杜伊斯堡城市美居酒店

客户意见评级 (ALL 评级) 4.2/5 1,003 评论

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描述

酒店其他优惠

  • 162 间客房和浴室整修一新,配有可调节空调。

  • 所有客房和公共区域均覆盖免费无线网络。

  • 供应当地风味菜肴,时令菜品经常更换。

  • 酒店会议室和活动设施全面翻新,最多可容纳 190 人。

  • 位置便利,可轻松前往主要高速公路和火车总站。

我们的客房

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酒店位置

杜伊斯堡城市美居酒店

Landfermann Strasse 20
47051 杜伊斯堡
德国

GPS:51.433406, 6.773823

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

MARINA CLUB

当前不可用

周一至周六的晚上 4:00 至 9:30,在现代化的 Marina Club 餐厅享受美味的国际和地方特色菜。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,003 评论

TripAdvisor 评级  3.5/5  914 评论

🧡💛💚💙🩵💜🤎

Tripadvisor 评级 5.0/5

Felidae6630 经 TripAdvisor 认证的评论

Pleasant to stay in. We were on a short-trip to see the zoo and used a special discount including the entrance-fee for the zoo. The stay was comfortable. I'd personally say the beds are comfy, but too soft.😶‍🌫️ Literally thought about to switch over to sleeping on the harder sofa. Didn't do, because I didn't get how to set it up properly... 🫣 We tried the wellness area, hope next time we stay the shower reconstruction is finished 🛠 and the water of the pool is a little bit warmer. (I'm still frozen 🥶) The breakfast is tasty and the hotel-crew is caring & funny. The option to opt-out roomservice is cool. Who needs fresh towels every single day? If we are around, we'd be happy to visit again.🥰

Dear Navigator07006702906, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

Bang average stay

Tripadvisor 评级 3.0/5

JamieLawTravelGuru 经 TripAdvisor 认证的评论

Not the best but not the worst hotel ive stayed in. Getting off the train and seeing the Mercure sign- I thought wow thats close. Upon a closer look, I had to either walk through a very rough looking shopping centre, or walk round the outside of the building and over a dual carriageway to arrive at the hotel. Reception area looked nice and staff were friendly. The lift definitely need a refurb and so do the corridors. Worn carpets and old walls. The room itself was great. Nice and clean with a modern bathroom which was great. Bed was comfy but the pillows are the type were you put your head down and your head hits the mattress and the contents of the pillow are by your face. Breakfast was average with no much selection. Wouldn't recommend for a couple or family but would recommend for a solo traveller who isnt in the hotel much.

Dear Jamie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ursula Pätzold-Coco Manager

Plastic under sheets

Tripadvisor 评级 1.0/5

naftalieh 经 TripAdvisor 认证的评论

Plastic under sheets is a definite no-go. Lots of people can't sleep with plastic under sheets. Don't go here unless you like sweaty, hot nights for the wrong reason. I won't go there again even if you pay me. PLEASE BOYCOTT HOTELS WITH PLASTIC BED SHEETS

Dear Naftalieh, thanks for your review. In fact it is not a plastic bed sheet, it is a mattress protector . We are sure, that it is not in a guests interest or not in your interest, that the mattresses will be contaminated with any liquids left by other guests. So this is what the mattress protector is about. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ursula Pätzold-Coco Manage

Negative Experience That We Won't Forget

Tripadvisor 评级 1.0/5

AllanMI 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel's fine but how they treat people isn't. My sister-in-law, a Ukrainian refugee, was waiting for us in the lobby. Our train was late so she was there for a while. The man working at the front desk, Mr. Thomas, kicked her out just for sitting in the lobby so she had to stand outside for about an hour. When I asked him to apologize to her he looked at me and said sorry, refusing to actually apologize to her. I sensed his prejudice against her and the other employees would only make up exuses for him. I also called four times from the train and no one would answer the phones.

Thankful for AC in the rooms!

Tripadvisor 评级 4.0/5

SweetStockholmSity 家庭住宿 - 经 TripAdvisor 认证的评论

We had to book 2 rooms for our family of 5 when booking online, but when I checked in I was told we had family rooms which would have accommodated the 5 of us (baby sleeps in our bed). But they wouldn’t let me cancel the second room, so we basically paid double. They also don’t have interconnected rooms, so we were placed 16 rooms apart. The rooms were clean and the bathrooms were spacious. We stayed for a night during the 40 degree heatwave so we really appreciated the AC in the rooms and going to the small indoor pool to cool down. Breakfast had a good selection of food and lots of fruit.

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其他网络用户评价我们的酒店

  • 660 评论 8.9/10 位置
  • 1,007 评论 6.7/10 房间
  • 805 评论 8.4/10 服务
  • 13 评论 5.8/10 上网
  • 616 评论 7.4/10 早餐
  • 448 评论 5.6/10 舒适度
  • 441 评论 6.4/10 清洁度
  • 249 评论 5.4/10 食物

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