ノボテルゲントセントラム 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 920 件のレビュー

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Goudenleeuwplein 5, Postadres : Goudenleeuwplein 5, 9000 ヘント（ゲント）, ベルギー

説明

ホテルのその他の情報

  • 歴史地区の中心に位置する広々とした客室。無料Wi-Fi完備

  • パンと地元の食材が並ぶ豪華な朝食

  • 地元の名物と自家製ハンバーガーを取り揃えた居心地のよいグルメバー

  • 屋外プールと新機材を備えたフィットネスエリア

  • 自然光が差し込むミーティングルーム。専用スタッフが対応

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ホテル所在地

ノボテルゲントセントラム

Goudenleeuwplein 5, Postadres : Goudenleeuwplein 5
9000 ヘント（ゲント）
ベルギー

GPS:51.054213, 3.723646

電話番号
ファックス +32 9 224 32 95

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

GOURMETBAR

お天気の良い日には、雰囲気の良いバーやテラスで季節のランチをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  920 件のレビュー

トリップアドバイザーの評価  4.0/5  1,757 件のレビュー

Tired rooms, faulty equipment, poor breakfast but great location and nice staff.

トリップアドバイザーの評価 3.0/5

Dominic M トリップアドバイザー認証口コミ

The rooms were disappointing - the TV didn't work in the first room we were put in, and neither did the aircon (it was swelteringly hot) so we had to pack all our things and move to another room, which was an Executive room upgrade. The upgrade was rather disappointing - a coffee machine, a can of beer and coke, dressing gown and slippers, and that was about it. The room was otherwise identical, except this room had a blocked sink which remained blocked for the duration of the stay. Other gripes - why is there only a power outlet on one side of the bed? doesn't everyone have a phone that needs charging these days? also no USB ports that I could find. The sofa bed was very tired - the cushions were ill-fitting and it was really only for occasional use. The whole room was a homage to 1990s brown decor, and frankly, needed a refresh. The breakfast was worth avoiding - expensive and like the rooms, rather tired, they ran out of food quickly, and strangely, for a Hotel located in Waffle central, there were no waffles. On the plus side, the staff were friendly and helpful and the hotel is perfectly located, especially for the Christmas market, which is literally outside the front door.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our staff friendly and helpful. Their dedication to guest service is a cornerstone of our hospitality, and it is always encouraging to hear such positive remarks about their effort. However, we regret to hear that your room did not meet your expectations and that you encountered a few inconveniences during your stay. We apologize for any inconvenience caused by the room's air conditioning and the blocked sink. Additionally, we understand the importance of having accessible power outlets and we are looking into improving these features to enhance our guest's experience. Our goal is to provide a comfortable and enjoyable stay, and we are saddened to learn that this was not entirely the case for you. We are also taking note of your comments regarding the breakfast selection and will strive to ensure that all our offerings are well-stocked and appealing to our guests. Finally, we are pleased that you appreciated our hotel's central location, especially during the festive season. The proximity to the Christmas market and other attractions is indeed one of the highlights for many of our guests. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

Nice place

トリップアドバイザーの評価 5.0/5

Albmf ファミリー - トリップアドバイザー認証口コミ

Very well located in the city center.. Nice area , services are great with excellent breakfast, only coffee quality need to be improved .. we recommend

Dear Guest, Thanks for your review about our hotel. We are thrilled to hear that your stay at the Novotel Gent Centrum has left a positive impression. We are glad that you found our facilities, including the extensive breakfast offerings, to your satisfaction. Our location in the heart of the city is indeed one of the aspects we are very proud of, and we are pleased it contributed positively to your visit. However, we apologize if the coffee did not live up to your expectations. We continually strive to provide a variety of high-quality dining options and take your feedback seriously as we aim to improve our coffee selection. Nonetheless, we are elated that you enjoyed our attentive services and the vibrant area surrounding our hotel. It is always encouraging to hear that our guests appreciate the efforts of our team and the unique charm of Gent. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

