ibis Styles Mt Isa Verona Hotel 3.5 stars

The staff were amazing they were very friendly and went out of there way to help in anyway they could and we even got a cute little box of chocolate for christmas. the room were clean and tidy and the room cleaner was also very nice as well.

Always a warm welcome by the Ibis Mount Isa staff. Room is lovely, clean and spacious. Hotel is in a very good location. The air conditioning in my room was on point and the welcome drink was a nice touch. Thanks for another relaxing stay at Ibis Mt Isa.

Friendly staff, good rates, room is clean and airconditioner cold always love staying there.

My stay (for work purposes) was comfortable and adequate for what I required. The A/C worked well enough to combat the 40+ deg daytime temps, as well as to comfortably sleep at night. My room was missing a desk phone, however the very friendly and professional staff on the front desk were able to help me order room service with no issues via a quick mobile call. An addition of a small microwave oven would have come in handy to reheat left overs though (not sure if this was available upon request?). The water pressure in the shower was a tad low. The bed was comfortable and clean. I tried all the main meals on your restaurant menu (room service) and thoroughly enjoyed them all!

Our stay was fantastic- from booking right through to check out. Check in was friendly and warm and interested. Our room was fantastic for a travelling family of four to spread out in. The staff were AMAZING. Attentive. Our son had his birthday during our stay and the staff were wonderful - he was soooo excited. Thank you.

I just love that I'm treated like its my second home, greeted by name. It's a good vibe and the staff are amazing!

After driving long distance l was looking for quiet accommodation to rest. I stayed on level two and had the best nights sleep. The doors are fitted with a slow release so you don’t hear doors slamming shut. The accommodation isn’t as grand as RedEarth accommodation up the road however it definitely surpasses it if you are seeking a quiet & peaceful stay that’s still walking distance to barista coffee & restaurants. The staff atIBIS made everything super easy and were very professional. I’d stay here anytime. Thank you

I was grateful for the room upgrade was a shame the room service meal was not as per description on menu was missing some quoted components. Still a good stay and will return next visit

Business trip.

Friendly staff helpful advice

Short stay, just overnight, but great staff at check-in, room was great.

Most disappointing experience. Toilet cistern leaked over the floor when flushed. Bathroom door would not stay on hinges and swung dangerously. The swimming pool smelt like sewerage. No toilets located near swimming pool children had to return to rooms to use a toilet. No room service or options to eat at hotel because they were too busy. Car park was full at 11.30pm at night so had to park in center parking outside hotel. Driver's window smashed and car rifled through and broken glass throughout car. Reception would not call police as car was not in carpark. $600 for two very disappointing days.

- Fridge was old, had broken seals and did not work properly; - Shower had mould in parts of tiling and looked unclean; - Some of the bathroom towels had lights stains on them - thankfully there were other towels that appeared clean.

Ibis Mt Isa amongst regular travellers had the nick name of Ground Hog day as nothing ever changed from the hard boiled eggs and toast yourself ham and cheese croissant and a restaurant that resembled a mortuary. What a breath of fresh air it these days to stay. New restaurant, great food, super friendly staff, well done GM.

My experience was pleasant, staff at front counter were very friendly and accommodating when checking in and leaving.