ibis Styles Mt Isa Verona Hotel 3.5 stars

Customer review rating 4.3/5 1,521 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Mt Isa Verona
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Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include WIFI access throughout the hotel, reduced mobility guest rooms, business services and modern event spaces.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • MOUNT ISAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
Leisure and activities
  • Outdoor unheated pool
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St
PO Box 782
4825
mount isa
australia

Tel: +61747433024

Fax: (+61)7/47438715

Check-in from 14h00

Check out up to 10h00

  • CAMOOWEAL/MARIAN STREET :  BARKLY HWY 66 CAMOOWEAL STREET

  • GREYHOUND TERMINAL :  METRO LOCAL MARIAN STREET

  • By plane

    MOUNT ISA At 10km / 6.25 miles - Shuttle paying

  • By car

    BARKLY HIGHWAY At 1km / 0.63 miles

  • By train

    MT. ISA RAILWAY At 2km / 1.25 miles

GPS :-20.726526, 139.493103

Our accommodation(s)

With its central location and excellent range of accommodation options, ibis Styles Mt Isa Verona is the ideal option for visitors searching for hotels in Mount Isa. Each of the hotel's modern guest rooms is tastefully appointed and recently refurbished, with décor and furnishings that focus on natural tones. With Deluxe and Executive options available, each guest room features an ensuite with bathtub, air-conditioning, WIFI access and views overlooking the spectacular Mount Isa mines or the hotel pool.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone

Superior Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)
Rooms

Our restaurants and bars

Giuseppe's Cantina

Type of cuisine: Italian

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 192

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Mt Isa Verona

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,521 reviews

tripadvisor

TripAdvisor Rating 3.5/5

210 reviews

Great location

Customer review rating 4.3/5

Kathy F. Families - 14/01/2021 Confirmed reviews ALL

Great spot close to everything staff were amazing.

Dear Kathy, Thank you for being a valued Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that you found all of our staff amazing. It is also great to hear that our central location suited your needs. Thank you for sharing your experience, and we hope to warmly welcome you back again in the near future. Sincerely, Jessica James General Manager
Customer review rating 4.3/5

Anonymous Business - 13/01/2021 Confirmed reviews ALL

Stay was great .. both ladies that were at the front desk on check in and check out were fantastic and really felt like I was being looked after

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa and thank you for being a valued Accor Live Limitless member. We are thrilled to hear that your recent stay at our property was great. It is fantastic to hear that you found our staff excellent and that they went out of there way to assist you. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica James General Manager

Lovely room, great service

Customer review rating 4.3/5

H. Families - 08/01/2021 Confirmed reviews ALL

Room was great, large clean and comfortable with excellent facilities (incl great pool). Receptionist particularly helpful when booking and able to organise extra bed in room for us at short notice. Only one minor negative- lots of noise via the door to the adjoining room in which some rather loud guests were staying .. luckily our kids are heavy sleepers !

Dear H., Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that your recent stay with us was lovely. It is fantastic to hear that you received great service from our team and that you enjoyed our newly refurbished outdoor swimming pool. We are however sorry to hear that the room next to you was quiet noisy during your stay. We apologise for the inconvenience this caused. Thank you for sharing your experience, and we hope to welcome you back again on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Centre location, very clean and comfortable stay

Customer review rating 4.3/5

Andy Families - 08/01/2021 Confirmed reviews ALL

Convenient location, room is very elegantly decorated. Clean. Bed and pillows are comfortable and had a good night sleep.

Dear Andy, Thank you for being a valued Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that our central location suited your needs and that you had a great night sleep at our property. It is also fantastic to hear that you found your room very clean, spacious and nicely decorated. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Almost perfect

Customer review rating 4.3/5

Anonymous Couples - 04/01/2021 Confirmed reviews ALL

Check in easy, friendly staff. Room clean. The only issue was the stained carpet in the hallways with a strange smell.

Dear Valued Guest, Thank you for being a valued Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that you recent stay with us was almost perfect. It is fantastic to hear that you found our team very friendly and your room very clean. We are however sorry to hear that there was a strange smell on level three. We will investigate this immediately. We can also confirm that the carpets in the hallway will be replaced in 2021 which we are very excited about. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

good stay

Customer review rating 4.3/5

Lesley Families - 04/01/2021 Confirmed reviews ALL

The staff were amazing they were very friendly and went out of there way to help in anyway they could and we even got a cute little box of chocolate for christmas. the room were clean and tidy and the room cleaner was also very nice as well.

