ibis Styles Mt Isa Verona 3.5 stars

Customer review rating (ALL Rating) 4.1/5 364 reviews

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Description

Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include FREE WIFI access throughout the hotel, business services and modern event spaces.

Our accommodation(s)

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Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St, PO Box 782
4825 MOUNT ISA
Australia

GPS:-20.726526, 139.493103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Giuseppe's Cantina

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  364 reviews

Customer review rating 3.5/5

Helen W. Business - Confirmed reviews ALL

Overall, a nice clean room. However, there are a number of maintenance issues that should be addressed. Nonfunctioning power points, a hastily patched hole in the wall, dirty cups etc.

Dear Helen W., Thank you for taking the time to tell us about your experience at the ibis Styles Mt Isa Verona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim

Customer review rating 3.5/5

S V. Couples - Confirmed reviews ALL

The receptionist was quite strange, asking us to stand back while she dealt with a customer. This was the first of three occasions with her that left me feeling devalued. On the other hand, all other staff we crossed paths with were friendly and helpful. The room was comfortable but needing TLC. The basin taps leaked, some of the wood trim needed gluing and the fridge was not working too well and couldn't produce an I've cube.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kim

Customer review rating 4.0/5

Kat K. Solo - Confirmed reviews ALL

Last minute decision, clean, priced well, located centrally, comfortable bed, secure parking.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim

Customer review rating 4.5/5

Beena S. Business - Confirmed reviews ALL

I was given room 109, which is really nice as I feel claustrophobic in rooms without a window. Lois and Anne both friendly and up for a chat.

Dear Beena S., We very much appreciate your comments regarding your stay at the ibis Styles Mt Isa Verona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim

Customer review rating 3.5/5

Andres T. J. Business - Confirmed reviews ALL

a few challenges. Water not being able to drink from the tap is an issue. No one at the desk to take check-in. Booked through Qantas and paid ahead of time with no breakfast included on purpose and yet the staff though I’d had breakfast there and it caused some issues with the bill that took a few phone calls to sort through. It think it’s done now.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kim General Manager

Other web-users rate our hotel

  • 80 reviews 9.1/10 Location
  • 196 reviews 6/10 Room
  • 168 reviews 8.7/10 Service
  • 6 reviews 2.6/10 WiFi
  • 71 reviews 5/10 Cleanliness
  • 69 reviews 6.1/10 Food
  • 36 reviews 4.2/10 Amenities
  • 33 reviews 4.4/10 Breakfast

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