ibis Styles Mt Isa Verona 3.5 stars

Customer review rating (ALL Rating) 4.2/5 374 reviews

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Cnr Rodeo Dr and Camooweal St, PO Box 782, 4825 MOUNT ISA, Australia

Description

Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include FREE WIFI access throughout the hotel, business services and modern event spaces.

Our accommodation(s)

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Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St, PO Box 782
4825 MOUNT ISA
Australia

GPS:-20.726526, 139.493103

Telephone
Fax +61 7 4743 8715

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Giuseppe's Cantina

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  374 reviews

TripAdvisor Rating  3.7/5  227 reviews

Customer review rating 3.5/5

Tracy P. Business - Confirmed reviews ALL

It would be good it there was a microwave and toaster in the rooms

Dear Tracy P., Thank you for your feedback. We appreciate your suggestion regarding the addition of a microwave and toaster in the rooms. Currently, our policy does not include these amenities in guest rooms, but we value your input as we continuously seek to enhance our services. Best regards, Kim Hiddink

Customer review rating 4.0/5

Stanfield S. Business - Confirmed reviews ALL

Very happy with the hotel and will stay again.

Dear S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim

Customer review rating 1.0/5

Naseri D. Business - Confirmed reviews ALL

The rooms and the common areas like elevator had very poor hygiene and the place was so noisy. I couldn’t sleep due to people slamming doors all the time and the room and shower were so dirty too. Will never stay here again.

Dear Naseri, Thank you for your feedback. I’m very sorry to hear about your experience. I personally sleep on site and went out twice that night to ask guests to keep the noise down, so I completely understand how frustrating it must have been. Regarding cleanliness, we take hygiene very seriously, and I regret that the room and common areas did not meet your expectations. If you have any specifics that you could share. I’ll be addressing this with our housekeeping team to ensure standards are consistently maintained. We appreciate your feedback as it helps us improve, and I’m truly sorry your stay was not up to the standard we aim to provide. Kind regards, Kim

Customer review rating 5.0/5

Rodney H. Business - Confirmed reviews ALL

Great staff making you feel welcome and a great stay. Awesome food in the restaurant.

Dear Rodney, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim

Customer review rating 2.0/5

Hayley S. Business - Confirmed reviews ALL

This is infrastructure related. Not person related. The room that I got was awful. It smelled bad, the furniture was terrible - worn and old. Fridge was ancient. One of the bedside outlets didn’t work, the lamp next to the desk had an exposed bulb. The alarm clock kept buzzing like it had an electrical fault. The bathroom is old and dated and shower curtains are gross. They should not be in any Accor property. And you charged $750 for two nights. Just NO. Last two times I stayed there the room wasn’t this bad. What is going on there?? No maintenance, no renovations. This is not up to standard for Accor. I won’t be staying here again. Awful.

Hi Hayley, Thank you for sharing your feedback. I’m very sorry your stay did not meet your expectations. I want to reassure you that we have just received approval for updated furniture in our rooms, as well as the installation of shower screens instead of curtains on Level 2. These improvements are infrastructure-related and will address many of the concerns you’ve highlighted. We truly appreciate your feedback, as it helps us prioritize these upgrades to ensure a more comfortable experience for our guests. I’m sorry that your recent stay fell short of the standard you expect from Accor, and we hope to welcome you back in the future once the improvements have been completed. Kind regards, Kim

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Other web-users rate our hotel

  • 73 reviews 9.1/10 Location
  • 196 reviews 6.2/10 Room
  • 165 reviews 8.3/10 Service
  • 5 reviews 3.8/10 WiFi
  • 78 reviews 5.5/10 Cleanliness
  • 74 reviews 7/10 Food
  • 30 reviews 3.4/10 Breakfast
  • 28 reviews 3.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.