ibis Styles Mt Isa Verona 3.5 stars

Customer review rating (ALL Rating) 4.2/5 365 reviews

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Cnr Rodeo Dr and Camooweal St, PO Box 782, 4825 MOUNT ISA, Australia

Description

Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include FREE WIFI access throughout the hotel, business services and modern event spaces.

Our accommodation(s)

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Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St, PO Box 782
4825 MOUNT ISA
Australia

GPS:-20.726526, 139.493103

Telephone
Fax +61 7 4743 8715

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Giuseppe's Cantina

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  365 reviews

Customer review rating 3.5/5

Margaret A. Couples - Confirmed reviews ALL

We stayed at Ibis at the beginning and end of our tour. The staff is professional and friendly and can assist with needs (such as ice). The rooms are clean, comfortable. The Air conditioner and tv were in good working order. What was difficult was that the plug outlets are all away from the bed. They are on the opposite wall of the room. One outlet was on a side wall as well. My friend has a cpap machine which he could not use since there wasn’t any close by outlet. There also were two lamps at the bedside which did not work, they were attached to a wooden shelf with no switch to turn them on. No separate USB ports so phone chargers were dependent on what type of converter system you have (our plug adapters -Australian to US- have usb plug ins so this was not a hindrance). The pool was clean Water temp was cool as it is heading into winter season there but it provided a nice refreshing dip in the water. Breakfast options were sandwiches that you heated up - self serve, muffins, breads for toast, fruit, cereal, coffee maker and bottled beverages. Attached restaurant had dinner options which were appealing. Location was centrally located. Walking distance to American fast food and local shops and eateries

Hi Margaret, Thank you for taking the time to share such a detailed review of your stay with us. We’re very pleased to hear you found our team professional and friendly, enjoyed the cleanliness and comfort of the rooms, and made use of our pool and restaurant facilities during your visit. We also appreciate your constructive feedback regarding the room layout and bedside lighting. We understand how inconvenient the outlet locations can be, particularly for guests travelling with medical equipment such as a CPAP machine. We are currently in the process of upgrading our bedside tables to include double GPO power points, which will make charging devices and using equipment such as CPAP machines much more convenient for guests. We’re glad overall you enjoyed the central location and had a comfortable stay with us at both the beginning and end of your tour. We hope to welcome you back again in the future. Kind Regards, Kim General Manager

Customer review rating 3.5/5

Heather O. Business - Confirmed reviews ALL

When I first arrived I was greeted warmly and promptly checked in. I ended up asking to change rooms because the room I was given was on the road and noisy. The room was twice the size and faced the parking lot (meaning,it was more peaceful)so I was pleased. Strange that the rooms would be so very different but, okay... I found the bed to be too soft ( could just be me!) and I was disappointed by the fact that a smart TV didn't even have access to Netflix but the location is excellent and I had a nice hot shower in the morning.

Dear Heather, Thank you for your feedback and for sharing your experience with us. We’re very pleased to hear that you were warmly welcomed on arrival and that the team was able to assist with moving you to a quieter room that better suited your preferences. Our room types do vary in size and layout, and it’s possible that Ezra allocated you to a different room category when assisting with the room change. We’re glad the new room provided a more peaceful stay. We also appreciate your comments regarding the TV. At the moment, our TVs are not Smart TVs with streaming capabilities such as Netflix, however we are currently working towards upgrading to Smart TVs in the future to further improve the guest experience. Thank you again for your feedback, and we hope to welcome you back again soon. Sincerely, Kim General Manager

Customer review rating 4.0/5

Mia O. Solo - Confirmed reviews ALL

Reception was locked on arrival and I had to call, but the staff were extremely pleasant and helpful. The room itself was clean, comfortable and beautifully presented, however there was a noticeable stale smell that made it difficult for me to use the air conditioning, so I had to keep the windows open and felt a bit cold overnight.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kim Hiddink General Manager

Customer review rating 4.5/5

Sandra F. Business - Confirmed reviews ALL

The staff were extremely helpful and friendly. The room was clean and bed was comfortable.

Dear Sandra F., We very much appreciate your comments regarding your stay at the ibis Styles Mt Isa Verona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hiddink General Manager

Customer review rating 5.0/5

Steve H. Business - Confirmed reviews ALL

Very easy check in easy to find lovely people Great service the rooms are very clean and good

Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink General Manager

Other web-users rate our hotel

  • 80 reviews 9/10 Location
  • 192 reviews 6.1/10 Room
  • 166 reviews 8.6/10 Service
  • 5 reviews 2.9/10 WiFi
  • 68 reviews 5.2/10 Cleanliness
  • 65 reviews 5.9/10 Food
  • 35 reviews 4.6/10 Breakfast
  • 32 reviews 2.6/10 Value

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