イビスゲントセントラムセントバーフカテドラル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,265 件のレビュー

イビスゲントセントラムセントバーフカテドラル - Image 1
イビスゲントセントラムセントバーフカテドラル - Image 2
イビスゲントセントラムセントバーフカテドラル - Image 3
イビスゲントセントラムセントバーフカテドラル - Image 4

説明

ホテルのその他の情報

  • 歴史地区の中心部にある絶好のロケーション

  • 温菜と冷菜を取り揃えた新しい朝食ビュッフェ

  • 心地よいイビスのSweet Bed

  • 無料Wi-Fi

  • オンラインチェックインとファストチェックアウト

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

イビスゲントセントラムセントバーフカテドラル

Limburgstraat 2
9000 ゲント
ベルギー

GPS:51.052975, 3.726028

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

IBIS GENT ST BAAFS

ベフロワ広場と大聖堂を一望できる、24 時間年中無休のスナックバーです。豊富な種類のビール、ベルギーの郷土料理、地元の食材を使用したお料理をご用意しております。インターネットアクセスを無料でご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,265 件のレビュー

トリップアドバイザーの評価  4.0/5  1,614 件のレビュー

Very noisy, disruptive guests created a miserable experience

トリップアドバイザーの評価 2.0/5

chrislingham トリップアドバイザー認証口コミ

Dear Chris, Thank you for your feedback, Your recent experience at our hotel, marked by disturbance from other guests, is a matter of concern for us, and we extend our sincere apologies. Our aim is to create a restful environment for all our guests, and it is disappointing to hear that we fell short of this during your stay. We understand that the noise had a significant impact on the quality of your rest and overall experience. While we do offer soundproofing measures and earplugs as a countermeasure for external noise, we regret that these steps were not sufficient in your case. We acknowledge that the behavior of the group present during your visit was unacceptable, and it is apparent that our team's efforts to manage the situation did not meet the standards we strive for. Rest assured, this feedback is taken seriously and will inform how we handle similar situations in the future to prevent a reoccurrence. We truly value the choice our guests make to stay with us and the trust they place in our hospitality. As a gesture of goodwill and in hopes of restoring your faith in our service, we would like to extend an invitation to join our ALL - Accor Live Limitless loyalty program, which offers a range of exclusive benefits that could enhance your future stays with us. We hope to welcome you again in the future. Best wishes, Carolina De Bruycker, General Manager

OK

トリップアドバイザーの評価 3.0/5

pgbDublin ファミリー - トリップアドバイザー認証口コミ

Dear Guest, Thanks for your review about our hotel. We are pleased that you found our handling of your request for quieter rooms satisfactory and that the cleanliness of our rooms met your expectations. It's always encouraging to hear that our efforts to provide comfortable and well-maintained accommodations are appreciated. However, we regret to hear of the disturbances you experienced. Our team is continuously working to maintain a serene atmosphere, and we apologize for any discomfort the chair noise may have caused you. We appreciate your suggestion regarding the chair legs and will consider it for future improvements. Concerning the WiFi connectivity, we understand the frustration of inconsistent service and apologize for the inconvenience. While we aim to ensure all guests have a seamless online experience, device compatibility can sometimes present unique challenges. Your experience has prompted us to look into this further. Additionally, we apologize for the wait you experienced at reception. We strive to provide prompt and attentive service, and it seems we fell short in this instance. Finally, we are delighted that our prime location in the historic centre of Ghent continues to be a highlight of your visits. With the Saint Bavo Cathedral and many other attractions just a short walk away, we hope that the convenience of our location has enhanced your overall experience. We are hoping to welcome you back in the future. All the best. Carolina De Bruycker, General Manager

Great location and comfortable, well equipped rooms

トリップアドバイザーの評価 5.0/5

MarinaLussich トリップアドバイザー認証口コミ

Dear Marina, Thank you very much for your kind review. We are truly grateful for the high praise regarding your recent stay at ibis Gent Centrum St-Baafs Kathedraal. We are delighted that you enjoyed the comfort of our Sweet Beds, the variety of our breakfast buffet, and the efficiency of our online booking and check-in/check-out processes. It is rewarding to know that the location of our hotel, right in the heart of Ghent's city center, contributed positively to your stay. Our team takes pride in offering a warm welcome and a seamless experience to all our guests. It would be a pleasure to welcome you back. Best wishes, Carolina De Bruycker, General Manager

Excellent location

トリップアドバイザーの評価 5.0/5

Michelle1967_13 トリップアドバイザー認証口コミ

Dear Michelle, We would like to thank you for this review about your recent experience in our hotel. We are truly grateful for your kind words about our hotel. We are pleased that the prime location of our hotel met your expectations and added to the enjoyment of your visit to Ghent. Our location directly opposite Saint Bavo's Cathedral indeed makes it convenient for our guests to explore the city's historical sites. However, we regret to hear that certain aspects of the hotel did not fully meet your expectations. We appreciate you bringing these matters to our attention and we are continuously working on enhancing our facilities to provide a comfortable and enjoyable experience for all our guests. We also acknowledge the importance of parking in the city center and recommend guests reserve a parking spot in advance to ensure availability. Finally, we are delighted that you would recommend ibis Gent Centrum St-Baafs Kathedraal based on our outstanding location. Should you decide to visit us again, we invite you to join the ALL - Accor Live Limitless program to enjoy exclusive benefits during your next stay, including room upgrades, late check-out, and more, to further enhance your experience with us. We hope to welcome you back. Best wishes, Carolina De Bruycker, General Manager

Great location

トリップアドバイザーの評価 4.0/5

Dream797094 トリップアドバイザー認証口コミ

Dear Guest, Thank you for reviewing your recent experience. We are delighted that you found our staff friendly and helpful, and that you appreciated the cleanliness of your room. Our team is committed to providing impeccable service and a welcoming environment for all our guests. However, we regret that some aspects of your stay did not meet the standards you expected. Our parking garage is indeed more suitable for compact cars, and we understand how this can be an inconvenience. We always encourage guests to reserve a spot in advance, and we are glad you found the larger car park nearby convenient. We also acknowledge that our standard rooms are compact; however, they are designed to be modern and efficient, offering all the necessary amenities for a comfortable stay. Finally, we are pleased that our prime location allowed you to easily explore the city and that you would recommend our hotel for those traveling light. Remember, on your next visit, you can enhance your stay by becoming a member of ALL - Accor Live Limitless to enjoy a world of rewards, unique benefits, and extraordinary experiences. We hope to welcome you back. All the best. Carolina De Bruycker, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,761 件のレビュー 9.1/10 ロケーション
  • 1,708 件のレビュー 5.4/10 客室
  • 1,196 件のレビュー 9/10 サービス
  • 22 件のレビュー 8/10 インターネット
  • 1,079 件のレビュー 3/10 快適さ
  • 920 件のレビュー 8.8/10 朝食
  • 501 件のレビュー 7.6/10 清潔さ
  • 267 件のレビュー 4.4/10 お値打ち度

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