ibis Styles Mt Isa Verona Hotel 3.5 stars

Customer review rating 4.2/5 1,322 reviews
ibis Styles Mt Isa Verona
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Hotel extras

Alongside its convenient features and facilities, ibis Styles Mt Isa Verona also offers guests a range of services, which include WIFI access throughout the hotel, an Internet kiosk, reduced mobility guest rooms, business services and modern event space.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • MOUNT ISAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
Leisure and activities
  • Outdoor unheated pool
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St
PO Box 782
4825
mount isa
australia

Tel: +61747433024

Fax: (+61)7/47438715

Contact email

Check-in from 14h00

Check out up to 10h00

  • CAMOOWEAL/MARIAN STREET :   BARKLY HWY 66 CAMOOWEAL STREET

  • GREYHOUND TERMINAL :   METRO LOCAL MARIAN STREET

  • By plane

    MOUNT ISA At 10km / 6.25 miles - Shuttle paying

  • By car

    BARKLY HIGHWAY At 1km / 0.63 miles

  • By train

    MT. ISA RAILWAY At 2km / 1.25 miles

GPS :-20.726526, 139.493103

Our accommodations

With its central location and excellent range of accommodation options, ibis Styles Mt Isa Verona is the ideal option for visitors searching for hotels in Mount Isa. Each of the hotel's modern guest rooms is tastefully appointed and recently refurbished, with décor and furnishings that focus on natural tones. With Deluxe and Executive options available, each guest room features an ensuite with bathtub, air-conditioning, WIFI access and views overlooking the spectacular Mount Isa mines or the hotel pool.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

Giuseppe's Cantina

Type of cuisine: Italian

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 192

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Mt Isa Verona

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,322 reviews

tripadvisor

TripAdvisor Rating 3.5/5

206 reviews

Hiccup didn't ruin stay

Customer review rating 4.2/5

Miner J. Business - 20/02/2020 Confirmed reviews ALL

Checked in at 6.30pm and room hadn't been made up. Young lady at the desk fixed this up promptly despite nearly full bookings. I always wonder why hotels in places like Mt Isa put doonas on the beds - would be better to be a constant 24C and encourage people to just use sheets!

Dear Miner J, Thank you for choosing to stay with us at the ibis Styles Mount Isa. Thank you for taking the time to provide us with feedback. We are very sorry to hear that you were checked into the incorrect room on arrival. We sincerely apologise for the inconvenience this caused. Additional training will be provided to the team to ensure that this does not happen again. Thank you again for sharing your experience, and we hope to get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

A not bad hotel in the middle of Mt Isa.

Customer review rating 4.2/5

Martin Couples - 18/02/2020 Confirmed reviews ALL

Hotel and room was fine, fridge in room was handy and a kettle for tea, parking was OK but tight if a lot of cars were parked. Staff were good as expected in an Accorl. Unfortunately the restaurant was closed for refurbishment so no dinner or breakfast. Fortunately there are other places to eat and went to the Isa Hotel, food was good.

Dear Martin, Thank you for being a loyal Accor Live Limitless member and thank you for choosing to stay at our property. We are thrilled to hear that you found our staff very good and your room comfortable. We do apologise that our restaurant being closed for refurbishment negatively impacted your stay. We can confirm that Giuseppe's Cantina is now open and the feedback has been incredible, we cannot wait for you to try it! Thank you for sharing your experience, and we hope to welcome you back again soon. Sincerely, Jessica James General Manager

Nice stay.

Customer review rating 4.2/5

Lis Business - 18/02/2020 Confirmed reviews ALL

Always nice to stay. Staff are friendly and room clean.

Dear Lis, Thank you for again choosing to stay with us at the ibis Styles Mount Isa. It is fantastic to hear that your stays at our property are always nice. It is also great to hear that our team made you feel very welcome and that your room was very clean. Thank you for sharing your experience and we look forward to welcoming you back again soon. Sincerely, Jessica James General Manager

Sterile

Customer review rating 4.2/5

Kim E. Business - 18/02/2020 Confirmed reviews ALL

Restaurant being refurbished no drinks bar 1 bottle of water supplied in summer

Dear Kim, Thank you for taking the time to tell us about your experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologise that our restaurant being closed for refurbishment negatively impacted your stay. WE apologise for the inconvenience this caused. We can confirm that Giuseppe's Canitna is now open and the feedback from guests has been incredible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager
Customer review rating 4.2/5

Tui S. Business - 16/02/2020 Confirmed reviews ALL

Staff were courteous and friendly.

