ibis Styles Mt Isa Verona Hotel 3.5 stars

Customer review rating 4.2/5 1,486 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Mt Isa Verona
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Alongside its convenient features and facilities, ibis Styles Mount Isa Verona also offers guests a range of services, which include WIFI access throughout the hotel, reduced mobility guest rooms, business services and modern event spaces.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • MOUNT ISAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
Leisure and activities
  • Outdoor unheated pool
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Mt Isa Verona

Cnr Rodeo Dr and Camooweal St
PO Box 782
4825
mount isa
australia

Tel: +61747433024

Fax: (+61)7/47438715

Check-in from 14h00

Check out up to 10h00

  • CAMOOWEAL/MARIAN STREET :  BARKLY HWY 66 CAMOOWEAL STREET

  • GREYHOUND TERMINAL :  METRO LOCAL MARIAN STREET

  • By plane

    MOUNT ISA At 10km / 6.25 miles - Shuttle paying

  • By car

    BARKLY HIGHWAY At 1km / 0.63 miles

  • By train

    MT. ISA RAILWAY At 2km / 1.25 miles

GPS :-20.726526, 139.493103

Our accommodation(s)

With its central location and excellent range of accommodation options, ibis Styles Mt Isa Verona is the ideal option for visitors searching for hotels in Mount Isa. Each of the hotel's modern guest rooms is tastefully appointed and recently refurbished, with décor and furnishings that focus on natural tones. With Deluxe and Executive options available, each guest room features an ensuite with bathtub, air-conditioning, WIFI access and views overlooking the spectacular Mount Isa mines or the hotel pool.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone

Superior Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)
Rooms

Our restaurants and bars

Giuseppe's Cantina

Type of cuisine: Italian

Italian inspired, animated food and drinks at its best! The menu presents a fresh take on classic Italian fare and combines traditional skills with modern ingenuity.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 192

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Mt Isa Verona

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,486 reviews

tripadvisor

TripAdvisor Rating 3.5/5

209 reviews

No problems

Customer review rating 4.2/5

Steve Business - 28/11/2020 Confirmed reviews ALL

All wonderful staff very friendly

Dear Steve, Thank you for choosing to stay with us at the ibis Styles Mount Isa and thank you for being a valued Accor Live Limitless member. We are thrilled to hear that you found all of our staff wonderful. It is fantastic to hear that they made you feel very welcome throughout your stay. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Nice modern hotel

Customer review rating 4.2/5

Dominic Business - 27/11/2020 Confirmed reviews ALL

Clean quiet well airconditioned rooms, decent conference facility, nice upgrade to the restaurant downstairs

Dear Dominic, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that you found our property both nice and modern. It is also fantastic to hear that you found your stay clean, quiet and cool! Definitely needed in this Mount Isa heat! Thank you for the feedback regarding our newly refurbished restaurant Giuseppe's Cantina! We can also confirm that our meeting and events room will be refurbished over the coming months. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Very comfortable

Customer review rating 4.2/5

Geoff Business - 24/11/2020 Confirmed reviews ALL

The hotel is well located and comfortable, and the staff are very friendly and helpful.

Dear Geoff, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that your recent stay at our property was very comfortable and that our central location suited your needs. It is fantastic to hear that you found our staff very friendly and helpful. Thank you for the feedback regarding the bed in your room, this is great feedback and something that we can action immediately. Thank you for sharing your experience, and we hope to welcome you back again on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Good Regional Accomodation

Customer review rating 4.2/5

Roger. Business - 22/11/2020 Confirmed reviews ALL

Room was very comfortable, the bed especially. Easy chairs not so much but adequate for a 3 night stay. Shower with shower curtain very old fashioned, I don't know anyone who would like a clammy shower curtain while showering. Staff were excellent and tried very hard to make my stay really pleasant, well done to them.

