ibis Épernay Centre-Ville 3성

고객 평점 (ALL 평가) 4.4/5 981 리뷰

ibis Épernay Centre-Ville - Image 1
ibis Épernay Centre-Ville - Image 2
ibis Épernay Centre-Ville - Image 3
ibis Épernay Centre-Ville - Image 4

호텔설명

호텔 추가 정보

  • Hotel in the downtown area 5 minutes from the Champagne houses.

  • The hotel is half a mile from the train station

  • 24-hour snacks

  • Web corner and free WIFI throughout the hotel

  • Renovated, air-conditioned hotel

숙박

호텔 위치

ibis Épernay Centre-Ville

19 rue Chocatelle, Place Bernard Stasi
51200 EPERNAY
프랑스

GPS:49.042244, 3.952898

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔
호텔 인근
  • 주차장

BAR

Enjoy a selection of drinks at the bar or in your room. You can also order snacks or nibbles 24/7. Can be enjoyed on-site or to take away in your room.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  981 리뷰

TripAdvisor 평가  3.6/5  894 리뷰

Be ready to be double-charged!!

트립어드바이저 평점 2.0/5

chris h TripAdvisor 인증 리뷰

Recently stayed for a night with wife and kids and while the actual hotel was good, the attempted theft left a bad-taste in my mouth. Booked on booking.com (and paid) and after a long and tiring trip we checked in and did the obligatory credit card swipe to block for room service. Only to find they charged us again despite paying already. Couldn't get a refund the next day because there wasn't a manager on duty, so had to chase it once we got back to UK. We aren't the first, when you look at other reviews, so looks like its their policy to try it on!! Disgusting - beware!

Dear Guest, Thank you for taking the time to share your feedback. We can assure you that this was in no way an attempted theft, but simply a human error. Upon your arrival, the receptionist failed to notice that we had received a virtual card from booking.com for payment. Once we became aware of this, we took the necessary steps and had the virtual card canceled with booking.com so that they could refund you. This shouldn't happen, I grant you, but to err is human. Sincerely,

Right in the center

트립어드바이저 평점 3.0/5

Marc_and_Kim_Z Couples - TripAdvisor 인증 리뷰

We booked because the hotel was in the center of town. Rooms were small but clean. Hotel had a program not to tidy and you get drink coupons. That was hit and miss. We ended up with one drink for each but participated 3 days. So it didn’t work out. Parking close by at a reasonable price. Scan ticket when you arrive versus when you leave. Lots of restaurants close by.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine General Manager

Very good location

트립어드바이저 평점 3.0/5

Maria K TripAdvisor 인증 리뷰

We keep on coming back to this place yearly due to the fantastic location. Staff is always nice and rooms are decent, always clean. Breakfast was kind of crowded this time and the selection was not as good as it has been before. Near to a great parking. We will most likely be back.

Dear Guests, Many thanks fo this great comment ! best regards

위치 좋은 숙소

고객 평점 3.5/5

Yunho J. 1인 - 전체(All) 통지 확인

위치가 좋은 숙소이고 가성비도 매우 뛰어납니다. 캐쥬얼한 인상에 맞게 인테리어도 몹시 캐쥬얼합니다. 다만 아코르 호텔임에도 아코르 멤버에 대한 베네핏 숙지가 아무것도 되어 있지 않습니다. 다른 호텔 체인에 비해 멤버의 로얄티에 대한 배려도 역시 없습니다. 그러한 점은 수정이 필요할듯 합니다.

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Christine Directrice

Again, beware the car parking fees, you won't be seeing us again.

트립어드바이저 평점 3.0/5

harry b TripAdvisor 인증 리뷰

Had a very welcoming check in experience by a lovely young lady who explained everything in some detail to me including the car parking in the underground car park below. And how there was a special rate of €10 something for 2 hours there if the ticket was correctly validated, so I parked our car down there. Spent a lovely evening in town and upon checking out the following day presented my car park ticket for the expected validation to be told that I had to do that with the office at the car park. So I went there and explained that I was staying at the Ibis and needed the ticket validating and was directed to the cash machine. Which promptly charged me €34.40 for the privilege of 20 hours parking. I will be visiting Epernay again on my travels but will be staying well away from the centre. Either someone from the municipal car park needs to talk to the Ibis management, or vice versa, the Ibis management needs to talk to them. I obviously was not the first victim of this.

Dear Guests, We are sorry the staff at the parking did not explained you, you need to choose at the automatical machine the 24h package for 10.50 euros. My staff did well not the employee of the parking. it is there job to show you how to do that. Really sorry about that. best regards

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 492 리뷰 8.6/10 위치
  • 478 리뷰 6.3/10 객실
  • 367 리뷰 8.8/10 서비스
  • 310 리뷰 8.3/10 조식
  • 290 리뷰 4.5/10 안락함
  • 198 리뷰 8.3/10 청결도
  • 68 리뷰 4.1/10 편의 시설
  • 5 리뷰 3.8/10 웰니스 센터

Powered by Trustyou

주변에 있는 다른 시설