Dear Tui, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that you found our staff both friendly and courteous. Thank you for sharing your experience, and we hope to welcome you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

attentive staff

Customer review rating 4.2/5

Bob Business - 10/02/2020 Confirmed reviews ALL

Staff are very attentive and take the extra step to ensure that frequent business travelers feel at home.

Dear Bob, Thank you for being a loyal Accor Live Limitless member and thank you for again choosing to stay with us at the ibis Styles Mount Isa. We are thrilled that you feel at home here with us at the ibis and it is fantastic to hear that you find out staff very attentive. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Well Located

Customer review rating 4.2/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

The staff that we had contact with were brilliant. A few issues that I would like to mention. 1 - Car parking - I understand the limitations that exist, however if designated parking bays were painted this would have helped in a small way. As well as the area out the back. 2 - The pool obviously had not been cleaned for several days, so even if I did want to swim I would not have been able to enjoy it. The rain that was around may have aided this decision for the pool area not to be cleaned but still not an excuse. 3 - Lack of restaurant services. I'm sure once the refurbishment is completed this will be fantastic

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is fantastic to hear that our location suited your needs. We are also thrilled to hear that you found our staff brilliant. Thank you for your detailed feedback regarding your stay. I can confirm that the car park will be marked in the coming months. I am sorry that you chose not to swim due to the condition of the pool area, our pool was cleaned however due to the torrential rain we could just not keep up with it, our pool renovation starts next week which is very exciting. Our new restaurant is now open and we are serving breakfast, room service and dinner in the restaurant 7 days a week. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Great Potential but poorly maintained

Customer review rating 4.2/5

Scott Business - 08/02/2020 Confirmed reviews ALL

Great position and check-in staff. Unfortunately, the bathroom exhaust system is not functioning correctly resulting in drains stinking the room out. They need to ensure the fans are running up on the roof to draw air through the ducts. Staying again tomorrow night so hopefully, it's fixed.

Dear Scott, Thank you for taking the time to tell us about your recent experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are sorry to hear that the exhaust fan in your room was not working. We can confirm that our maintenance team is investigating and addressing this as we speak. Thank you for bringing this to our attention. It is however great to hear that our location suited your needs and that you found our reception team very welcoming. We hope that your most recent stay with us exceeded your expectations and we look forward to receiving your feedback. Sincerely, Jessica James General Manager

Good stay at a Challenging time

Customer review rating 4.2/5

Christene T. Solo - 07/02/2020 Confirmed reviews ALL

During a traumatic time in my life the staff were compassionate & caring. Especially a young lady named Jaime. I was grieving the loss of a family member. I found a box a chocolates & a very thoughtful note left in my room the day after I met her.

Dear Christine, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are very sorry to hear of your loss. It is however lovely to hear that our team and particularly Jaymee our Restaurant Manager were caring and compassionate. Thank you for sharing your experience, and we hope to welcome you back again in the near future under less challenging circumstances. Sincerely, Jessica James General Manager

Not as good as usual

Customer review rating 4.2/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

Restaurant unavailable, limited menu available for room service. Although booked for breakfast, was advised to go to coffee club and didn't realise that I could have/should have been provided with a breakfast pack.

Dear Valued Guest, Thank you for again choosing to stay with us at the ibis Styles Mount Isa. We are sorry to hear that on this occasion your stay was not as good as it usually is. We apologise that our restaurant being closed for refurbishment impacted your stay. I am thrilled to advise that we are back to business as usual with breakfast daily. Our new restaurant Giuseppe's Cantina and room service is now also open and available 7 days a week for dinner. We apologise for the inconvenience this caused and do hope we get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

well located - friendly staff

Customer review rating 4.2/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Good stay, but my room was not made up when I arrived and had to be moved to a new room. Staff were very apologetic and provide a drink voucher. They also lent me an umbrella - room a bit dated, panels loose etc.

Dear Valued Guest, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa. It is fantastic to hear that our location suited your needs. We are also thrilled to hear that you found our team very friendly. We apologise that you were checked into the incorrect room, it is however great to hear that the team addressed this quickly for you. We can confirm that we do have Superior rooms at our property that have been recently renovated. Thank you for sharing your experience, we hope to welcome you back again on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Good location, able to access everything.