Dear Roger, Thank you for being a valued Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that you found your room very comfortable, particularly the ibis sweet bed. It is fantastic to hear that you found our staff excellent and that they made your stay. Thank you for the feedback regarding the shower curtain this will be passed onto our owners for further discussion. Thank you for sharing your experience, and we hope to welcome you back again on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Good location and very clean and tidy as Accor hotels usually

Customer review rating 4.2/5

Susan P. Couples - 22/11/2020 Confirmed reviews ALL

The staff were very kind and Angela was most accomodating. Thankyou all

Dear Susan, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that our central location suited your needs. It is also excellent to hear that you found our property very clean. It is fantastic to hear that you found all of our staff very kind and helpful. I will ensure Angela our Assistant Manager and the whole team at Giuseppe's Cantina are rewarded for their great efforts! Thank you for sharing your experience, and we hope to welcome you back again on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Great friendly staff

TripAdvisor rating 3.5/5

clackyp65 Business - 22/11/2020 TripAdvisor review

Great clean rooms and generous in size. Awesome staff and great food. Located in the centre of Mt Isa within walking distance of everything. upon my request, a late checkout was granted without question. Very happy and will be returning here whenever i am in the Isa. Well done Staff.

Dear Clackyp65, Thank you for choosing to stay with us at the ibis Styles Mount Isa and thank you for taking the time to review us. It is fantastic to hear that you found our staff both great and friendly throughout your recent stay with us. It is also amazing to hear that you found your hotel room spacious and clean. It is excellent to hear that your experience in our new restaurant Giuseppe's Cantina was great. We are thrilled that we were able to offer you a complimentary late check out and that you will be returning to stay with us when in Mount Isa. We look forward to warmly welcoming you back. Kind Regards, Jessica James General Manager

well located

Customer review rating 4.2/5

Anonymous Business - 17/11/2020 Confirmed reviews ALL

Rooms a bit tired but overall good stay. Sound proofing is good

Dear Valued Guest, Thank you for being a loyal Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. It is fantastic to hear that our central location suited your needs. It is also great to hear that you found the sound proofing in the room very good. Thank you for the feedback regarding the rooms. We can confirm that we do have newly renovated superior rooms that we would love for you to try on your next visit. Unfortunately due to occupancy levels we were not able to provide you with a complimentary upgrade on this occasion but will do our best to ensure this happens on for your next visit. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Well located", "Good stay"

Customer review rating 4.2/5

Nathan B. Business - 16/11/2020 Confirmed reviews ALL

Very friendly staff and easy check-in. Looking forward to my next visit.

Dear Nathan, Thank you for being a valued Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that our central location suited your needs. It is also fantastic to hear that you found our staff very friendly. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager
Customer review rating 4.2/5

Anonymous Friends - 16/11/2020 Confirmed reviews ALL

I was allowed to check in early which was fantastic and convenient for me and when I arrived at my room I was overly impressed with the room for the great price I paid. Will definitely be returning.

Dear Valued Guest, We very much appreciate your comments regarding your recent stay at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear your whole experience with us was great. We are very happy that we were able to offer you a complimentary early check in and that you found the room impressive. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Very nice and comfortable hotel

Customer review rating 4.2/5

Gary L. Business - 11/11/2020 Confirmed reviews ALL

Very comfortable hotel with friendly staff and excellent service.

Dear Gary, Thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that you found our hotel very comfortable. It is also fantastic to hear that you found our staff very friendly and that they provided you with excellent service. It is always a pleasure to receive positive feedback and we will share and celebrate this with the team. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Poor customer service skills

Customer review rating 4.2/5

Kelli Business - 10/11/2020 Confirmed reviews ALL

Not a friendly or personal greeting from the front desk. The young lady was in between jobs and had me waiting which I didn't mind if I had of been acknowledged. I was then in the process of completing the requested forms and giving my credit card when she disappeared and went out the back attending to another job. I sat down while waiting for the return of my credit card and was left a check in card and a bottle of water with a minimal information available about services available within Ibis. When I went to the first floor as I remember hearing that's where the room was, I had to ring back to the front desk to ask what room I was in as there was no information on the card as to what room I had been allocated. Communication is key.