Dear Lesley, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa. We are thrilled to hear that you enjoyed your time at our property. It is fantastic to hear that you found all of our staff amazing and we are glad that you enjoyed your Christmas chocolates! Thank you for sharing your experience, and we hope to welcome you back again on your next visit to Mount Isa. Sincerely, Jessica James General Manager

A welcome and enjoyable overnight stay

Customer review rating 4.3/5

Megan Solo - 29/12/2020 Confirmed reviews ALL

Always a warm welcome by the Ibis Mount Isa staff. Room is lovely, clean and spacious. Hotel is in a very good location. The air conditioning in my room was on point and the welcome drink was a nice touch. Thanks for another relaxing stay at Ibis Mt Isa.

Dear Megan, Thank you for being a valued Accor Live Limitless member and thank you for again choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that you are always warmly welcomed back by our team and that you find our rooms lovely, clean and spacious. We will share your feedback with our team and particularly with Angela our Assistant Manager who you mentioned in your feedback. Thank you again for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Good location close to shops etc.

Customer review rating 4.3/5

Francine G. Families - 25/12/2020 Confirmed reviews ALL

Friendly staff, good rates, room is clean and airconditioner cold always love staying there.

Dear Francine, Thank you for again choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that our central location suited your needs. It is also fantastic to hear that you found our team very friendly and our rooms clean. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Friendly and helpful staff!

Customer review rating 4.3/5

John L. Business - 23/12/2020 Confirmed reviews ALL

My stay (for work purposes) was comfortable and adequate for what I required. The A/C worked well enough to combat the 40+ deg daytime temps, as well as to comfortably sleep at night. My room was missing a desk phone, however the very friendly and professional staff on the front desk were able to help me order room service with no issues via a quick mobile call. An addition of a small microwave oven would have come in handy to reheat left overs though (not sure if this was available upon request?). The water pressure in the shower was a tad low. The bed was comfortable and clean. I tried all the main meals on your restaurant menu (room service) and thoroughly enjoyed them all!

Dear John, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that your recent work trip was very comfortable. It is fantastic to hear that you found our whole team very friendly and helpful and that you enjoyed all of your room service meals from Giuseppe's Cantina. I again would like to apologise that there was no phone in this room, we can confirm that this has been replaced thank you for bringing this to our attention. We will have the water pressure investigated and addressed now also. Thank you again for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Fantastic stay

Customer review rating 4.3/5

Anonymous Families - 23/12/2020 Confirmed reviews ALL

Our stay was fantastic- from booking right through to check out. Check in was friendly and warm and interested. Our room was fantastic for a travelling family of four to spread out in. The staff were AMAZING. Attentive. Our son had his birthday during our stay and the staff were wonderful - he was soooo excited. Thank you.

Dear Nikki, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that your whole experience with us was fantastic. It is great to hear that your family was very comfortable in our spacious family room and that you found all of our staff to be amazing and attentive. We are so glad that we were able to help with the celebrations for Jack's birthday and really hope you all had a wonderful time rediscovering Mount Isa! Thank you for sharing your experience, and we hope to welcome you back again on your next visit! Sincerely, Jessica James General Manager
Customer review rating 4.3/5

Karen Business - 22/12/2020 Confirmed reviews ALL

I just love that I'm treated like its my second home, greeted by name. It's a good vibe and the staff are amazing!

Dear Karen, Thank you for being a valued and very regular guest of ours at the ibis Styles Mount Isa and thank you for being an Accor Live Limitless member. We love welcoming you back to the ibis on your visits to Mount Isa and we are thrilled to hear that our team make you feel very welcome on each and every stay. I couldn't agree more all of our staff are amazing and we are glad that you love our vibe. Thank you for sharing your experience, and we look forward to welcoming you back again in the new year! Sincerely, Jessica James General Manager

Well located. Quiet rooms. Friendly staff.

Customer review rating 4.3/5

Eliza Business - 22/12/2020 Confirmed reviews ALL

After driving long distance l was looking for quiet accommodation to rest. I stayed on level two and had the best nights sleep. The doors are fitted with a slow release so you don’t hear doors slamming shut. The accommodation isn’t as grand as RedEarth accommodation up the road however it definitely surpasses it if you are seeking a quiet & peaceful stay that’s still walking distance to barista coffee & restaurants. The staff atIBIS made everything super easy and were very professional. I’d stay here anytime. Thank you

Dear Eliza, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that you were able to get some rest after your long drive and that you had the best night's sleep at our property. We would love for you to experience our superior room on your next visit to Mount Isa as they have been refurbished and are more grand then the room you stayed in on this occasion. It is also fantastic to hear that our central location suited your needs. We do pride ourselves on our service and are very lucky to have such a dedicated, professional and friendly team. Thank you for sharing your experience, and we hope to warmly welcome you back again very soon. Sincerely, Jessica James General Manager