Customer review rating 4.2/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

It was good, just two thing: During checked in, the reception forgot to pass me the WIFI password, so I was not aware the hotel providing WIFI, the day before I check-out I asked the front desk and then she passed to me. Also the room TV antenna plug has been loose I think for a while now, when I turned on TV, I was not able to get good receiving, then checked on the plug and found the plug is sinking into the socket, it took me minutes to try to get a better receiving. My colleague's room has the same issue too.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Styles Mt Isa Verona. It is great to hear our location suites your needs and that you found our staff very welcoming. We are however sorry to hear that your television had poor reception and that you were quickly able to rectify this issue. I can confirm that this feedback has been passed onto our maintenance team to investigate in each room. Thank you for bringing this to our attention. Thank you for sharing your experience, and we hope to welcome you back again on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Central and quiet location

Customer review rating 4.2/5

Dwayne H. Business - 02/02/2020 Confirmed reviews ALL

Arrived late and no problems getting a room Location is great and rooms are comfy and quiet

Dear Dwayne, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa. It is fantastic to hear that our central location suited your needs. It is also great to hear that you found your room comfortable and quiet. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Friendly staff and nice room

Customer review rating 4.2/5

Z Business - 29/01/2020 Confirmed reviews ALL

The front desk staff were super friendly and the room was nicely furnished

Dear Z, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa and would like to thank you for being a loyal ALL member. We are thrilled to hear that you found our reception team super friendly. It is also great to hear that you found your room nice and comfortable. Thank you for sharing your experience, and we hope to welcome you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager
Customer review rating 4.2/5

Anonymous Business - 28/01/2020 Confirmed reviews ALL

On check in the room allocated to me was already allocated to a different guest

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are very sorry that we accidentally checked you in to the wrong room. We sincerely apologise for the inconvenience this caused. We do have two new team members training at the moment and this was a mistake that they have learnt from. It is our hope that we get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Not bad.

Customer review rating 4.2/5

Kirsty N. Business - 26/01/2020 Confirmed reviews ALL

Average cleanliness. Small smelly-ish room, but averall ok. Appreciated the free water very much.

Dear Kirsty, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa and would like to thank you for being an Accor Live Limitless member. It is great to hear that you enjoyed your recent stay and that you appreciated the complimentary water on arrival. We are however sorry to hear that you found your room small and that there was a smell in your room. I can confirm that this has been passed onto both Housekeeping and Maintenance to investigate and address immediately. Thank you for sharing your experience, and we hope to welcome you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager
Customer review rating 4.2/5

Anonymous Business - 25/01/2020 Confirmed reviews ALL

Fine minimal staff involvement but staff polite

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa and thank you for being an Accor Live Limitless member. It is fantastic to hear that you found our staff very polite and that you enjoyed tour recent stay at our property. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Not advised restaurant not operating when booking

Customer review rating 4.2/5

Steve Z. Business - 24/01/2020 Confirmed reviews ALL

Poor communication and offer

Dear Steve, Thank you for taking the time to tell us about your experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations and apologise for the inconvenience this caused. We are sorry to hear that our restaurant and kitchen being closed for refurbishment effected your stay. I can confirm that this information was communicated with all travel agents and third parties. Our restaurant has also been removed from our website and all hotel listings. I can confirm that room service is now available for in house guests and that our restaurant will re-open in the coming weeks. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Being Open

TripAdvisor rating 3.5/5

R1110GTmichael Business - 24/01/2020 TripAdvisor review

I booked my room directly with the Hotel by phone. I am an Accor Plus member and use my membership weekly and seldom stay at any other hotel groups. I like the membership benefits such as meal discounts. Only when I arrived at the hotel to check-in was I advised that the restaurant was shut for renovations. This is really annoying as it is a big part of the reason for choosing Accor Hotels.

Dear R1110GTmichael, Thank you for taking the time to provide us with feedback regarding your recent stay at the ibis Styles Mount Isa. We would also like to thank you for being a loyal Accor Live Limitless member. We are very sorry to hear our restaurant and kitchen being closed for refurbishment effected your stay. I apologise that this was no communicated with you at the time of booking. This is an over site on our behalf and this will be disused with the team. I can confirm that room service is now available for all in house guests and that our restaurant will be re-opened in the coming weeks. We hope that we get the opportunity to welcome you back and better serve you in the near future. Kind Regards, Jessica James General Manager

Well located

Customer review rating 4.2/5

Cathy Business - 23/01/2020 Confirmed reviews ALL

Disappointed the restaurant was closed. No mini bar Tidy room

Dear Cathy, Thank you for choosing to stay with us at the ibis Styles Mount Isa and thank you for being an Accor Live Limitless member. It is great to hear that our central location suited your needs. We are however sorry to hear that you were disappointed our restaurant was closed due to refurbishment. I can confirm that room service is now available for in house guests and that our restaurant will be re-opened in the coming weeks. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager
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