ノボテルゲントセントラム 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 833 件のレビュー

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Goudenleeuwplein 5, Postadres : Goudenleeuwplein 5, 9000 ヘント（ゲント）, ベルギー

説明

ホテルのその他の情報

  • 歴史地区の中心に位置する広々とした客室。無料Wi-Fi完備

  • パンと地元の食材が並ぶ豪華な朝食

  • 地元の名物と自家製ハンバーガーを取り揃えた居心地のよいグルメバー

  • 屋外プールと新機材を備えたフィットネスエリア

  • 自然光が差し込むミーティングルーム。専用スタッフが対応

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ホテル所在地

ノボテルゲントセントラム

Goudenleeuwplein 5, Postadres : Goudenleeuwplein 5
9000 ヘント（ゲント）
ベルギー

GPS:51.054213, 3.723646

電話番号
ファックス +32 9 224 32 95

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

GOURMETBAR

お天気の良い日には、雰囲気の良いバーやテラスで季節のランチをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  833 件のレビュー

トリップアドバイザーの評価  4.0/5  1,767 件のレビュー

Good spot to stay !

トリップアドバイザーの評価 4.0/5

Judith T Couples - トリップアドバイザー認証口コミ

This hotel is situated in a great spot for sightseeing in Gent . Our room was plain but functional for what we needed. Breakfast was good . The Bar staff were very pleasant . There was an unpleasant smell in the reception area whilst we were there. Overall a good stay .

Dear Judith, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you appreciated our well-appointed accommodations, which combine comfort with functionality to ensure a pleasant stay. Our breakfast selection offers a lavish display of bread and local products, served by our dedicated team members who strive to create a welcoming atmosphere. We sincerely apologize for any discomfort experienced in our reception area. Our staff is always available to address such situations promptly when notified. Finally, we are pleased that you valued our prime location, situated just 350 meters from St Bavo's Cathedral, placing you at the heart of Ghent's historic center. We would be honored to welcome you back for another stay with us. Best regards, Veronique Van Hulle, General Manager

Good option in central Ghent

トリップアドバイザーの評価 4.0/5

han z トリップアドバイザー認証口コミ

good-value option in Ghent, in the middle of the medieval centre. Parking at hotel but also nearby at the vrijdagmarkt. lots and lots of f&b options within a few minutes walk. The hotel is cobbled together from a number of buildings and has an interesting shape/organisation. rooms are simple but fine.

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated the central location of our hotel, the convenience of our parking facilities, the abundance of food and beverage options within a short walk, and the unique design of our establishment. It is great to know that our rooms, though simple, provided a satisfactory stay. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

Great location for Christmas market

トリップアドバイザーの評価 4.0/5

RC12345678 Solo travel - トリップアドバイザー認証口コミ

Stayed here as part of a group booking when visiting the Christmas market, which the hotel was brilliantly positioned for. The room was spacious with a hallway, off of which was a separate toilet and then bath with a shower over it. The bedroom had a double bed, sofa, desk, small fridge and TV with a wide selection of channels on it in different languages. However, the heating/air-conditioning in the room wasn’t working properly, so I couldn’t heat the room up. Would visit again.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our room spacious and well-appointed, with amenities such as a double bed, sofa, desk, and a small fridge enhancing your stay. Our hotel's location is indeed a highlight, being so close to the festive Christmas market, and we're glad you could take advantage of that. However, we regret to hear about the issues you experienced with the temperature control in your room. We understand the importance of a comfortable environment and apologize for any inconvenience this may have caused. Please know that we offer heaters and extra fans upon request to ensure our guests' comfort at all times. Finally, we are pleased that our hotel's prime location contributed positively to your experience, making it convenient for you to enjoy the local festivities. It is our hope that the charm of our hotel and its surroundings left you with some fond memories of your visit. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

Stay elsewhere good location but not much else.

トリップアドバイザーの評価 3.0/5

310marguerite Couples - トリップアドバイザー認証口コミ

We stayed here recently and I wouldn’t come again. There is a strange smell in lobby that comes and goes whole place looks rather tired and the bed in our room was so close to the wall you had to go in sideways to enter the bed. Tea was never refilled staff were friendly enough.

Dear Marguerite, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you appreciated the location of our hotel, conveniently situated in the city centre of Gent, just a short walk from St Bavo’s Cathedral. However, we regret to hear about the issues you encountered during your stay. We apologize for the unusual smell you noticed in the lobby and understand how important a welcoming atmosphere is to our guests. We are also sorry to learn that the bed positioning in your room was not to your satisfaction and that the tea service was not adequately replenished. Concerning the general appearance of the hotel, we acknowledge that while our rooms are in good condition, some aspects of our hotel may reflect an antiquated charm that we are continually working to improve, without losing the historical essence that many guests enjoy. We value your comfort and satisfaction and will take your comments into consideration as we strive to enhance our guest experience. We would also like to highlight the various amenities and services we offer, such as our fitness area with new machines, a relaxing outdoor unheated swimming pool, and a selection of dining options at our Gourmet Bar. We hope you had the opportunity to enjoy these during your stay. We hope to welcome you and your family back to our hotel in the near future. Kind regards, Veronique Van Hulle, General Manager

Great location with parking on site. Looking forward to visit again.

トリップアドバイザーの評価 4.0/5

Sherpa47252156166 トリップアドバイザー認証口コミ

Went to Belgium for a family wedding and stayed at the Novatel Ghent for 3 nights, location is fantastic close to all the sites to see, staff were pleasant and very accommodating to us . Stayed in the executive suites which was perfect as it had interconnecting doors so as a family we were all able to be together. The view from our room was amazing beds were comfortable, clean, plenty of towels, lovely smelling shampoo and conditioner! We had breakfast on our final morning which was lovely. Lots of choice available from yoghurt and fresh fruit to cook breakfast, pastries and croissants. Perfect for everybody. yes the hotel is a bit dated and battered, but I am aware they are having a refit at the end of the year. Disabled friendly hotel, but unfortunately the surrounding streets are full of cobbles.

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated our convenient parking facilities, the attentive service from our team, and the comfort and cleanliness of our executive suites with interconnecting doors, ensuring you and your family could stay close together. It is wonderful to hear that the view from your room contributed to a memorable experience, and that our range of amenities such as plush towels and aromatic toiletries added to your satisfaction. However, we acknowledge your observations about the hotel's current condition. Our commitment to providing the best possible environment for our guests is unwavering, and we are excited about the upcoming refurbishment planned for the end of the year. Regarding the cobblestone streets surrounding our hotel, while they are part of Ghent’s historic charm, we understand that they can present challenges for disabled access. Finally, we are pleased that the concluding breakfast of your stay was a highlight, offering a variety of choices to suit all tastes, from yoghurts and fresh fruit to cooked breakfast items and pastries. The location of our hotel, nestled within the heart of Ghent and a stone's throw from stunning historical sites, is something we are very proud of, and we are happy it contributed positively to your visit. We are hoping to welcome you back in the future. All the best. Veronique Van Hulle, General Manager

との提携 TripAdvisor

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