Trip through the Netherlands and Belgium

トリップアドバイザーの評価 5.0/5

patmar58 トリップアドバイザー認証口コミ

We always stay at this hotel as is indicated is is very central. The staff are always very attentive and informative of Gent if you need guidance. The rooms are a good size and you can request rooms with just a shower if required. Lovely bar area with reasonably priced drinks. In the better weather it is lovely to sit and have a drink on the terrace by the swimming pool. Probably the only outdoor pool in Gent. We will be back for the Christmas market. Can't wait

Dear Pat, We are truly grateful for your wonderful feedback. It is fantastic that you had such a delightful experience at Novotel Gent Centrum. We are pleased that you appreciated our central location, just 350 meters from St Bavo's Cathedral. It's especially wonderful to hear that our staff's attentiveness and local knowledge enhanced your stay. Moreover, we're glad you found our rooms spacious and enjoyed the option of rooms with walk-in showers. Your positive comments about our Gourmet Bar, including its reasonable prices and the lovely terrace by our outdoor pool, are much appreciated. As you mentioned, our pool is indeed a unique feature in Ghent, and we're delighted you enjoyed it. Your intention to return for the Christmas market warms our hearts. We strive to maintain our high standards of service and comfort throughout the year, including during special events like the Ghent festivities. We eagerly look forward to welcoming you back. Best wishes, Veronique Van Hulle, General Manager

Very good, and a great location.

トリップアドバイザーの評価 5.0/5

GregSimpkins トリップアドバイザー認証口コミ

Wonderful location in the centre of historic Ghent. Very easy to walk to restaurants outside cafes and all the main attractions. The station is a shortish bus ride or tram ride away. Super room with a decent size bed. I'd skip the breakfast though; try Cafe Rosario across the street instead.

Dear Guest, Thank you very much for this kind review of your recent stay. We are delighted to know that your stay at Novotel Gent Centrum was a pleasant one. We are pleased that you found the comfort of your room and the size of the bed to your satisfaction. Our aim is to provide a restful experience with our carefully chosen room amenities and quality bedding, ensuring a good night's sleep for our guests. However, we regret that our breakfast did not live up to your expectations. We offer a comprehensive breakfast selection, featuring a variety of bread and local products, and always aim to provide a value-added dining experience with our options. We appreciate your preference for local cafes and understand that every guest has their unique tastes. Nonetheless, we are thrilled that you loved our central location, nestled in the heart of historic Ghent, conveniently located just a short journey from the station and within easy reach of the city's main attractions. Our location is indeed one of the highlights for our guests, and we're glad it contributed positively to your stay. We hope to have the pleasure of welcoming you back to Novotel Gent Centrum in the future. Best wishes, We look forward to seeing you again soon. Best regards, Veronique Van Hulle, General Manager

Central location heaven

トリップアドバイザーの評価 5.0/5

johnmF1861DZ ファミリー - トリップアドバイザー認証口コミ

I have seen some poor reviews of this hotel, however our experience was totally different to the poor experiences. I found the staff friendly and helpful. The parking was described as difficult for large cars. I had no problem with a Nissan X Trail down there. The location is fantastic and very central. But do remember to register your car on the ulez website. We got easy access for the disabled parking. The reception staff helped us in .we would like to say it was a really nice stay.

Dear Johnmf, Thank you for taking the time to share your review. We are truly delighted to read about your satisfying stay at our hotel. We are pleased that our team's hospitality made a notable difference, ensuring that the parking facilities, including for larger vehicles, were suitable for your needs. The central location of Novotel Gent Centrum, along with the convenience of disabled parking, are aspects we are particularly proud of. It is wonderful to hear that these elements contributed positively to your overall experience. We hope we will have the opportunity to see you again in the future. Best regards, Veronique Van Hulle, General Manager

との提携 TripAdvisor

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