering all the necessary amenities for a comfortable stay. Finally, we are pleased that our prime location allowed you to easily explore the city and that you would recommend our hotel for those traveling light. Remember, on your next visit, you can enhance your stay by becoming a member of ALL - Accor Live Limitless to enjoy a world of rewards, unique benefits, and extraordinary experiences. We hope to welcome you back. All the best. Carolina De Bruycker, General Manager

One staff member spoilt our last night

トリップアドバイザーの評価 1.0/5

Jane G トリップアドバイザー認証口コミ

We have had a lovely stay here at the Ibis Gent Centrum until our last night today. The woman serving at the bar was so very rude to my husband, we were totally shocked. She poured a 1/3 of a glass of beer, which was clearly not enough. When my husband questioned her she said, ' I can fill it up, but you will need to pay more'. This is a worrying response I would suggest dishonest too.l suggest this member of staff needs staff development in customer communication in order to avoid further negative customer experience which has spoilt an otherwise really great stay

Dear Guest, Thank you for reviewing your recent experience. We endeavour to provide an excellent standard for all our guests, please accept our sincere apologies regarding this experience. We will use your feedback to review this with our team and would be happy to receive any further information about what may have occurred. We hope to welcome you back. All the best. Carolina De Bruycker, General Manager

A wonderful trip to Ghent spoilt on the last night

トリップアドバイザーの評価 3.0/5

John G トリップアドバイザー認証口コミ

Our stay at the Ibis hotel was part of a large group of Cardiff Male Choir who had performances booked at the adjacent cathedral and other Belgian venues. The rooms were clean and the breakfast of good quality. However, the last nigh of our stay was marred by an extremely rude bar person. Having waited patiently whilst she served another customer, I then asked for a glass of wine and a beer. She then pointed to people who were sat down behind us and said they were first and needed to be served. The people came to the bar but didn't know what they wanted so she served me with a glass of beer that was 25% beer and 75% froth. When I objected, she said I would have to pay extra for the glass to be filled. We left immediately and complained to the receptionist who said it was not the first time a complaint had been received about this person. The whole episode spoilt what had been a very enjoyable trip to Ghent as a result of which neither my wife and I nor the group will stay at the hotel again. Very disappointed.

Dear Guest, Thank you for reviewing your recent experience. We're delighted to hear that the cleanliness of our rooms and the quality of our breakfast contributed positively to your stay, and that the location of our hotel supported the purpose of your visit with Cardiff Male Choir. However, we regret to hear about your last night's experience at our bar. The service you described does not reflect the high standards we strive to uphold. We believe in providing a welcoming environment for all our guests and apologize if we fell short in this instance. We also take note of your comments regarding the handling of your complaint. While it is encouraging that our reception team was available to listen, we understand that the resolution offered at the time may not have been satisfactory. Please be assured that we value all feedback as it helps us improve our guest experience. Rest assured, the concerns you've raised are being taken seriously, and we are addressing them with the utmost attention. Our aim is to ensure that all guests leave our hotel with pleasant memories. We hope to welcome you back. All the best. Carolina De Bruycker, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,743 件のレビュー 9.1/10 ロケーション
  • 1,682 件のレビュー 5.4/10 客室
  • 1,181 件のレビュー 8.9/10 サービス
  • 24 件のレビュー 8.6/10 インターネット
  • 1,071 件のレビュー 3/10 快適さ
  • 900 件のレビュー 8.9/10 朝食
  • 495 件のレビュー 7.4/10 清潔さ
  • 270 件のレビュー 4.2/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。