ibis Styles Mt Isa Verona 3.5 stars

Customer review rating (ALL Rating) 4.2/5 376 reviews

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Cnr Rodeo Dr and Camooweal St, PO Box 782, 4825 MOUNT ISA, Australia

Description

Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include FREE WIFI access throughout the hotel, business services and modern event spaces.

Our accommodation(s)

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Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St, PO Box 782
4825 MOUNT ISA
Australia

GPS:-20.726526, 139.493103

Telephone
Fax +61 7 4743 8715

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Giuseppe's Cantina

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  376 reviews

TripAdvisor Rating  3.7/5  226 reviews

Customer review rating 3.5/5

Barry H. Business - Confirmed reviews ALL

Besides the horrible toilet smell and the very low water pressure in the shower and the hard bed it was ok

Dear Barry, Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that parts of your stay and, in particular, your restaurant experience fell short of expectations. Regarding the restaurant, your visit coincided with our final day of service before a scheduled 10-day closure. To avoid unnecessary food wastage and overproduction, we were operating on a limited menu. That said, this should have been clearly communicated, and the quality of the food and service you received is not the standard we aim to deliver. I sincerely apologise for your experience with the waitress and will be investigating this further with the team. I’m also sorry to hear about the issues you noted with the toilet odour, low shower water pressure, and bed comfort. While I appreciate your acknowledgement that other aspects of the stay were acceptable, these concerns are taken seriously and have been raised with our maintenance and housekeeping teams. Your feedback is important to us, as it helps identify where we need to improve. I regret that your experience, particularly in the restaurant, left such a negative impression and appreciate you bringing these matters to our attention. Kind regards, Team Ibis Styles Mount Isa

Customer review rating 4.0/5

Persy K. Families - Confirmed reviews ALL

Spent a night in this place. Clean and tidy. Good location, no noise or sleep disturbance. Very polite reception.

Dear Persy K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel clean, in a great location, and enjoyed the peaceful ambiance. Our team takes pride in providing excellent service, and your feedback is greatly appreciated. Kind regards, ibis Styles Mt Isa Verona

Customer review rating 4.0/5

John O. Business - Confirmed reviews ALL

My first stay here at Ibis and although I did love the booking experience with one of your lovely staff the room I got was old and tired. The constant loud banging of doors after awhile became annoying. Maybe don’t advertise balcony because it felt my like a prison yard. I would stay again but preferably not the same room.

Dear John O., Thank you for your feedback regarding your recent stay at ibis Styles Mt Isa Verona. We are pleased to hear that you found our staff friendly and your room clean. However, we apologize for the discomfort caused by the condition of the room and the noise disturbances you experienced. Your comments about the balcony and the overall room ambiance are noted, and we appreciate your insights as they help us identify areas for improvement. We look forward to welcoming you back in the future and hope to provide you with a better experience. Best regards, ibis Styles Mt Isa Verona

Customer review rating 4.0/5

M. D. M. Business - Confirmed reviews ALL

Hotel is old but well looked after. Friendly service.

Dear M., Thank you for your kind words regarding our location and the friendly service provided by our team. We appreciate your acknowledgment of our efforts to maintain the property. Your feedback is valuable to us. Best regards, ibis Styles Mt Isa Verona

Customer review rating 4.0/5

Myles K. Families - Confirmed reviews ALL

Nice breakfast

Dear Myles K., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our friendly reception and the breakfast offerings. Your satisfaction is important to us, and we appreciate your kind words. Kind regards, ibis Styles Mt Isa Verona

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Other web-users rate our hotel

  • 73 reviews 9.1/10 Location
  • 195 reviews 6.3/10 Room
  • 166 reviews 8.2/10 Service
  • 5 reviews 3.8/10 WiFi
  • 78 reviews 5.7/10 Cleanliness
  • 71 reviews 6.9/10 Food
  • 32 reviews 3.8/10 Breakfast
  • 30 reviews 3.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.