Ibis Милан Центр 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 2 877

Гарантия
лучшей цены
Ibis Милан Центр - Image 1
Ibis Милан Центр - Image 2
Ibis Милан Центр - Image 3
Ibis Милан Центр - Image 4
Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ, 20124 МИЛАН, Италия

Описание

Особенности отеля

  • Рядом с историческим центром и общественным транспортом: Трамвай 1 и станция метро Репубблика

  • Отличный бар, идеален для аперитивов на открытой террасе или быстрого обеда навынос

  • Рядом с Центральным вокзалом, торговым районом Корсо Буэнос-Айрес и ЛГБТК+ кварталом

  • Бесплатный WIFI; переговорные для деловых встреч; можно с животными; тренажерный зал

  • Платная крытая парковка с ограниченным числом мест, без возможности бронирования

Наши номера

Расположение отеля

Ibis Милан Центр

Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ
20124 МИЛАН
Италия

GPS:45.477978, 9.201672

Телефон
Факс +39 02 659 8026

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

LINEAUNO BISTRO

Побалуйте себя походом в ресторан. Lineauno Bistrot в стиле миланской траттории в современной интерпретации имеет интерьер, напоминающий городскую улицу и трамваи.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 2 877

Рейтинг TripAdvisor  3.6/5  Отзывов: 8 260

Very noisy room on the top floor

Примечание: Tripadvisor 3.0/5

509vlad Реальные отзывы TripAdvisor

We checked in on December 31st and were assigned a room on the top floor, which turned out to be very noisy. There were two constant sources of noise: a low-frequency humming, likely from rooftop air-conditioning units; another continuous noise inside the room, possibly from refrigerant pipes or technical systems. The noise was present throughout the night and made it very difficult to sleep. We were told all rooms were fully booked, so nothing could be done that night. Fortunately, the next day we were moved to a quieter room, which helped, but the first night left a negative impression. It also seems the hotel has renovated and non-renovated rooms. We booked a room based on photos of a renovated room, but ended up in an older, non-renovated room, which did not match our expectations. Pros: good location, close to park, transport nearby. Cons: noisy rooms on the top floor, no kettle in the room (hot water requires walking around the hotel). Overall, the hotel is fine for location, but room assignment and noise control need improvement.

Dear Vladislav, Thank you for taking the time to share your experience with us. I sincerely apologize for the discomfort you encountered during your stay, particularly concerning the noise levels in your initial room. We understand how crucial a peaceful environment is for a restful night, and I regret that your first night did not meet this expectation. It is unfortunate that we could not assist you with a room change at that time due to full occupancy. I also appreciate your feedback regarding the room assignment. We strive to provide accurate representations of our accommodations online, and I regret that your experience did not reflect the quality of our renovated rooms. Please note that all room details, including their specifications, are accessible on our website prior to booking. Your comments regarding the kettle and hot water access have been duly noted, and I thank you for bringing them to our attention. We hope to welcome you back in the future for a more enjoyable stay. Oliviero - Guest Relations Manager

Cleaning lady took item that was not returned

Примечание: Tripadvisor 1.0/5

Marie N Реальные отзывы TripAdvisor

The cleaning lady had taken from my room a nice cardboard bag from a Milanese niche perfumery shop. I had kept it carefully and I certainly had not disposed of it. The cleaning lady pretended that she had not taken it. The manager on duty reacted with the following sentence: « I trust the staff and I want to trust the customers ». He left me like this, my bag was not returned and I received no further feedback. How am I supposed to trust the cleaning staff or for that matter hotel management of Ibis after this experience? Trust is gone.

Dear Marie, Thank you for sharing your experience. I am truly sorry to hear about the incident involving your item. Please accept my sincere apologies for the distress this has caused you. We take matters related to our guests' belongings very seriously, and I understand how frustrating it must have been for you. While I appreciate your feedback regarding the response you received from the management on duty, I assure you that we strive to maintain a high level of communication and trust between our guests and staff. It is regrettable that this situation did not meet your expectations, and I will ensure that your comments are shared with the appropriate team members for consideration. We value your trust and hope you will allow us the opportunity to restore your confidence in our hotel in the future. Best regards, Oliviero - Guest Relations Manager

Примечание: отзывы клиентов 5.0/5

Polina O. Семьи - Проверенные отзывы - ALL

Отличные завтраки, хорошие номера

Excellent option for the city break!

Примечание: Tripadvisor 5.0/5

Nana666 Реальные отзывы TripAdvisor

We stayed at this hotel one night. The hotel was simple and nice. Our room was triple and big enough. The staff was very helpful. The breakfast was EXCELLENT!!! Very big variety!!! The tram stop was next to the hotel. Also they offer parking with 30€ per day.

Dear Naira, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel to be a great option for your city break and that you enjoyed our breakfast variety, helpful staff, and convenient location. We appreciate your feedback and look forward to welcoming you back on your next visit. Oliviero - Guest Relations Manager

Nice hotel

Примечание: Tripadvisor 5.0/5

Scott E Реальные отзывы TripAdvisor

Nice hotel certainly one of the better Ibis hotels that I've stayed at. Cheap pizza takeaway around the corner rather than wasting money in city centre restaurants. Location annoying as it's a fair walk to the attractions. Only 1 lift working so you have to wait ages.

Dear Scott, Thank you for your positive feedback regarding your recent stay. I appreciate your comments about our hotel and the local dining options. I apologise for the inconvenience caused by the location and the lift situation. Your insights are valuable to us. Oliviero - Guest Relations Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 614 Отзывов 9/10 Расположение
  • 3 320 Отзывов 5/10 Номер
  • 2 461 Отзывов 8.2/10 Сервис
  • 85 Отзывов 4.3/10 Интернет
  • 1 842 Отзывов 3.6/10 Комфорт
  • 1 429 Отзывов 8.1/10 Завтрак
  • 1 126 Отзывов 7.5/10 Чистота
  • 31 Отзывов 3.2/10 Велнес-зона

В сотрудничестве с Trustyou

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