ibis Douala 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 172

Gwarancja
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184,Rue Pierre Loti,Bonanjo, BP 12086, 12086 DOUALA, Cameroon

Opis

O hotelu

  • Ibis Douala is 7 km from the International Airport, just 15 minutes away.

  • Free airport shuttle 24/7 at guest's request and according to the schedule.

  • Building guest loyalty for the ALL program (Accor Live Limitless)

  • Entertainment: karaoke on Tues & Weds, piano bar from Thurs to Sat.

  • 24-hour hotel with professional and always smiling staff

Nasze pokoje

Lokalizacja hotelu

ibis Douala

184,Rue Pierre Loti,Bonanjo, BP 12086
12086 DOUALA
Cameroon

Pozycja GPS:4.039832, 9.687302

Telefon
Faks +237 2 33 42 36 05

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

LA VERANDA

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 172

Ocena TripAdvisor  3.5/5  Liczba opinii: 479

bad experience even before I arrived

Ocena na stronie TripAdvisor 2.0/5

hotshottequila Opinia zatwierdzona w TripAdvisor

I'm not aware of any other hotel chains with a presence in Douala besides Ibis where I stayed 2 nights. It was a bad experience before I even arrived. I e-mailed them to arrange the complimentary airport transfer and was met with radio silence. It was only after I reached out to Accor Customer Service and much follow-up that Ibis Douala finally responded to me. (Kudos to Accor Customer Service!) After I got to my room, I noticed a pesticide smell but I put it off as something that would go away but it didn't and was affecting my sleep so I went to reception to enquire about the odour at which point the attendant referred me to a piece of paper on the bench which mentioned that the hotel was undergoing hygiene treatment on the 2 days I was there - this was the first time I was shown this notice! They changed my room to another one - on the same floor - because the air con in my initial room couldn't be turned off, but the smell of pesticide remained but they said it was the same throughout the hotel. Luckily, the odour was less pungent on my second night - which makes me wonder why they couldn't have either 1. scheduled the treatment outside of the Christmas busy period or 2. timed the treatment so that certain floors were treated on the first day and the remaining floors the next day so that guests can stay on floors less affected by the odour - which may be harmful to one's health! The hotel room was tired and dated with dull green coloured tiles on the bathroom floor. Also, the hot water tap needs to be turned on for at least 10 minutes before there is any hot water. There was no variety to the buffet breakfast - it was the same everyday. On the plus side, the hotel is within 20 minutes walk of 2 supermarkets.

Bonjour Monsieur, Nous vous remercions de votre temps pris pour nous édifier sur le déroulement de votre séjour à l'hôtel Ibis Douala. Vos remarques ont fait l'objet d'un débat au sein de la direction. Nous allons nous atteler en sorte que cela ne se reproduise plus à l'avenir. L'hôtel Ibis Douala et ses employés vous présentent leurs excuses et promettent à continuer d'œuvrer à la satisfaction de ses clients. Dans l'espoir de vous accueillir de nouveau, nous vous prions de croire, monsieur, en l'expression de nos sentiments les meilleurs. Simon ELOUNDOU. Chef De Réception.

Friendly staff, food terrible

Ocena na stronie TripAdvisor 2.0/5

davidsW1549JX Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Been staying at the Ibis since mid 90s originally not through choice but now I stay through choice. The rooms used to have great firm mattresses, not anymore, like bed topping on a divan, showers to choices scalding hot or cold. The food, what to say, terrible, local fresh ingredients transformed in to chicken, fish and beef that resemble jerky and have a similar taste to Michelins finest, same menu for weeks on end. Seriously book in but eat out.. Why stay there?, Friendliest most helpful staff I've run across ever, most have worked there for years and years., Makes up for the multitude deficiencies.

Nice stay and courteous staff

Ocena na stronie TripAdvisor 5.0/5

Bibinbabyaug Solo travel - Opinia zatwierdzona w TripAdvisor

I had almost a month stay here and really satisfied with room service and food..buffet breakfast also really tasty and the change in menu everyday will make everyone happy. I would like stay here if I visit Douala again.

Thank you Sir for your positive comment . We are glad you appreciate our services. Feel free to come back anytime. With Regards Isis d’Almeida Réservations et Formations

Nice hotel I recommend

Ocena na stronie TripAdvisor 5.0/5

ibrahim22222226 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have a good stay. It is my favourite hotel to stay in Cameroon. Staff very friendly from reception till the restaurant, ready to assist you. The best part tailored solutions to your special needs, for example, i m a Nigerian, I miss my country. The chef is wonderful. I asked for my country soup egusi and ebay and it was well prepared for me.

Thank you very much M Shehu, very glad to know that you are enjoying perfecly your stay. Happy to notice your entire joy with nigerian special food needs.. All staff Will always be at your disposal. With Regards. Isis d’Almeida. Réservations et Formations

Feedback on my stay at Ibis hotel

Ocena na stronie TripAdvisor 5.0/5

Inukuri1977 Solo travel - Opinia zatwierdzona w TripAdvisor

Appreciate my stay especially the airport shuttle, ISIS was great while getting customers feedback thank you and I I recommend to any one coming in Douala you want a nice place choose ibis Douala you will enjoy

Thank you M Nukuri for this positive feedback. Il’s a pleasure for us to receive you. Be always welcome Regards Isis d’Almeida. Resp Réservations et Formations

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 56 Liczba opinii 9.8/10 Lokalizacja
  • 89 Liczba opinii 7.2/10 Pokój
  • 162 Liczba opinii 9.2/10 Obsługa
  • 6 Liczba opinii 6/10 Internet
  • 53 Liczba opinii 6.7/10 Komfort
  • 30 Liczba opinii 9.1/10 Czystość
  • 26 Liczba opinii 8.8/10 Śniadanie
  • 11 Liczba opinii 10/10 basen

Zarządzane przez Trustyou

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.