ibis Styles Mt Isa Verona 3.5 stars

Customer review rating (ALL Rating) 4.3/5 297 reviews

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Description

Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include FREE WIFI access throughout the hotel, business services and modern event spaces.

Our accommodation(s)

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Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St, PO Box 782
4825 MOUNT ISA
Australia

GPS:-20.726526, 139.493103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Giuseppe's Cantina

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  297 reviews

TripAdvisor Rating  3.5/5  224 reviews

Poor Customer satisfaction

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Room card reader wasn’t working. Hotel staff tried couple of different cards and changed batteries of lock but door lock didn’t open. Finally they called lock smith after and they tried to open the door for 3 hours. I was in isa for work purpose and already delayed for 4 hours. I understand the situation and stayed calm. Finally locksmith open door and i got managed to get my clothes and stuff. Meanwhile hotel staff didn’t offer any hospitality or didn’t offered taxi for airport. Very poor customer service.

Bit Expensive

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel was a bit on the expensive side especially when you include parking. The restaurant needs to lift its game. We booked a table for 2 for dinner and it had crumbs on it and only 1 table service plus a dirty fork left from a previous meal. Wine was expensive around $14 per glass and meals were ok.

Dear Caroline Thanks again for sharing your recent experience. Sincerely, Lex Tuia General Manager

Regular Guest - Great Experience

Customer review rating 4.5/5

Brett Business - Confirmed reviews ALL

Regular guest at this hotel over the last 2 years. Staff very welcoming and accommodating, facilities in good condition, overall very satisfied with the experience, thus why I continue to stay here.

Dear Brett Always nice to have you stay with us, we appreciate your continued support. Sincerely, Lex Tuia General Manager

Best hotel in town

Customer review rating 4.0/5

Peki Business - Confirmed reviews ALL

Good stay, clean room, breakfast needs improvement

Dear Peki Thank you for the feedback, as we always strive to improve. We hope to see you back in Mount Isa soon! Sincerely, Lex Tuia General Manager

Very friendly and comfortable

Customer review rating 4.5/5

Greg Business - Confirmed reviews ALL

Really enjoyed my stay Team really friendly and helpful The restaurant was lovely and the room was comfortable

Dear Greg We very much appreciate your comments regarding your stay at the ibis Styles Mt Isa Verona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager

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Other web-users rate our hotel

  • 61 reviews 8.7/10 Location
  • 149 reviews 6.8/10 Room
  • 134 reviews 9/10 Service
  • 7 reviews 7.7/10 WiFi
  • 71 reviews 6.5/10 Cleanliness
  • 17 reviews 7.7/10 Vibe
  • 16 reviews 4.6/10 Value
  • 12 reviews 4/10 Breakfast

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