ibis Styles Mt Isa Verona 3.5 stars

Customer review rating (ALL Rating) 4.2/5 236 reviews

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Description

ALLSAFE approved hotel

Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include FREE WIFI access throughout the hotel, business services and modern event spaces.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St, PO Box 782
4825 MOUNT ISA
Australia

GPS:-20.726526, 139.493103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Giuseppe's Cantina

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  236 reviews

TripAdvisor Rating  3.5/5  221 reviews

poor service

TripAdvisor rating 1.0/5

duff101 Solo travel - TripAdvisor review

Got stranded in Quilpie due to a broken plane so got charged for the room as never made it to Mount Isa which is fair…but after calling again explaining that i might make it the following morning and could i use the previous booking without paying another $232 or approx i was told i would have to book and pay again….sorry a little common sense and understanding would have been appreciated

Clean, comfortable Motel

TripAdvisor rating 5.0/5

910shellyt TripAdvisor review

Our stay in Mount Isa was made more comfortable by this hotel. Clean and easy access to the city centre. Check was easy and efficient, Laundry was available and easy to access. Staff were very friendly.

Room disappointment

TripAdvisor rating 1.0/5

OnAir217061 TripAdvisor review

Disappointed with the room. There was a strong smell of mustiness or mould in the bedroom. The shower had black on the lower tile grout and needed a good scrub. The bedside lamps were more like ornaments as they were not attached to a power outlet and there were neither power points or usb outlets on the bed side of the room. The only shampoo or soap available was in the shower as the pump style container near the wash basin was empty. Between the smell and the lack of light near the bed our stay was not comfortable.

Thank you for taking the time to review our hotel. I am sorry that we did not meet your expectations. We strive to make our hotel the best in Mt Isa. I have passed on your review to our housekeeping team and our maintenance team to fix these issues. I do hope that when you visit Mt Isa again you will give us the opportunity to have a wonderful experience. Have a lovely afternoon.

Great room close to everything in town.

Customer review rating 4.5/5

John D. Couples - Confirmed reviews ALL

Great place to stay friendly and very helpful staff.

Dear John D., We very much appreciate your comments regarding your stay at the ibis Styles Mt Isa Verona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dawes Acting General Manager

Meet all expectations

Customer review rating 3.5/5

Malcolm T. Business - Confirmed reviews ALL

Everything was fine post my delay in Townsville due to weather and flight being cancelled I still had to pay due to calling late but overall, I understand this wasn't the hotels fault. Food was ok but the service was slow than expected

Dear MALCOLM T., We very much appreciate your comments regarding your stay at the ibis Styles Mt Isa Verona. Sorry to hear about your flight delays. I hope that your next visit the food will be great and the service much quicker. All feedback is very welcome. Sincerely, Lisa Dawes Acting General Manager

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Other web-users rate our hotel

  • 61 reviews 9.4/10 Location
  • 139 reviews 7.5/10 Room
  • 125 reviews 9.4/10 Service
  • 7 reviews 8.1/10 WiFi
  • 71 reviews 6.9/10 Cleanliness
  • 17 reviews 6/10 Value
  • 10 reviews 5.4/10 Breakfast
  • 5 reviews 10/10 Bar

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