Was a good stay

Customer review rating 4.3/5

Geoffrey D. Business - 21/12/2020 Confirmed reviews ALL

I was grateful for the room upgrade was a shame the room service meal was not as per description on menu was missing some quoted components. Still a good stay and will return next visit

Dear Geoffrey, We very much appreciate your feedback regarding your recent stay at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear you enjoyed your complimentary upgrade. We are however sorry to hear that your room service meal was missing items that were in the description. This will be investigated and address with the Food and Beverage team. We apologise for the inconvenience this caused. Thank you for sharing your experience, and we hope to welcome you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Clean room, good customer service.

Customer review rating 4.3/5

Scott B. Business - 16/12/2020 Confirmed reviews ALL

Business trip.

Dear Scott, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that you received excellent customer service from our team and found your room very clean. . Thank you for sharing your experience, and we hope to welcome you back again on your next business trip to Mount Isa. Sincerely, Jessica James General Manager

In the middle of town doesn't get any better

Customer review rating 4.3/5

John B. Couples - 15/12/2020 Confirmed reviews ALL

Friendly staff helpful advice

Dear John, Thank you for being a valued Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that our central location suited your needs. It is also fantastic to hear that you found our team very friendly and helpful. Thank you for sharing your experience, and we hope your stay last night was just as good as the first. We look forward to welcoming you back on your next trip to Mount Isa. Sincerely, Jessica James General Manager

Excellent. Great service very friendly.

Customer review rating 4.3/5

Anonymous Business - 15/12/2020 Confirmed reviews ALL

Short stay, just overnight, but great staff at check-in, room was great.

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa and thank you for being a valued Accor Live Limitless member. We are thrilled to hear that your recent stay with us was excellent. It is fantastic to hear that you found our staff very friendly and your room great. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Poor service and Poor facilities

Customer review rating 4.3/5

Annette O. Families - 15/12/2020 Confirmed reviews ALL

Most disappointing experience. Toilet cistern leaked over the floor when flushed. Bathroom door would not stay on hinges and swung dangerously. The swimming pool smelt like sewerage. No toilets located near swimming pool children had to return to rooms to use a toilet. No room service or options to eat at hotel because they were too busy. Car park was full at 11.30pm at night so had to park in center parking outside hotel. Driver's window smashed and car rifled through and broken glass throughout car. Reception would not call police as car was not in carpark. $600 for two very disappointing days.

Dear Valued Guest, Thank you for taking the time to tell us about your recent experience at the ibis Styles Mount Isa. We are very sorry that your experience did not meet your expectations. Again I would like to sincerely apologise that your stay with us was disappointing and thank you for your time this week in discussing your concerns further, your assistance in resolving items and of course you accepting our refund for your stay. We can confirm that the toilet has been completely replaced by our plumbers, thank you for bringing this to our attention. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you experience it during your next stay with us. We hope that we get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Room was tide and not maintained well

Customer review rating 4.3/5

Adam Business - 15/12/2020 Confirmed reviews ALL

- Fridge was old, had broken seals and did not work properly; - Shower had mould in parts of tiling and looked unclean; - Some of the bathroom towels had lights stains on them - thankfully there were other towels that appeared clean.

Dear Adam, Thank you for taking the time to tell us about your recent experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We can confirm that the mini bar fridge in your room has been replaced and that our Housekeeping manager is investigating and addressing the cleanliness concerns in the bathroom thank you for bringing that to our attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Ibis Isa reborn

Customer review rating 4.3/5

Thomo Business - 12/12/2020 Confirmed reviews ALL

Ibis Mt Isa amongst regular travellers had the nick name of Ground Hog day as nothing ever changed from the hard boiled eggs and toast yourself ham and cheese croissant and a restaurant that resembled a mortuary. What a breath of fresh air it these days to stay. New restaurant, great food, super friendly staff, well done GM.

Dear Thomo, Thank you for being a valued Accor Live Limitless member and very regular guest of ours at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that you enjoy all of the changes we have made to the property in the last 12 months. It is fantastic to hear that the food was great in our new restaurant Giuseppe's Cantina and that you found our whole team super friendly. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Well located, good size rooms

Customer review rating 4.3/5

Paula Business - 11/12/2020 Confirmed reviews ALL

My experience was pleasant, staff at front counter were very friendly and accommodating when checking in and leaving.

Dear Paula, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that our central location suited your needs and that you found our rooms very spacious. It is fantastic to hear that you found our reception team very friendly and accommodating. I will be sure to share this with them. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Our most recent 20 reviews

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