ibis Styles Mt Isa Verona Hotel 3.5 stars

TripAdvisor rating 3.5/5 201 reviews
ibis Styles Mt Isa Verona
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Room 1

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Hotel extras

Alongside its convenient features and facilities, ibis Styles Mt Isa Verona also offers guests a range of services, which include WIFI access throughout the hotel, an Internet kiosk, reduced mobility guest rooms, business services and modern event space.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • MOUNT ISAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
Leisure and activities
  • Outdoor unheated pool
Catering
  • Breakfast
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St
PO Box 782
4825
mount isa
australia

Tel: +61747433024

Fax: (+61)7/47438715

Contact email

Check-in from 14h00

Check out up to 10h00

  • CAMOOWEAL/MARIAN STREET :   BARKLY HWY 66 CAMOOWEAL STREET

  • GREYHOUND TERMINAL :   METRO LOCAL MARIAN STREET

  • By plane

    MOUNT ISA At 10km / 6.25 miles - Shuttle paying

  • By car

    BARKLY HIGHWAY At 1km / 0.63 miles

  • By train

    MT. ISA RAILWAY At 2km / 1.25 miles

GPS :-20.726526, 139.493103

Our accommodations

With its central location and excellent range of accommodation options, ibis Styles Mt Isa Verona is the ideal option for visitors searching for hotels in Mount Isa. Each of the hotel's modern guest rooms is tastefully appointed and recently refurbished, with décor and furnishings that focus on natural tones. With Deluxe and Executive options available, each guest room features an ensuite with bathtub, air-conditioning, WIFI access and views overlooking the spectacular Mount Isa mines or the hotel pool.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 192

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Mt Isa Verona

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,259 reviews

tripadvisor

TripAdvisor Rating 3.5/5

201 reviews

Customer review rating 4.2/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

Great staff comfortable rooms

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that you found our staff great and your room very comfortable. Thank you for sharing your experience, and we hope to welcome you back again very soon. Sincerely, Jessica James General Manager

Underwhelming

Customer review rating 4.2/5

Tracey P. Business - 02/12/2019 Confirmed reviews ALL

The reception staff were friendly but the hotel itself was dusty and tired

Dear Tracey, Thank you for taking the time to tell us about your recent experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are disappointed to hear that you found the hotel tired. It is however fantastic to hear that you found our reception team very friendly. We can confirm that we have a number of projects about to commence in the hotel that we are very excited about. This includes a full refurbishment of the restaurant and the pool area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

very comfortable and quiet

Customer review rating 4.2/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

The room was very comfortable and quiet. My stay was just what I needed. Thanks

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that your recent stay with us was very comfortable and quiet. It is fantastic to hear that you were able to relax and that it was just what you needed. Thank you for sharing your experience, and we hope to welcome you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Fantastic staff and service

Customer review rating 4.2/5

Mark Business - 28/11/2019 Confirmed reviews ALL

Fantastic staff made to feel very welcome , food was great.

Dear Mark, Thank you for being a loyal Accor member and thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that you found our team fantastic and that they made you feel very welcome throughout your stay. It is also fantastic to hear that you found the food in our Verona Restaurant great. Thank you for sharing your experience, and we hope to welcome you back again very soon. Sincerely, Jessica James General Manager

Solo

Customer review rating 4.2/5

Dianne Solo - 26/11/2019 Confirmed reviews ALL

Ordinary stay

Dear Dianne, We very much appreciate your comments regarding your stay at the ibis Styles Mount Isa and would like to thank you for being a loyal Accor member. We are very disappointed to hear that your recent stay with us was ordinary. We apologise for the inconvenience this caused. Thank you for sharing your experience, and we hope to get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

satisfactory

Customer review rating 4.2/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

The latch on my sliding door did not lock. Only had a chain in which someone could still reach in. Balcony is also shared and indigenous people surrounding the hotel made for an uneasy sleep.

Dear Valued Guest, Thank you for taking the time to tell us about your recent experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry to hear that your sliding door lock was not working. We can confirm that we are investigating this now and will ensure the lock is fixed before another guest is allocated into this room. Thank you for bringing this to our attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager
Customer review rating 4.2/5

Tb Business - 25/11/2019 Confirmed reviews ALL

Clean, comfortable rooms. Lovely staff on front counter. Great to have free wifi! Car was vandalised when it was parked out the front- perhaps more secure parking would be good.

Dear TB, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is fantastic to hear that you found our reception team lovely. It is also great to hear that your room was both comfortable and clean. We are so sorry to hear that your car was vandalised. We were not aware of this and will be in contact to discuss this further. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Only ok. Some issues

Customer review rating 4.2/5

Heath Business - 24/11/2019 Confirmed reviews ALL

No phone to call room service, i had to dial the desk from my mobile. Food was arrived wrongly as ordered. More water came out of the wall than the shower head. Food tray still outside door in the morning with flies on it. All first world problems I know. Girl on desk very polite and efficient. Room 123.