Dear Kelli, Thank you for taking the time to tell us about your recent experience at the ibis Styles Mountt Isa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very disappointed to hear of your welcome to our property. We can confirm that the Guest Service Agent that checked you in is very new and still learning although this is no excuse. We will ensure extra training is provided and ensure that this does not happen again. We sincerely apologise for the inconvenience this caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Good location

Customer review rating 4.2/5

Anonymous Business - 08/11/2020 Confirmed reviews ALL

Check in was pleasant and efficient

Dear Leslie, Thank you for choosing to stay with us at the ibis Styles Mount Isa and thank you for being a valued Accor Live Limitless member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Szecsi Assistant Manager

Great staff and location, hotel is a bit tired but clean and comfortable

Customer review rating 4.2/5

Vicki P. Business - 04/11/2020 Confirmed reviews ALL

IT was very good

Dear Vicki, Thank you for taking the time to tell us about your experience at the ibis Styles Mt Isa Verona. I am very sorry to hear that you found our rooms outdated. We do have newly renovated superior rooms that we would love for you to experience on your next stay. It is fantastic to hear that you had great experiences with our reception team. This feedback will be passed onto them which I'm sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angela Szecsi Assistant Manager

Great service

Customer review rating 4.2/5

Matthew M. Couples - 01/11/2020 Confirmed reviews ALL

Great service and stay. Enjoyed a perfectly prepared meal at the restaurant downstairs with yet again excellent customer service

Dear Matthew, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is fantastic to hear that Jess, our General Manager, made you feel welcome during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for taking the time to provide us with feedback. We hope to welcome you back again on your next visit to Mount Isa. Kind Regards, Angela Szecsi Assistant Manager
Customer review rating 4.2/5

Ange Business - 29/10/2020 Confirmed reviews ALL

Average

Good stay

Customer review rating 4.2/5

Kory A. Couples - 28/10/2020 Confirmed reviews ALL

Friendly staff . Nice room . Looking forward to the next time

Dear Kory, Thank you for being a valued Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that you found our staff very friendly and your room very nice. It is also great to hear that our central location suited your needs. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Good Stay

Customer review rating 4.2/5

Andrew Business - 26/10/2020 Confirmed reviews ALL

A good room, friendly service and all trouble free

Dear Andrew, Thank you for being a valued Accor Live Limitless member and thank you for choosing to stay with us at the ibis Styles Mount Isa. We are thrilled to hear that your recent stay at our property was very good. It is fantastic to hear that you received friendly service from our team and that they made you feel very welcome. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager
Customer review rating 4.2/5

Rm Business - 25/10/2020 Confirmed reviews ALL

Staff are always friendly and helpful. The new restaurant is very nice and the new power points near the bedside lamps are very helpful.

Dear RM, Thank you for being a valued Accor Live Limitless member and thank you for again choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and we are thrilled to hear that you love our new restaurant Giuseppe's Cantina. It is also great to hear that our team are always very friendly and welcoming. We are pleased to hear that the new alarm clocks and charging stations were helpful. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to Mount Isa. Sincerely, Jessica James General Manager

Dated hotel in need of revamp

Customer review rating 4.2/5

J. R. Business - 25/10/2020 Confirmed reviews ALL

The hotel is in desperate need of some basic maintenance. The room I stayed in had bedside table lamps that were not working, the quilt had a noticeably large tear in it - with filling starting to come out and the air conditioner was loud and 'clunky". The bathroom was very dated and tired in appearance with shower curtain that you had to gently coax over sticking points on the rail.

Dear J. R., Thank you for taking the time to tell us about your experience at the ibis Styles Mount Isa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We can confirm that all of your feedback regarding maintenance issues have been investigated and addressed and we apologise that this was not reported and rectified prior to your stay. We can confirm that we do have newly renovated superior rooms at our property that we would love for you to experience on your next stay to Mount Isa. If you are returning in the future please feel free to email me directly and I will organise a complimentary upgrade for you and personally inspect the room prior to arrival. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Comfortable

Customer review rating 4.2/5

Anonymous Business - 22/10/2020 Confirmed reviews ALL

Comfy bed, well maintained, good location

Dear Valued Guest, Thank you for choosing to stay with us at the ibis Styles Mount Isa. It is always a pleasure to receive positive feedback and it is great to hear that your recent stay with us was comfortable. We are thrilled to hear that you found your bed comfy and that our central location suited your needs. Thank you for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Jessica James General Manager

Our most recent 20 reviews

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