メルキュールパリガールモンパルナス 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,789 件のレビュー

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メルキュールパリガールモンパルナス - Image 2
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説明

ホテルのその他の情報

  • 日曜日にはボリューム満点のブランチを

  • 地下鉄4、6、12、13号線から150mの距離、モンパルナスの中心部に位置しています

  • モンパルナスタワーのふもとに位置しています

  • 現代的でステージのあるミーティングルーム3室

  • 一流の客室、テラスまたはバルコニー、眺望(エッフェル塔、サクレクール寺院など)

当ホテルの客室

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Discover

ホテル所在地

メルキュールパリガールモンパルナス

20 rue de la Gaité
75014 パリ
フランス

GPS:48.839752, 2.323791

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

L'Agité de la Gaité Restaurant

非契約写真

当ホテルのビストロ レストランをはバーのような親しみやすい雰囲気が特徴です:L'Agité de la Gaité.フレンドリーでゆったりとした雰囲気の中で、丁寧に調理されたフランス料理を堪能ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,789 件のレビュー

トリップアドバイザーの評価  4.0/5  1,861 件のレビュー

Helpful staff, great hotel.

トリップアドバイザーの評価 5.0/5

Alex P トリップアドバイザー認証口コミ

The no.1 stand-out quality of the hotel was its staff. No other hotel has come close for their resourcefulness, empathy, kindness and joviality. There are lovely touches here and you feel they are genuine, not just pandering to the zeitgeist. The key-cards and door hangers are wooden not plastic. There is no machine selling bottles of drinks. Instead there is a free water cooler on every floor and reusable bottles available at reception. The room was spotless, spacious and comfortable. I'm a disabled person it was great to be in a specially adapted "accessible" room which didn't feel like an old-people's home or a hospital clinic. The bathroom was safe and easy to manoeuvre around, in fact the whole hotel was. There seems to be a whole floor for disabled guests with an extra wide corridor. When my electric wheelchair broke, they rallied round with help and the hotel handiman Alexi was fantastic in mending it. The location is great for the train station. The road is filled with Asian restaurants and French bistros are only a few hundred meters away. Families with children be aware that one end of the street has several "Adult" venues. I recommend entering from the other direction. IMPORTANT: The other Mercure in Montparnasse has exactly the same name on google earth and on several booking sites. Take care you arrive to the one on rue de la Gaite!

Disappointing Stay

トリップアドバイザーの評価 1.0/5

Maja K トリップアドバイザー認証口コミ

My stay at Mercure Paris Gare Montparnasse was disappointing. The cleanliness of the rooms left much to be desired, the staff were unfriendly and unhelpful, and the food was of poor quality. The pictures online were misleading, painting a far better picture than the reality of the hotel. Overall, I would not recommend staying here.

Dear Maja, I am sorry that your stay was not up to your expectations. I can't seem to find your booking in our system. Could you please email me your booking information so that we can trace what happened and understand better the source of the issue (here is my address: cm.rs.accor@gmail.com)? Looking forward to hearing from you. We wish you all the best, Andrea - Communication Manager

Rude, unhelpful staff. Deposit not returned after two months.

トリップアドバイザーの評価 1.0/5

julia00may トリップアドバイザー認証口コミ

Staff were incredibly rude and unhelpful. In addition I still haven't got my deposit back after two months and repeated calls and e-mails from my company and the travel agency I booked through. Also the rooms and small for the price you pay. I definitely wouldn't go there again.

Dear Julia, I am sorry to read your disappointment. We have been trying to find your e-mails but we haven't received anything and we struggle to find your booking informations in our system. Could you please e-mail me at the following address: cm.rs.accor@gmail.com ? Thank you in advance. Sincerely, Andrea - Communication Manager

Really bad

トリップアドバイザーの評価 2.0/5

Els V トリップアドバイザー認証口コミ

I stay at this moment in room 107. Very old, bathroom shower is Not working as it should be and very old ( i have a movie to prove it) . It is shower in the bath.. some pieces of the shower are missing! See picture tv chains that are mentioned on the website are not available, only the french chains, no bbc , rai etc… no reception in the lobby available: the receptionists are running around in the lobby and it is very chaotic. The guy is Not friendly at all. And i have to pay 233 euro per night without breakfast.. stay away! Regards Els van asch

Dear Els, I am sorry to read your experience. However, we do not have a bathtub in room 107, it is a shower, and your picture does not match our hotel at all. I believe you had us confused with the Mercure Paris Gare Montparnasse TGV (40 Rue du Commandant René Mouchotte, Place de Catalogne). I will ask you to remove your review and publish it on the correct establishment page since it strongly penalizes our staff, who work hard every day to offer an optimal service. Should you be back in Paris, we would be happy to host you and show you our savoir-faire. We wish you all the best for the new year, Sincerely, Andrea - Communication Manager

Excelent stay with personal and friendly attendance

トリップアドバイザーの評価 5.0/5

JgbmEdin トリップアドバイザー認証口コミ

I had an excellent stay at the Mercure Hotel in Montparnasse. Apart from the wonderful location, the well designed, styleful, and clean room, I above all appreciated the personal and friendly attendence that I received from staff and reception, which was not only professional but also sincere. I would gladly return in the future.

Such a pleasure to read your review! Thank you so much for this great mark and for the kind words. These mean the world to us. It was a pleasure to serve you. We hope to see you again. We wish you all the best, Sincerely, Andrea - Communication Manager

との提携 TripAdvisor

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