Dear Heath, Thank you for taking the time to tell us about your recent experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We can confirm that the maintenance issues in your room with the phone and shower have been investigated and addressed. Thank you for bringing this to our attention and allowing us to fix for future guests. We are also sorry to hear that your room service order was incorrect. This will be followed up with the team members on duty. We apologise for the inconvenience this caused. It is however fantastic to hear that you found our reception team polite and friendly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Excellent stay at the Ibis Mt Isa Verona

Customer review rating 4.2/5

Peter Business - 24/11/2019 Confirmed reviews ALL

Staff were extremely helpful. The accommodation was comfortable and quiet. Internet was free and excellent in the room. I didn't get to try the restaurant but it looked good. All in all, a wonderful stay.

Dear Peter, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that your recent stay with us was excellent. It is fantastic to hear that you found our team extremely helpful and your whole stay wonderful. Thank you for sharing your experience, and we hope to welcome you back again on your next visit to Mount Isa. Sincerely, Jessica James General Manager

ok stay

Customer review rating 4.2/5

Steve Business - 22/11/2019 Confirmed reviews ALL

room nice but bedside lights not working

Dear Steve, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is great to hear that you found your room nice and our team welcoming. We are however sorry to hear that your bedside lights were not working. We can confirm that our maintenance team have investigate and addressed this issue. Thank you for bringing this to our attention. We apologise for the inconvenience this caused. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Both room needs updating balcony full of cigarette butts

Customer review rating 4.2/5

John Couples - 21/11/2019 Confirmed reviews ALL

Staff very friendly and restaurant good

Dear John, Thank you for being a loyal Accor member and thank you for choosing to stay with us at the ibis Styles Mount Isa. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that housekeeping have investigated and addressed the issue of cigarette butts on the balcony. We sincerely apologise that on this occasion this was missed and will ensure this does not happen again. It is however fantastic to hear that you found our restaurant and our staff very good. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Poor service

Customer review rating 4.2/5

William Families - 21/11/2019 Confirmed reviews ALL

Room was OK, but staff were clueless and unprofessional

Dear William, Thank you for taking the time to tell us about your experience at the ibis Styles Mount Isa. We are very sorry to hear that your experience did not meet your expectations. We are disappointed to hear that the service our team provided you was poor. This feedback has been taken on board and additional training will be provided. We do pride ourselves on our great customer service and our fantastic team members here at the hotel. It is our hope to get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Awesome management and staff made it feel like home away from home

Customer review rating 4.2/5

Byron Business - 18/11/2019 Confirmed reviews ALL

Awesome

Dear Byron, Thank you for being a loyal Accor member and thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that our team made you feel welcome and made your stay feel like a home away from home. Thank you for sharing your experience, and we look forward to welcoming you back again next week. Sincerely, Jessica James General Manager

Welcoming and helpful

Customer review rating 4.2/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

I was really impressed by the team and the event ran very smoothly.

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that your event with us ran very smoothly. It is also fantastic to hear that you were impressed with our team. Thank you for sharing your experience, and we hope to welcome you back again next year. Sincerely, Jessica James General Manager

Lovely enjoyed the stay

Customer review rating 4.2/5

Joe W. Solo - 18/11/2019 Confirmed reviews ALL

Tidy an clean very comfortable

Dear Valued Guest, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that you found your stay with us lovely. It is also fantastic to hear that you found your room both comfortable and clean. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

IT did the job.

Customer review rating 4.2/5

Pul Business - 17/11/2019 Confirmed reviews ALL

THe staff were pleaseant and the room suitable for purpose.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As a loyal Accor member we try our very best to upgrade our members where possible. On this occasion and due to running at 100% occupancy we were unable to upgrade you to our superior room. We apologise for the inconvenience this caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Quiet, clean and friendly staff

Customer review rating 4.2/5

Anonymous Business - 17/11/2019 Confirmed reviews ALL

stay was fine, room was clean and quiet, staff were friendly

Dear Valued Guest, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa. It is fantastic to hear that you found our team friendly and that your stay was comfortable and clean. It is also great to hear that you found it quiet. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

A nice stay

Customer review rating 4.2/5

Anonymous Business - 17/11/2019 Confirmed reviews ALL

Good customer service, breakfast has improved immensely

Dear Valued Guest, Thank you for again choosing to stay with us at the ibis Styles Mount Isa and thank you for being a loyal Accor member. It is always a pleasure to receive positive feedback and we are particularly thrilled to hear your comments regarding breakfast improving immensely. It is also fantastic to hear that you received good customer service from our team. Thank you for sharing your experience, and we hope to welcome you back again very soon. Sincerely, Jessica James General Manager

Mr

Customer review rating 4.2/5

Paul M. Business - 17/11/2019 Confirmed reviews ALL

Very friendly and helpful staff. Nice room (108).

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback. We are thrilled to hear that you found our team both friendly and helpful. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Brilliant

Customer review rating 4.2/5

David R. Business - 15/11/2019 Confirmed reviews ALL

Comfortable bed, clean room

Dear David, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that your recent stay with us was brilliant. It is fantastic to hear that you found the bed very comfortable. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager
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