ibis Styles Mt Isa Verona 3.5 stars

Customer review rating (ALL Rating) 4.2/5 379 reviews

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Description

Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include FREE WIFI access throughout the hotel, business services and modern event spaces.

Our accommodation(s)

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Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St, PO Box 782
4825 MOUNT ISA
Australia

GPS:-20.726526, 139.493103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Giuseppe's Cantina

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  379 reviews

TripAdvisor Rating  3.7/5  227 reviews

Customer review rating 4.5/5

Crabb S. L. Business - Confirmed reviews ALL

Very modern and comfortable hotel and rooms, lovely staff, great location, would recommend and stay again.

Dear S. L., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our hotel modern and comfortable, and that our staff provided you with excellent service. We look forward to welcoming you back in the future. Best regards, ibis Styles Mt Isa Verona

Customer review rating 3.5/5

Liza D. Friends - Confirmed reviews ALL

We were given a room on the 3 level very nice but only one bed. We did requested two beds. Had to move our luggage from one room to another on next level down. Had dinner in restaurant very nice food only negative thing is you cocktails are very expensive and as a Accor member we didn't get our free welcome drink. You have to ask for them now, it's on the App. Location is great easy walking to all shops. Pool is very clean. Breakfast was a great little surprise, very good range on show and the coffee was awesome. Plus fresh. We enjoyed our little break. Will do this again.

Dear Liza D., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the cleanliness of the pool, the quality of breakfast, and the overall location of our hotel. It is wonderful to know that you found our restaurant's food to your liking. We sincerely apologize for the inconvenience related to the room configuration and the need to relocate your luggage. We understand how important it is to have your specific requests met and will ensure that your comments are noted for future improvements. Regarding the welcome drink for Accor members, we appreciate your understanding of our updated policy and will gladly remind guests to inquire about this benefit. We thank you for your valuable insights and look forward to welcoming you back for another enjoyable stay. Best regards, ibis Styles Mt Isa Verona

Customer review rating 3.5/5

Steve A. Business - Confirmed reviews ALL

We chose this property primarily because it was one of the few in Mt Isa offering gated, secure parking. Travelling in a HiLux with equipment in the tray, secure parking was essential given the well-known crime issues in Mt Isa. While the secure parking was appreciated, the spaces are extremely tight, suitable for small cars and hatchbacks, but not for larger vehicles like a HiLux. This is worth noting, especially given it is regional Queensland where small cars are the exception rather than the norm. We were fortunate the car park was almost empty; had it been at capacity, parking would have been very difficult, if not impossible. The secure parking also incurs an additional $25 per day, which is not included in the room rate. The beds were comfortable and the rooms spacious, however the price point does not align with the quality provided. One night was close to $300 for a twin room, which feels high for an Ibis Styles, the most budget-aligned brand within the Accor portfolio, yet priced closer to what you would expect from a Raffles-level property. This may have been due to high occupancy, though judging by the car park, this didn’t appear to be the case. A further issue is the lack of ceiling lighting in the rooms. Only table lamps are provided, leaving the space quite dark and gloomy. Fortunately, the bathroom did have ceiling lighting. On a positive note, the staff were excellent, friendly, welcoming, and genuinely helpful throughout our stay.

Dear Steve A., Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Mt Isa Verona. We appreciate your comments, as they provide us with valuable insights to enhance our guest experience. We are pleased to hear that you found our staff to be friendly and helpful during your visit. However, we acknowledge your concerns regarding the parking facilities. While we aim to provide secure and gated parking for our guests, we understand that the tight spaces may present challenges for larger vehicles. Your feedback regarding the parking sizes will be taken into account as we continue to evaluate our facilities. We also appreciate your observations about the room pricing and lighting. Pricing can fluctuate based on occupancy, but we strive to ensure that our rates reflect the quality of our offerings. Additionally, we recognize the importance of adequate lighting and will consider your comments for future improvements. Thank you once again for your feedback, and we hope to welcome you back in the future. Best regards, ibis Styles Mt Isa Verona

Customer review rating 4.5/5

Paul N. Business - Confirmed reviews ALL

Very pleasant stay, will be returning

Dear Paul N., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our staff's service and our restaurant offerings. We look forward to welcoming you back for another pleasant experience. Best regards, ibis Styles Mt Isa Verona

Customer review rating 3.5/5

Tracy P. Business - Confirmed reviews ALL

It would be good it there was a microwave and toaster in the rooms

Dear Tracy P., Thank you for your feedback. We appreciate your suggestion regarding the addition of a microwave and toaster in the rooms. Currently, our policy does not include these amenities in guest rooms, but we value your input as we continuously seek to enhance our services. Best regards, Kim Hiddink

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Other web-users rate our hotel

  • 76 reviews 9/10 Location
  • 198 reviews 6.3/10 Room
  • 167 reviews 8.1/10 Service
  • 5 reviews 3.8/10 WiFi
  • 79 reviews 5.8/10 Cleanliness
  • 75 reviews 6.8/10 Food
  • 30 reviews 3.4/10 Breakfast
  • 30 reviews 3.2/10 Value

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