ibis Styles Mt Isa Verona

ibis Styles Mt Isa Verona 3.5 stars

Customer review rating (ALL Rating) 4.3/5 491 reviews

See on a map

Description

Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include FREE WIFI access throughout the hotel, reduced mobility guest rooms, business services and modern event spaces.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St, PO Box 782
4825 MOUNT ISA
Australia

  • CAMOOWEAL/MARIAN STREET:  BARKLY HWY 66 CAMOOWEAL STREET

  • GREYHOUND TERMINAL:  METRO LOCAL MARIAN STREET

  • By plane

    MOUNT ISA At 10km / 6.25 miles - Shuttle paying

  • By car

    BARKLY HIGHWAY At 1km / 0.63 miles

  • By train

    MT. ISA RAILWAY At 2km / 1.25 miles

GPS:-20.726526, 139.493103

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Giuseppe's Cantina

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Our accommodation(s)

With its central location and excellent range of accommodation options, ibis Styles Mt Isa Verona is the ideal option for visitors searching for hotels in Mount Isa. Each of the hotel's modern guest rooms is tastefully appointed and recently refurbished, with décor and furnishings that focus on natural tones. With Deluxe and Executive options available, each guest room features an ensuite with bathtub, air-conditioning, WIFI access and views overlooking the spectacular Mount Isa mines or the hotel pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  491 reviews

TripAdvisor Rating  4.0/5  217 reviews

Well located

Customer review rating 3.0/5

Rae Couples - Confirmed reviews ALL

Very noisey room, curtain was broken and was hard to sleep as very light with curtain not shutting correctly, shower was good pressure but water went everywhere location excellent

Dear Wood W., Thank you for taking the time to tell us about your experience at the ibis Styles Mt Isa Verona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Team

Overpriced. Rooms substandard and in urgent need of maintenance and decoration. Charge for parking!!!

Customer review rating 1.0/5

James M. Business - Confirmed reviews ALL

Not good

Dear James M., Thank you for taking the time to tell us about your experience at the ibis Styles Mt Isa Verona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are located in one of the remote locations in Queensland so cost of delivery is really high when compared to other places but we try our level best to keep our price low as possible. We are nearly fully booked for the last couple of months months so the last few rooms will sell at a higher price similar to our competitors. Room rates is now dropped based on the feedback and customers can book online because our rates and room availability is live. We are having multiple security breaches happened in our car park area in the past so we decided to improve the safety by installing the code operated security gate and CCTV cameras for our secured car-park area that comes with a small fee. Free car parking options is also available outside of our secured car parking areas. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Team

Pricing

Customer review rating 1.0/5

Stewart P. Business - Confirmed reviews ALL

I have been staying at your hotel regularly since 2014. Upon receiving my bill this week ( i did an express checkout), I was charged $379 per night for my room on level 1. I rung today to query this amount and was told it was because of the low room availability due to a shutdown at the mine. Since 2014, we have been paying $200 - 250 for level 3 and cheaper on the weekends. I fully understand supply and demand, but this is simply price gouging.

Dear Stewart P., Thank you for taking the time to tell us about your experience at the ibis Styles Mt Isa Verona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are located in one of the remote locations in Queensland so cost of delivery is really high when compared to other places but we try our level best to keep our price low as possible. Prices are always fluctuating based on our demands similar to our competitors in town and we are having only very limited availability since May 2022 so the last few room categories will sell at a higher rate. We are improving our products and services regularly by installing security gates for our car-parks, beds are getting replaced in our rooms, new TV's installed with FOXTEL service in every single rooms, All third floor rooms installed with new air-conditioners in April 2022 etc. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Team

Disappointed in amenities.

Customer review rating 2.0/5

Margaret J. Friends - Confirmed reviews ALL

As Accor members we were dissatisfied with the standard of our room accomodation . It is very dated and in a poor state . Our booking for dinner was cancelled by restaurant as they had overbooked and breakfast was a selection of individual cereal packets , bread , croissants , cheese slices and sliced ham . The bread and croissants were stale and the cheese and ham were in take away containers in a small fridge . There was a sandwich maker which had not be cleaned and a toaster . Tea and coffee making facilities were basic .

Dear Margaret J., Thank you for taking the time to tell us about your experience at the ibis Styles Mt Isa Verona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Apologies for the inconvenience caused during your stay. We recently upgraded all our TV's with FOXTEL service, beds are getting replaced, all our third floor rooms recently (April 2022) completed installing new Air-conditioners. We are serving only continental breakfast to our guests at this stage due to lack of breakfast chef. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Team

Fair enough rooms but far to expensive for what they were.

Customer review rating 1.0/5

Luke O. Business - Confirmed reviews ALL

I can stay at a 5 star motel right in the centre of Brisbane cheaper that the cost of these rooms.

Dear Luke O., Thank you for taking the time to tell us about your experience at the ibis Styles Mt Isa Verona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are located in one of the remote locations in Queensland so cost of delivery is really high when compared to other places but we try our level best to keep our price low as possible. We are having secured car-parking with CCTV cameras and automatic gate with pin entry. We are having 24 hours emergency contact number displayed in our reception area and entrance doors for contacting us during after-hours for our guest convenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Team

In partnership with TripAdvisor